{"id":"https://openalex.org/W4414782445","doi":"https://doi.org/10.1287/msom.2022.0451","title":"Leveraging Consensus Effect to Optimize Ranking in Online Discussion Boards","display_name":"Leveraging Consensus Effect to Optimize Ranking in Online Discussion Boards","publication_year":2025,"publication_date":"2025-10-03","ids":{"openalex":"https://openalex.org/W4414782445","doi":"https://doi.org/10.1287/msom.2022.0451"},"language":"en","primary_location":{"id":"doi:10.1287/msom.2022.0451","is_oa":false,"landing_page_url":"https://doi.org/10.1287/msom.2022.0451","pdf_url":null,"source":{"id":"https://openalex.org/S81410195","display_name":"Manufacturing & Service Operations Management","issn_l":"1523-4614","issn":["1523-4614","1526-5489","1526-5498"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310315699","host_organization_name":"Institute for Operations Research and the Management Sciences","host_organization_lineage":["https://openalex.org/P4310315699"],"host_organization_lineage_names":["Institute for Operations Research and the Management Sciences"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Manufacturing &amp; Service Operations Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5005682500","display_name":"Gad Allon","orcid":"https://orcid.org/0000-0002-4815-6667"},"institutions":[{"id":"https://openalex.org/I4210157222","display_name":"William P. Wharton Trust","ror":"https://ror.org/05vea6821","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I4210157222"]},{"id":"https://openalex.org/I79576946","display_name":"University of Pennsylvania","ror":"https://ror.org/00b30xv10","country_code":"US","type":"education","lineage":["https://openalex.org/I79576946"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Gad Allon","raw_affiliation_strings":["The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19014","The Wharton School of the University of Pennsylvania, Wharton, Philadelphia 19014"],"raw_orcid":"https://orcid.org/0000-0002-4815-6667","affiliations":[{"raw_affiliation_string":"The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19014","institution_ids":["https://openalex.org/I79576946"]},{"raw_affiliation_string":"The Wharton School of the University of Pennsylvania, Wharton, Philadelphia 19014","institution_ids":["https://openalex.org/I4210157222"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046338972","display_name":"Joseph Carlstein","orcid":null},"institutions":[{"id":"https://openalex.org/I4210157222","display_name":"William P. Wharton Trust","ror":"https://ror.org/05vea6821","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I4210157222"]},{"id":"https://openalex.org/I79576946","display_name":"University of Pennsylvania","ror":"https://ror.org/00b30xv10","country_code":"US","type":"education","lineage":["https://openalex.org/I79576946"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Joseph Carlstein","raw_affiliation_strings":["The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19014","The Wharton School of the University of Pennsylvania, Wharton, Philadelphia 19014"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19014","institution_ids":["https://openalex.org/I79576946"]},{"raw_affiliation_string":"The Wharton School of the University of Pennsylvania, Wharton, Philadelphia 19014","institution_ids":["https://openalex.org/I4210157222"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5032791497","display_name":"Yonatan Gur","orcid":"https://orcid.org/0000-0003-0764-3570"},"institutions":[{"id":"https://openalex.org/I869089601","display_name":"Netflix (United States)","ror":"https://ror.org/0197qw696","country_code":"US","type":"company","lineage":["https://openalex.org/I869089601"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Yonatan Gur","raw_affiliation_strings":["Netflix, Los Gatos, California 95032"],"raw_orcid":"https://orcid.org/0000-0003-0764-3570","affiliations":[{"raw_affiliation_string":"Netflix, Los Gatos, California 95032","institution_ids":["https://openalex.org/I869089601"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5032791497"],"corresponding_institution_ids":["https://openalex.org/I869089601"],"apc_list":null,"apc_paid":null,"fwci":1.0363,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.81665855,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":97},"biblio":{"volume":"27","issue":"6","first_page":"1701","last_page":"1720"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12101","display_name":"Advanced Bandit Algorithms Research","score":0.9873999953269958,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12101","display_name":"Advanced Bandit Algorithms Research","score":0.9873999953269958,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12354","display_name":"Innovations in Educational Methods","score":0.9804999828338623,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9746000170707703,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/ranking","display_name":"Ranking (information retrieval)","score":0.847000002861023},{"id":"https://openalex.org/keywords/class","display_name":"Class (philosophy)","score":0.48750001192092896},{"id":"https://openalex.org/keywords/online-discussion","display_name":"Online discussion","score":0.4749999940395355},{"id":"https://openalex.org/keywords/user-engagement","display_name":"User engagement","score":0.4684000015258789},{"id":"https://openalex.org/keywords/student-engagement","display_name":"Student engagement","score":0.3411000072956085},{"id":"https://openalex.org/keywords/learning-to-rank","display_name":"Learning to rank","score":0.3400000035762787}],"concepts":[{"id":"https://openalex.org/C189430467","wikidata":"https://www.wikidata.org/wiki/Q7293293","display_name":"Ranking (information retrieval)","level":2,"score":0.847000002861023},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.769599974155426},{"id":"https://openalex.org/C2777212361","wikidata":"https://www.wikidata.org/wiki/Q5127848","display_name":"Class (philosophy)","level":2,"score":0.48750001192092896},{"id":"https://openalex.org/C2780656832","wikidata":"https://www.wikidata.org/wiki/Q796573","display_name":"Online discussion","level":2,"score":0.4749999940395355},{"id":"https://openalex.org/C2984870255","wikidata":"https://www.wikidata.org/wiki/Q5196451","display_name":"User engagement","level":2,"score":0.4684000015258789},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.36820000410079956},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.36000001430511475},{"id":"https://openalex.org/C194519906","wikidata":"https://www.wikidata.org/wiki/Q7627827","display_name":"Student engagement","level":2,"score":0.3411000072956085},{"id":"https://openalex.org/C86037889","wikidata":"https://www.wikidata.org/wiki/Q4330127","display_name":"Learning to rank","level":3,"score":0.3400000035762787},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3325999975204468},{"id":"https://openalex.org/C2986087404","wikidata":"https://www.wikidata.org/wiki/Q15946010","display_name":"Online learning","level":2,"score":0.3100000023841858},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.2930000126361847},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.2897000014781952},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.2854999899864197},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.26420000195503235},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.25859999656677246}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1287/msom.2022.0451","is_oa":false,"landing_page_url":"https://doi.org/10.1287/msom.2022.0451","pdf_url":null,"source":{"id":"https://openalex.org/S81410195","display_name":"Manufacturing & Service Operations Management","issn_l":"1523-4614","issn":["1523-4614","1526-5489","1526-5498"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310315699","host_organization_name":"Institute for Operations Research and the Management Sciences","host_organization_lineage":["https://openalex.org/P4310315699"],"host_organization_lineage_names":["Institute for Operations Research and the Management Sciences"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Manufacturing &amp; Service Operations Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":39,"referenced_works":["https://openalex.org/W1486317198","https://openalex.org/W1563826891","https://openalex.org/W1616427712","https://openalex.org/W1985441741","https://openalex.org/W2030120132","https://openalex.org/W2054715024","https://openalex.org/W2099044518","https://openalex.org/W2144425834","https://openalex.org/W2144766836","https://openalex.org/W2151705227","https://openalex.org/W2171960770","https://openalex.org/W2174890733","https://openalex.org/W2209386184","https://openalex.org/W2500180704","https://openalex.org/W2586593278","https://openalex.org/W2606137060","https://openalex.org/W2755869366","https://openalex.org/W2794625544","https://openalex.org/W2938441647","https://openalex.org/W2966080558","https://openalex.org/W3014510663","https://openalex.org/W3024987513","https://openalex.org/W3121540823","https://openalex.org/W3121705464","https://openalex.org/W3122264942","https://openalex.org/W3122438492","https://openalex.org/W3123118030","https://openalex.org/W3123276852","https://openalex.org/W3124312273","https://openalex.org/W3125400505","https://openalex.org/W3125557703","https://openalex.org/W3133423348","https://openalex.org/W3163479736","https://openalex.org/W3206348859","https://openalex.org/W3207790912","https://openalex.org/W4226225830","https://openalex.org/W4246277771","https://openalex.org/W4255441728","https://openalex.org/W4411096100"],"related_works":[],"abstract_inverted_index":{"Problem":[0],"definition:":[1],"Online":[2],"discussion":[3,9,37,50,71,80,98,188,254],"platforms":[4,28,235,264],"(often":[5],"referred":[6],"to":[7,66],"as":[8,99,219,286],"boards)":[10],"are":[11],"designed":[12],"for":[13,82,152,166],"facilitating":[14],"remote":[15],"discussions":[16],"between":[17],"users.":[18],"To":[19],"stimulate":[20],"engagement":[21,56,68,102,122,134,176,225],"(e.g.,":[22],"participation":[23],"in":[24,48,96,123,190,201,223,227,233,247,253],"the":[25,44,49,70,92,97,107,124,137,167,198,209,228,238,248,289],"discussion),":[26],"these":[27],"offer":[29],"arriving":[30],"users":[31],"a":[32,77,100,148,156,178,182],"ranked":[33],"list":[34],"of":[35,46,94,106,140,158,169,186,211,230,250,278,288],"existing":[36],"comments.":[38],"In":[39,181,256],"this":[40,144],"paper,":[41],"we":[42,90,146],"formalize":[43],"level":[45,93,139,168,210],"consensus":[47,95,108,170,218],"and":[51,57,155,226,236],"study":[52,216,260],"its":[53],"impact":[54],"on":[55,143],"how":[58],"it":[59,246],"could":[60],"be":[61],"leveraged":[62],"by":[63,135,244],"ranking":[64,112,153,251],"algorithms":[65,113,160,252],"increase":[67],"along":[69],"path.":[72],"Methodology/results:":[73],"We":[74],"collaborate":[75],"with":[76],"leading":[78],"online":[79,88,234,263,302],"board":[81],"education":[83,192],"settings.":[84],"Analyzing":[85],"data":[86],"from":[87,268],"discussions,":[89],"identify":[91],"new":[101,149],"driver.":[103],"The":[104,301],"presence":[105],"effect":[109],"suggests":[110,261],"that":[111,119,130,174,241,262,270],"should":[114],"consider":[115],"not":[116,206],"only":[117],"comments":[118],"would":[120,131],"induce":[121],"present":[125],"period":[126],"but":[127],"also":[128],"ones":[129],"maximize":[132,175],"future":[133],"managing":[136],"desired":[138],"consensus.":[141,279],"Based":[142],"insight,":[145],"propose":[147],"dynamic":[150],"model":[151],"optimization":[154],"class":[157],"intuitive":[159],"that,":[161],"among":[162],"other":[163],"factors,":[164],"account":[165],"when":[171],"prescribing":[172],"rankings":[173,269],"using":[177],"limited":[179],"lookahead.":[180],"randomized":[183],"experiment":[184],"consisting":[185],"eight":[187],"groups":[189],"an":[191,220,275],"setting,":[193],"our":[194,259],"proposed":[195],"algorithm":[196],"outperformed":[197],"approach":[199],"used":[200],"current":[202],"practice":[203],"(that":[204],"does":[205],"actively":[207],"manage":[208],"consensus).":[212],"Managerial":[213],"implications:":[214],"Our":[215],"proposes":[217],"essential":[221],"factor":[222],"user":[224,231],"design":[229,249],"interface":[232],"demonstrates":[237],"performance":[239],"improvement":[240],"is":[242,304],"achievable":[243],"leveraging":[245],"boards.":[255],"doing":[257],"so,":[258],"may":[265],"often":[266],"benefit":[267],"build":[271],"debate":[272],"rather":[273],"than":[274],"\u201cecho":[276],"chamber\u201d":[277],"History:":[280],"This":[281],"paper":[282],"has":[283],"been":[284],"accepted":[285],"part":[287],"2023":[290],"Manufacturing":[291],"&":[292],"Service":[293],"Operations":[294],"Management":[295],"Practice-Based":[296],"Research":[297],"Competition.":[298],"Supplemental":[299],"Material:":[300],"appendix":[303],"available":[305],"at":[306],"https://doi.org/10.1287/msom.2022.0451":[307],".":[308]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-08-21T09:56:20.448147","created_date":"2025-10-10T00:00:00"}
