{"id":"https://openalex.org/W2792183666","doi":"https://doi.org/10.1177/2053951718756684","title":"Understanding perception of algorithmic decisions: Fairness, trust, and emotion in response to algorithmic management","display_name":"Understanding perception of algorithmic decisions: Fairness, trust, and emotion in response to algorithmic management","publication_year":2018,"publication_date":"2018-01-01","ids":{"openalex":"https://openalex.org/W2792183666","doi":"https://doi.org/10.1177/2053951718756684","mag":"2792183666"},"language":"en","primary_location":{"id":"doi:10.1177/2053951718756684","is_oa":true,"landing_page_url":"https://doi.org/10.1177/2053951718756684","pdf_url":null,"source":{"id":"https://openalex.org/S2736409588","display_name":"Big Data & Society","issn_l":"2053-9517","issn":["2053-9517"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Big Data & Society","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1177/2053951718756684","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5113512998","display_name":"Min Kyung Lee","orcid":"https://orcid.org/0000-0001-9558-4819"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Min Kyung Lee","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA, USA","institution_ids":["https://openalex.org/I74973139"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5113512998"],"corresponding_institution_ids":["https://openalex.org/I74973139"],"apc_list":{"value":800,"currency":"USD","value_usd":800},"apc_paid":{"value":800,"currency":"USD","value_usd":800},"fwci":86.123,"has_fulltext":false,"cited_by_count":1212,"citation_normalized_percentile":{"value":0.99978712,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"5","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12520","display_name":"Psychology of Moral and Emotional Judgment","score":0.9901000261306763,"subfield":{"id":"https://openalex.org/subfields/2805","display_name":"Cognitive Neuroscience"},"field":{"id":"https://openalex.org/fields/28","display_name":"Neuroscience"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9804999828338623,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.6371996998786926},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5553845763206482},{"id":"https://openalex.org/keywords/trustworthiness","display_name":"Trustworthiness","score":0.5417680144309998},{"id":"https://openalex.org/keywords/objectivity","display_name":"Objectivity (philosophy)","score":0.5313369035720825},{"id":"https://openalex.org/keywords/dehumanization","display_name":"Dehumanization","score":0.5212769508361816},{"id":"https://openalex.org/keywords/intuition","display_name":"Intuition","score":0.4778689742088318},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.43278008699417114},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.40700167417526245},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.376600980758667},{"id":"https://openalex.org/keywords/cognitive-science","display_name":"Cognitive science","score":0.1085672676563263}],"concepts":[{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6371996998786926},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5553845763206482},{"id":"https://openalex.org/C153701036","wikidata":"https://www.wikidata.org/wiki/Q659974","display_name":"Trustworthiness","level":2,"score":0.5417680144309998},{"id":"https://openalex.org/C2482559","wikidata":"https://www.wikidata.org/wiki/Q206330","display_name":"Objectivity (philosophy)","level":2,"score":0.5313369035720825},{"id":"https://openalex.org/C32423185","wikidata":"https://www.wikidata.org/wiki/Q3495037","display_name":"Dehumanization","level":2,"score":0.5212769508361816},{"id":"https://openalex.org/C132010649","wikidata":"https://www.wikidata.org/wiki/Q189222","display_name":"Intuition","level":2,"score":0.4778689742088318},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.43278008699417114},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.40700167417526245},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.376600980758667},{"id":"https://openalex.org/C188147891","wikidata":"https://www.wikidata.org/wiki/Q147638","display_name":"Cognitive science","level":1,"score":0.1085672676563263},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1177/2053951718756684","is_oa":true,"landing_page_url":"https://doi.org/10.1177/2053951718756684","pdf_url":null,"source":{"id":"https://openalex.org/S2736409588","display_name":"Big Data & Society","issn_l":"2053-9517","issn":["2053-9517"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Big Data & Society","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:6c4264a2bdde47c38881febeada9d64a","is_oa":true,"landing_page_url":"https://doaj.org/article/6c4264a2bdde47c38881febeada9d64a","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Big Data & Society, Vol 5 (2018)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1177/2053951718756684","is_oa":true,"landing_page_url":"https://doi.org/10.1177/2053951718756684","pdf_url":null,"source":{"id":"https://openalex.org/S2736409588","display_name":"Big Data & Society","issn_l":"2053-9517","issn":["2053-9517"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Big Data & Society","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions","score":0.8100000023841858}],"awards":[],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":58,"referenced_works":["https://openalex.org/W751470531","https://openalex.org/W1424744123","https://openalex.org/W1526225581","https://openalex.org/W1538746257","https://openalex.org/W1604857681","https://openalex.org/W1710194171","https://openalex.org/W1819662813","https://openalex.org/W1970278724","https://openalex.org/W1982867081","https://openalex.org/W1989630473","https://openalex.org/W1990857471","https://openalex.org/W1991015565","https://openalex.org/W1996730470","https://openalex.org/W2009970621","https://openalex.org/W2013007076","https://openalex.org/W2017085231","https://openalex.org/W2018066946","https://openalex.org/W2020098385","https://openalex.org/W2029311339","https://openalex.org/W2032382473","https://openalex.org/W2039671016","https://openalex.org/W2042623444","https://openalex.org/W2042922813","https://openalex.org/W2045186954","https://openalex.org/W2047188722","https://openalex.org/W2053664332","https://openalex.org/W2070504353","https://openalex.org/W2075097597","https://openalex.org/W2086622039","https://openalex.org/W2110171129","https://openalex.org/W2113792147","https://openalex.org/W2116496520","https://openalex.org/W2119298903","https://openalex.org/W2131227926","https://openalex.org/W2135313998","https://openalex.org/W2137020039","https://openalex.org/W2137872373","https://openalex.org/W2140553307","https://openalex.org/W2140778623","https://openalex.org/W2160842425","https://openalex.org/W2165113252","https://openalex.org/W2171192428","https://openalex.org/W2172052405","https://openalex.org/W2507975203","https://openalex.org/W2531099434","https://openalex.org/W2588194244","https://openalex.org/W2599514293","https://openalex.org/W2803629232","https://openalex.org/W2951112740","https://openalex.org/W3083206818","https://openalex.org/W3125633690","https://openalex.org/W3125701840","https://openalex.org/W3216495563","https://openalex.org/W4242583885","https://openalex.org/W4247018618","https://openalex.org/W4254779800","https://openalex.org/W4290377501","https://openalex.org/W4301357669"],"related_works":["https://openalex.org/W4312080151","https://openalex.org/W4321215136","https://openalex.org/W4312059603","https://openalex.org/W3167571502","https://openalex.org/W4284993378","https://openalex.org/W4200104200","https://openalex.org/W4362705193","https://openalex.org/W4387815662","https://openalex.org/W2210565555","https://openalex.org/W3125653586"],"abstract_inverted_index":{"Algorithms":[0],"increasingly":[1],"make":[2],"managerial":[3,57],"decisions":[4,33,40,58,88,126,140,163,200,211,233],"that":[5,59,240],"people":[6,31],"used":[7],"to":[8,108,119,132,189,203,214],"make.":[9],"Perceptions":[10],"of":[11,14,47,135,182,218,229],"algorithms,":[12],"regardless":[13],"the":[15,68,82,109,133,159,190,215],"algorithms'":[16,113],"actual":[17],"performance,":[18],"can":[19],"significantly":[20],"influence":[21],"their":[22,120],"adoption,":[23],"yet":[24],"we":[25,50],"do":[26],"not":[27],"fully":[28],"understand":[29],"how":[30],"perceive":[32],"made":[34,41],"by":[35,42,221],"algorithms":[36,147],"as":[37,91,150,166],"compared":[38],"with":[39,248],"humans.":[43],"To":[44],"explore":[45],"perceptions":[46],"algorithmic":[48,85,139,162,210,230,249],"management,":[49],"conducted":[51],"an":[52],"online":[53],"experiment":[54],"using":[55],"four":[56],"required":[60],"either":[61],"mechanical":[62,83],"or":[63,71],"human":[64,101,160,177,199,232],"skills.":[65],"We":[66],"manipulated":[67],"decision-maker":[69],"(algorithmic":[70],"human),":[72],"and":[73,78,86,94,96,104,115,123,169,171,184,193,238],"measured":[74],"perceived":[75,90,121,165,180],"fairness,":[76],"trust,":[77],"emotional":[79],"response.":[80],"With":[81,158],"tasks,":[84,161],"human-made":[87],"were":[89,106,117,148,164],"equally":[92],"fair":[93,168],"trustworthy":[95,170],"evoked":[97,127,172],"similar":[98],"emotions;":[99],"however,":[100],"managers'":[102],"fairness":[103,114,192],"trustworthiness":[105,116,194],"attributed":[107,118,202,213],"manager's":[110],"authority,":[111],"whereas":[112,138],"efficiency":[122],"objectivity.":[124],"Human":[125],"some":[128],"positive":[129],"emotion":[130,175,197,208],"due":[131],"possibility":[134],"social":[136,204],"recognition,":[137,205],"generated":[141],"a":[142,235],"more":[143,173],"mixed":[144],"response":[145],"\u2013":[146],"seen":[149],"helpful":[151],"tools":[152],"but":[153],"also":[154],"possible":[155],"tracking":[156],"mechanisms.":[157],"less":[167],"negative":[174,207],"than":[176],"decisions.":[178],"Algorithms'":[179],"lack":[181],"intuition":[183],"subjective":[185],"judgment":[186],"capabilities":[187],"contributed":[188],"lower":[191],"judgments.":[195],"Positive":[196],"from":[198,209],"was":[201,212],"while":[206],"dehumanizing":[216],"experience":[217],"being":[219],"evaluated":[220],"machines.":[222],"This":[223],"work":[224],"reveals":[225],"people's":[226,246],"lay":[227],"concepts":[228],"versus":[231],"in":[234,244],"management":[236],"context":[237],"suggests":[239],"task":[241],"characteristics":[242],"matter":[243],"understanding":[245],"experiences":[247],"technologies.":[250]},"counts_by_year":[{"year":2026,"cited_by_count":165},{"year":2025,"cited_by_count":261},{"year":2024,"cited_by_count":190},{"year":2023,"cited_by_count":189},{"year":2022,"cited_by_count":157},{"year":2021,"cited_by_count":142},{"year":2020,"cited_by_count":66},{"year":2019,"cited_by_count":35},{"year":2018,"cited_by_count":7}],"updated_date":"2026-07-28T07:46:37.118299","created_date":"2025-10-10T00:00:00"}