{"id":"https://openalex.org/W3036427989","doi":"https://doi.org/10.1186/s12911-020-01155-5","title":"Research on Teleconsultation service quality based on multi-granularity linguistic information: the perspective of regional doctors","display_name":"Research on Teleconsultation service quality based on multi-granularity linguistic information: the perspective of regional doctors","publication_year":2020,"publication_date":"2020-06-18","ids":{"openalex":"https://openalex.org/W3036427989","doi":"https://doi.org/10.1186/s12911-020-01155-5","mag":"3036427989","pmid":"https://pubmed.ncbi.nlm.nih.gov/32552734"},"language":"en","primary_location":{"id":"doi:10.1186/s12911-020-01155-5","is_oa":true,"landing_page_url":"https://doi.org/10.1186/s12911-020-01155-5","pdf_url":"https://bmcmedinformdecismak.biomedcentral.com/track/pdf/10.1186/s12911-020-01155-5","source":{"id":"https://openalex.org/S107516304","display_name":"BMC Medical Informatics and Decision Making","issn_l":"1472-6947","issn":["1472-6947"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320256","host_organization_name":"BioMed Central","host_organization_lineage":["https://openalex.org/P4310320256","https://openalex.org/P4310319965"],"host_organization_lineage_names":["BioMed Central","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"BMC Medical Informatics and Decision Making","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj","pubmed"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://bmcmedinformdecismak.biomedcentral.com/track/pdf/10.1186/s12911-020-01155-5","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5071158591","display_name":"Wei Lu","orcid":"https://orcid.org/0000-0002-7191-3662"},"institutions":[{"id":"https://openalex.org/I38877650","display_name":"Zhengzhou University","ror":"https://ror.org/04ypx8c21","country_code":"CN","type":"education","lineage":["https://openalex.org/I38877650"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Wei Lu","raw_affiliation_strings":["School of Management Engineering, Zhengzhou University, No.100 Science Avenue, Zhengzhou, 450001, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management Engineering, Zhengzhou University, No.100 Science Avenue, Zhengzhou, 450001, China","institution_ids":["https://openalex.org/I38877650"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059494147","display_name":"Xinpu Wang","orcid":"https://orcid.org/0000-0003-3725-4242"},"institutions":[{"id":"https://openalex.org/I38877650","display_name":"Zhengzhou University","ror":"https://ror.org/04ypx8c21","country_code":"CN","type":"education","lineage":["https://openalex.org/I38877650"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xin-pu Wang","raw_affiliation_strings":["School of Management Engineering, Zhengzhou University, No.100 Science Avenue, Zhengzhou, 450001, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management Engineering, Zhengzhou University, No.100 Science Avenue, Zhengzhou, 450001, China","institution_ids":["https://openalex.org/I38877650"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5032952041","display_name":"Jie Zhao","orcid":"https://orcid.org/0000-0003-1168-8384"},"institutions":[{"id":"https://openalex.org/I38877650","display_name":"Zhengzhou University","ror":"https://ror.org/04ypx8c21","country_code":"CN","type":"education","lineage":["https://openalex.org/I38877650"]},{"id":"https://openalex.org/I4210156804","display_name":"First Affiliated Hospital of Zhengzhou University","ror":"https://ror.org/056swr059","country_code":"CN","type":"healthcare","lineage":["https://openalex.org/I4210156804"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jie Zhao","raw_affiliation_strings":["National Engineering Laboratory for Internet Medical Systems and Applications, Zhengzhou, 450052, China","The First Affiliated Hospital of Zhengzhou University, Zhengzhou, 450052, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National Engineering Laboratory for Internet Medical Systems and Applications, Zhengzhou, 450052, China","institution_ids":["https://openalex.org/I38877650"]},{"raw_affiliation_string":"The First Affiliated Hospital of Zhengzhou University, Zhengzhou, 450052, China","institution_ids":["https://openalex.org/I4210156804"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5112365733","display_name":"Yunkai Zhai","orcid":null},"institutions":[{"id":"https://openalex.org/I157771985","display_name":"China National Nuclear Corporation","ror":"https://ror.org/01d5ymp84","country_code":"CN","type":"government","lineage":["https://openalex.org/I157771985"]},{"id":"https://openalex.org/I38877650","display_name":"Zhengzhou University","ror":"https://ror.org/04ypx8c21","country_code":"CN","type":"education","lineage":["https://openalex.org/I38877650"]},{"id":"https://openalex.org/I4210091712","display_name":"Zhengzhou University of Science and Technology","ror":"https://ror.org/00b3j7936","country_code":"CN","type":"education","lineage":["https://openalex.org/I4210091712"]},{"id":"https://openalex.org/I4210156804","display_name":"First Affiliated Hospital of Zhengzhou University","ror":"https://ror.org/056swr059","country_code":"CN","type":"healthcare","lineage":["https://openalex.org/I4210156804"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Yun-kai Zhai","raw_affiliation_strings":["National Engineering Laboratory for Internet Medical Systems and Applications, Zhengzhou, 450052, China. zzuycyl@163.com","School of Management Engineering, Zhengzhou University, No.100 Science Avenue, Zhengzhou, 450001, China. zzuycyl@163.com","The First Affiliated Hospital of Zhengzhou University, Zhengzhou, 450052, China. zzuycyl@163.com","The First Affiliated Hospital of Zhengzhou University, Zhengzhou, 450052, China"],"raw_orcid":"https://orcid.org/0000-0002-7191-3662","affiliations":[{"raw_affiliation_string":"National Engineering Laboratory for Internet Medical Systems and Applications, Zhengzhou, 450052, China. zzuycyl@163.com","institution_ids":["https://openalex.org/I157771985"]},{"raw_affiliation_string":"School of Management Engineering, Zhengzhou University, No.100 Science Avenue, Zhengzhou, 450001, China. zzuycyl@163.com","institution_ids":["https://openalex.org/I38877650","https://openalex.org/I4210091712"]},{"raw_affiliation_string":"The First Affiliated Hospital of Zhengzhou University, Zhengzhou, 450052, China. zzuycyl@163.com","institution_ids":["https://openalex.org/I4210156804"]},{"raw_affiliation_string":"The First Affiliated Hospital of Zhengzhou University, Zhengzhou, 450052, China","institution_ids":["https://openalex.org/I4210156804"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5112365733"],"corresponding_institution_ids":["https://openalex.org/I157771985","https://openalex.org/I38877650","https://openalex.org/I4210091712","https://openalex.org/I4210156804"],"apc_list":{"value":2690,"currency":"USD","value_usd":2690},"apc_paid":{"value":2690,"currency":"USD","value_usd":2690},"fwci":1.8842,"has_fulltext":true,"cited_by_count":17,"citation_normalized_percentile":{"value":0.86727609,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":98},"biblio":{"volume":"20","issue":"1","first_page":"113","last_page":"113"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.1177000030875206,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.1177000030875206,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14413","display_name":"Advanced Technologies in Various Fields","score":0.05770000070333481,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13731","display_name":"Advanced Computing and Algorithms","score":0.02800000086426735,"subfield":{"id":"https://openalex.org/subfields/3322","display_name":"Urban Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.6266816854476929},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5895615220069885},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5846938490867615},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.5192320942878723},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.463998019695282},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.13426849246025085},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.1292961835861206}],"concepts":[{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6266816854476929},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5895615220069885},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5846938490867615},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.5192320942878723},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.463998019695282},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.13426849246025085},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1292961835861206},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[{"descriptor_ui":"D002681","descriptor_name":"China","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D002681","descriptor_name":"China","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D002681","descriptor_name":"China","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008037","descriptor_name":"Linguistics","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008037","descriptor_name":"Linguistics","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008037","descriptor_name":"Linguistics","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D010820","descriptor_name":"Physicians","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D010820","descriptor_name":"Physicians","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D010820","descriptor_name":"Physicians","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D017216","descriptor_name":"Telemedicine","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D017216","descriptor_name":"Telemedicine","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D017216","descriptor_name":"Telemedicine","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D019114","descriptor_name":"Remote Consultation","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D019114","descriptor_name":"Remote Consultation","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D019114","descriptor_name":"Remote Consultation","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true}],"locations_count":4,"locations":[{"id":"doi:10.1186/s12911-020-01155-5","is_oa":true,"landing_page_url":"https://doi.org/10.1186/s12911-020-01155-5","pdf_url":"https://bmcmedinformdecismak.biomedcentral.com/track/pdf/10.1186/s12911-020-01155-5","source":{"id":"https://openalex.org/S107516304","display_name":"BMC Medical Informatics and Decision Making","issn_l":"1472-6947","issn":["1472-6947"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320256","host_organization_name":"BioMed Central","host_organization_lineage":["https://openalex.org/P4310320256","https://openalex.org/P4310319965"],"host_organization_lineage_names":["BioMed Central","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"BMC Medical Informatics and Decision Making","raw_type":"journal-article"},{"id":"pmid:32552734","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/32552734","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"BMC medical informatics and decision making","raw_type":null},{"id":"pmh:oai:doaj.org/article:b89378e78abb4aaaa0cf957be1b6ab62","is_oa":true,"landing_page_url":"https://doaj.org/article/b89378e78abb4aaaa0cf957be1b6ab62","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"BMC Medical Informatics and Decision Making, Vol 20, Iss 1, Pp 1-12 (2020)","raw_type":"article"},{"id":"pmh:oai:pubmedcentral.nih.gov:7301990","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/7301990","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"BMC Med Inform Decis Mak","raw_type":"Text"}],"best_oa_location":{"id":"doi:10.1186/s12911-020-01155-5","is_oa":true,"landing_page_url":"https://doi.org/10.1186/s12911-020-01155-5","pdf_url":"https://bmcmedinformdecismak.biomedcentral.com/track/pdf/10.1186/s12911-020-01155-5","source":{"id":"https://openalex.org/S107516304","display_name":"BMC Medical Informatics and Decision Making","issn_l":"1472-6947","issn":["1472-6947"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320256","host_organization_name":"BioMed Central","host_organization_lineage":["https://openalex.org/P4310320256","https://openalex.org/P4310319965"],"host_organization_lineage_names":["BioMed Central","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"BMC Medical Informatics and Decision Making","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.4300000071525574,"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16"}],"awards":[{"id":"https://openalex.org/G3288299131","display_name":null,"funder_award_id":"2017YFC0909900","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G3642191611","display_name":null,"funder_award_id":"20IRTSTHN028","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"},{"id":"https://openalex.org/G8514107279","display_name":null,"funder_award_id":"2017YFC0909900","funder_id":"https://openalex.org/F4320335777","funder_display_name":"National Key Research and Development Program of China"},{"id":"https://openalex.org/G954689390","display_name":"\u5927\u6570\u636e\u73af\u5883\u4e0b\u8fdc\u7a0b\u533b\u7597\u8d28\u91cf\u5f71\u54cd\u56e0\u7d20\u53ca\u8bc4\u4ef7\u6a21\u578b\u7814\u7a76","funder_award_id":"71673254","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"},{"id":"https://openalex.org/F4320335777","display_name":"National Key Research and Development Program of China","ror":null}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3036427989.pdf","grobid_xml":"https://content.openalex.org/works/W3036427989.grobid-xml"},"referenced_works_count":43,"referenced_works":["https://openalex.org/W60908041","https://openalex.org/W1824543798","https://openalex.org/W1959459709","https://openalex.org/W1977990279","https://openalex.org/W1979458586","https://openalex.org/W1989815619","https://openalex.org/W1994118423","https://openalex.org/W2010019426","https://openalex.org/W2010764888","https://openalex.org/W2016380500","https://openalex.org/W2017520987","https://openalex.org/W2022443965","https://openalex.org/W2027625938","https://openalex.org/W2052367100","https://openalex.org/W2061556396","https://openalex.org/W2063593978","https://openalex.org/W2075108881","https://openalex.org/W2082530952","https://openalex.org/W2092255211","https://openalex.org/W2141819865","https://openalex.org/W2146497698","https://openalex.org/W2157923193","https://openalex.org/W2280113096","https://openalex.org/W2295250816","https://openalex.org/W2465654268","https://openalex.org/W2508506998","https://openalex.org/W2510409244","https://openalex.org/W2520652856","https://openalex.org/W2589627943","https://openalex.org/W2618208931","https://openalex.org/W2620769326","https://openalex.org/W2779945232","https://openalex.org/W2795446611","https://openalex.org/W2817935981","https://openalex.org/W2824934933","https://openalex.org/W2899234827","https://openalex.org/W2921055561","https://openalex.org/W2954613959","https://openalex.org/W2955474033","https://openalex.org/W2970477638","https://openalex.org/W2977788019","https://openalex.org/W2992646797","https://openalex.org/W3142372401"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052"],"abstract_inverted_index":{"BACKGROUND:":[0],"Due":[1],"to":[2,18,27,32,101,107,139],"the":[3,10,34,39,83,91,103,108,112,123,141,145,155,171,175,184,196,216],"increasing":[4],"complexity":[5],"in":[6,12,38,148,192],"socioeconomic":[7],"environments":[8],"and":[9,36,66,93,116,166,205],"ambiguity":[11],"human":[13],"cognition,":[14],"decision":[15,96],"makers":[16],"prefer":[17],"give":[19],"linguistic":[20,113,119],"cognitive":[21],"information":[22,115],"with":[23],"different":[24],"granularities":[25],"according":[26,106],"their":[28],"own":[29],"preferences.":[30],"Consequently,":[31],"consider":[33],"uncertainty":[35,92],"preferences":[37,94],"evaluation":[40,65,80,114],"process,":[41],"a":[42,59,77,117,211],"method":[43],"based":[44],"on":[45],"Multi-Granularity":[46],"Linguistic":[47],"Information":[48],"(MGLI)":[49],"for":[50,63,143,182,214],"evaluating":[51],"teleconsultation":[52,69,178,187,219],"service":[53,70,78,146,188],"quality":[54,79,147,176,185,217],"is":[55],"proposed,":[56],"which":[57,209],"provides":[58,210],"new":[60,212],"research":[61,125],"direction":[62,142,213],"scientific":[64],"improvement":[67],"of":[68,85,95,133,157,161,168,177,186,194,198,218],"quality.":[71],"METHODS:":[72],"Firstly,":[73],"this":[74],"paper":[75],"explored":[76],"system":[81,105],"from":[82],"perspective":[84],"regional":[86,202],"doctors.":[87],"And":[88],"then":[89],"considering":[90],"makers,":[97],"MGLI":[98],"was":[99,126],"used":[100],"optimize":[102],"index":[104],"similarity":[109],"degree":[110],"between":[111],"given":[118],"term":[120],"set.":[121],"Finally,":[122],"empirical":[124],"conducted":[127],"using":[128],"Henan":[129],"Province":[130],"Telemedicine":[131],"Center":[132],"China":[134],"(HTCC)":[135],"as":[136],"an":[137],"example":[138],"identify":[140],"improving":[144,183,201,215],"teleconsultation.":[149],"RESULTS:":[150],"This":[151],"study":[152],"found":[153],"that":[154],"number":[156],"consulting":[158,199],"rooms,":[159,200],"attitude":[160,167],"operators,":[162],"consultation":[163],"duration,":[164],"charges,":[165],"experts":[169],"are":[170,189],"key":[172],"factors":[173],"affecting":[174],"service.":[179,220],"CONCLUSIONS:":[180],"Suggestions":[181],"put":[190],"forward":[191],"terms":[193],"optimizing":[195],"allocation":[197],"doctors'":[203],"experience":[204],"standardizing":[206],"charging":[207],"standards,":[208]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":4}],"updated_date":"2026-07-23T08:03:31.855105","created_date":"2025-10-10T00:00:00"}
