{"id":"https://openalex.org/W2998398687","doi":"https://doi.org/10.1186/s12859-019-3322-3","title":"The H3ABioNet helpdesk: an online bioinformatics resource, enhancing Africa\u2019s capacity for genomics research","display_name":"The H3ABioNet helpdesk: an online bioinformatics resource, enhancing Africa\u2019s capacity for genomics research","publication_year":2019,"publication_date":"2019-12-01","ids":{"openalex":"https://openalex.org/W2998398687","doi":"https://doi.org/10.1186/s12859-019-3322-3","mag":"2998398687","pmid":"https://pubmed.ncbi.nlm.nih.gov/31888443"},"language":"en","primary_location":{"id":"doi:10.1186/s12859-019-3322-3","is_oa":true,"landing_page_url":"https://doi.org/10.1186/s12859-019-3322-3","pdf_url":"https://bmcbioinformatics.biomedcentral.com/track/pdf/10.1186/s12859-019-3322-3","source":{"id":"https://openalex.org/S19032547","display_name":"BMC Bioinformatics","issn_l":"1471-2105","issn":["1471-2105"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320256","host_organization_name":"BioMed Central","host_organization_lineage":["https://openalex.org/P4310320256","https://openalex.org/P4310319965"],"host_organization_lineage_names":["BioMed Central","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"BMC Bioinformatics","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj","pubmed"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://bmcbioinformatics.biomedcentral.com/track/pdf/10.1186/s12859-019-3322-3","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5047153295","display_name":"Judit Kumuthini","orcid":"https://orcid.org/0000-0002-8008-1917"},"institutions":[{"id":"https://openalex.org/I4210125490","display_name":"African Organisation for Research and Training in Cancer","ror":"https://ror.org/031wqg810","country_code":"ZA","type":"nonprofit","lineage":["https://openalex.org/I4210125490"]}],"countries":["ZA"],"is_corresponding":true,"raw_author_name":"Judit Kumuthini","raw_affiliation_strings":["Centre for Proteomic and Genomic Research, Cape Town, Western Cape, South Africa. jkumuthini@gmail.com","Centre for Proteomic and Genomic Research, Cape Town, Western Cape, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Centre for Proteomic and Genomic Research, Cape Town, Western Cape, South Africa. jkumuthini@gmail.com","institution_ids":["https://openalex.org/I4210125490"]},{"raw_affiliation_string":"Centre for Proteomic and Genomic Research, Cape Town, Western Cape, South Africa","institution_ids":["https://openalex.org/I4210125490"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016090609","display_name":"Lyndon Zass","orcid":"https://orcid.org/0000-0001-8862-1706"},"institutions":[{"id":"https://openalex.org/I4210125490","display_name":"African Organisation for Research and Training in Cancer","ror":"https://ror.org/031wqg810","country_code":"ZA","type":"nonprofit","lineage":["https://openalex.org/I4210125490"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Lyndon Zass","raw_affiliation_strings":["Centre for Proteomic and Genomic Research, Cape Town, Western Cape, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Centre for Proteomic and Genomic Research, Cape Town, Western Cape, South Africa","institution_ids":["https://openalex.org/I4210125490"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5017042855","display_name":"Sumir Panji","orcid":"https://orcid.org/0000-0003-0447-0598"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Sumir Panji","raw_affiliation_strings":["Computational Biology Division, IDM, Faculty of Health Sciences, University of Cape Town, Cape Town, Western Cape, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computational Biology Division, IDM, Faculty of Health Sciences, University of Cape Town, Cape Town, Western Cape, South Africa","institution_ids":["https://openalex.org/I157614274"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5055139313","display_name":"Samson Pandam Salifu","orcid":"https://orcid.org/0000-0003-2092-6452"},"institutions":[{"id":"https://openalex.org/I28046988","display_name":"Kwame Nkrumah University of Science and Technology","ror":"https://ror.org/00cb23x68","country_code":"GH","type":"education","lineage":["https://openalex.org/I28046988"]},{"id":"https://openalex.org/I4210126910","display_name":"Kumasi Centre for Collaborative Research in Tropical Medicine","ror":"https://ror.org/032d9sg77","country_code":"GH","type":"facility","lineage":["https://openalex.org/I4210126910"]}],"countries":["GH"],"is_corresponding":false,"raw_author_name":"Samson P. Salifu","raw_affiliation_strings":["Kumasi Centre for Collaborative Research in Tropical Medicine, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kumasi Centre for Collaborative Research in Tropical Medicine, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana","institution_ids":["https://openalex.org/I4210126910","https://openalex.org/I28046988"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028513048","display_name":"Jonathan Kayondo","orcid":"https://orcid.org/0000-0003-0877-6877"},"institutions":[{"id":"https://openalex.org/I91369620","display_name":"Uganda Virus Research Institute","ror":"https://ror.org/04509n826","country_code":"UG","type":"facility","lineage":["https://openalex.org/I91369620"]}],"countries":["UG"],"is_corresponding":false,"raw_author_name":"Jonathan K. Kayondo","raw_affiliation_strings":["Uganda Virus Research Institute, Entebbe, Uganda"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Uganda Virus Research Institute, Entebbe, Uganda","institution_ids":["https://openalex.org/I91369620"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058114662","display_name":"Victoria Nembaware","orcid":"https://orcid.org/0000-0001-7966-4042"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Victoria Nembaware","raw_affiliation_strings":["Computational Biology Division, IDM, Faculty of Health Sciences, University of Cape Town, Cape Town, Western Cape, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computational Biology Division, IDM, Faculty of Health Sciences, University of Cape Town, Cape Town, Western Cape, South Africa","institution_ids":["https://openalex.org/I157614274"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081386063","display_name":"Mamana Mbiyavanga","orcid":"https://orcid.org/0000-0003-3431-895X"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Mamana Mbiyavanga","raw_affiliation_strings":["Computational Biology Division, IDM, Faculty of Health Sciences, University of Cape Town, Cape Town, Western Cape, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computational Biology Division, IDM, Faculty of Health Sciences, University of Cape Town, Cape Town, Western Cape, South Africa","institution_ids":["https://openalex.org/I157614274"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007538939","display_name":"Ajayi Olabode","orcid":null},"institutions":[{"id":"https://openalex.org/I4210125490","display_name":"African Organisation for Research and Training in Cancer","ror":"https://ror.org/031wqg810","country_code":"ZA","type":"nonprofit","lineage":["https://openalex.org/I4210125490"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Ajayi Olabode","raw_affiliation_strings":["Centre for Proteomic and Genomic Research, Cape Town, Western Cape, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Centre for Proteomic and Genomic Research, Cape Town, Western Cape, South Africa","institution_ids":["https://openalex.org/I4210125490"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057750170","display_name":"Ali Kishk","orcid":"https://orcid.org/0000-0003-3710-5909"},"institutions":[{"id":"https://openalex.org/I57629906","display_name":"Nile University","ror":"https://ror.org/03cg7cp61","country_code":"EG","type":"education","lineage":["https://openalex.org/I57629906"]}],"countries":["EG"],"is_corresponding":false,"raw_author_name":"Ali Kishk","raw_affiliation_strings":["Center for Informatics Science, Nile University, 6th October City, Egypt"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Center for Informatics Science, Nile University, 6th October City, Egypt","institution_ids":["https://openalex.org/I57629906"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061793573","display_name":"Gordon Wells","orcid":"https://orcid.org/0000-0002-7748-2269"},"institutions":[{"id":"https://openalex.org/I4210125490","display_name":"African Organisation for Research and Training in Cancer","ror":"https://ror.org/031wqg810","country_code":"ZA","type":"nonprofit","lineage":["https://openalex.org/I4210125490"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Gordon Wells","raw_affiliation_strings":["Centre for Proteomic and Genomic Research, Cape Town, Western Cape, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Centre for Proteomic and Genomic Research, Cape Town, Western Cape, South Africa","institution_ids":["https://openalex.org/I4210125490"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5080377820","display_name":"Nicola Mulder","orcid":"https://orcid.org/0000-0003-4905-0941"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Nicola J. Mulder","raw_affiliation_strings":["Computational Biology Division, IDM, Faculty of Health Sciences, University of Cape Town, Cape Town, Western Cape, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computational Biology Division, IDM, Faculty of Health Sciences, University of Cape Town, Cape Town, Western Cape, South Africa","institution_ids":["https://openalex.org/I157614274"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5047153295"],"corresponding_institution_ids":["https://openalex.org/I4210125490"],"apc_list":{"value":1690,"currency":"GBP","value_usd":2072},"apc_paid":{"value":1690,"currency":"GBP","value_usd":2072},"fwci":0.5798,"has_fulltext":true,"cited_by_count":12,"citation_normalized_percentile":{"value":0.66972195,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"20","issue":"1","first_page":"741","last_page":"741"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13937","display_name":"Genetics, Bioinformatics, and Biomedical Research","score":0.9503999948501587,"subfield":{"id":"https://openalex.org/subfields/1312","display_name":"Molecular Biology"},"field":{"id":"https://openalex.org/fields/13","display_name":"Biochemistry, Genetics and Molecular Biology"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}},"topics":[{"id":"https://openalex.org/T13937","display_name":"Genetics, Bioinformatics, and Biomedical Research","score":0.9503999948501587,"subfield":{"id":"https://openalex.org/subfields/1312","display_name":"Molecular Biology"},"field":{"id":"https://openalex.org/fields/13","display_name":"Biochemistry, Genetics and Molecular Biology"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}},{"id":"https://openalex.org/T11986","display_name":"Scientific Computing and Data Management","score":0.012400000356137753,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11937","display_name":"Research Data Management Practices","score":0.0052999998442828655,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7535617351531982},{"id":"https://openalex.org/keywords/resource","display_name":"Resource (disambiguation)","score":0.5975385904312134},{"id":"https://openalex.org/keywords/ticket","display_name":"Ticket","score":0.43487539887428284},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3597273826599121},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3420981168746948},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.07495936751365662}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7535617351531982},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.5975385904312134},{"id":"https://openalex.org/C2776540713","wikidata":"https://www.wikidata.org/wiki/Q7800647","display_name":"Ticket","level":2,"score":0.43487539887428284},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3597273826599121},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3420981168746948},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.07495936751365662}],"mesh":[{"descriptor_ui":"D000349","descriptor_name":"Africa","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000349","descriptor_name":"Africa","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000349","descriptor_name":"Africa","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000349","descriptor_name":"Africa","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D012106","descriptor_name":"Research","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D012106","descriptor_name":"Research","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D012106","descriptor_name":"Research","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D012106","descriptor_name":"Research","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D019295","descriptor_name":"Computational Biology","qualifier_ui":"Q000379","qualifier_name":"methods","is_major_topic":false},{"descriptor_ui":"D019295","descriptor_name":"Computational Biology","qualifier_ui":"Q000379","qualifier_name":"methods","is_major_topic":false},{"descriptor_ui":"D019295","descriptor_name":"Computational Biology","qualifier_ui":"Q000379","qualifier_name":"methods","is_major_topic":false},{"descriptor_ui":"D019295","descriptor_name":"Computational Biology","qualifier_ui":"Q000379","qualifier_name":"methods","is_major_topic":false},{"descriptor_ui":"D023281","descriptor_name":"Genomics","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D023281","descriptor_name":"Genomics","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D023281","descriptor_name":"Genomics","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D023281","descriptor_name":"Genomics","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false}],"locations_count":5,"locations":[{"id":"doi:10.1186/s12859-019-3322-3","is_oa":true,"landing_page_url":"https://doi.org/10.1186/s12859-019-3322-3","pdf_url":"https://bmcbioinformatics.biomedcentral.com/track/pdf/10.1186/s12859-019-3322-3","source":{"id":"https://openalex.org/S19032547","display_name":"BMC Bioinformatics","issn_l":"1471-2105","issn":["1471-2105"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320256","host_organization_name":"BioMed Central","host_organization_lineage":["https://openalex.org/P4310320256","https://openalex.org/P4310319965"],"host_organization_lineage_names":["BioMed Central","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"BMC Bioinformatics","raw_type":"journal-article"},{"id":"pmid:31888443","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/31888443","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"BMC bioinformatics","raw_type":null},{"id":"pmh:oai:doaj.org/article:e524d43e751d459583ce76fb6c746dfb","is_oa":false,"landing_page_url":"https://doaj.org/article/e524d43e751d459583ce76fb6c746dfb","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"BMC Bioinformatics, Vol 20, Iss 1, Pp 1-7 (2019)","raw_type":"article"},{"id":"pmh:oai:localhost:11427/30718","is_oa":false,"landing_page_url":"http://hdl.handle.net/11427/30718","pdf_url":null,"source":{"id":"https://openalex.org/S4306402129","display_name":"Open University of Cape Town (University of Cape Town)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I157614274","host_organization_name":"University of Cape Town","host_organization_lineage":["https://openalex.org/I157614274"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Journal Article"},{"id":"pmh:oai:pubmedcentral.nih.gov:6937968","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/6937968","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"BMC Bioinformatics","raw_type":"Text"}],"best_oa_location":{"id":"doi:10.1186/s12859-019-3322-3","is_oa":true,"landing_page_url":"https://doi.org/10.1186/s12859-019-3322-3","pdf_url":"https://bmcbioinformatics.biomedcentral.com/track/pdf/10.1186/s12859-019-3322-3","source":{"id":"https://openalex.org/S19032547","display_name":"BMC Bioinformatics","issn_l":"1471-2105","issn":["1471-2105"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320256","host_organization_name":"BioMed Central","host_organization_lineage":["https://openalex.org/P4310320256","https://openalex.org/P4310319965"],"host_organization_lineage_names":["BioMed Central","Springer Nature"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"BMC Bioinformatics","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.47999998927116394}],"awards":[{"id":"https://openalex.org/G2803574095","display_name":null,"funder_award_id":"U41HG006941, U24HG006941","funder_id":"https://openalex.org/F4320332161","funder_display_name":"National Institutes of Health"},{"id":"https://openalex.org/G3070741175","display_name":null,"funder_award_id":"U41 HG006941","funder_id":"https://openalex.org/F4320337348","funder_display_name":"National Human Genome Research Institute"},{"id":"https://openalex.org/G4219278813","display_name":null,"funder_award_id":"U24HG006941","funder_id":"https://openalex.org/F4320332161","funder_display_name":"National Institutes of Health"},{"id":"https://openalex.org/G4935981367","display_name":null,"funder_award_id":"U41HG006941","funder_id":"https://openalex.org/F4320332161","funder_display_name":"National Institutes of Health"},{"id":"https://openalex.org/G887021552","display_name":null,"funder_award_id":"U24 HG006941","funder_id":"https://openalex.org/F4320337348","funder_display_name":"National Human Genome Research Institute"}],"funders":[{"id":"https://openalex.org/F4320324164","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79"},{"id":"https://openalex.org/F4320332161","display_name":"National Institutes of Health","ror":"https://ror.org/01cwqze88"},{"id":"https://openalex.org/F4320337348","display_name":"National Human Genome Research Institute","ror":"https://ror.org/00baak391"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2998398687.pdf","grobid_xml":"https://content.openalex.org/works/W2998398687.grobid-xml"},"referenced_works_count":17,"referenced_works":["https://openalex.org/W1994248072","https://openalex.org/W2002732332","https://openalex.org/W2025875245","https://openalex.org/W2047264379","https://openalex.org/W2049323146","https://openalex.org/W2060495636","https://openalex.org/W2143247312","https://openalex.org/W2163820398","https://openalex.org/W2165889944","https://openalex.org/W2176725351","https://openalex.org/W2180990229","https://openalex.org/W2188414616","https://openalex.org/W2229212657","https://openalex.org/W2400188616","https://openalex.org/W2595620420","https://openalex.org/W2762107751","https://openalex.org/W4252232449"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W132856376","https://openalex.org/W4288388931","https://openalex.org/W2892636954","https://openalex.org/W4206805925","https://openalex.org/W4375841483","https://openalex.org/W2022874741","https://openalex.org/W2364431604","https://openalex.org/W2018860124","https://openalex.org/W3112526189"],"abstract_inverted_index":{"BACKGROUND:":[0],"Currently,":[1],"formal":[2],"mechanisms":[3],"for":[4,126],"bioinformatics":[5,25],"support":[6,26],"are":[7,87],"limited.":[8],"The":[9,34,61,115],"H3Africa":[10],"Bioinformatics":[11,133],"Network":[12],"has":[13],"implemented":[14],"a":[15],"public":[16],"and":[17,49,71,82,113,119,135],"freely":[18],"available":[19],"Helpdesk":[20],"(HD),":[21],"which":[22,93],"provides":[23],"generic":[24],"to":[27],"researchers":[28],"through":[29,58],"an":[30],"online":[31],"ticketing":[32,80],"platform.":[33],"following":[35],"article":[36],"reports":[37],"on":[38],"the":[39,55,83,90,96,104,107,132],"H3ABioNet":[40],"HD":[41],"(H3A-HD)'s":[42],"development,":[43],"outlining":[44],"its":[45],"design,":[46,117],"management,":[47],"usage":[48,67],"evaluation":[50,120],"framework,":[51],"as":[52,54],"well":[53],"lessons":[56],"learned":[57],"implementation.":[59],"RESULTS:":[60],"H3A-HD":[62,105,116],"evaluated":[63],"using":[64],"automatically":[65],"generated":[66],"logs,":[68],"user":[69],"feedback":[70],"qualitative":[72],"ticket":[73],"evaluation.":[74],"Evaluation":[75],"revealed":[76],"that":[77],"communication":[78],"methods,":[79],"strategies":[81],"technical":[84],"platforms":[85],"used":[86],"some":[88],"of":[89,98],"primary":[91],"factors":[92],"may":[94],"influence":[95],"effectivity":[97],"HD.":[99],"CONCLUSION:":[100],"To":[101],"continuously":[102],"improve":[103],"services,":[106],"resource":[108],"should":[109],"be":[110,123],"regularly":[111],"monitored":[112],"evaluated.":[114],"implementation":[118],"framework":[121],"could":[122],"easily":[124],"adapted":[125],"use":[127],"by":[128],"interested":[129],"stakeholders":[130],"within":[131],"community":[134],"beyond.":[136]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":2}],"updated_date":"2026-07-02T09:51:11.867554","created_date":"2025-10-10T00:00:00"}
