{"id":"https://openalex.org/W4403658494","doi":"https://doi.org/10.1365/s40702-024-01117-9","title":"F\u00fchren emotional programmierte Serviceroboter zu einem Mehrwert in Messegespr\u00e4chen? Ergebnisse einer experimentellen Untersuchung unter Einsatz des sozialen Roboters Furhat","display_name":"F\u00fchren emotional programmierte Serviceroboter zu einem Mehrwert in Messegespr\u00e4chen? Ergebnisse einer experimentellen Untersuchung unter Einsatz des sozialen Roboters Furhat","publication_year":2024,"publication_date":"2024-10-22","ids":{"openalex":"https://openalex.org/W4403658494","doi":"https://doi.org/10.1365/s40702-024-01117-9"},"language":"de","primary_location":{"id":"doi:10.1365/s40702-024-01117-9","is_oa":true,"landing_page_url":"https://doi.org/10.1365/s40702-024-01117-9","pdf_url":"https://link.springer.com/content/pdf/10.1365/s40702-024-01117-9.pdf","source":{"id":"https://openalex.org/S4210205328","display_name":"HMD Praxis der Wirtschaftsinformatik","issn_l":"1436-3011","issn":["1436-3011","2198-2775"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"HMD Praxis der Wirtschaftsinformatik","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://link.springer.com/content/pdf/10.1365/s40702-024-01117-9.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036970773","display_name":"Alexander Piazza","orcid":"https://orcid.org/0009-0000-1246-3377"},"institutions":[{"id":"https://openalex.org/I4210102060","display_name":"Ansbach University of Applied Sciences","ror":"https://ror.org/0167rnj42","country_code":"DE","type":"education","lineage":["https://openalex.org/I4210102060"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Alexander Piazza","raw_affiliation_strings":["Hochschule f\u00fcr angewandte Wissenschaften Ansbach, Fakult\u00e4t Wirtschaft, Residenzstra\u00dfe\u00a08, 91522, Ansbach, Deutschland"],"affiliations":[{"raw_affiliation_string":"Hochschule f\u00fcr angewandte Wissenschaften Ansbach, Fakult\u00e4t Wirtschaft, Residenzstra\u00dfe\u00a08, 91522, Ansbach, Deutschland","institution_ids":["https://openalex.org/I4210102060"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016157507","display_name":"Florian Riedm\u00fcller","orcid":null},"institutions":[{"id":"https://openalex.org/I4210100612","display_name":"Georg Simon Ohm University of Applied Sciences Nuremberg","ror":"https://ror.org/00nggaz43","country_code":"DE","type":"education","lineage":["https://openalex.org/I4210100612"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Florian Riedm\u00fcller","raw_affiliation_strings":["Ohm\u00a0\u2013 Technische Hochschule N\u00fcrnberg, Fakult\u00e4t Betriebswirtschaft, Bahnhofstrasse\u00a087, 90402, N\u00fcrnberg, Deutschland"],"affiliations":[{"raw_affiliation_string":"Ohm\u00a0\u2013 Technische Hochschule N\u00fcrnberg, Fakult\u00e4t Betriebswirtschaft, Bahnhofstrasse\u00a087, 90402, N\u00fcrnberg, Deutschland","institution_ids":["https://openalex.org/I4210100612"]}]},{"author_position":"last","author":{"id":null,"display_name":"Judith Wild","orcid":null},"institutions":[{"id":"https://openalex.org/I4210102060","display_name":"Ansbach University of Applied Sciences","ror":"https://ror.org/0167rnj42","country_code":"DE","type":"education","lineage":["https://openalex.org/I4210102060"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Judith Wild","raw_affiliation_strings":["Hochschule f\u00fcr angewandte Wissenschaften Ansbach, Fakult\u00e4t Wirtschaft, Residenzstra\u00dfe\u00a08, 91522, Ansbach, Deutschland"],"affiliations":[{"raw_affiliation_string":"Hochschule f\u00fcr angewandte Wissenschaften Ansbach, Fakult\u00e4t Wirtschaft, Residenzstra\u00dfe\u00a08, 91522, Ansbach, Deutschland","institution_ids":["https://openalex.org/I4210102060"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5016157507"],"corresponding_institution_ids":["https://openalex.org/I4210100612"],"apc_list":{"value":2490,"currency":"EUR","value_usd":2990},"apc_paid":{"value":2490,"currency":"EUR","value_usd":2990},"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.2352816,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"62","issue":"3","first_page":"613","last_page":"632"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10456","display_name":"Multi-Agent Systems and Negotiation","score":0.9545999765396118,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.43786388635635376},{"id":"https://openalex.org/keywords/humanities","display_name":"Humanities","score":0.3354465365409851},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.3290591835975647},{"id":"https://openalex.org/keywords/philosophy","display_name":"Philosophy","score":0.19249340891838074}],"concepts":[{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.43786388635635376},{"id":"https://openalex.org/C15708023","wikidata":"https://www.wikidata.org/wiki/Q80083","display_name":"Humanities","level":1,"score":0.3354465365409851},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.3290591835975647},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.19249340891838074}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1365/s40702-024-01117-9","is_oa":true,"landing_page_url":"https://doi.org/10.1365/s40702-024-01117-9","pdf_url":"https://link.springer.com/content/pdf/10.1365/s40702-024-01117-9.pdf","source":{"id":"https://openalex.org/S4210205328","display_name":"HMD Praxis der Wirtschaftsinformatik","issn_l":"1436-3011","issn":["1436-3011","2198-2775"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"HMD Praxis der Wirtschaftsinformatik","raw_type":"journal-article"},{"id":"pmh:oai:kobv.de-opus4-th-nuernberg:2636","is_oa":true,"landing_page_url":"https://opus4.kobv.de/opus4-ohm/frontdoor/index/index/docId/2636","pdf_url":null,"source":{"id":"https://openalex.org/S4306401730","display_name":"OHMdok (Technische Hochschule N\u00fcrnberg)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210100612","host_organization_name":"Georg Simon Ohm University of Applied Sciences Nuremberg","host_organization_lineage":["https://openalex.org/I4210100612"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"doc-type:article"}],"best_oa_location":{"id":"doi:10.1365/s40702-024-01117-9","is_oa":true,"landing_page_url":"https://doi.org/10.1365/s40702-024-01117-9","pdf_url":"https://link.springer.com/content/pdf/10.1365/s40702-024-01117-9.pdf","source":{"id":"https://openalex.org/S4210205328","display_name":"HMD Praxis der Wirtschaftsinformatik","issn_l":"1436-3011","issn":["1436-3011","2198-2775"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"HMD Praxis der Wirtschaftsinformatik","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.4399999976158142,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4403658494.pdf","grobid_xml":"https://content.openalex.org/works/W4403658494.grobid-xml"},"referenced_works_count":31,"referenced_works":["https://openalex.org/W2021641437","https://openalex.org/W2032568497","https://openalex.org/W2043711811","https://openalex.org/W2099019320","https://openalex.org/W2127536482","https://openalex.org/W2137577228","https://openalex.org/W2140334787","https://openalex.org/W2498083610","https://openalex.org/W2503347788","https://openalex.org/W2543757304","https://openalex.org/W2794343903","https://openalex.org/W2886926942","https://openalex.org/W2890417155","https://openalex.org/W2901623906","https://openalex.org/W2980398434","https://openalex.org/W3112372686","https://openalex.org/W3134300827","https://openalex.org/W3199594902","https://openalex.org/W3200051477","https://openalex.org/W3212508012","https://openalex.org/W3212597598","https://openalex.org/W3213761829","https://openalex.org/W3214337208","https://openalex.org/W4235373871","https://openalex.org/W4281648654","https://openalex.org/W4285018695","https://openalex.org/W4312235291","https://openalex.org/W4312700234","https://openalex.org/W4321509748","https://openalex.org/W4323899858","https://openalex.org/W4323907656"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W4391375266","https://openalex.org/W93312527","https://openalex.org/W2603296253","https://openalex.org/W1589203209","https://openalex.org/W2557454913","https://openalex.org/W828925460","https://openalex.org/W11365241","https://openalex.org/W1013667899"],"abstract_inverted_index":{"Zusammenfassung":[0],"Nach":[1,149],"der":[2,9,37,58,105,110,122,151,158,161,164],"Corona-Pandemie":[3],"haben":[4],"Messeveranstaltungen":[5],"als":[6,103],"physische":[7],"Interaktionsplattformen":[8],"Fach\u00f6ffentlichkeit":[10],"zu":[11],"alter":[12],"St\u00e4rke":[13],"zur\u00fcckgefunden.":[14],"Die":[15],"Digitalisierung":[16],"erweitert":[17],"die":[18,47,51,75,87,95,112],"Angebote":[19],"auf":[20],"den":[21,30],"Messen":[22],"\u00fcber":[23],"Virtual":[24],"Reality,":[25,27],"Augmented":[26],"Robotik":[28,61],"und":[29,132,163],"Einsatz":[31],"von":[32,39,43,114,174],"k\u00fcnstlicher":[33],"Intelligenz":[34],"(KI).":[35],"Bei":[36],"Programmierung":[38],"Messerobotern":[40],"mit":[41,140],"Unterst\u00fctzung":[42],"KI":[44],"stellt":[45],"sich":[46],"Frage,":[48],"wie":[49],"emotional":[50,69,131],"Mensch-Roboter":[52],"Interaktion":[53,107],"gestaltet":[54],"werden":[55],"sollen.":[56],"Aus":[57],"Forschung":[59],"zur":[60],"im":[62,108,143,176],"Pflegebereich":[63],"ist":[64],"z.":[65],"B.":[66],"bekannt,":[67],"dass":[68],"programmierte":[70,135],"Roboter":[71],"einen":[72],"Zusatznutzen":[73],"f\u00fcr":[74,82],"Anwender":[76],"bringen.":[77],"Aber":[78],"gilt":[79],"das":[80],"auch":[81],"ein":[83,125],"Messegespr\u00e4ch,":[84],"in":[85,157,171],"dem":[86],"emotional-menschliche":[88],"Komponente":[89],"Vertrauensf\u00f6rdernd":[90],"wirket":[91],"soll?":[92],"Dazu":[93],"wurde":[94,124,129],"folgende":[96],"Forschungsfrage":[97,123],"untersucht:":[98],"\u201e":[99],"Inwiefern":[100],"beeinflussen":[101],"Emotionen":[102],"Teil":[104],"nonverbalen":[106],"Rahmen":[109,144],"Mensch-Roboter-Interaktion":[111],"Akzeptanz":[113,159],"sozialen":[115],"Robotern":[116,175],"bei":[117],"Messegespr\u00e4chen?":[118],"\u201c":[119],"Zur":[120],"Beantwortung":[121],"Laborexperiment":[126],"durchgef\u00fchrt.":[127],"Es":[128],"eine":[130,133],"sachlich":[134],"Version":[136],"des":[137],"Furhat-Roboters":[138],"konzipiert,":[139],"denen":[141],"Probanden":[142],"eines":[145],"Messegespr\u00e4chs":[146],"interagiert":[147],"haben.":[148],"Auswertung":[150],"Ergebnisse":[152],"konnten":[153],"kaum":[154],"signifikanten":[155],"Unterschiede":[156],"zwischen":[160],"emotionalen":[162],"sachlichen":[165],"Roboterversion":[166],"festgestellt":[167],"werden.":[168,183],"M\u00f6gliche":[169],"Investition":[170],"emotionale":[172],"Programmierungselemente":[173],"Messeeinsatz":[177],"sollten":[178],"nach":[179],"diesen":[180],"Ergebnissen":[181],"hinterfragt":[182]},"counts_by_year":[],"updated_date":"2026-04-17T18:11:37.981687","created_date":"2025-10-10T00:00:00"}
