{"id":"https://openalex.org/W2111722349","doi":"https://doi.org/10.1177/1460458206069759","title":"Neglected user perspectives in the design of an online hospital bed-state system: implications for the National Programme for IT in the NHS","display_name":"Neglected user perspectives in the design of an online hospital bed-state system: implications for the National Programme for IT in the NHS","publication_year":2006,"publication_date":"2006-11-08","ids":{"openalex":"https://openalex.org/W2111722349","doi":"https://doi.org/10.1177/1460458206069759","mag":"2111722349","pmid":"https://pubmed.ncbi.nlm.nih.gov/17093000"},"language":"en","primary_location":{"id":"doi:10.1177/1460458206069759","is_oa":false,"landing_page_url":"https://doi.org/10.1177/1460458206069759","pdf_url":null,"source":{"id":"https://openalex.org/S201800618","display_name":"Health Informatics Journal","issn_l":"1460-4582","issn":["1460-4582","1741-2811"],"is_oa":false,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health Informatics Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj","pubmed"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014830058","display_name":"Nick Harrop","orcid":null},"institutions":[{"id":"https://openalex.org/I146655781","display_name":"University of Liverpool","ror":"https://ror.org/04xs57h96","country_code":"GB","type":"education","lineage":["https://openalex.org/I146655781"]},{"id":"https://openalex.org/I2801018919","display_name":"Blackpool Victoria Hospital","ror":"https://ror.org/01r9ea713","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I2801018919","https://openalex.org/I4210127133"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Nick Harrop","raw_affiliation_strings":["Victoria Hospital, Blackpool FY38NR, UK"],"affiliations":[{"raw_affiliation_string":"Victoria Hospital, Blackpool FY38NR, UK","institution_ids":["https://openalex.org/I146655781","https://openalex.org/I2801018919"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5037662355","display_name":"Trevor Wood\u2010Harper","orcid":"https://orcid.org/0000-0002-2246-3191"},"institutions":[{"id":"https://openalex.org/I28407311","display_name":"University of Manchester","ror":"https://ror.org/027m9bs27","country_code":"GB","type":"education","lineage":["https://openalex.org/I28407311"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Trevor Wood-Harper","raw_affiliation_strings":["University of Manchester, Manchester, UK"],"affiliations":[{"raw_affiliation_string":"University of Manchester, Manchester, UK","institution_ids":["https://openalex.org/I28407311"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5109562587","display_name":"Alan Gillies","orcid":null},"institutions":[{"id":"https://openalex.org/I185852735","display_name":"University of Central Lancashire","ror":"https://ror.org/010jbqd54","country_code":"GB","type":"education","lineage":["https://openalex.org/I185852735"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Alan Gillies","raw_affiliation_strings":["University of Central Lancashire, Preston, UK"],"affiliations":[{"raw_affiliation_string":"University of Central Lancashire, Preston, UK","institution_ids":["https://openalex.org/I185852735"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5014830058"],"corresponding_institution_ids":["https://openalex.org/I146655781","https://openalex.org/I2801018919"],"apc_list":{"value":1500,"currency":"USD","value_usd":1500},"apc_paid":null,"fwci":3.2096,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.92610273,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"12","issue":"4","first_page":"293","last_page":"303"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.8903999924659729,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.8903999924659729,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12918","display_name":"Healthcare Systems and Technology","score":0.8385999798774719,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/front-line","display_name":"Front line","score":0.5759406685829163},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.5546612739562988},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5394282341003418},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4713560938835144},{"id":"https://openalex.org/keywords/management-information-systems","display_name":"Management information systems","score":0.43558168411254883},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.4334322214126587},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.42940929532051086},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4262385666370392},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4227589964866638},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4081251621246338},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3738008141517639},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3195382356643677},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1654350459575653},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.13451743125915527},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.12279444932937622}],"concepts":[{"id":"https://openalex.org/C2781403576","wikidata":"https://www.wikidata.org/wiki/Q4384456","display_name":"Front line","level":2,"score":0.5759406685829163},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.5546612739562988},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5394282341003418},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4713560938835144},{"id":"https://openalex.org/C29848774","wikidata":"https://www.wikidata.org/wiki/Q61905","display_name":"Management information systems","level":3,"score":0.43558168411254883},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.4334322214126587},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.42940929532051086},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4262385666370392},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4227589964866638},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4081251621246338},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3738008141517639},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3195382356643677},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1654350459575653},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.13451743125915527},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.12279444932937622},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[{"descriptor_ui":"D004494","descriptor_name":"Education Department, Hospital","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D004494","descriptor_name":"Education Department, Hospital","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D004494","descriptor_name":"Education Department, Hospital","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006113","descriptor_name":"United Kingdom","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006113","descriptor_name":"United Kingdom","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006113","descriptor_name":"United Kingdom","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006742","descriptor_name":"Hospital Bed Capacity","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006742","descriptor_name":"Hospital Bed Capacity","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006742","descriptor_name":"Hospital Bed Capacity","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006751","descriptor_name":"Hospital Information Systems","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":false},{"descriptor_ui":"D006751","descriptor_name":"Hospital Information Systems","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":false},{"descriptor_ui":"D006751","descriptor_name":"Hospital Information Systems","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":false},{"descriptor_ui":"D006779","descriptor_name":"Hospitals, Public","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D006779","descriptor_name":"Hospitals, Public","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D006779","descriptor_name":"Hospitals, Public","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D006779","descriptor_name":"Hospitals, Public","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D006779","descriptor_name":"Hospitals, Public","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D006779","descriptor_name":"Hospitals, Public","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007407","descriptor_name":"Interviews as Topic","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007407","descriptor_name":"Interviews as Topic","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007407","descriptor_name":"Interviews as Topic","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008490","descriptor_name":"Medical Informatics","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D008490","descriptor_name":"Medical Informatics","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D008490","descriptor_name":"Medical Informatics","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D009862","descriptor_name":"Online Systems","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":false},{"descriptor_ui":"D009862","descriptor_name":"Online Systems","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":false},{"descriptor_ui":"D009862","descriptor_name":"Online Systems","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":false},{"descriptor_ui":"D012985","descriptor_name":"Software Design","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D012985","descriptor_name":"Software Design","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D012985","descriptor_name":"Software Design","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D013222","descriptor_name":"State Medicine","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D013222","descriptor_name":"State Medicine","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D013222","descriptor_name":"State Medicine","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D030881","descriptor_name":"Disclosure","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D030881","descriptor_name":"Disclosure","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D030881","descriptor_name":"Disclosure","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false}],"locations_count":3,"locations":[{"id":"doi:10.1177/1460458206069759","is_oa":false,"landing_page_url":"https://doi.org/10.1177/1460458206069759","pdf_url":null,"source":{"id":"https://openalex.org/S201800618","display_name":"Health Informatics Journal","issn_l":"1460-4582","issn":["1460-4582","1741-2811"],"is_oa":false,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health Informatics Journal","raw_type":"journal-article"},{"id":"pmid:17093000","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/17093000","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health informatics journal","raw_type":null},{"id":"pmh:oai:clok.uclan.ac.uk:394","is_oa":false,"landing_page_url":"http://clok.uclan.ac.uk/394/","pdf_url":null,"source":{"id":"https://openalex.org/S4306402361","display_name":"CLOK (University of Central Lancashire)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I185852735","host_organization_name":"University of Lancashire","host_organization_lineage":["https://openalex.org/I185852735"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W73899073","https://openalex.org/W194147919","https://openalex.org/W590228685","https://openalex.org/W1492856410","https://openalex.org/W1589617306","https://openalex.org/W2017041372","https://openalex.org/W2056360519","https://openalex.org/W2063554015","https://openalex.org/W2071090884","https://openalex.org/W2073076067","https://openalex.org/W2078860536","https://openalex.org/W2124076451","https://openalex.org/W4205188686","https://openalex.org/W4385678025"],"related_works":["https://openalex.org/W4295836778","https://openalex.org/W182423619","https://openalex.org/W582606261","https://openalex.org/W2184817066","https://openalex.org/W2003325800","https://openalex.org/W2181808384","https://openalex.org/W4232845001","https://openalex.org/W2118490372","https://openalex.org/W2898377102","https://openalex.org/W585851556"],"abstract_inverted_index":{"Technical":[0],"aspects":[1],"of":[2,16,52,73,125],"the":[3,9,29,50,71,76,123,133],"National":[4,10],"Programme":[5,98],"for":[6],"IT":[7],"in":[8],"Health":[11],"Service":[12],"have":[13,23],"run":[14],"ahead":[15],"genuine":[17],"engagement":[18],"with":[19,25],"front-line":[20,26],"users.":[21],"We":[22],"explored":[24],"NHS":[27],"staff":[28,67],"factors":[30],"which":[31],"limit":[32],"their":[33],"contribution":[34],"to":[35,75,94,100,105,115,121,129,138],"management":[36,117],"information":[37,74,88,109,118],"from":[38],"operational":[39,62],"systems.":[40],"Staff":[41],"place":[42],"psychological":[43],"distance":[44],"between":[45,66,81,87],"'the":[46],"real":[47],"job'":[48],"and":[49,61,68,83,86,91,119],"reporting":[51,57,72],"information.":[53],"Even":[54],"where":[55,135],"accurate":[56],"is":[58,64],"heavily":[59],"incentivized,":[60],"control":[63],"shared":[65],"shift":[69],"leader,":[70],"computer":[77,84],"represents":[78],"a":[79],"division":[80],"caregiving":[82],"input,":[85],"openly":[89],"declared":[90],"that":[92,126],"waiting":[93],"be":[95,106,130,139],"disclosed.":[96],"The":[97],"needs":[99],"reconsider":[101],"how":[102],"clinicians":[103],"are":[104,137],"engaged.":[107],"Equally,":[108],"systems":[110,136],"designers,":[111],"if":[112],"they":[113],"expect":[114],"obtain":[116],"want":[120],"understand":[122],"limitations":[124],"process,":[127],"need":[128],"socialized":[131],"into":[132],"fields":[134],"deployed.":[140]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}