{"id":"https://openalex.org/W2345409786","doi":"https://doi.org/10.1177/1461444816645652","title":"Using social media to enhance citizen engagement with local government: Twitter or Facebook?","display_name":"Using social media to enhance citizen engagement with local government: Twitter or Facebook?","publication_year":2016,"publication_date":"2016-05-09","ids":{"openalex":"https://openalex.org/W2345409786","doi":"https://doi.org/10.1177/1461444816645652","mag":"2345409786"},"language":"en","primary_location":{"id":"doi:10.1177/1461444816645652","is_oa":false,"landing_page_url":"https://doi.org/10.1177/1461444816645652","pdf_url":null,"source":{"id":"https://openalex.org/S88603889","display_name":"New Media & Society","issn_l":"1461-4448","issn":["1461-4448","1461-7315"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"New Media & Society","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033821659","display_name":"Arturo Haro de Rosario","orcid":"https://orcid.org/0000-0002-2052-4237"},"institutions":[{"id":"https://openalex.org/I52354020","display_name":"University of Almer\u00eda","ror":"https://ror.org/003d3xx08","country_code":"ES","type":"education","lineage":["https://openalex.org/I52354020"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Arturo Haro-de-Rosario","raw_affiliation_strings":["University of Almer\u00eda, Spain"],"affiliations":[{"raw_affiliation_string":"University of Almer\u00eda, Spain","institution_ids":["https://openalex.org/I52354020"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015805404","display_name":"Alejandro S\u00e1ez-Mart\u00edn","orcid":"https://orcid.org/0000-0001-8687-980X"},"institutions":[{"id":"https://openalex.org/I52354020","display_name":"University of Almer\u00eda","ror":"https://ror.org/003d3xx08","country_code":"ES","type":"education","lineage":["https://openalex.org/I52354020"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Alejandro S\u00e1ez-Mart\u00edn","raw_affiliation_strings":["University of Almer\u00eda, Spain"],"affiliations":[{"raw_affiliation_string":"University of Almer\u00eda, Spain","institution_ids":["https://openalex.org/I52354020"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5057569000","display_name":"Mar\u00eda del Carmen Caba P\u00e9rez","orcid":"https://orcid.org/0000-0002-8452-5909"},"institutions":[{"id":"https://openalex.org/I52354020","display_name":"University of Almer\u00eda","ror":"https://ror.org/003d3xx08","country_code":"ES","type":"education","lineage":["https://openalex.org/I52354020"]}],"countries":["ES"],"is_corresponding":true,"raw_author_name":"Mar\u00eda del Carmen Caba-P\u00e9rez","raw_affiliation_strings":["University of Almer\u00eda, Spain"],"affiliations":[{"raw_affiliation_string":"University of Almer\u00eda, Spain","institution_ids":["https://openalex.org/I52354020"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5057569000"],"corresponding_institution_ids":["https://openalex.org/I52354020"],"apc_list":null,"apc_paid":null,"fwci":110.445,"has_fulltext":false,"cited_by_count":366,"citation_normalized_percentile":{"value":0.99949339,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"20","issue":"1","first_page":"29","last_page":"49"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9217000007629395,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.776469349861145},{"id":"https://openalex.org/keywords/interactivity","display_name":"Interactivity","score":0.7512708902359009},{"id":"https://openalex.org/keywords/transparency","display_name":"Transparency (behavior)","score":0.6412071585655212},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5727115869522095},{"id":"https://openalex.org/keywords/e-participation","display_name":"e-participation","score":0.5296430587768555},{"id":"https://openalex.org/keywords/local-government","display_name":"Local government","score":0.508557915687561},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5047203302383423},{"id":"https://openalex.org/keywords/social-engagement","display_name":"Social engagement","score":0.48639753460884094},{"id":"https://openalex.org/keywords/civic-engagement","display_name":"Civic engagement","score":0.4783448874950409},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.47247716784477234},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.4318951368331909},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.4274165630340576},{"id":"https://openalex.org/keywords/public-administration","display_name":"Public administration","score":0.11601009964942932},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.09462186694145203},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.08530962467193604},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.08360555768013}],"concepts":[{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.776469349861145},{"id":"https://openalex.org/C144430266","wikidata":"https://www.wikidata.org/wiki/Q839721","display_name":"Interactivity","level":2,"score":0.7512708902359009},{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.6412071585655212},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5727115869522095},{"id":"https://openalex.org/C2778056439","wikidata":"https://www.wikidata.org/wiki/Q1273235","display_name":"e-participation","level":3,"score":0.5296430587768555},{"id":"https://openalex.org/C2778719706","wikidata":"https://www.wikidata.org/wiki/Q6501447","display_name":"Local government","level":2,"score":0.508557915687561},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5047203302383423},{"id":"https://openalex.org/C9701087","wikidata":"https://www.wikidata.org/wiki/Q1283504","display_name":"Social engagement","level":2,"score":0.48639753460884094},{"id":"https://openalex.org/C2776431611","wikidata":"https://www.wikidata.org/wiki/Q4116870","display_name":"Civic engagement","level":3,"score":0.4783448874950409},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.47247716784477234},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.4318951368331909},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.4274165630340576},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.11601009964942932},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.09462186694145203},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.08530962467193604},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.08360555768013},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1177/1461444816645652","is_oa":false,"landing_page_url":"https://doi.org/10.1177/1461444816645652","pdf_url":null,"source":{"id":"https://openalex.org/S88603889","display_name":"New Media & Society","issn_l":"1461-4448","issn":["1461-4448","1461-7315"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"New Media & Society","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":55,"referenced_works":["https://openalex.org/W115394847","https://openalex.org/W654603092","https://openalex.org/W817217489","https://openalex.org/W974620171","https://openalex.org/W1507754221","https://openalex.org/W1511597312","https://openalex.org/W1526482065","https://openalex.org/W1528597731","https://openalex.org/W1598145799","https://openalex.org/W1966274362","https://openalex.org/W1968668124","https://openalex.org/W1983142812","https://openalex.org/W1992188101","https://openalex.org/W1992871311","https://openalex.org/W1993890240","https://openalex.org/W2002704118","https://openalex.org/W2003826613","https://openalex.org/W2006878426","https://openalex.org/W2009410854","https://openalex.org/W2009718190","https://openalex.org/W2019648082","https://openalex.org/W2021958957","https://openalex.org/W2023599621","https://openalex.org/W2031689044","https://openalex.org/W2034566782","https://openalex.org/W2041544708","https://openalex.org/W2042157621","https://openalex.org/W2045684923","https://openalex.org/W2052764747","https://openalex.org/W2055302919","https://openalex.org/W2065372272","https://openalex.org/W2066867627","https://openalex.org/W2072322795","https://openalex.org/W2075068230","https://openalex.org/W2075669799","https://openalex.org/W2077433624","https://openalex.org/W2083960138","https://openalex.org/W2092719789","https://openalex.org/W2093234229","https://openalex.org/W2096870307","https://openalex.org/W2101196063","https://openalex.org/W2105543408","https://openalex.org/W2137678636","https://openalex.org/W2145622208","https://openalex.org/W2146307317","https://openalex.org/W2151275433","https://openalex.org/W2171468534","https://openalex.org/W2203065176","https://openalex.org/W2207248998","https://openalex.org/W2290147799","https://openalex.org/W2325292504","https://openalex.org/W2535163083","https://openalex.org/W2598289800","https://openalex.org/W2796901959","https://openalex.org/W3122139608"],"related_works":["https://openalex.org/W2899734779","https://openalex.org/W2130414937","https://openalex.org/W2335275919","https://openalex.org/W3135662832","https://openalex.org/W4390082237","https://openalex.org/W2989532366","https://openalex.org/W2062983012","https://openalex.org/W4226290858","https://openalex.org/W1992363019","https://openalex.org/W2803011409"],"abstract_inverted_index":{"The":[0,78,128],"social":[1,26,35,117,146],"media":[2,36,118,147],"are":[3,15,100,105],"becoming":[4],"a":[5,89],"major":[6],"channel":[7],"of":[8,34,57,63,70,76,91,108,114,130,145],"online":[9,109],"interactive":[10],"participation,":[11],"and":[12,25,119],"local":[13,52,94,125],"governments":[14],"seizing":[16],"this":[17,74,131],"opportunity":[18],"to":[19,54,86,102,135],"enhance":[20],"citizen":[21,103,138],"engagement":[22,104,139],"in":[23,47,93,116],"political":[24],"affairs.":[27],"This":[28],"article":[29],"analyses":[30],"the":[31,60,68,106,112,120,124,143],"various":[32,71],"forms":[33],"used":[37],"\u2013":[38,44],"that":[39,82,99],"is,":[40],"Twitter":[41,87],"or":[42],"Facebook":[43,83],"by":[45,123,142],"citizens":[46],"their":[48],"relations":[49],"with":[50],"Spanish":[51],"government,":[53],"determine":[55],"which":[56],"these":[58],"achieves":[59],"strongest":[61],"degree":[62],"commitment.":[64,77],"We":[65],"also":[66],"analyse":[67],"influence":[69],"factors":[72,98],"on":[73],"level":[75,107,113],"results":[79],"obtained":[80],"show":[81],"is":[84,140],"preferred":[85],"as":[88],"means":[90],"participating":[92],"government":[95,126],"issues.":[96],"Other":[97],"relevant":[101],"transparency,":[110],"mood,":[111],"activity":[115],"interactivity":[121],"offered":[122],"website.":[127],"findings":[129],"study":[132],"contribute":[133],"significantly":[134],"understanding":[136],"how":[137],"influenced":[141],"type":[144],"adopted.":[148]},"counts_by_year":[{"year":2026,"cited_by_count":7},{"year":2025,"cited_by_count":31},{"year":2024,"cited_by_count":52},{"year":2023,"cited_by_count":46},{"year":2022,"cited_by_count":57},{"year":2021,"cited_by_count":52},{"year":2020,"cited_by_count":53},{"year":2019,"cited_by_count":27},{"year":2018,"cited_by_count":17},{"year":2017,"cited_by_count":24}],"updated_date":"2026-04-09T08:11:56.329763","created_date":"2025-10-10T00:00:00"}