{"id":"https://openalex.org/W2163203649","doi":"https://doi.org/10.13053/cys-19-1-1962","title":"Arabic Dialogue System for Hotel Reservation based on Natural Language Processing Techniques","display_name":"Arabic Dialogue System for Hotel Reservation based on Natural Language Processing Techniques","publication_year":2015,"publication_date":"2015-03-31","ids":{"openalex":"https://openalex.org/W2163203649","doi":"https://doi.org/10.13053/cys-19-1-1962","mag":"2163203649"},"language":"en","primary_location":{"id":"doi:10.13053/cys-19-1-1962","is_oa":false,"landing_page_url":"https://doi.org/10.13053/cys-19-1-1962","pdf_url":null,"source":{"id":"https://openalex.org/S61446325","display_name":"Computaci\u00f3n y Sistemas","issn_l":"1405-5546","issn":["1405-5546","2007-9737"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319599","host_organization_name":"National Polytechnic Institute","host_organization_lineage":["https://openalex.org/P4310319599"],"host_organization_lineage_names":["National Polytechnic Institute"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computaci\u00f3n y Sistemas","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://www.redalyc.org/pdf/615/61536854009.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044997217","display_name":"Asma Moubaiddin","orcid":null},"institutions":[{"id":"https://openalex.org/I114972647","display_name":"University of Jordan","ror":"https://ror.org/05k89ew48","country_code":"JO","type":"education","lineage":["https://openalex.org/I114972647"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Asma Moubaiddin","raw_affiliation_strings":["University of Jordan, , Amm\u00e1n, Jordania"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Jordan, , Amm\u00e1n, Jordania","institution_ids":["https://openalex.org/I114972647"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051024841","display_name":"Ola Shalbak","orcid":null},"institutions":[{"id":"https://openalex.org/I114972647","display_name":"University of Jordan","ror":"https://ror.org/05k89ew48","country_code":"JO","type":"education","lineage":["https://openalex.org/I114972647"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Ola Shalbak","raw_affiliation_strings":["University of Jordan, , Amm\u00e1n, Jordania"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Jordan, , Amm\u00e1n, Jordania","institution_ids":["https://openalex.org/I114972647"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015245485","display_name":"Bassam Hammo","orcid":"https://orcid.org/0000-0002-5270-7409"},"institutions":[{"id":"https://openalex.org/I114972647","display_name":"University of Jordan","ror":"https://ror.org/05k89ew48","country_code":"JO","type":"education","lineage":["https://openalex.org/I114972647"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Bassam Hammo","raw_affiliation_strings":["University of Jordan, , Amm\u00e1n, Jordania"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Jordan, , Amm\u00e1n, Jordania","institution_ids":["https://openalex.org/I114972647"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5000391092","display_name":"Nadim Obeid","orcid":"https://orcid.org/0000-0001-9218-0923"},"institutions":[{"id":"https://openalex.org/I114972647","display_name":"University of Jordan","ror":"https://ror.org/05k89ew48","country_code":"JO","type":"education","lineage":["https://openalex.org/I114972647"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Nadim Obeid","raw_affiliation_strings":["University of Jordan, , Amm\u00e1n, Jordania"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Jordan, , Amm\u00e1n, Jordania","institution_ids":["https://openalex.org/I114972647"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.4452,"has_fulltext":true,"cited_by_count":10,"citation_normalized_percentile":{"value":0.77303038,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"19","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10456","display_name":"Multi-Agent Systems and Negotiation","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/reservation","display_name":"Reservation","score":0.8243292570114136},{"id":"https://openalex.org/keywords/parsing","display_name":"Parsing","score":0.7381426095962524},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7080341577529907},{"id":"https://openalex.org/keywords/negotiation","display_name":"Negotiation","score":0.6709365844726562},{"id":"https://openalex.org/keywords/natural","display_name":"Natural (archaeology)","score":0.5657720565795898},{"id":"https://openalex.org/keywords/arabic","display_name":"Arabic","score":0.549905002117157},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.46857404708862305},{"id":"https://openalex.org/keywords/natural-language","display_name":"Natural language","score":0.43994614481925964},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.4285276532173157},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.391265332698822},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3566492795944214},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.291241854429245},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.09980019927024841}],"concepts":[{"id":"https://openalex.org/C2777632111","wikidata":"https://www.wikidata.org/wiki/Q1937518","display_name":"Reservation","level":2,"score":0.8243292570114136},{"id":"https://openalex.org/C186644900","wikidata":"https://www.wikidata.org/wiki/Q194152","display_name":"Parsing","level":2,"score":0.7381426095962524},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7080341577529907},{"id":"https://openalex.org/C199776023","wikidata":"https://www.wikidata.org/wiki/Q202875","display_name":"Negotiation","level":2,"score":0.6709365844726562},{"id":"https://openalex.org/C2776608160","wikidata":"https://www.wikidata.org/wiki/Q4785462","display_name":"Natural (archaeology)","level":2,"score":0.5657720565795898},{"id":"https://openalex.org/C96455323","wikidata":"https://www.wikidata.org/wiki/Q13955","display_name":"Arabic","level":2,"score":0.549905002117157},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.46857404708862305},{"id":"https://openalex.org/C195324797","wikidata":"https://www.wikidata.org/wiki/Q33742","display_name":"Natural language","level":2,"score":0.43994614481925964},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.4285276532173157},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.391265332698822},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3566492795944214},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.291241854429245},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.09980019927024841},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.13053/cys-19-1-1962","is_oa":false,"landing_page_url":"https://doi.org/10.13053/cys-19-1-1962","pdf_url":null,"source":{"id":"https://openalex.org/S61446325","display_name":"Computaci\u00f3n y Sistemas","issn_l":"1405-5546","issn":["1405-5546","2007-9737"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319599","host_organization_name":"National Polytechnic Institute","host_organization_lineage":["https://openalex.org/P4310319599"],"host_organization_lineage_names":["National Polytechnic Institute"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computaci\u00f3n y Sistemas","raw_type":"journal-article"},{"id":"pmh:oai:redalyc.org:61536854009","is_oa":true,"landing_page_url":"https://www.redalyc.org/articulo.oa?id=61536854009","pdf_url":"https://www.redalyc.org/pdf/615/61536854009.pdf","source":{"id":"https://openalex.org/S4377196100","display_name":"Redalyc (Universidad Aut\u00f3noma del Estado de M\u00e9xico)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I179647637","host_organization_name":"Universidad Aut\u00f3noma del Estado de M\u00e9xico","host_organization_lineage":["https://openalex.org/I179647637"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Computaci\u00f3n y Sistemas (M\u00e9xico) Num.1 Vol.19","raw_type":"art\u00edculo cient\u00edfico"}],"best_oa_location":{"id":"pmh:oai:redalyc.org:61536854009","is_oa":true,"landing_page_url":"https://www.redalyc.org/articulo.oa?id=61536854009","pdf_url":"https://www.redalyc.org/pdf/615/61536854009.pdf","source":{"id":"https://openalex.org/S4377196100","display_name":"Redalyc (Universidad Aut\u00f3noma del Estado de M\u00e9xico)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I179647637","host_organization_name":"Universidad Aut\u00f3noma del Estado de M\u00e9xico","host_organization_lineage":["https://openalex.org/I179647637"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Computaci\u00f3n y Sistemas (M\u00e9xico) Num.1 Vol.19","raw_type":"art\u00edculo cient\u00edfico"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2163203649.pdf","grobid_xml":"https://content.openalex.org/works/W2163203649.grobid-xml"},"referenced_works_count":26,"referenced_works":["https://openalex.org/W62035106","https://openalex.org/W109328212","https://openalex.org/W147552783","https://openalex.org/W182831726","https://openalex.org/W1516146643","https://openalex.org/W1571219137","https://openalex.org/W1573918274","https://openalex.org/W1595187495","https://openalex.org/W1752659344","https://openalex.org/W1766339122","https://openalex.org/W1969644533","https://openalex.org/W1972372712","https://openalex.org/W1990024149","https://openalex.org/W2081969151","https://openalex.org/W2114073232","https://openalex.org/W2114875951","https://openalex.org/W2115180586","https://openalex.org/W2127838323","https://openalex.org/W2130607791","https://openalex.org/W2157679928","https://openalex.org/W2169315475","https://openalex.org/W2188527423","https://openalex.org/W2438300513","https://openalex.org/W2626403695","https://openalex.org/W3197786773","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2379215383","https://openalex.org/W2271928667","https://openalex.org/W2322802588","https://openalex.org/W2069705450","https://openalex.org/W3210156514","https://openalex.org/W2401058949","https://openalex.org/W2387553833","https://openalex.org/W4230237643","https://openalex.org/W2293063786","https://openalex.org/W2911292476"],"abstract_inverted_index":{"In":[0],"this":[1],"paper,":[2],"we":[3,168],"present":[4],"an":[5,88,155],"Arabic":[6,156,165],"dialogue":[7,39,61,157,175],"system":[8,34,96,109,158,176],"(also":[9],"referred":[10],"to":[11,17,40,43,105,112,134,142,159],"as":[12,116],"a":[13,27,83,98],"conversational":[14],"agent)":[15],"intended":[16],"interact":[18,106],"with":[19,90,94,107,177],"hotel":[20,28,79],"customers":[21,42],"and":[22,30,59,70,81,110,138,180],"generate":[23],"responses":[24],"about":[25,76],"reserving":[26],"room":[29,77],"other":[31],"services.":[32],"The":[33,63,101],"uses":[35],"text-based":[36],"natural":[37],"language":[38],"navigate":[41],"the":[44,49,57,60,68,95,108,114,130,151,161],"desired":[45,84],"answers.":[46],"We":[47,86,125],"describe":[48],"two":[50],"main":[51],"modules":[52],"used":[53],"in":[54,97],"our":[55,174],"system:":[56],"parser":[58,64],"manager.":[62],"is":[65],"based":[66],"on":[67],"Government":[69],"Binding":[71],"theory.":[72],"Customers":[73],"can":[74],"inquire":[75],"availability,":[78],"services":[80],"negotiate":[82],"reservation.":[85],"report":[87],"experiment":[89],"500":[91],"volunteers":[92],"unfamiliar":[93],"real":[99],"environment.":[100],"users":[102],"were":[103,132,140],"asked":[104],"then":[111],"judge":[113],"dialogues":[115,131],"\u201cvery":[117,123,136,146],"bad,\u201d":[118],"\u201cbad,\u201d":[119],"\u201cneutral,\u201d":[120],"\u201cgood,\u201d":[121],"or":[122,145],"good.\u201d":[124],"found":[126],"that":[127],"66.92%":[128],"of":[129,153,163],"judged":[133,141],"be":[135,143],"good\u201d":[137],"92.3%":[139],"\u201cgood\u201d":[144],"good\u201d.":[147],"These":[148],"results":[149],"confirm":[150],"viability":[152],"using":[154],"tackle":[160],"problem":[162],"interactive":[164],"dialogues.":[166],"Finally,":[167],"discuss":[169],"future":[170],"directions":[171],"for":[172],"enhancing":[173],"more":[178],"sophisticated":[179],"intuitive":[181],"interaction.":[182]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":2},{"year":2018,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
