{"id":"https://openalex.org/W2091355981","doi":"https://doi.org/10.1177/0961000611426443","title":"Library 2.0 versus other library service models: A critical analysis","display_name":"Library 2.0 versus other library service models: A critical analysis","publication_year":2011,"publication_date":"2011-11-10","ids":{"openalex":"https://openalex.org/W2091355981","doi":"https://doi.org/10.1177/0961000611426443","mag":"2091355981"},"language":"en","primary_location":{"id":"doi:10.1177/0961000611426443","is_oa":false,"landing_page_url":"https://doi.org/10.1177/0961000611426443","pdf_url":null,"source":{"id":"https://openalex.org/S115019648","display_name":"Journal of Librarianship and Information Science","issn_l":"0961-0006","issn":["0961-0006","1741-6477"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Librarianship and Information Science","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5020778377","display_name":"Tom Kwanya","orcid":"https://orcid.org/0000-0002-6306-2669"},"institutions":[{"id":"https://openalex.org/I95023434","display_name":"University of KwaZulu-Natal","ror":"https://ror.org/04qzfn040","country_code":"ZA","type":"education","lineage":["https://openalex.org/I95023434"]}],"countries":["ZA"],"is_corresponding":true,"raw_author_name":"Tom Kwanya","raw_affiliation_strings":["University of Kwazulu-Natal, South-Africa"],"affiliations":[{"raw_affiliation_string":"University of Kwazulu-Natal, South-Africa","institution_ids":["https://openalex.org/I95023434"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057146112","display_name":"Christine Stilwell","orcid":"https://orcid.org/0000-0002-1372-9576"},"institutions":[{"id":"https://openalex.org/I95023434","display_name":"University of KwaZulu-Natal","ror":"https://ror.org/04qzfn040","country_code":"ZA","type":"education","lineage":["https://openalex.org/I95023434"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Christine Stilwell","raw_affiliation_strings":["University of KwaZulu-Natal, South Africa","University of Kwazulu-Natal, South-Africa"],"affiliations":[{"raw_affiliation_string":"University of KwaZulu-Natal, South Africa","institution_ids":["https://openalex.org/I95023434"]},{"raw_affiliation_string":"University of Kwazulu-Natal, South-Africa","institution_ids":["https://openalex.org/I95023434"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5060346390","display_name":"Peter G. Underwood","orcid":"https://orcid.org/0000-0003-4755-6551"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Peter G Underwood","raw_affiliation_strings":["University of Cape Town, South Africa"],"affiliations":[{"raw_affiliation_string":"University of Cape Town, South Africa","institution_ids":["https://openalex.org/I157614274"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5020778377"],"corresponding_institution_ids":["https://openalex.org/I95023434"],"apc_list":null,"apc_paid":null,"fwci":2.9558,"has_fulltext":false,"cited_by_count":26,"citation_normalized_percentile":{"value":0.92631394,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"44","issue":"3","first_page":"145","last_page":"162"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12863","display_name":"Web and Library Services","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12863","display_name":"Web and Library Services","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.9785000085830688,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9605000019073486,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.7394038438796997},{"id":"https://openalex.org/keywords/service-model","display_name":"Service model","score":0.6710250377655029},{"id":"https://openalex.org/keywords/subject","display_name":"Subject (documents)","score":0.6155878305435181},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5981297492980957},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.5196108222007751},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.38905271887779236},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.3687525987625122},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.29029470682144165},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.20564010739326477}],"concepts":[{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.7394038438796997},{"id":"https://openalex.org/C2983289691","wikidata":"https://www.wikidata.org/wiki/Q7455768","display_name":"Service model","level":3,"score":0.6710250377655029},{"id":"https://openalex.org/C2777855551","wikidata":"https://www.wikidata.org/wiki/Q12310021","display_name":"Subject (documents)","level":2,"score":0.6155878305435181},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5981297492980957},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.5196108222007751},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.38905271887779236},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3687525987625122},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.29029470682144165},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.20564010739326477}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1177/0961000611426443","is_oa":false,"landing_page_url":"https://doi.org/10.1177/0961000611426443","pdf_url":null,"source":{"id":"https://openalex.org/S115019648","display_name":"Journal of Librarianship and Information Science","issn_l":"0961-0006","issn":["0961-0006","1741-6477"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Librarianship and Information Science","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Quality Education","score":0.6499999761581421,"id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":68,"referenced_works":["https://openalex.org/W21128519","https://openalex.org/W51708355","https://openalex.org/W93694898","https://openalex.org/W100939584","https://openalex.org/W144731915","https://openalex.org/W305820751","https://openalex.org/W358233098","https://openalex.org/W417933996","https://openalex.org/W568210644","https://openalex.org/W571578703","https://openalex.org/W589160778","https://openalex.org/W596153453","https://openalex.org/W604662549","https://openalex.org/W631015649","https://openalex.org/W647721804","https://openalex.org/W1482603553","https://openalex.org/W1513787542","https://openalex.org/W1532935751","https://openalex.org/W1534996319","https://openalex.org/W1547806733","https://openalex.org/W1549180700","https://openalex.org/W1593350625","https://openalex.org/W1596729597","https://openalex.org/W1844314070","https://openalex.org/W1964202738","https://openalex.org/W1979272103","https://openalex.org/W1979673806","https://openalex.org/W1981266358","https://openalex.org/W1989548129","https://openalex.org/W1989961019","https://openalex.org/W1990574475","https://openalex.org/W2002954928","https://openalex.org/W2004899436","https://openalex.org/W2006673462","https://openalex.org/W2008231684","https://openalex.org/W2010645998","https://openalex.org/W2018292803","https://openalex.org/W2030898111","https://openalex.org/W2039923913","https://openalex.org/W2044716004","https://openalex.org/W2046830855","https://openalex.org/W2057246488","https://openalex.org/W2062222650","https://openalex.org/W2075459840","https://openalex.org/W2079695029","https://openalex.org/W2088949210","https://openalex.org/W2089161873","https://openalex.org/W2091331831","https://openalex.org/W2112230051","https://openalex.org/W2139122797","https://openalex.org/W2150503371","https://openalex.org/W2165497646","https://openalex.org/W2170296042","https://openalex.org/W2260999345","https://openalex.org/W2273971698","https://openalex.org/W2288858336","https://openalex.org/W2311214493","https://openalex.org/W2477444132","https://openalex.org/W2593329994","https://openalex.org/W2725416466","https://openalex.org/W3022044346","https://openalex.org/W3045541267","https://openalex.org/W3129652363","https://openalex.org/W3174080085","https://openalex.org/W3198415836","https://openalex.org/W3203903543","https://openalex.org/W4235685551","https://openalex.org/W4246256342"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2361285706","https://openalex.org/W2375323599","https://openalex.org/W3030448103","https://openalex.org/W2386766118","https://openalex.org/W2382948228","https://openalex.org/W2365482442","https://openalex.org/W2391547337","https://openalex.org/W2360695303","https://openalex.org/W2355053902"],"abstract_inverted_index":{"Literature":[0],"on":[1],"library":[2,59,82,134,154],"service":[3,60,83,135],"models":[4,61,109,130,145],"is":[5,86,95,104,140],"scarce":[6],"and":[7,17,116,179],"exists":[8],"mainly":[9],"in":[10,101,120],"non-traditional":[11],"formats":[12],"such":[13],"as":[14,64,66],"blog":[15],"entries":[16],"webpages.":[18],"Nonetheless,":[19],"the":[20,30,58,99,108,123,129,162,172],"subject":[21],"evokes":[22],"heated":[23],"debate":[24],"among":[25],"librarians":[26],"with":[27,70],"many":[28,81],"supporting":[29],"model":[31,93,163],"they":[32,68],"are":[33,40,80,110],"using,":[34],"sometimes":[35],"without":[36],"understanding":[37],"that":[38,62,77,107,126,143],"there":[39,79],"other":[41],"options":[42],"which":[43,94],"perhaps":[44],"could":[45],"be":[46,168],"better":[47],"for":[48],"their":[49,176,180],"circumstances.":[50],"Through":[51],"critical":[52],"documentary":[53],"analysis,":[54],"this":[55],"study":[56,124],"explores":[57],"exist":[63],"well":[65],"how":[67],"compare":[69],"each":[71],"other.":[72],"The":[73],"findings":[74],"have":[75],"revealed":[76],"although":[78],"models,":[84],"it":[85,139],"not":[87],"possible":[88],"to":[89,152,164,170],"get":[90],"a":[91,157],"clear-cut":[92],"exclusive":[96],"of":[97,128,175],"all":[98,133],"others":[100,151],"practice.":[102],"It":[103],"also":[105,141],"evident":[106],"continuously":[111],"evolving":[112],"along":[113],"general":[114],"socio-economic":[115],"technological":[117],"development":[118],"patterns":[119],"society.":[121],"Similarly,":[122],"suggests":[125],"none":[127],"can":[131],"suit":[132],"provision":[136],"contexts.":[137,181],"However,":[138],"apparent":[142],"some":[144],"may":[146],"yield":[147],"more":[148],"benefits":[149],"than":[150],"specific":[153],"communities":[155,178],"at":[156],"particular":[158],"time.":[159],"In":[160],"deciding":[161],"apply,":[165],"libraries":[166],"should":[167],"careful":[169],"accommodate":[171],"prevailing":[173],"characterization":[174],"user":[177]},"counts_by_year":[{"year":2023,"cited_by_count":3},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":6},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3}],"updated_date":"2026-01-08T20:05:33.558190","created_date":"2025-10-10T00:00:00"}
