{"id":"https://openalex.org/W4400425947","doi":"https://doi.org/10.1186/s40561-024-00319-4","title":"Designing chatbots in language classrooms: an empirical investigation from user learning experience","display_name":"Designing chatbots in language classrooms: an empirical investigation from user learning experience","publication_year":2024,"publication_date":"2024-07-08","ids":{"openalex":"https://openalex.org/W4400425947","doi":"https://doi.org/10.1186/s40561-024-00319-4"},"language":"en","primary_location":{"id":"doi:10.1186/s40561-024-00319-4","is_oa":true,"landing_page_url":"https://doi.org/10.1186/s40561-024-00319-4","pdf_url":"https://slejournal.springeropen.com/counter/pdf/10.1186/s40561-024-00319-4","source":{"id":"https://openalex.org/S2494786546","display_name":"Smart Learning Environments","issn_l":"2196-7091","issn":["2196-7091"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Smart Learning Environments","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://slejournal.springeropen.com/counter/pdf/10.1186/s40561-024-00319-4","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5074087753","display_name":"Watcharapol Wiboolyasarin","orcid":"https://orcid.org/0000-0003-0920-0423"},"institutions":[{"id":"https://openalex.org/I25399158","display_name":"Mahidol University","ror":"https://ror.org/01znkr924","country_code":"TH","type":"education","lineage":["https://openalex.org/I25399158"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Watcharapol Wiboolyasarin","raw_affiliation_strings":["Research Institute for Languages and Cultures of Asia, Mahidol University, Nakhon Pathom, Thailand"],"raw_orcid":"https://orcid.org/0000-0003-0920-0423","affiliations":[{"raw_affiliation_string":"Research Institute for Languages and Cultures of Asia, Mahidol University, Nakhon Pathom, Thailand","institution_ids":["https://openalex.org/I25399158"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5030001167","display_name":"Kanokpan Wiboolyasarin","orcid":"https://orcid.org/0000-0002-6314-1279"},"institutions":[{"id":"https://openalex.org/I95579309","display_name":"Chandrakasem Rajabhat University","ror":"https://ror.org/02g6rcz57","country_code":"TH","type":"education","lineage":["https://openalex.org/I95579309"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Kanokpan Wiboolyasarin","raw_affiliation_strings":["Faculty of Management Science, Chandrakasem Rajabhat University, Bangkok, Thailand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Management Science, Chandrakasem Rajabhat University, Bangkok, Thailand","institution_ids":["https://openalex.org/I95579309"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013734294","display_name":"Phornrat Tiranant","orcid":"https://orcid.org/0000-0002-3354-7665"},"institutions":[{"id":"https://openalex.org/I889458895","display_name":"University of Hong Kong","ror":"https://ror.org/02zhqgq86","country_code":"HK","type":"education","lineage":["https://openalex.org/I889458895"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Phornrat Tiranant","raw_affiliation_strings":["Faculty of Arts, The University of Hong Kong, Pok Fu Lam, Hong Kong"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Arts, The University of Hong Kong, Pok Fu Lam, Hong Kong","institution_ids":["https://openalex.org/I889458895"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5044405321","display_name":"Poomipat Boonyakitanont","orcid":"https://orcid.org/0000-0002-0330-4056"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Poomipat Boonyakitanont","raw_affiliation_strings":["Looloo Technology Co., Ltd., Bangkok, Thailand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Looloo Technology Co., Ltd., Bangkok, Thailand","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5050583709","display_name":"Nattawut Jinowat","orcid":"https://orcid.org/0000-0002-9445-3232"},"institutions":[{"id":"https://openalex.org/I4210105946","display_name":"Suan Sunandha Rajabhat University","ror":"https://ror.org/01sj5ez28","country_code":"TH","type":"education","lineage":["https://openalex.org/I4210105946"]}],"countries":["TH"],"is_corresponding":true,"raw_author_name":"Nattawut Jinowat","raw_affiliation_strings":["Demonstration School, Suan Sunandha Rajabhat University, Bangkok, Thailand"],"raw_orcid":"https://orcid.org/0000-0002-9445-3232","affiliations":[{"raw_affiliation_string":"Demonstration School, Suan Sunandha Rajabhat University, Bangkok, Thailand","institution_ids":["https://openalex.org/I4210105946"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5050583709"],"corresponding_institution_ids":["https://openalex.org/I4210105946"],"apc_list":null,"apc_paid":null,"fwci":5.2791,"has_fulltext":false,"cited_by_count":19,"citation_normalized_percentile":{"value":0.96111133,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"11","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14246","display_name":"E-Learning and Knowledge Management","score":0.9718999862670898,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9442999958992004,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.8557900786399841},{"id":"https://openalex.org/keywords/coaching","display_name":"Coaching","score":0.5407429337501526},{"id":"https://openalex.org/keywords/thematic-analysis","display_name":"Thematic analysis","score":0.5133268237113953},{"id":"https://openalex.org/keywords/language-acquisition","display_name":"Language acquisition","score":0.499805212020874},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4455319046974182},{"id":"https://openalex.org/keywords/flexibility","display_name":"Flexibility (engineering)","score":0.4343544542789459},{"id":"https://openalex.org/keywords/pedagogy","display_name":"Pedagogy","score":0.38241666555404663},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3695681393146515},{"id":"https://openalex.org/keywords/mathematics-education","display_name":"Mathematics education","score":0.3281157612800598},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.3032490015029907},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1455877125263214},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.13635694980621338}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.8557900786399841},{"id":"https://openalex.org/C2779363792","wikidata":"https://www.wikidata.org/wiki/Q1104185","display_name":"Coaching","level":2,"score":0.5407429337501526},{"id":"https://openalex.org/C74196892","wikidata":"https://www.wikidata.org/wiki/Q7781188","display_name":"Thematic analysis","level":3,"score":0.5133268237113953},{"id":"https://openalex.org/C74672266","wikidata":"https://www.wikidata.org/wiki/Q815859","display_name":"Language acquisition","level":2,"score":0.499805212020874},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4455319046974182},{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.4343544542789459},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.38241666555404663},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3695681393146515},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.3281157612800598},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.3032490015029907},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1455877125263214},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.13635694980621338},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1186/s40561-024-00319-4","is_oa":true,"landing_page_url":"https://doi.org/10.1186/s40561-024-00319-4","pdf_url":"https://slejournal.springeropen.com/counter/pdf/10.1186/s40561-024-00319-4","source":{"id":"https://openalex.org/S2494786546","display_name":"Smart Learning Environments","issn_l":"2196-7091","issn":["2196-7091"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Smart Learning Environments","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:2184c0a3b78a458db1a2942ab2fb421f","is_oa":false,"landing_page_url":"https://doaj.org/article/2184c0a3b78a458db1a2942ab2fb421f","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Smart Learning Environments, Vol 11, Iss 1, Pp 1-25 (2024)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1186/s40561-024-00319-4","is_oa":true,"landing_page_url":"https://doi.org/10.1186/s40561-024-00319-4","pdf_url":"https://slejournal.springeropen.com/counter/pdf/10.1186/s40561-024-00319-4","source":{"id":"https://openalex.org/S2494786546","display_name":"Smart Learning Environments","issn_l":"2196-7091","issn":["2196-7091"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Smart Learning Environments","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.8799999952316284,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[{"id":"https://openalex.org/G1708326172","display_name":null,"funder_award_id":"FF-181/2567","funder_id":"https://openalex.org/F4320322401","funder_display_name":"Mahidol University"}],"funders":[{"id":"https://openalex.org/F4320322401","display_name":"Mahidol University","ror":"https://ror.org/01znkr924"}],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4400425947.pdf"},"referenced_works_count":67,"referenced_works":["https://openalex.org/W1979290264","https://openalex.org/W1995082746","https://openalex.org/W1998577531","https://openalex.org/W2056738644","https://openalex.org/W2156702515","https://openalex.org/W2595273079","https://openalex.org/W2772103329","https://openalex.org/W2795277066","https://openalex.org/W2893032043","https://openalex.org/W2896548965","https://openalex.org/W2904976895","https://openalex.org/W2914139258","https://openalex.org/W2914252218","https://openalex.org/W2946585125","https://openalex.org/W2946835345","https://openalex.org/W2997488774","https://openalex.org/W3009335665","https://openalex.org/W3016364508","https://openalex.org/W3016709813","https://openalex.org/W3016754141","https://openalex.org/W3029044752","https://openalex.org/W3034267466","https://openalex.org/W3080510869","https://openalex.org/W3093566773","https://openalex.org/W3119676664","https://openalex.org/W3132276786","https://openalex.org/W3133928831","https://openalex.org/W3153296213","https://openalex.org/W3169680066","https://openalex.org/W3176849078","https://openalex.org/W3184900232","https://openalex.org/W3193767085","https://openalex.org/W3202285719","https://openalex.org/W4206806123","https://openalex.org/W4211257389","https://openalex.org/W4213293189","https://openalex.org/W4224109175","https://openalex.org/W4234404016","https://openalex.org/W4281696081","https://openalex.org/W4283733139","https://openalex.org/W4284991798","https://openalex.org/W4293768205","https://openalex.org/W4295753326","https://openalex.org/W4308947461","https://openalex.org/W4312230384","https://openalex.org/W4315749638","https://openalex.org/W4317436759","https://openalex.org/W4319083636","https://openalex.org/W4319811298","https://openalex.org/W4321499901","https://openalex.org/W4362720887","https://openalex.org/W4366364476","https://openalex.org/W4377226186","https://openalex.org/W4379619507","https://openalex.org/W4379647813","https://openalex.org/W4380987270","https://openalex.org/W4384160615","https://openalex.org/W4387053877","https://openalex.org/W4388136902","https://openalex.org/W4388297024","https://openalex.org/W4388297365","https://openalex.org/W4388660887","https://openalex.org/W4390818382","https://openalex.org/W4391780419","https://openalex.org/W4395070754","https://openalex.org/W6743681256","https://openalex.org/W6848977628"],"related_works":["https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W4387007686","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W4293646425","https://openalex.org/W3150216605"],"abstract_inverted_index":{"Abstract":[0],"Amidst":[1],"the":[2,6,14,18,36,58,150,160,169,178],"technological":[3],"evolution":[4],"shaping":[5],"landscape":[7,162,180],"of":[8,20,38,48,122,152,163,171,181],"education,":[9],"this":[10],"research":[11],"critically":[12],"examines":[13],"imperative":[15],"factors":[16,88],"influencing":[17,89],"design":[19,40,60,100],"language-teaching":[21],"chatbots":[22,154,173],"in":[23,125],"Thai":[24,156],"language":[25,102,131,137,157,175],"classrooms.":[26],"Employing":[27],"a":[28,44,63],"comprehensive":[29],"two-pronged":[30],"methodology,":[31],"our":[32],"study":[33,56],"delves":[34],"into":[35],"intricacies":[37],"chatbot":[39,59,69,90],"by":[41],"engaging":[42],"with":[43,74],"diverse":[45],"participant":[46],"pool":[47],"pre-service":[49],"teachers,":[50,52,75],"in-service":[51],"and":[53,71,77,94,98,106,112,114,117,143],"educators.":[54],"The":[55],"included":[57],"opinion":[61],"survey,":[62],"validated":[64],"scale":[65],"assessing":[66],"attitudes":[67],"toward":[68],"design,":[70],"semi-structured":[72],"interviews":[73,123],"educators,":[76],"experts":[78],"to":[79],"offer":[80],"qualitative":[81],"insights.":[82],"Our":[83],"findings":[84,148,167],"reveal":[85],"five":[86,126],"key":[87],"design:":[91],"learner":[92],"autonomy":[93],"self-directed":[95],"learning,":[96,132],"content":[97,115],"interaction":[99],"for":[101,155,174],"skill":[103],"development,":[104],"implementation":[105],"usage":[107],"considerations,":[108],"alternative":[109],"learning":[110,134,138,141],"approaches":[111],"flexibility,":[113],"presentation":[116],"format.":[118],"Concurrently,":[119],"thematic":[120],"analysis":[121],"results":[124],"overarching":[127],"themes:":[128],"enhancing":[129],"interactive":[130],"motivational":[133],"experience,":[135],"inclusive":[136],"journey,":[139],"blended":[140],"companion,":[142],"communicative":[144],"proficiency":[145],"coaching.":[146],"These":[147,166],"inform":[149,168],"development":[151,170],"effective":[153,172],"classrooms":[158,176],"within":[159,177],"evolving":[161,179],"technology-driven":[164,182],"education.":[165,183]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":15},{"year":2024,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}