{"id":"https://openalex.org/W4402556872","doi":"https://doi.org/10.1287/mnsc.2022.01333","title":"Communication Quality and the Cost of Language: Evidence from Stack Overflow","display_name":"Communication Quality and the Cost of Language: Evidence from Stack Overflow","publication_year":2024,"publication_date":"2024-09-17","ids":{"openalex":"https://openalex.org/W4402556872","doi":"https://doi.org/10.1287/mnsc.2022.01333"},"language":"en","primary_location":{"id":"doi:10.1287/mnsc.2022.01333","is_oa":false,"landing_page_url":"https://doi.org/10.1287/mnsc.2022.01333","pdf_url":null,"source":{"id":"https://openalex.org/S33323087","display_name":"Management Science","issn_l":"0025-1909","issn":["0025-1909","1526-5501"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310315699","host_organization_name":"Institute for Operations Research and the Management Sciences","host_organization_lineage":["https://openalex.org/P4310315699"],"host_organization_lineage_names":["Institute for Operations Research and the Management Sciences"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Management Science","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5104634133","display_name":"Jacopo Bregolin","orcid":"https://orcid.org/0000-0003-2873-5191"},"institutions":[{"id":"https://openalex.org/I146655781","display_name":"University of Liverpool","ror":"https://ror.org/04xs57h96","country_code":"GB","type":"education","lineage":["https://openalex.org/I146655781"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Jacopo Bregolin","raw_affiliation_strings":["University of Liverpool, Liverpool L69 7ZH, United Kingdom"],"affiliations":[{"raw_affiliation_string":"University of Liverpool, Liverpool L69 7ZH, United Kingdom","institution_ids":["https://openalex.org/I146655781"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5104634133"],"corresponding_institution_ids":["https://openalex.org/I146655781"],"apc_list":null,"apc_paid":null,"fwci":1.4264,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.83542152,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":99},"biblio":{"volume":"71","issue":"6","first_page":"4669","last_page":"4687"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11031","display_name":"Game Theory and Applications","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11031","display_name":"Game Theory and Applications","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9846000075340271,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.984499990940094,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6229589581489563},{"id":"https://openalex.org/keywords/stack","display_name":"Stack (abstract data type)","score":0.6184228658676147},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5342183709144592},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.21077391505241394}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6229589581489563},{"id":"https://openalex.org/C9395851","wikidata":"https://www.wikidata.org/wiki/Q177929","display_name":"Stack (abstract data type)","level":2,"score":0.6184228658676147},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5342183709144592},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.21077391505241394},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1287/mnsc.2022.01333","is_oa":false,"landing_page_url":"https://doi.org/10.1287/mnsc.2022.01333","pdf_url":null,"source":{"id":"https://openalex.org/S33323087","display_name":"Management Science","issn_l":"0025-1909","issn":["0025-1909","1526-5501"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310315699","host_organization_name":"Institute for Operations Research and the Management Sciences","host_organization_lineage":["https://openalex.org/P4310315699"],"host_organization_lineage_names":["Institute for Operations Research and the Management Sciences"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Management Science","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":29,"referenced_works":["https://openalex.org/W1482355787","https://openalex.org/W1971587214","https://openalex.org/W1979257114","https://openalex.org/W1991577073","https://openalex.org/W2050080157","https://openalex.org/W2056565144","https://openalex.org/W2079107569","https://openalex.org/W2115747715","https://openalex.org/W2115886662","https://openalex.org/W2116982410","https://openalex.org/W2136204876","https://openalex.org/W2143068265","https://openalex.org/W2160003140","https://openalex.org/W2236283978","https://openalex.org/W2419032640","https://openalex.org/W2505817254","https://openalex.org/W2729551015","https://openalex.org/W2791859701","https://openalex.org/W2888230425","https://openalex.org/W2979586175","https://openalex.org/W2996657664","https://openalex.org/W3097487882","https://openalex.org/W3112066496","https://openalex.org/W3122589093","https://openalex.org/W3124592226","https://openalex.org/W4252846263","https://openalex.org/W4256447592","https://openalex.org/W4283387379","https://openalex.org/W4307447961"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W2380576232","https://openalex.org/W2937054111","https://openalex.org/W2066223521","https://openalex.org/W2013178899","https://openalex.org/W373327546","https://openalex.org/W2321534397","https://openalex.org/W2058958858","https://openalex.org/W2077601556"],"abstract_inverted_index":{"The":[0,118,220],"transmission":[1],"of":[2,33,36,48,72,190,203],"information":[3,192],"is":[4,18,125,131],"crucial":[5],"for":[6,21,74],"productivity":[7],"and":[8,53,107,133,223],"growth.":[9],"However,":[10],"language":[11,49,145,164],"differences":[12],"may":[13,197],"limit":[14],"its":[15],"effectiveness.":[16],"This":[17,160,209],"particularly":[19],"relevant":[20],"knowledge":[22,58],"platforms":[23,59],"that":[24,162,179],"aim":[25],"to":[26,83,102,113,174,186],"be":[27],"global,":[28],"given":[29],"the":[30,34,45,54,69,115,122,128,134,172,180,188,191],"cultural":[31],"diversity":[32],"pool":[35],"users.":[37,208],"In":[38],"this":[39],"paper,":[40],"I":[41,67],"empirically":[42],"investigate":[43],"how":[44],"exogenous":[46],"cost":[47],"affects":[50],"communication":[51],"quality":[52,99,130,189],"trade-offs":[55],"faced":[56],"by":[57,213],"in":[60,64,94,142,148,158,171,200],"implementing":[61],"their":[62,97,104,108,143],"website":[63],"multiple":[65,184],"languages.":[66],"exploit":[68],"staggered":[70],"introduction":[71],"websites":[73],"languages":[75,185],"other":[76],"than":[77],"English":[78,90,95,149],"on":[79],"a":[80],"question-and-answer":[81],"platform":[82,181],"demonstrate":[84],"two":[85],"main":[86],"facts.":[87],"First,":[88],"nonnative":[89],"speakers":[91],"who":[92,140,156],"contribute":[93,150,157],"increase":[96],"answers\u2019":[98],"once":[100],"able":[101],"use":[103],"native":[105,144],"language,":[106],"answers":[109,120,152],"are":[110,136,226],"more":[111],"likely":[112],"solve":[114],"questioner\u2019s":[116],"problem.":[117],"native-language":[119],"drive":[121],"effect,":[123],"which":[124],"larger":[126],"when":[127],"question":[129],"higher":[132],"incentives":[135],"stronger.":[137],"Second,":[138],"users":[139,167],"participate":[141],"but":[146],"not":[147],"lower-quality":[151],"compared":[153],"with":[154,168],"those":[155],"English.":[159],"suggests":[161],"lower":[163],"barriers":[165],"allow":[166],"less":[169],"expertise":[170],"subject":[173],"participate.":[175],"These":[176],"results":[177],"show":[178],"should":[182],"adopt":[183],"maximise":[187],"collected,":[193],"although":[194],"doing":[195],"so":[196],"also":[198],"result":[199],"an":[201],"inflow":[202],"low-quality":[204],"content":[205],"from":[206],"new":[207],"paper":[210],"was":[211],"accepted":[212],"Joshua":[214],"Gans,":[215],"business":[216],"strategy.":[217],"Supplemental":[218],"Material:":[219],"online":[221],"appendix":[222],"data":[224],"files":[225],"available":[227],"at":[228],"https://doi.org/10.1287/mnsc.2022.01333":[229],".":[230]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":1}],"updated_date":"2026-04-16T08:26:57.006410","created_date":"2025-10-10T00:00:00"}
