{"id":"https://openalex.org/W4214577589","doi":"https://doi.org/10.1287/mnsc.2022.4325","title":"Service Capacity and Price Promotion Wars","display_name":"Service Capacity and Price Promotion Wars","publication_year":2022,"publication_date":"2022-03-01","ids":{"openalex":"https://openalex.org/W4214577589","doi":"https://doi.org/10.1287/mnsc.2022.4325"},"language":"en","primary_location":{"id":"doi:10.1287/mnsc.2022.4325","is_oa":false,"landing_page_url":"https://doi.org/10.1287/mnsc.2022.4325","pdf_url":null,"source":{"id":"https://openalex.org/S33323087","display_name":"Management Science","issn_l":"0025-1909","issn":["0025-1909","1526-5501"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310315699","host_organization_name":"Institute for Operations Research and the Management Sciences","host_organization_lineage":["https://openalex.org/P4310315699"],"host_organization_lineage_names":["Institute for Operations Research and the Management Sciences"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Management Science","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068376954","display_name":"Junhyun Bae","orcid":"https://orcid.org/0000-0003-1382-241X"},"institutions":[{"id":"https://openalex.org/I177721651","display_name":"Oakland University","ror":"https://ror.org/01ythxj32","country_code":"US","type":"education","lineage":["https://openalex.org/I177721651"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Junhyun Bae","raw_affiliation_strings":["School of Business Administration, Oakland University, Rochester, Michigan 48309"],"raw_orcid":"https://orcid.org/0000-0003-1382-241X","affiliations":[{"raw_affiliation_string":"School of Business Administration, Oakland University, Rochester, Michigan 48309","institution_ids":["https://openalex.org/I177721651"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100379227","display_name":"Li Chen","orcid":"https://orcid.org/0000-0002-2878-5351"},"institutions":[{"id":"https://openalex.org/I205783295","display_name":"Cornell University","ror":"https://ror.org/05bnh6r87","country_code":"US","type":"education","lineage":["https://openalex.org/I205783295"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Li Chen","raw_affiliation_strings":["Samuel Curtis Johnson Graduate School of Management, Cornell University, Ithaca, New York 14853"],"raw_orcid":"https://orcid.org/0000-0002-2878-5351","affiliations":[{"raw_affiliation_string":"Samuel Curtis Johnson Graduate School of Management, Cornell University, Ithaca, New York 14853","institution_ids":["https://openalex.org/I205783295"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5015006136","display_name":"Shiqing Yao","orcid":"https://orcid.org/0000-0002-4079-797X"},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Shiqing Yao","raw_affiliation_strings":["Monash Business School, Monash University, Melbourne, Victoria 3145, Australia"],"raw_orcid":"https://orcid.org/0000-0002-4079-797X","affiliations":[{"raw_affiliation_string":"Monash Business School, Monash University, Melbourne, Victoria 3145, Australia","institution_ids":["https://openalex.org/I56590836"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.3685,"has_fulltext":false,"cited_by_count":28,"citation_normalized_percentile":{"value":0.9567688,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"68","issue":"12","first_page":"8757","last_page":"8772"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/customer-base","display_name":"Customer base","score":0.6577895879745483},{"id":"https://openalex.org/keywords/market-share","display_name":"Market share","score":0.5415310263633728},{"id":"https://openalex.org/keywords/competitor-analysis","display_name":"Competitor analysis","score":0.5222072005271912},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5209399461746216},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5149050951004028},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5088041424751282},{"id":"https://openalex.org/keywords/competition","display_name":"Competition (biology)","score":0.507932722568512},{"id":"https://openalex.org/keywords/duopoly","display_name":"Duopoly","score":0.5016069412231445},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.47412776947021484},{"id":"https://openalex.org/keywords/profit","display_name":"Profit (economics)","score":0.4535549283027649},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.45194011926651},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.4334258735179901},{"id":"https://openalex.org/keywords/promotion","display_name":"Promotion (chess)","score":0.4223648011684418},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.41360968351364136},{"id":"https://openalex.org/keywords/cournot-competition","display_name":"Cournot competition","score":0.17496246099472046}],"concepts":[{"id":"https://openalex.org/C2777276756","wikidata":"https://www.wikidata.org/wiki/Q5196446","display_name":"Customer base","level":2,"score":0.6577895879745483},{"id":"https://openalex.org/C16051113","wikidata":"https://www.wikidata.org/wiki/Q828814","display_name":"Market share","level":2,"score":0.5415310263633728},{"id":"https://openalex.org/C127576917","wikidata":"https://www.wikidata.org/wiki/Q624630","display_name":"Competitor analysis","level":2,"score":0.5222072005271912},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5209399461746216},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5149050951004028},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5088041424751282},{"id":"https://openalex.org/C91306197","wikidata":"https://www.wikidata.org/wiki/Q45767","display_name":"Competition (biology)","level":2,"score":0.507932722568512},{"id":"https://openalex.org/C180456769","wikidata":"https://www.wikidata.org/wiki/Q750207","display_name":"Duopoly","level":3,"score":0.5016069412231445},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.47412776947021484},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.4535549283027649},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.45194011926651},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.4334258735179901},{"id":"https://openalex.org/C98147612","wikidata":"https://www.wikidata.org/wiki/Q215599","display_name":"Promotion (chess)","level":3,"score":0.4223648011684418},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.41360968351364136},{"id":"https://openalex.org/C16520705","wikidata":"https://www.wikidata.org/wiki/Q601799","display_name":"Cournot competition","level":2,"score":0.17496246099472046},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1287/mnsc.2022.4325","is_oa":false,"landing_page_url":"https://doi.org/10.1287/mnsc.2022.4325","pdf_url":null,"source":{"id":"https://openalex.org/S33323087","display_name":"Management Science","issn_l":"0025-1909","issn":["0025-1909","1526-5501"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310315699","host_organization_name":"Institute for Operations Research and the Management Sciences","host_organization_lineage":["https://openalex.org/P4310315699"],"host_organization_lineage_names":["Institute for Operations Research and the Management Sciences"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Management Science","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:inm:ormnsc:v:68:y:2022:i:12:p:8757-8772","is_oa":false,"landing_page_url":"http://doi.org/10.1287/mnsc.2022.4325","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":36,"referenced_works":["https://openalex.org/W1496681111","https://openalex.org/W1963805484","https://openalex.org/W1969621654","https://openalex.org/W1976764067","https://openalex.org/W1984106325","https://openalex.org/W1994409964","https://openalex.org/W1995557982","https://openalex.org/W2001715810","https://openalex.org/W2008654494","https://openalex.org/W2014818400","https://openalex.org/W2020336942","https://openalex.org/W2037957694","https://openalex.org/W2041413069","https://openalex.org/W2052472310","https://openalex.org/W2068817726","https://openalex.org/W2071920363","https://openalex.org/W2073528964","https://openalex.org/W2103598033","https://openalex.org/W2104052944","https://openalex.org/W2104410927","https://openalex.org/W2109390866","https://openalex.org/W2117209740","https://openalex.org/W2139651171","https://openalex.org/W2140607288","https://openalex.org/W2146233989","https://openalex.org/W2152108833","https://openalex.org/W2152199760","https://openalex.org/W2164309533","https://openalex.org/W2305574482","https://openalex.org/W2620488577","https://openalex.org/W2769995824","https://openalex.org/W2886513384","https://openalex.org/W3125903500","https://openalex.org/W3126092396","https://openalex.org/W4246909570","https://openalex.org/W4249537365"],"related_works":["https://openalex.org/W2535743999","https://openalex.org/W2782000555","https://openalex.org/W3122039687","https://openalex.org/W2083314323","https://openalex.org/W2526553672","https://openalex.org/W328633100","https://openalex.org/W44205303","https://openalex.org/W2509772128","https://openalex.org/W2398016975","https://openalex.org/W2366365513"],"abstract_inverted_index":{"Firms":[0],"often":[1],"engage":[2],"in":[3,42,67,69,185,209],"price":[4,39,70,183],"promotion":[5],"wars":[6],"to":[7,95,117,214],"gain":[8],"market":[9,102,121],"share":[10,122],"from":[11],"their":[12,50],"competitors.":[13],"However,":[14],"poor":[15,54,167],"customer":[16,163,218],"satisfaction":[17],"as":[18],"a":[19,29,37,53,107,138,143,147,166],"result":[20],"of":[21,52,99],"limited":[22],"service":[23,55,77,81,88,140,168,174],"capacity":[24,82,89,141,175],"may":[25,180],"significantly":[26],"impact":[27],"such":[28,150],"pricing":[30],"strategy.":[31],"In":[32,155],"this":[33],"paper,":[34],"we":[35,170],"consider":[36],"two-firm":[38],"competition":[40],"model":[41,159,212],"which":[43],"customers\u2019":[44],"purchase":[45],"decisions":[46],"are":[47,191,197,239],"affected":[48],"by":[49,114,227],"anticipation":[51],"encounter.":[56],"Our":[57,199],"equilibrium":[58],"analysis":[59],"reveals":[60],"that":[61,136,160,172,203],"firms":[62,104,179],"would":[63,105],"be":[64,153],"less":[65],"aggressive":[66],"engaging":[68],"cutting":[71],"when":[72,80,87,173,216],"customers":[73,190],"care":[74],"more":[75,120],"about":[76],"quality":[78],"and":[79,149,235],"is":[83,90,176,221],"relatively":[84,177],"low.":[85],"Interestingly,":[86],"close":[91],"(but":[92],"not":[93],"exact)":[94],"covering":[96],"one":[97],"half":[98],"the":[100,186,204,217,236],"total":[101],"demand,":[103],"adopt":[106],"mixed":[108],"strategy":[109],"with":[110],"randomized":[111],"pricing,":[112],"driven":[113],"unilateral":[115],"motives":[116],"either":[118],"capture":[119],"(by":[123,130],"lowering":[124],"prices)":[125],"or":[126],"increase":[127],"profit":[128],"margin":[129],"raising":[131],"prices).":[132],"We":[133],"further":[134],"show":[135],"having":[137],"superior":[139],"presents":[142],"competitive":[144],"advantage":[145,151],"for":[146,162],"firm":[148],"can":[152],"preemptive.":[154],"an":[156],"extended":[157],"two-period":[158],"allows":[161],"switching":[164,219],"after":[165],"encounter,":[169],"find":[171],"low,":[178],"offer":[181],"deeper":[182],"discounts":[184],"first":[187],"period":[188],"if":[189,195],"forward":[192],"looking":[193],"than":[194],"they":[196],"myopic.":[198],"numerical":[200],"study":[201],"confirms":[202],"main":[205],"qualitative":[206],"insights":[207],"obtained":[208],"our":[210],"base":[211],"continue":[213],"hold":[215],"behavior":[220],"considered.":[222],"This":[223],"paper":[224],"was":[225],"accepted":[226],"Jay":[228],"Swaminathan,":[229],"operations":[230],"management.":[231],"Supplemental":[232],"Material:":[233],"Data":[234],"online":[237],"appendix":[238],"available":[240],"at":[241],"https://doi.org/10.1287/mnsc.2022.4325":[242],".":[243]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":14},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2019,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
