{"id":"https://openalex.org/W4403431383","doi":"https://doi.org/10.1177/20539517241290220","title":"From human-centered to social-centered artificial intelligence: Assessing ChatGPT's impact through disruptive events","display_name":"From human-centered to social-centered artificial intelligence: Assessing ChatGPT's impact through disruptive events","publication_year":2024,"publication_date":"2024-10-15","ids":{"openalex":"https://openalex.org/W4403431383","doi":"https://doi.org/10.1177/20539517241290220"},"language":"en","primary_location":{"id":"doi:10.1177/20539517241290220","is_oa":true,"landing_page_url":"https://doi.org/10.1177/20539517241290220","pdf_url":null,"source":{"id":"https://openalex.org/S2736409588","display_name":"Big Data & Society","issn_l":"2053-9517","issn":["2053-9517"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Big Data &amp; Society","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1177/20539517241290220","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5051093305","display_name":"Skyler Wang","orcid":"https://orcid.org/0000-0002-0639-945X"},"institutions":[{"id":"https://openalex.org/I5023651","display_name":"McGill University","ror":"https://ror.org/01pxwe438","country_code":"CA","type":"education","lineage":["https://openalex.org/I5023651"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Skyler Wang","raw_affiliation_strings":["Department of Sociology, McGill University, Montreal, Quebec, Canada"],"raw_orcid":"https://orcid.org/0000-0002-0639-945X","affiliations":[{"raw_affiliation_string":"Department of Sociology, McGill University, Montreal, Quebec, Canada","institution_ids":["https://openalex.org/I5023651"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5029637554","display_name":"Ned Cooper","orcid":"https://orcid.org/0000-0003-1834-279X"},"institutions":[{"id":"https://openalex.org/I118347636","display_name":"Australian National University","ror":"https://ror.org/019wvm592","country_code":"AU","type":"education","lineage":["https://openalex.org/I118347636"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Ned Cooper","raw_affiliation_strings":["School of Cybernetics, Australian National University, Canberra, ACT, Australia"],"raw_orcid":"https://orcid.org/0000-0003-1834-279X","affiliations":[{"raw_affiliation_string":"School of Cybernetics, Australian National University, Canberra, ACT, Australia","institution_ids":["https://openalex.org/I118347636"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5048609466","display_name":"Margaret Eby","orcid":"https://orcid.org/0000-0003-1004-5934"},"institutions":[{"id":"https://openalex.org/I95457486","display_name":"University of California, Berkeley","ror":"https://ror.org/01an7q238","country_code":"US","type":"education","lineage":["https://openalex.org/I95457486"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Margaret Eby","raw_affiliation_strings":["Department of Sociology, University of California, Berkeley, CA, USA"],"raw_orcid":"https://orcid.org/0000-0003-1004-5934","affiliations":[{"raw_affiliation_string":"Department of Sociology, University of California, Berkeley, CA, USA","institution_ids":["https://openalex.org/I95457486"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5029637554"],"corresponding_institution_ids":["https://openalex.org/I118347636"],"apc_list":{"value":800,"currency":"USD","value_usd":800},"apc_paid":{"value":800,"currency":"USD","value_usd":800},"fwci":7.2433,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.97270408,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"11","issue":"4","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9889000058174133,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9889000058174133,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.9843000173568726,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9327999949455261,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.45357784628868103},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.412460595369339},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3517802059650421},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.345542311668396}],"concepts":[{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.45357784628868103},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.412460595369339},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3517802059650421},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.345542311668396}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1177/20539517241290220","is_oa":true,"landing_page_url":"https://doi.org/10.1177/20539517241290220","pdf_url":null,"source":{"id":"https://openalex.org/S2736409588","display_name":"Big Data & Society","issn_l":"2053-9517","issn":["2053-9517"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Big Data &amp; Society","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:b537d5dc08ad4c53b7ea1f027d544328","is_oa":true,"landing_page_url":"https://doaj.org/article/b537d5dc08ad4c53b7ea1f027d544328","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Big Data & Society, Vol 11 (2024)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1177/20539517241290220","is_oa":true,"landing_page_url":"https://doi.org/10.1177/20539517241290220","pdf_url":null,"source":{"id":"https://openalex.org/S2736409588","display_name":"Big Data & Society","issn_l":"2053-9517","issn":["2053-9517"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Big Data &amp; Society","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":54,"referenced_works":["https://openalex.org/W609852730","https://openalex.org/W1523013534","https://openalex.org/W1976129032","https://openalex.org/W2029150930","https://openalex.org/W2080190905","https://openalex.org/W2088023037","https://openalex.org/W2121765158","https://openalex.org/W2124990143","https://openalex.org/W2125377513","https://openalex.org/W2136318907","https://openalex.org/W2143318268","https://openalex.org/W2166050198","https://openalex.org/W2312570348","https://openalex.org/W2494946552","https://openalex.org/W2769533150","https://openalex.org/W2897154134","https://openalex.org/W2908594472","https://openalex.org/W2914387399","https://openalex.org/W2955877667","https://openalex.org/W2963704628","https://openalex.org/W3001248429","https://openalex.org/W3001807593","https://openalex.org/W3005286286","https://openalex.org/W3094233077","https://openalex.org/W3108797169","https://openalex.org/W3112893476","https://openalex.org/W3134210117","https://openalex.org/W3137930360","https://openalex.org/W3160042174","https://openalex.org/W3207238223","https://openalex.org/W4206100013","https://openalex.org/W4213084872","https://openalex.org/W4213145388","https://openalex.org/W4224992620","https://openalex.org/W4233013831","https://openalex.org/W4243688399","https://openalex.org/W4283155751","https://openalex.org/W4283168787","https://openalex.org/W4288058310","https://openalex.org/W4299815860","https://openalex.org/W4309674289","https://openalex.org/W4313262066","https://openalex.org/W4319773014","https://openalex.org/W4327545654","https://openalex.org/W4327635225","https://openalex.org/W4375949262","https://openalex.org/W4376117752","https://openalex.org/W4377372266","https://openalex.org/W4378044967","https://openalex.org/W4383815588","https://openalex.org/W4386249234","https://openalex.org/W4388007985","https://openalex.org/W4388142096","https://openalex.org/W4393052393"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052","https://openalex.org/W4402327032"],"abstract_inverted_index":{"Large":[0],"language":[1],"models":[2],"(LLMs)":[3],"and":[4,30,34,89,119,132,142,145,163,171,187,196,199],"dialogue":[5,133],"agents":[6],"represent":[7],"a":[8,43,99,153],"significant":[9],"shift":[10],"in":[11,160],"artificial":[12],"intelligence":[13],"(AI)":[14],"research,":[15],"particularly":[16],"with":[17,56,206],"the":[18,22,57,103,113,169],"recent":[19],"release":[20],"of":[21,25,49,61,67,102,116,130,174],"GPT":[23],"family":[24],"models.":[26],"ChatGPT's":[27,68,149],"generative":[28],"capabilities":[29],"versatility":[31],"across":[32],"technical":[33],"creative":[35],"domains":[36],"led":[37],"to":[38,86,108,127,165,184,202],"its":[39,78],"widespread":[40],"adoption,":[41],"marking":[42],"departure":[44],"from":[45],"more":[46,185,193],"limited":[47],"deployments":[48],"previous":[50],"AI":[51,161,175],"systems.":[52,176],"While":[53],"society":[54],"grapples":[55],"emerging":[58],"cultural":[59],"impacts":[60],"this":[62,122,179],"new":[63],"societal-scale":[64],"technology,":[65],"critiques":[66,95],"impact":[69,151],"within":[70],"machine":[71],"learning":[72],"research":[73],"communities":[74],"have":[75],"coalesced":[76],"around":[77,168],"performance":[79],"or":[80],"other":[81],"conventional":[82],"safety":[83],"evaluations":[84],"relating":[85],"bias,":[87],"toxicity,":[88],"\u201challucination.\u201d":[90],"We":[91,177],"argue":[92],"that":[93],"these":[94],"draw":[96],"heavily":[97],"on":[98,138],"particular":[100],"conceptualization":[101],"\u201chuman-centered\u201d":[104],"framework,":[105,155],"which":[106],"tends":[107],"cast":[109],"atomized":[110],"individuals":[111],"as":[112],"key":[114],"recipients":[115],"technology's":[117],"benefits":[118],"detriments.":[120],"In":[121],"article,":[123],"we":[124,156],"direct":[125],"attention":[126,183],"another":[128],"dimension":[129],"LLMs":[131],"agents\u2019":[134],"impact:":[135],"their":[136],"effects":[137],"social":[139,150],"groups,":[140],"institutions,":[141],"accompanying":[143],"norms":[144],"practices.":[146],"By":[147],"analyzing":[148],"through":[152],"social-centered":[154,207],"challenge":[157],"individualistic":[158],"approaches":[159],"development":[162],"contribute":[164],"ongoing":[166],"debates":[167],"ethical":[170],"responsible":[172],"deployment":[173],"hope":[178],"effort":[180],"will":[181],"call":[182],"comprehensive":[186],"longitudinal":[188],"evaluation":[189],"tools":[190],"(e.g.,":[191],"including":[192],"ethnographic":[194],"analyses":[195],"participatory":[197],"approaches)":[198],"compel":[200],"technologists":[201],"complement":[203],"human-centered":[204],"thinking":[205],"approaches.":[208]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":1}],"updated_date":"2026-05-08T15:41:06.802602","created_date":"2025-10-10T00:00:00"}
