{"id":"https://openalex.org/W4293078890","doi":"https://doi.org/10.1177/09610006221101898","title":"Not like riding a bike: How public libraries facilitate older people\u2019s digital inclusion during the Covid-19 pandemic","display_name":"Not like riding a bike: How public libraries facilitate older people\u2019s digital inclusion during the Covid-19 pandemic","publication_year":2022,"publication_date":"2022-06-08","ids":{"openalex":"https://openalex.org/W4293078890","doi":"https://doi.org/10.1177/09610006221101898"},"language":"en","primary_location":{"id":"doi:10.1177/09610006221101898","is_oa":true,"landing_page_url":"https://doi.org/10.1177/09610006221101898","pdf_url":null,"source":{"id":"https://openalex.org/S115019648","display_name":"Journal of Librarianship and Information Science","issn_l":"0961-0006","issn":["0961-0006","1741-6477"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Librarianship and Information Science","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.1177/09610006221101898","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5079890175","display_name":"Biddy Casselden","orcid":"https://orcid.org/0000-0001-7941-9266"},"institutions":[{"id":"https://openalex.org/I32394136","display_name":"Northumbria University","ror":"https://ror.org/049e6bc10","country_code":"GB","type":"education","lineage":["https://openalex.org/I32394136"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Biddy Casselden","raw_affiliation_strings":["Northumbria University, UK"],"raw_orcid":"https://orcid.org/0000-0001-7941-9266","affiliations":[{"raw_affiliation_string":"Northumbria University, UK","institution_ids":["https://openalex.org/I32394136"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5079890175"],"corresponding_institution_ids":["https://openalex.org/I32394136"],"apc_list":null,"apc_paid":null,"fwci":16.9569,"has_fulltext":false,"cited_by_count":35,"citation_normalized_percentile":{"value":0.99280231,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"55","issue":"3","first_page":"704","last_page":"718"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11446","display_name":"Mobile Health and mHealth Applications","score":0.9578999876976013,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11479","display_name":"Smart Cities and Technologies","score":0.9573000073432922,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-exclusion","display_name":"Social exclusion","score":0.6132727265357971},{"id":"https://openalex.org/keywords/digital-literacy","display_name":"Digital literacy","score":0.5724679231643677},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5148324370384216},{"id":"https://openalex.org/keywords/digital-divide","display_name":"Digital divide","score":0.5036785006523132},{"id":"https://openalex.org/keywords/general-partnership","display_name":"General partnership","score":0.4436870515346527},{"id":"https://openalex.org/keywords/inclusion","display_name":"Inclusion (mineral)","score":0.4432605504989624},{"id":"https://openalex.org/keywords/pandemic","display_name":"Pandemic","score":0.43084245920181274},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.41265010833740234},{"id":"https://openalex.org/keywords/medical-education","display_name":"Medical education","score":0.34181612730026245},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.33323702216148376},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.29618608951568604},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.24676033854484558},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.23377758264541626},{"id":"https://openalex.org/keywords/pedagogy","display_name":"Pedagogy","score":0.19053611159324646},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.15803003311157227},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.101744145154953}],"concepts":[{"id":"https://openalex.org/C134659438","wikidata":"https://www.wikidata.org/wiki/Q5853064","display_name":"Social exclusion","level":2,"score":0.6132727265357971},{"id":"https://openalex.org/C2777646416","wikidata":"https://www.wikidata.org/wiki/Q242069","display_name":"Digital literacy","level":2,"score":0.5724679231643677},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5148324370384216},{"id":"https://openalex.org/C173655357","wikidata":"https://www.wikidata.org/wiki/Q244752","display_name":"Digital divide","level":3,"score":0.5036785006523132},{"id":"https://openalex.org/C71750763","wikidata":"https://www.wikidata.org/wiki/Q646164","display_name":"General partnership","level":2,"score":0.4436870515346527},{"id":"https://openalex.org/C109359841","wikidata":"https://www.wikidata.org/wiki/Q728944","display_name":"Inclusion (mineral)","level":2,"score":0.4432605504989624},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.43084245920181274},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.41265010833740234},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.34181612730026245},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.33323702216148376},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.29618608951568604},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.24676033854484558},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.23377758264541626},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.19053611159324646},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.15803003311157227},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.101744145154953},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1177/09610006221101898","is_oa":true,"landing_page_url":"https://doi.org/10.1177/09610006221101898","pdf_url":null,"source":{"id":"https://openalex.org/S115019648","display_name":"Journal of Librarianship and Information Science","issn_l":"0961-0006","issn":["0961-0006","1741-6477"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Librarianship and Information Science","raw_type":"journal-article"},{"id":"pmh:oai:nrl.northumbria.ac.uk:49067","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306401884","display_name":"Northumbria Research Link (Northumbria University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I32394136","host_organization_name":"Northumbria University","host_organization_lineage":["https://openalex.org/I32394136"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":{"id":"doi:10.1177/09610006221101898","is_oa":true,"landing_page_url":"https://doi.org/10.1177/09610006221101898","pdf_url":null,"source":{"id":"https://openalex.org/S115019648","display_name":"Journal of Librarianship and Information Science","issn_l":"0961-0006","issn":["0961-0006","1741-6477"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Librarianship and Information Science","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities","score":0.5699999928474426}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":17,"referenced_works":["https://openalex.org/W1599938397","https://openalex.org/W1814389775","https://openalex.org/W1965274779","https://openalex.org/W2016053697","https://openalex.org/W2021365718","https://openalex.org/W2053011943","https://openalex.org/W2145725144","https://openalex.org/W2165243546","https://openalex.org/W2607155039","https://openalex.org/W2889284275","https://openalex.org/W2912559997","https://openalex.org/W2981953344","https://openalex.org/W3016016050","https://openalex.org/W3024340705","https://openalex.org/W3131046479","https://openalex.org/W3159042151","https://openalex.org/W3185637068"],"related_works":["https://openalex.org/W3165920664","https://openalex.org/W2739852106","https://openalex.org/W3185553570","https://openalex.org/W2765817684","https://openalex.org/W2997895985","https://openalex.org/W585428044","https://openalex.org/W2578322776","https://openalex.org/W2296502127","https://openalex.org/W3110021006","https://openalex.org/W3022627635"],"abstract_inverted_index":{"The":[0,24],"UK":[1],"digital":[2,12,33,42,53,65,68,98,123,173,196,210,238],"divide,":[3],"whereby":[4],"sections":[5],"of":[6,11,84,105,116,161,168,221,242],"society":[7],"have":[8],"limited":[9],"use":[10],"technology,":[13],"results":[14],"in":[15,63,132,135,204,230,246,265],"unequal":[16],"access":[17,74,227],"to":[18,31,51,75,95,128,192,201,215,228,267,286],"information,":[19],"knowledge,":[20],"goods":[21],"and":[22,35,55,71,73,77,100,126,148,171,176,198,212,225,269],"services.":[23],"Covid-19":[25,89],"pandemic":[26,90],"has":[27,37],"exacerbated":[28],"the":[29,81,88,117,166,169,187,194,219,281],"push":[30],"a":[32,60,158,235,243,262,274],"world,":[34],"this":[36,287],"challenged":[38],"people":[39,130,191,253],"who":[40,47],"suffer":[41],"exclusion,":[43,66],"including":[44],"older":[45,129,162,190,252],"people,":[46],"are":[48],"more":[49],"likely":[50],"lack":[52],"skills":[54,69,124,199],"understanding.":[56],"Public":[57],"libraries":[58],"play":[59],"key":[61],"role":[62],"tackling":[64],"providing":[67,121],"training":[70,125,178,276],"support,":[72],"equipment":[76],"Wi-Fi":[78,229],"thereby":[79],"enhancing":[80],"social":[82,101,244],"inclusion":[83],"marginalised":[85],"groups.":[86],"During":[87],"innovative":[91],"solutions":[92],"were":[93],"piloted":[94],"help":[96],"tackle":[97],"exclusion":[99],"isolation":[102],"despite":[103],"closure":[104],"face-to-face":[106],"library":[107],"interventions,":[108],"particularly":[109],"during":[110,139,255],"lockdowns.":[111],"This":[112],"article":[113],"explores":[114],"evaluation":[115],"Housing":[118],"Plus":[119],"Pilot,":[120],"remote":[122],"support":[127],"living":[131],"sheltered":[133,232,247],"housing":[134,233,248],"Newcastle":[136,149],"upon":[137],"Tyne":[138],"2021,":[140],"delivered":[141],"through":[142,218],"partnership":[143],"between":[144],"Your":[145],"Homes":[146],"Newcastle,":[147],"City":[150],"Libraries.":[151],"A":[152],"qualitative":[153],"case":[154],"study":[155],"approach":[156,277],"examined":[157],"small":[159],"sample":[160],"people\u2019s":[163],"perceptions":[164],"regarding":[165],"success":[167],"pilot,":[170],"their":[172,222,231],"literacy":[174],"before":[175],"after":[177],"using":[179],"semi-structured":[180],"interviews":[181],"via":[182],"telephone.":[183],"Findings":[184],"showed":[185],"that":[186,278],"pilot":[188],"enabled":[189],"gain":[193],"necessary":[195],"knowledge":[197],"required":[200],"boost":[202],"confidence":[203],"becoming":[205],"digitally":[206],"literate":[207],"citizens.":[208],"Tackling":[209],"fears":[211],"enabling":[213],"them":[214],"reinforce":[216],"learning":[217],"provision":[220],"own":[223],"tablet,":[224],"free":[226],"provided":[234,261],"springboard":[236],"for":[237],"behaviour":[239],"change.":[240],"Use":[241],"setting":[245],"not":[249],"only":[250],"kept":[251],"safe":[254],"socially":[256],"distanced":[257],"times,":[258],"but":[259],"also":[260],"supportive":[263],"environment":[264],"which":[266,283],"learn":[268],"practice":[270],"skills,":[271],"together":[272],"with":[273],"step-by-step":[275],"focussed":[279],"on":[280],"individual,":[282],"was":[284],"wellsuited":[285],"demographic.":[288]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":14},{"year":2024,"cited_by_count":10},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}