{"id":"https://openalex.org/W4401705274","doi":"https://doi.org/10.1177/09610006241269189","title":"Exploring artificial intelligence (AI) chatbots adoption among research scholars using unified theory of acceptance and use of technology (UTAUT)","display_name":"Exploring artificial intelligence (AI) chatbots adoption among research scholars using unified theory of acceptance and use of technology (UTAUT)","publication_year":2024,"publication_date":"2024-08-19","ids":{"openalex":"https://openalex.org/W4401705274","doi":"https://doi.org/10.1177/09610006241269189"},"language":"en","primary_location":{"id":"doi:10.1177/09610006241269189","is_oa":false,"landing_page_url":"https://doi.org/10.1177/09610006241269189","pdf_url":null,"source":{"id":"https://openalex.org/S115019648","display_name":"Journal of Librarianship and Information Science","issn_l":"0961-0006","issn":["0961-0006","1741-6477"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Librarianship and Information Science","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100665987","display_name":"Guanhua Chen","orcid":"https://orcid.org/0000-0002-9314-2037"},"institutions":[{"id":"https://openalex.org/I159299179","display_name":"Dongshin University","ror":"https://ror.org/01thhk923","country_code":"KR","type":"education","lineage":["https://openalex.org/I159299179"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Guanhua Chen","raw_affiliation_strings":["Dongshin University, Korea"],"affiliations":[{"raw_affiliation_string":"Dongshin University, Korea","institution_ids":["https://openalex.org/I159299179"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5111295546","display_name":"Jiamei Fan","orcid":null},"institutions":[{"id":"https://openalex.org/I308837","display_name":"Suzhou University of Science and Technology","ror":"https://ror.org/04en8wb91","country_code":"CN","type":"education","lineage":["https://openalex.org/I308837"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Jiamei Fan","raw_affiliation_strings":["Suzhou University of Science and Technology, China"],"affiliations":[{"raw_affiliation_string":"Suzhou University of Science and Technology, China","institution_ids":["https://openalex.org/I308837"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5044220478","display_name":"Mehreen Azam","orcid":"https://orcid.org/0000-0003-0069-2249"},"institutions":[{"id":"https://openalex.org/I2800666866","display_name":"Government of Pakistan","ror":"https://ror.org/00pnp4y96","country_code":"PK","type":"government","lineage":["https://openalex.org/I2800666866"]},{"id":"https://openalex.org/I4394709246","display_name":"Government of Punjab","ror":"https://ror.org/0262vjy29","country_code":null,"type":"government","lineage":["https://openalex.org/I4394709246"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Mehreen Azam","raw_affiliation_strings":["Government of the Punjab, Pakistan"],"affiliations":[{"raw_affiliation_string":"Government of the Punjab, Pakistan","institution_ids":["https://openalex.org/I2800666866","https://openalex.org/I4394709246"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5111295546"],"corresponding_institution_ids":["https://openalex.org/I308837"],"apc_list":null,"apc_paid":null,"fwci":12.5672,"has_fulltext":false,"cited_by_count":36,"citation_normalized_percentile":{"value":0.98946234,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"57","issue":"4","first_page":"1205","last_page":"1223"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9952999949455261,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14064","display_name":"Organizational and Employee Performance","score":0.9922999739646912,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/unified-theory-of-acceptance-and-use-of-technology","display_name":"Unified theory of acceptance and use of technology","score":0.7018198370933533},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5111322999000549},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.41480278968811035},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.37293708324432373},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.35582059621810913},{"id":"https://openalex.org/keywords/expectancy-theory","display_name":"Expectancy theory","score":0.3528822660446167},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3289874196052551},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.2023785412311554}],"concepts":[{"id":"https://openalex.org/C2780346085","wikidata":"https://www.wikidata.org/wiki/Q7884986","display_name":"Unified theory of acceptance and use of technology","level":3,"score":0.7018198370933533},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5111322999000549},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.41480278968811035},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.37293708324432373},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.35582059621810913},{"id":"https://openalex.org/C188353592","wikidata":"https://www.wikidata.org/wiki/Q450586","display_name":"Expectancy theory","level":2,"score":0.3528822660446167},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3289874196052551},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2023785412311554}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1177/09610006241269189","is_oa":false,"landing_page_url":"https://doi.org/10.1177/09610006241269189","pdf_url":null,"source":{"id":"https://openalex.org/S115019648","display_name":"Journal of Librarianship and Information Science","issn_l":"0961-0006","issn":["0961-0006","1741-6477"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Librarianship and Information Science","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8999999761581421,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":77,"referenced_works":["https://openalex.org/W1493473645","https://openalex.org/W1519570653","https://openalex.org/W1559269151","https://openalex.org/W1872161261","https://openalex.org/W1976893898","https://openalex.org/W1981018178","https://openalex.org/W1990290172","https://openalex.org/W2028298068","https://openalex.org/W2031132695","https://openalex.org/W2044482012","https://openalex.org/W2050909151","https://openalex.org/W2062121040","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2112149259","https://openalex.org/W2118539231","https://openalex.org/W2214098284","https://openalex.org/W2571213079","https://openalex.org/W2577043885","https://openalex.org/W2622458265","https://openalex.org/W2758969957","https://openalex.org/W2769864177","https://openalex.org/W2800161079","https://openalex.org/W2809486926","https://openalex.org/W2921312890","https://openalex.org/W2974124990","https://openalex.org/W2981296841","https://openalex.org/W2993371666","https://openalex.org/W3013003011","https://openalex.org/W3022557213","https://openalex.org/W3046510595","https://openalex.org/W3082179801","https://openalex.org/W3121180210","https://openalex.org/W3123008087","https://openalex.org/W3137091226","https://openalex.org/W3171457469","https://openalex.org/W3182242133","https://openalex.org/W3184313572","https://openalex.org/W3190682975","https://openalex.org/W3198143713","https://openalex.org/W3205179123","https://openalex.org/W3208865044","https://openalex.org/W4205614169","https://openalex.org/W4211226890","https://openalex.org/W4223469331","https://openalex.org/W4224917915","https://openalex.org/W4236330963","https://openalex.org/W4280525323","https://openalex.org/W4283208487","https://openalex.org/W4304183136","https://openalex.org/W4306168486","https://openalex.org/W4310718019","https://openalex.org/W4319316955","https://openalex.org/W4321605350","https://openalex.org/W4321613736","https://openalex.org/W4322626948","https://openalex.org/W4366422585","https://openalex.org/W4366989878","https://openalex.org/W4378214315","https://openalex.org/W4379284826","https://openalex.org/W4382652828","https://openalex.org/W4383617070","https://openalex.org/W4383911574","https://openalex.org/W4384160615","https://openalex.org/W4385156707","https://openalex.org/W4385552734","https://openalex.org/W4386294976","https://openalex.org/W4386696838","https://openalex.org/W4386707010","https://openalex.org/W4386739700","https://openalex.org/W4387094491","https://openalex.org/W4387439643","https://openalex.org/W4387745889","https://openalex.org/W4390143763","https://openalex.org/W4390146370","https://openalex.org/W4390738898","https://openalex.org/W4393868634"],"related_works":["https://openalex.org/W2946465479","https://openalex.org/W2261122642","https://openalex.org/W2959418760","https://openalex.org/W2994604000","https://openalex.org/W3136018819","https://openalex.org/W4378227617","https://openalex.org/W4387010632","https://openalex.org/W3203988261","https://openalex.org/W2464675601","https://openalex.org/W2160269678"],"abstract_inverted_index":{"The":[0,17,55,69,85,102,161,217],"use":[1,41],"of":[2,38,42,48,71,104,152,231,258],"artificial":[3],"intelligence":[4],"(AI)":[5],"tools,":[6],"such":[7],"as":[8,29,31,149],"chatbots,":[9],"has":[10],"significantly":[11],"increased":[12],"in":[13,45,78,83,203,227],"academia":[14],"and":[15,40,143,187,195,211,215,241,279],"research.":[16],"present":[18],"study":[19,59,73,162,252],"seeks":[20],"to":[21,33,174,247,254],"determine":[22],"the":[23,35,46,72,112,165,205,229,255,261,271],"key":[24],"factors":[25,262],"influencing":[26,263],"chatbot":[27,265],"adoption,":[28],"well":[30],"attempts":[32],"validate":[34],"unified":[36],"theory":[37],"acceptance":[39],"technology":[43,209],"(UTAUT)":[44],"context":[47],"AI":[49,156,171,184,189,220,248,264],"chatbots":[50,157,172,221,249],"adoption":[51,158,222,266],"among":[52,159,191,267],"research":[53,75,137,259,268],"scholars.":[54,160,192],"data":[56],"for":[57,111,155,277],"this":[58],"were":[60],"collected":[61],"through":[62],"purposive":[63],"sampling":[64],"using":[65,92,170,270],"a":[66,108],"cross-sectional":[67],"survey.":[68],"population":[70],"comprised":[74],"scholars":[76,269],"enrolled":[77],"three":[79],"public":[80],"sector":[81],"universities":[82],"Pakistan.":[84],"eight-factor":[86,219],"proposed":[87,218],"measurement":[88],"model":[89,113,223,273],"was":[90],"estimated":[91],"confirmatory":[93],"factor":[94],"analysis":[95],"(CFA)":[96],"based":[97],"on":[98,244],"30":[99],"valid":[100],"items.":[101],"goodness":[103],"fit":[105,110],"indices":[106],"suggest":[107],"favourable":[109],"\u03c7":[114],"2":[115],"=":[116,119,122,125,128,131,134],"1.710,":[117],"DF":[118],"381;":[120],"p":[121],"0.000;":[123],"IFI":[124],".902;":[126],"TLI":[127],"0.886,":[129],"CFI":[130],"0.900,":[132],"RMSEA":[133],"0.056.":[135],"Our":[136],"affirms":[138],"that":[139,164],"social":[140,236],"influence,":[141,237],"trust,":[142,238],"facilitating":[144,242],"conditions":[145,243],"play":[146,199],"pivotal":[147],"roles":[148],"primary":[150],"predictors":[151],"behavioural":[153,245],"intentions":[154],"suggests":[163],"perceived":[166,239,280],"risks":[167],"associated":[168],"with":[169,274],"due":[173],"their":[175],"potential":[176,226],"misuse":[177],"can":[178,198],"be":[179],"minimized":[180],"by":[181],"effectively":[182],"implementing":[183],"user":[185],"guidelines,":[186],"developing":[188],"literacy":[190],"Information":[193],"professionals":[194],"ethical":[196],"libraries":[197],"an":[200],"important":[201],"role":[202],"\u201cbuilding":[204],"bridge\u201d":[206],"between":[207],"cutting-edge":[208],"capabilities":[210],"information":[212],"users\u2019":[213],"needs":[214],"rights.":[216],"holds":[224],"substantial":[225],"understanding":[228],"influence":[230],"performance":[232],"expectancy,":[233,235],"effort":[234],"risk,":[240],"intention":[246],"adoption.":[250],"This":[251],"contributes":[253],"limited":[256],"body":[257],"investigating":[260],"UTAUT":[272],"additional":[275],"constructs":[276],"trust":[278],"risk.":[281]},"counts_by_year":[{"year":2026,"cited_by_count":8},{"year":2025,"cited_by_count":26},{"year":2024,"cited_by_count":2}],"updated_date":"2026-03-27T14:29:43.386196","created_date":"2025-10-10T00:00:00"}