{"id":"https://openalex.org/W4414200763","doi":"https://doi.org/10.1287/isre.2023.0659","title":"Transferring, Eliminating, or Both? The Strategic Impact of Resale Platforms and Consumer Learning on Coping with Consumer Uncertainty","display_name":"Transferring, Eliminating, or Both? The Strategic Impact of Resale Platforms and Consumer Learning on Coping with Consumer Uncertainty","publication_year":2025,"publication_date":"2025-09-15","ids":{"openalex":"https://openalex.org/W4414200763","doi":"https://doi.org/10.1287/isre.2023.0659"},"language":"en","primary_location":{"id":"doi:10.1287/isre.2023.0659","is_oa":false,"landing_page_url":"https://doi.org/10.1287/isre.2023.0659","pdf_url":null,"source":{"id":"https://openalex.org/S202812398","display_name":"Information Systems Research","issn_l":"1047-7047","issn":["1047-7047","1526-5536"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310315699","host_organization_name":"Institute for Operations Research and the Management Sciences","host_organization_lineage":["https://openalex.org/P4310315699"],"host_organization_lineage_names":["Institute for Operations Research and the Management Sciences"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100779226","display_name":"Yongjian Li","orcid":"https://orcid.org/0000-0002-5619-7514"},"institutions":[{"id":"https://openalex.org/I205237279","display_name":"Nankai University","ror":"https://ror.org/01y1kjr75","country_code":"CN","type":"education","lineage":["https://openalex.org/I205237279"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yongjian Li","raw_affiliation_strings":["Business School, Nankai University, Tianjin 300071, China"],"raw_orcid":"https://orcid.org/0000-0002-5619-7514","affiliations":[{"raw_affiliation_string":"Business School, Nankai University, Tianjin 300071, China","institution_ids":["https://openalex.org/I205237279"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020866036","display_name":"Yusheng Wang","orcid":null},"institutions":[{"id":"https://openalex.org/I14243506","display_name":"Hong Kong Polytechnic University","ror":"https://ror.org/0030zas98","country_code":"HK","type":"education","lineage":["https://openalex.org/I14243506"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Yusheng Wang","raw_affiliation_strings":["Business School, Nankai University, Tianjin 300071, China; and Department of Logistics and Maritime Studies, Faculty of Business, The Hong Kong Polytechnic University, Kowloon, Hong Kong"],"raw_orcid":"https://orcid.org/0009-0007-4521-989X","affiliations":[{"raw_affiliation_string":"Business School, Nankai University, Tianjin 300071, China; and Department of Logistics and Maritime Studies, Faculty of Business, The Hong Kong Polytechnic University, Kowloon, Hong Kong","institution_ids":["https://openalex.org/I14243506"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046378799","display_name":"Xin Luo","orcid":"https://orcid.org/0000-0003-0122-7293"},"institutions":[{"id":"https://openalex.org/I169521973","display_name":"University of New Mexico","ror":"https://ror.org/05fs6jp91","country_code":"US","type":"education","lineage":["https://openalex.org/I169521973"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Xin (Robert) Luo","raw_affiliation_strings":["Department of Marketing, Information Systems, Information Assurance, and Operations Management, Robert O. Anderson School of Management, The University of New Mexico, Albuquerque, New Mexico 87106"],"raw_orcid":"https://orcid.org/0000-0003-0122-7293","affiliations":[{"raw_affiliation_string":"Department of Marketing, Information Systems, Information Assurance, and Operations Management, Robert O. Anderson School of Management, The University of New Mexico, Albuquerque, New Mexico 87106","institution_ids":["https://openalex.org/I169521973"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5051276260","display_name":"Xuanming Bai","orcid":null},"institutions":[{"id":"https://openalex.org/I162868743","display_name":"Tianjin University","ror":"https://ror.org/012tb2g32","country_code":"CN","type":"education","lineage":["https://openalex.org/I162868743"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xuanming Bai","raw_affiliation_strings":["College of Management and Economics, Tianjin University, Tianjin 300072, China"],"raw_orcid":"https://orcid.org/0009-0000-3682-9134","affiliations":[{"raw_affiliation_string":"College of Management and Economics, Tianjin University, Tianjin 300072, China","institution_ids":["https://openalex.org/I162868743"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.30975778,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"37","issue":"2","first_page":"886","last_page":"903"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/harm","display_name":"Harm","score":0.5705999732017517},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.48660001158714294},{"id":"https://openalex.org/keywords/patience","display_name":"Patience","score":0.4779999852180481},{"id":"https://openalex.org/keywords/profitability-index","display_name":"Profitability index","score":0.4528999924659729},{"id":"https://openalex.org/keywords/economic-surplus","display_name":"Economic surplus","score":0.40950000286102295},{"id":"https://openalex.org/keywords/consumer-demand","display_name":"Consumer demand","score":0.3903000056743622},{"id":"https://openalex.org/keywords/durable-good","display_name":"Durable good","score":0.373199999332428},{"id":"https://openalex.org/keywords/duopoly","display_name":"Duopoly","score":0.3425000011920929},{"id":"https://openalex.org/keywords/profit","display_name":"Profit (economics)","score":0.3416000008583069}],"concepts":[{"id":"https://openalex.org/C2777363581","wikidata":"https://www.wikidata.org/wiki/Q15098235","display_name":"Harm","level":2,"score":0.5705999732017517},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5440000295639038},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5317000150680542},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.48660001158714294},{"id":"https://openalex.org/C2779755727","wikidata":"https://www.wikidata.org/wiki/Q15304496","display_name":"Patience","level":2,"score":0.4779999852180481},{"id":"https://openalex.org/C129361004","wikidata":"https://www.wikidata.org/wiki/Q2470236","display_name":"Profitability index","level":2,"score":0.4528999924659729},{"id":"https://openalex.org/C167393938","wikidata":"https://www.wikidata.org/wiki/Q268617","display_name":"Economic surplus","level":3,"score":0.40950000286102295},{"id":"https://openalex.org/C3018006300","wikidata":"https://www.wikidata.org/wiki/Q4402708","display_name":"Consumer demand","level":2,"score":0.3903000056743622},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.382099986076355},{"id":"https://openalex.org/C61933577","wikidata":"https://www.wikidata.org/wiki/Q2184715","display_name":"Durable good","level":2,"score":0.373199999332428},{"id":"https://openalex.org/C180456769","wikidata":"https://www.wikidata.org/wiki/Q750207","display_name":"Duopoly","level":3,"score":0.3425000011920929},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.3416000008583069},{"id":"https://openalex.org/C23213687","wikidata":"https://www.wikidata.org/wiki/Q301468","display_name":"Consumer behaviour","level":2,"score":0.3124000132083893},{"id":"https://openalex.org/C2776314989","wikidata":"https://www.wikidata.org/wiki/Q833495","display_name":"Consumer choice","level":2,"score":0.30630001425743103},{"id":"https://openalex.org/C2992166776","wikidata":"https://www.wikidata.org/wiki/Q1141436","display_name":"Consumer research","level":2,"score":0.30250000953674316},{"id":"https://openalex.org/C2780522230","wikidata":"https://www.wikidata.org/wiki/Q1140419","display_name":"Ambiguity","level":2,"score":0.29409998655319214},{"id":"https://openalex.org/C73282008","wikidata":"https://www.wikidata.org/wiki/Q1759895","display_name":"Coping (psychology)","level":2,"score":0.28619998693466187},{"id":"https://openalex.org/C147101817","wikidata":"https://www.wikidata.org/wiki/Q13443840","display_name":"Product category","level":3,"score":0.28189998865127563},{"id":"https://openalex.org/C52146309","wikidata":"https://www.wikidata.org/wiki/Q7431116","display_name":"Schema (genetic algorithms)","level":2,"score":0.2815999984741211},{"id":"https://openalex.org/C96405632","wikidata":"https://www.wikidata.org/wiki/Q1128416","display_name":"Consumer confidence index","level":2,"score":0.28130000829696655},{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.2793000042438507},{"id":"https://openalex.org/C2778181486","wikidata":"https://www.wikidata.org/wiki/Q27737","display_name":"Consumer education","level":2,"score":0.27869999408721924},{"id":"https://openalex.org/C2780586970","wikidata":"https://www.wikidata.org/wiki/Q1357284","display_name":"Popularity","level":2,"score":0.26969999074935913},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.26339998841285706},{"id":"https://openalex.org/C66204764","wikidata":"https://www.wikidata.org/wiki/Q219416","display_name":"Sustainability","level":2,"score":0.2596000134944916},{"id":"https://openalex.org/C2777364431","wikidata":"https://www.wikidata.org/wiki/Q140813","display_name":"Willingness to pay","level":2,"score":0.25870001316070557},{"id":"https://openalex.org/C21782646","wikidata":"https://www.wikidata.org/wiki/Q841666","display_name":"Search cost","level":2,"score":0.25099998712539673}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1287/isre.2023.0659","is_oa":false,"landing_page_url":"https://doi.org/10.1287/isre.2023.0659","pdf_url":null,"source":{"id":"https://openalex.org/S202812398","display_name":"Information Systems Research","issn_l":"1047-7047","issn":["1047-7047","1526-5536"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310315699","host_organization_name":"Institute for Operations Research and the Management Sciences","host_organization_lineage":["https://openalex.org/P4310315699"],"host_organization_lineage_names":["Institute for Operations Research and the Management Sciences"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":37,"referenced_works":["https://openalex.org/W1892122917","https://openalex.org/W1922745623","https://openalex.org/W1983520074","https://openalex.org/W1988995050","https://openalex.org/W2043667188","https://openalex.org/W2046279784","https://openalex.org/W2060762444","https://openalex.org/W2064062304","https://openalex.org/W2095540386","https://openalex.org/W2103598033","https://openalex.org/W2115666674","https://openalex.org/W2140178633","https://openalex.org/W2177636011","https://openalex.org/W2306295924","https://openalex.org/W2521964943","https://openalex.org/W2608762251","https://openalex.org/W2816790931","https://openalex.org/W2886068994","https://openalex.org/W2941772807","https://openalex.org/W2945598657","https://openalex.org/W2962872767","https://openalex.org/W3011055878","https://openalex.org/W3121219238","https://openalex.org/W3122147268","https://openalex.org/W3122657203","https://openalex.org/W3122730049","https://openalex.org/W3122774160","https://openalex.org/W3122928000","https://openalex.org/W3123028521","https://openalex.org/W3125687569","https://openalex.org/W3155734898","https://openalex.org/W3198527210","https://openalex.org/W3204643835","https://openalex.org/W4200245424","https://openalex.org/W4210451569","https://openalex.org/W4285392642","https://openalex.org/W4293239361"],"related_works":[],"abstract_inverted_index":{"For":[0],"sellers":[1,62,107],"of":[2,49,63],"experience":[3],"goods,":[4],"consumer":[5,13,54,58,81,84,141,176],"uncertainty":[6,167],"threatens":[7],"profits.":[8],"Resale":[9],"platforms":[10,95],"and":[11,27,73,80,100,113,143,151,175,181],"enhanced":[12],"learning":[14,59,85,138],"are":[15,68,111,115],"popular":[16],"tools":[17],"to":[18,178],"manage":[19],"this":[20],"uncertainty,":[21],"but":[22],"their":[23,166],"impacts":[24],"differ":[25],"significantly":[26],"require":[28],"tailored":[29],"strategies.":[30],"Our":[31],"research":[32],"reveals":[33],"critical":[34],"nuances":[35],"overlooked":[36],"by":[37],"prior":[38],"studies:":[39],"the":[40,71],"resale":[41,94,125,135],"platform\u2019s":[42],"negative":[43],"effect":[44],"is":[45],"often":[46],"underestimated":[47],"because":[48],"its":[50],"indirect":[51],"influence":[52],"on":[53,77],"waiting":[55],"behavior,":[56],"whereas":[57,93],"can":[60],"harm":[61],"high-cost":[64,132],"goods":[65],"when":[66,109],"consumers":[67,99,110],"impatient.":[69],"Critically,":[70],"profitability":[72],"environmental":[74],"outcomes":[75],"depend":[76],"production":[78],"costs":[79,114],"patience.":[82],"Encouraging":[83],"creates":[86],"a":[87],"profit-environment":[88],"win\u2013win":[89],"with":[90,97,172],"patient":[91,112],"consumers,":[92],"excel":[96],"impatient":[98],"high":[101],"costs.":[102],"Combining":[103],"both":[104],"mechanisms":[105],"benefits":[106],"only":[108],"moderate":[116],"([Formula:":[117],"see":[118],"text]\").":[119],"Key":[120],"strategic":[121],"imperatives":[122],"emerge:":[123],"(i)":[124],"behavior:":[126,139],"encourage":[127],"selectively":[128],"(beneficial":[129],"mainly":[130],"for":[131,148],"goods),":[133],"minimizing":[134],"discounts;":[136],"(ii)":[137],"nurture":[140],"patience":[142,177],"avoid":[144,155],"rushing":[145],"purchases,":[146],"especially":[147],"premium":[149],"goods;":[150],"(iii)":[152],"product":[153,173],"upgrades:":[154],"frequent,":[156],"minor":[157],"updates.":[158],"Sellers":[159],"must":[160],"move":[161],"beyond":[162],"one-size-fits-all":[163],"approaches,":[164],"aligning":[165],"management":[168],"(resale,":[169],"learning,":[170],"upgrades)":[171],"economics":[174],"optimize":[179],"profits":[180],"sustainability.":[182]},"counts_by_year":[],"updated_date":"2026-06-27T06:13:17.587685","created_date":"2025-10-10T00:00:00"}
