{"id":"https://openalex.org/W2169960782","doi":"https://doi.org/10.1177/1461444809340786","title":"\u2018It could be useful, but not for me at the moment\u2019: older people, internet access and e-public service provision","display_name":"\u2018It could be useful, but not for me at the moment\u2019: older people, internet access and e-public service provision","publication_year":2009,"publication_date":"2009-09-22","ids":{"openalex":"https://openalex.org/W2169960782","doi":"https://doi.org/10.1177/1461444809340786","mag":"2169960782"},"language":"en","primary_location":{"id":"doi:10.1177/1461444809340786","is_oa":false,"landing_page_url":"https://doi.org/10.1177/1461444809340786","pdf_url":null,"source":{"id":"https://openalex.org/S88603889","display_name":"New Media & Society","issn_l":"1461-4448","issn":["1461-4448","1461-7315"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"New Media &amp; Society","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://nms.sagepub.com/content/11/7/1083.short","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068957847","display_name":"Maria Sourbati","orcid":"https://orcid.org/0000-0001-5374-735X"},"institutions":[{"id":"https://openalex.org/I71637028","display_name":"University of Brighton","ror":"https://ror.org/04kp2b655","country_code":"GB","type":"education","lineage":["https://openalex.org/I71637028"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Maria Sourbati","raw_affiliation_strings":["University of Brighton, UK,"],"affiliations":[{"raw_affiliation_string":"University of Brighton, UK,","institution_ids":["https://openalex.org/I71637028"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5068957847"],"corresponding_institution_ids":["https://openalex.org/I71637028"],"apc_list":null,"apc_paid":null,"fwci":19.0521,"has_fulltext":false,"cited_by_count":99,"citation_normalized_percentile":{"value":0.99139742,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"11","issue":"7","first_page":"1083","last_page":"1100"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9918000102043152,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9918000102043152,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11410","display_name":"Cultural Industries and Urban Development","score":0.9631999731063843,"subfield":{"id":"https://openalex.org/subfields/3322","display_name":"Urban Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9592000246047974,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.7280083298683167},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.658310055732727},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5876979231834412},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5301631093025208},{"id":"https://openalex.org/keywords/internet-access","display_name":"Internet access","score":0.49487870931625366},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.46322038769721985},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.4589681625366211},{"id":"https://openalex.org/keywords/digital-divide","display_name":"Digital divide","score":0.44739922881126404},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.44622769951820374},{"id":"https://openalex.org/keywords/public-service","display_name":"Public service","score":0.4394806921482086},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.42747071385383606},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.3532998561859131},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.206178218126297},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.19042345881462097},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1607629656791687},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1484886109828949}],"concepts":[{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.7280083298683167},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.658310055732727},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5876979231834412},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5301631093025208},{"id":"https://openalex.org/C83849155","wikidata":"https://www.wikidata.org/wiki/Q1472399","display_name":"Internet access","level":3,"score":0.49487870931625366},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.46322038769721985},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.4589681625366211},{"id":"https://openalex.org/C173655357","wikidata":"https://www.wikidata.org/wiki/Q244752","display_name":"Digital divide","level":3,"score":0.44739922881126404},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.44622769951820374},{"id":"https://openalex.org/C2780110086","wikidata":"https://www.wikidata.org/wiki/Q161837","display_name":"Public service","level":2,"score":0.4394806921482086},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.42747071385383606},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.3532998561859131},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.206178218126297},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.19042345881462097},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1607629656791687},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1484886109828949},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1177/1461444809340786","is_oa":false,"landing_page_url":"https://doi.org/10.1177/1461444809340786","pdf_url":null,"source":{"id":"https://openalex.org/S88603889","display_name":"New Media & Society","issn_l":"1461-4448","issn":["1461-4448","1461-7315"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"New Media &amp; Society","raw_type":"journal-article"},{"id":"pmh:oai:pure.atira.dk:publications/b3d8179f-ee7f-49a2-89ec-589cb9666241","is_oa":true,"landing_page_url":"http://nms.sagepub.com/content/11/7/1083.short","pdf_url":null,"source":{"id":"https://openalex.org/S4306401758","display_name":"University of Brighton Repository (University of Brighton)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I71637028","host_organization_name":"University of Brighton","host_organization_lineage":["https://openalex.org/I71637028"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Sourbati, M 2009, '\u201cIt could be useful but not for me at the moment\u201d. Older people, internet access, and public service provision', New Media and Society, vol. 11, no. 7, pp. 1083-1100. https://doi.org/10.1177/1461444809340786","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":{"id":"pmh:oai:pure.atira.dk:publications/b3d8179f-ee7f-49a2-89ec-589cb9666241","is_oa":true,"landing_page_url":"http://nms.sagepub.com/content/11/7/1083.short","pdf_url":null,"source":{"id":"https://openalex.org/S4306401758","display_name":"University of Brighton Repository (University of Brighton)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I71637028","host_organization_name":"University of Brighton","host_organization_lineage":["https://openalex.org/I71637028"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Sourbati, M 2009, '\u201cIt could be useful but not for me at the moment\u201d. Older people, internet access, and public service provision', New Media and Society, vol. 11, no. 7, pp. 1083-1100. https://doi.org/10.1177/1461444809340786","raw_type":"info:eu-repo/semantics/publishedVersion"},"sustainable_development_goals":[{"display_name":"Reduced inequalities","id":"https://metadata.un.org/sdg/10","score":0.5}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W44554926","https://openalex.org/W124100229","https://openalex.org/W254316636","https://openalex.org/W569272674","https://openalex.org/W1525941882","https://openalex.org/W1539142549","https://openalex.org/W1966971764","https://openalex.org/W2004729334","https://openalex.org/W2008785993","https://openalex.org/W2013980900","https://openalex.org/W2028788860","https://openalex.org/W2037568542","https://openalex.org/W2042629033","https://openalex.org/W2044063085","https://openalex.org/W2050830770","https://openalex.org/W2096113160","https://openalex.org/W2108692175","https://openalex.org/W2112018991","https://openalex.org/W2130914794","https://openalex.org/W2140510106","https://openalex.org/W2140940604","https://openalex.org/W2145915533","https://openalex.org/W2151847602","https://openalex.org/W2157767588","https://openalex.org/W2160767957","https://openalex.org/W2170347479","https://openalex.org/W2888949376","https://openalex.org/W4238183956","https://openalex.org/W4246945429","https://openalex.org/W4388123061"],"related_works":["https://openalex.org/W3122213275","https://openalex.org/W1915069673","https://openalex.org/W2132866589","https://openalex.org/W2403018341","https://openalex.org/W2895325555","https://openalex.org/W3200010270","https://openalex.org/W2018307271","https://openalex.org/W2480504747","https://openalex.org/W2060733767","https://openalex.org/W2131350681"],"abstract_inverted_index":{"Older":[0],"people":[1],"are":[2],"commonly":[3],"constructed":[4],"as":[5,100],"a":[6,32],"group":[7],"of":[8,11,34,60,63,77,85,131],"heavy":[9],"users":[10,62],"public":[12,64],"services":[13],"that":[14],"misses":[15],"out":[16],"on":[17,31],"opportunities":[18],"presented":[19],"online,":[20],"mainly":[21],"due":[22],"to":[23,26,49,96,120,127],"age-related":[24],"barriers":[25],"accessing":[27],"the":[28,47,55,61,78,94,101,108,129],"internet.":[29,109],"Drawing":[30],"study":[33],"internet":[35],"access":[36,121],"in":[37,69,90,114,125],"sheltered":[38],"homes":[39],"for":[40,46],"older":[41],"people,":[42],"this":[43],"article":[44],"argues":[45],"need":[48],"focus":[50],"electronic":[51],"service":[52,133],"provision":[53,73],"around":[54],"needs,":[56],"preferences":[57],"and":[58,71,81,118],"abilities":[59],"services.":[65],"A":[66],"user-centred":[67],"perspective":[68],"e-government":[70],"e-service":[72],"requires":[74,112],"an":[75],"understanding":[76],"socially":[79],"shaped":[80],"locally":[82],"situated":[83],"nature":[84],"media":[86,124],"use,":[87],"which":[88],"can":[89],"turn":[91],"help":[92],"prevent":[93,128],"tendency":[95],"see":[97],"chronological":[98],"age":[99],"sole":[102],"factor":[103],"determining":[104],"(non-)":[105],"engagement":[106],"with":[107],"It":[110],"also":[111],"investment":[113],"making":[115],"available":[116],"assistance":[117],"support":[119],"online":[122],"digital":[123],"order":[126],"disadvantaging":[130],"vulnerable":[132],"users.":[134]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":10},{"year":2020,"cited_by_count":8},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":7},{"year":2015,"cited_by_count":7},{"year":2014,"cited_by_count":7},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":9}],"updated_date":"2026-04-14T08:04:32.555800","created_date":"2025-10-10T00:00:00"}
