{"id":"https://openalex.org/W403004725","doi":"https://doi.org/10.1177/0165551515586712","title":"Public engagement with firms on social media in China","display_name":"Public engagement with firms on social media in China","publication_year":2015,"publication_date":"2015-05-28","ids":{"openalex":"https://openalex.org/W403004725","doi":"https://doi.org/10.1177/0165551515586712","mag":"403004725"},"language":"en","primary_location":{"id":"doi:10.1177/0165551515586712","is_oa":false,"landing_page_url":"https://doi.org/10.1177/0165551515586712","pdf_url":null,"source":{"id":"https://openalex.org/S68913162","display_name":"Journal of Information Science","issn_l":"0165-5515","issn":["0165-5515","1741-6485"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information Science","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048332133","display_name":"Jiuchang Wei","orcid":"https://orcid.org/0000-0003-4884-0669"},"institutions":[{"id":"https://openalex.org/I126520041","display_name":"University of Science and Technology of China","ror":"https://ror.org/04c4dkn09","country_code":"CN","type":"education","lineage":["https://openalex.org/I126520041","https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jiuchang Wei","raw_affiliation_strings":["School of Management, University of Science and Technology of China, People\u2019s Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, University of Science and Technology of China, People\u2019s Republic of China","institution_ids":["https://openalex.org/I126520041"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5039591028","display_name":"Jia Xu","orcid":"https://orcid.org/0000-0001-8282-1301"},"institutions":[{"id":"https://openalex.org/I126520041","display_name":"University of Science and Technology of China","ror":"https://ror.org/04c4dkn09","country_code":"CN","type":"education","lineage":["https://openalex.org/I126520041","https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Jia Xu","raw_affiliation_strings":["School of Management, University of Science and Technology of China, People\u2019s Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, University of Science and Technology of China, People\u2019s Republic of China","institution_ids":["https://openalex.org/I126520041"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5109953008","display_name":"Dingtao Zhao","orcid":null},"institutions":[{"id":"https://openalex.org/I126520041","display_name":"University of Science and Technology of China","ror":"https://ror.org/04c4dkn09","country_code":"CN","type":"education","lineage":["https://openalex.org/I126520041","https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Dingtao Zhao","raw_affiliation_strings":["School of Management, University of Science and Technology of China, People\u2019s Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, University of Science and Technology of China, People\u2019s Republic of China","institution_ids":["https://openalex.org/I126520041"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5039591028"],"corresponding_institution_ids":["https://openalex.org/I126520041"],"apc_list":null,"apc_paid":null,"fwci":10.4023,"has_fulltext":false,"cited_by_count":21,"citation_normalized_percentile":{"value":0.97504717,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"41","issue":"5","first_page":"624","last_page":"639"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10064","display_name":"Complex Network Analysis Techniques","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/3109","display_name":"Statistical and Nonlinear Physics"},"field":{"id":"https://openalex.org/fields/31","display_name":"Physics and Astronomy"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/china","display_name":"China","score":0.7191216945648193},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.704325795173645},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.6365461945533752},{"id":"https://openalex.org/keywords/information-overload","display_name":"Information overload","score":0.6299344301223755},{"id":"https://openalex.org/keywords/frame","display_name":"Frame (networking)","score":0.6292530298233032},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.5980607271194458},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5555204749107361},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5524343252182007},{"id":"https://openalex.org/keywords/variance","display_name":"Variance (accounting)","score":0.4972362816333771},{"id":"https://openalex.org/keywords/public-engagement","display_name":"Public engagement","score":0.43504977226257324},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.4010459780693054},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.33852672576904297},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3290417194366455},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.14426350593566895},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1413789987564087},{"id":"https://openalex.org/keywords/accounting","display_name":"Accounting","score":0.09190312027931213}],"concepts":[{"id":"https://openalex.org/C191935318","wikidata":"https://www.wikidata.org/wiki/Q148","display_name":"China","level":2,"score":0.7191216945648193},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.704325795173645},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.6365461945533752},{"id":"https://openalex.org/C186625053","wikidata":"https://www.wikidata.org/wiki/Q1130191","display_name":"Information overload","level":2,"score":0.6299344301223755},{"id":"https://openalex.org/C126042441","wikidata":"https://www.wikidata.org/wiki/Q1324888","display_name":"Frame (networking)","level":2,"score":0.6292530298233032},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.5980607271194458},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5555204749107361},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5524343252182007},{"id":"https://openalex.org/C196083921","wikidata":"https://www.wikidata.org/wiki/Q7915758","display_name":"Variance (accounting)","level":2,"score":0.4972362816333771},{"id":"https://openalex.org/C205112559","wikidata":"https://www.wikidata.org/wiki/Q7257735","display_name":"Public engagement","level":2,"score":0.43504977226257324},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.4010459780693054},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.33852672576904297},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3290417194366455},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.14426350593566895},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1413789987564087},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.09190312027931213},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1177/0165551515586712","is_oa":false,"landing_page_url":"https://doi.org/10.1177/0165551515586712","pdf_url":null,"source":{"id":"https://openalex.org/S68913162","display_name":"Journal of Information Science","issn_l":"0165-5515","issn":["0165-5515","1741-6485"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information Science","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":101,"referenced_works":["https://openalex.org/W35874363","https://openalex.org/W132767962","https://openalex.org/W137110188","https://openalex.org/W156351472","https://openalex.org/W181751370","https://openalex.org/W628441259","https://openalex.org/W762389590","https://openalex.org/W787775675","https://openalex.org/W1485977648","https://openalex.org/W1486369362","https://openalex.org/W1520204230","https://openalex.org/W1548819009","https://openalex.org/W1555425735","https://openalex.org/W1609706284","https://openalex.org/W1648857618","https://openalex.org/W1952707391","https://openalex.org/W1954032987","https://openalex.org/W1973512904","https://openalex.org/W1976631369","https://openalex.org/W1978712750","https://openalex.org/W1982119734","https://openalex.org/W1983280144","https://openalex.org/W1984314602","https://openalex.org/W1988926457","https://openalex.org/W1992616068","https://openalex.org/W1992871311","https://openalex.org/W1993906635","https://openalex.org/W1996615176","https://openalex.org/W2001442493","https://openalex.org/W2001848312","https://openalex.org/W2005133873","https://openalex.org/W2006620598","https://openalex.org/W2009047100","https://openalex.org/W2009426659","https://openalex.org/W2032679719","https://openalex.org/W2037858832","https://openalex.org/W2037993836","https://openalex.org/W2046804949","https://openalex.org/W2049400409","https://openalex.org/W2049702279","https://openalex.org/W2054712743","https://openalex.org/W2055957857","https://openalex.org/W2059503205","https://openalex.org/W2064992860","https://openalex.org/W2067534308","https://openalex.org/W2068290483","https://openalex.org/W2073941632","https://openalex.org/W2074353574","https://openalex.org/W2077928734","https://openalex.org/W2078699617","https://openalex.org/W2080039693","https://openalex.org/W2083861009","https://openalex.org/W2086354931","https://openalex.org/W2087791853","https://openalex.org/W2089295221","https://openalex.org/W2089363775","https://openalex.org/W2093163898","https://openalex.org/W2095942159","https://openalex.org/W2107743791","https://openalex.org/W2109740547","https://openalex.org/W2111735243","https://openalex.org/W2116903854","https://openalex.org/W2118489780","https://openalex.org/W2121001699","https://openalex.org/W2121583048","https://openalex.org/W2122915790","https://openalex.org/W2125045187","https://openalex.org/W2127283001","https://openalex.org/W2127884779","https://openalex.org/W2134742119","https://openalex.org/W2134994763","https://openalex.org/W2138424453","https://openalex.org/W2138794141","https://openalex.org/W2141404050","https://openalex.org/W2147131251","https://openalex.org/W2150468871","https://openalex.org/W2151275433","https://openalex.org/W2152818350","https://openalex.org/W2156893297","https://openalex.org/W2160431303","https://openalex.org/W2160600442","https://openalex.org/W2165550868","https://openalex.org/W2170890002","https://openalex.org/W2179252414","https://openalex.org/W2316677732","https://openalex.org/W2480070916","https://openalex.org/W2579555219","https://openalex.org/W2800951387","https://openalex.org/W2914926672","https://openalex.org/W3123172907","https://openalex.org/W3124351517","https://openalex.org/W4207014596","https://openalex.org/W4231200520","https://openalex.org/W4232857850","https://openalex.org/W4233135949","https://openalex.org/W4251689630","https://openalex.org/W4253775819","https://openalex.org/W4255173720","https://openalex.org/W4285719527","https://openalex.org/W4298197486","https://openalex.org/W4362230040"],"related_works":["https://openalex.org/W3134493632","https://openalex.org/W1602080981","https://openalex.org/W4242208525","https://openalex.org/W2544661358","https://openalex.org/W2543533418","https://openalex.org/W4240249180","https://openalex.org/W1972752099","https://openalex.org/W4245659985","https://openalex.org/W842589350","https://openalex.org/W3125287123"],"abstract_inverted_index":{"An":[0],"increasing":[1],"number":[2,111],"of":[3,47,105,112,123],"companies":[4],"use":[5],"social":[6],"media":[7,58],"such":[8],"as":[9,110],"micro":[10,23,35,48,91],"blogs":[11,24,49],"to":[12,30],"promote":[13],"celebrities":[14],"in":[15,27,50,70],"Internet":[16],"communities.":[17],"Companies":[18],"may":[19],"run":[20],"their":[21],"official":[22,90],"differently,":[25],"which":[26],"turn":[28],"leads":[29],"different":[31],"public":[32,85,107],"engagements":[33],"on":[34,43,64,129],"blogging":[36],"sites.":[37],"This":[38],"study":[39],"takes":[40],"a":[41,126],"perspective":[42],"the":[44,55,65,76,88,106,120,130],"adoption":[45],"behaviours":[46],"enterprises":[51],"by":[52],"looking":[53],"at":[54],"relationship":[56],"between":[57],"frame":[59,62],"and":[60,80],"audience":[61,131],"based":[63],"China":[66],"Fortune":[67],"500":[68],"firms":[69],"2014.":[71],"The":[72,102,115],"results":[73,116],"show":[74,118],"that":[75,119],"updates,":[77],"active":[78],"days":[79],"followings":[81],"are":[82],"associated":[83],"with":[84,87],"engagement":[86,108],"corporate":[89],"blogs.":[92],"In":[93],"particular,":[94],"we":[95],"found":[96],"information":[97,100],"overload":[98],"from":[99],"updates.":[101],"marginal":[103],"utility":[104],"decreases":[109],"updates":[113,124],"increases.":[114],"also":[117],"daily":[121],"variance":[122],"has":[125],"significant":[127],"influence":[128],"frame.":[132]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":4}],"updated_date":"2026-06-18T08:10:14.011955","created_date":"2025-10-10T00:00:00"}