{"id":"https://openalex.org/W2152708997","doi":"https://doi.org/10.1177/0165551506070728","title":"Personalized service? Changing the role of the government librarian","display_name":"Personalized service? Changing the role of the government librarian","publication_year":2007,"publication_date":"2007-03-24","ids":{"openalex":"https://openalex.org/W2152708997","doi":"https://doi.org/10.1177/0165551506070728","mag":"2152708997"},"language":"en","primary_location":{"id":"doi:10.1177/0165551506070728","is_oa":false,"landing_page_url":"https://doi.org/10.1177/0165551506070728","pdf_url":null,"source":{"id":"https://openalex.org/S68913162","display_name":"Journal of Information Science","issn_l":"0165-5515","issn":["0165-5515","1741-6485"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information Science","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5002801847","display_name":"Kathy Taylor","orcid":"https://orcid.org/0000-0003-0768-5789"},"institutions":[{"id":"https://openalex.org/I4210101025","display_name":"The Rotherham NHS Foundation Trust","ror":"https://ror.org/00z4t3785","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I4210101025"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Katherine Taylor","raw_affiliation_strings":["Knowledge Service, Rotherham PCT, Rotherham, UK"],"affiliations":[{"raw_affiliation_string":"Knowledge Service, Rotherham PCT, Rotherham, UK","institution_ids":["https://openalex.org/I4210101025"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5014535690","display_name":"Sheila Corrall","orcid":"https://orcid.org/0000-0001-5591-6524"},"institutions":[{"id":"https://openalex.org/I91136226","display_name":"University of Sheffield","ror":"https://ror.org/05krs5044","country_code":"GB","type":"education","lineage":["https://openalex.org/I91136226"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Sheila Corrall","raw_affiliation_strings":["Department of Information Studies, University of Sheffield, Sheffield, UK,"],"affiliations":[{"raw_affiliation_string":"Department of Information Studies, University of Sheffield, Sheffield, UK,","institution_ids":["https://openalex.org/I91136226"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5014535690"],"corresponding_institution_ids":["https://openalex.org/I91136226"],"apc_list":null,"apc_paid":null,"fwci":4.2516,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.93495459,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"33","issue":"3","first_page":"298","last_page":"314"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.9904999732971191,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.9904999732971191,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12863","display_name":"Web and Library Services","score":0.9873999953269958,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12289","display_name":"Library Science and Administration","score":0.9750000238418579,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.5911381244659424},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5228798389434814},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5172527432441711},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5101523995399475},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5099509954452515},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5071816444396973},{"id":"https://openalex.org/keywords/scope","display_name":"Scope (computer science)","score":0.5009515285491943},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4735604524612427},{"id":"https://openalex.org/keywords/focus-group","display_name":"Focus group","score":0.43361160159111023},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.412350594997406},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.20482423901557922},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.12343108654022217}],"concepts":[{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.5911381244659424},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5228798389434814},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5172527432441711},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5101523995399475},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5099509954452515},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5071816444396973},{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.5009515285491943},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4735604524612427},{"id":"https://openalex.org/C56995899","wikidata":"https://www.wikidata.org/wiki/Q1126687","display_name":"Focus group","level":2,"score":0.43361160159111023},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.412350594997406},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.20482423901557922},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.12343108654022217},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1177/0165551506070728","is_oa":false,"landing_page_url":"https://doi.org/10.1177/0165551506070728","pdf_url":null,"source":{"id":"https://openalex.org/S68913162","display_name":"Journal of Information Science","issn_l":"0165-5515","issn":["0165-5515","1741-6485"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information Science","raw_type":"journal-article"},{"id":"pmh:oai:d-scholarship.pitt.edu:25118","is_oa":false,"landing_page_url":"https://d-scholarship.pitt.edu/25118/4/licence.txt","pdf_url":null,"source":{"id":"https://openalex.org/S4306402375","display_name":"D-Scholarship@Pitt (University of Pittsburgh)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I170201317","host_organization_name":"University of Pittsburgh","host_organization_lineage":["https://openalex.org/I170201317"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"},{"id":"pmh:oai:eprints.whiterose.ac.uk:1458","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306400854","display_name":"White Rose Research Online (University of Leeds, The University of Sheffield, University of York)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I2800616092","host_organization_name":"White Rose University Consortium","host_organization_lineage":["https://openalex.org/I2800616092"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17","score":0.5600000023841858}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":42,"referenced_works":["https://openalex.org/W18018593","https://openalex.org/W220688597","https://openalex.org/W221717170","https://openalex.org/W230730505","https://openalex.org/W232829010","https://openalex.org/W1494384570","https://openalex.org/W1560219504","https://openalex.org/W1564642694","https://openalex.org/W1578732921","https://openalex.org/W1658908529","https://openalex.org/W1876866466","https://openalex.org/W1954371274","https://openalex.org/W1974005586","https://openalex.org/W1979637832","https://openalex.org/W1980354328","https://openalex.org/W1985791228","https://openalex.org/W1994577317","https://openalex.org/W2000886186","https://openalex.org/W2013271003","https://openalex.org/W2015308786","https://openalex.org/W2018974934","https://openalex.org/W2022928083","https://openalex.org/W2025587945","https://openalex.org/W2038294473","https://openalex.org/W2039012092","https://openalex.org/W2058302843","https://openalex.org/W2058756306","https://openalex.org/W2073058860","https://openalex.org/W2075470034","https://openalex.org/W2089977875","https://openalex.org/W2103372844","https://openalex.org/W2105749206","https://openalex.org/W2112330193","https://openalex.org/W2118370377","https://openalex.org/W2120898066","https://openalex.org/W2492674458","https://openalex.org/W2500072801","https://openalex.org/W2523850591","https://openalex.org/W2889298043","https://openalex.org/W3022607203","https://openalex.org/W4285719527","https://openalex.org/W4300985946"],"related_works":["https://openalex.org/W4241523039","https://openalex.org/W2360028903","https://openalex.org/W4280543773","https://openalex.org/W178231042","https://openalex.org/W2366083136","https://openalex.org/W2387622493","https://openalex.org/W1932132538","https://openalex.org/W2357832196","https://openalex.org/W1566252468","https://openalex.org/W29666653"],"abstract_inverted_index":{"This":[0],"study":[1],"investigated":[2],"the":[3,21,28,40,51,111,114,131],"feasibility":[4],"of":[5,27,36,89,96],"a":[6,11,104],"personalized":[7,37],"information":[8,120,123],"service":[9,52,145],"in":[10,100],"government":[12,41,70],"department.":[13],"A":[14,30],"qualitative":[15],"methodology":[16],"explored":[17],"stakeholder":[18],"opinions":[19],"on":[20,73,113,144],"remit,":[22],"marketing,":[23,148],"resourcing":[24],"and":[25,32,78,87,98,126,130,137,151],"measurement":[26],"service.":[29],"questionnaire":[31],"interviews":[33],"gathered":[34],"experiences":[35],"provision":[38],"across":[39],"sector.":[42],"Potential":[43],"users":[44],"were":[45,58],"similarly":[46],"surveyed":[47],"to":[48,63,133],"discuss":[49],"how":[50],"could":[53],"meet":[54],"their":[55],"needs.":[56],"Data":[57],"analysed":[59],"using":[60],"coding":[61],"techniques":[62],"identify":[64],"emerging":[65],"theory.":[66],"Lessons":[67],"learned":[68],"from":[69,110],"librarians":[71],"centred":[72],"clarifying":[74],"requirements,":[75],"balancing":[76],"workloads":[77],"selective":[79],"marketing.":[80],"The":[81],"user":[82],"survey":[83],"showed":[84],"low":[85],"usage":[86],"awareness":[88],"existing":[90],"specialist":[91],"services,":[92],"but":[93],"high":[94],"levels":[95],"need":[97,132],"interest":[99],"services":[101],"repackaged":[102],"as":[103],"tailored":[105],"offering.":[106],"Fieldwork":[107],"confirmed":[108],"findings":[109],"literature":[112],"scope":[115],"for":[116],"adding":[117],"value":[118],"through":[119],"management":[121],"advice,":[122],"skills":[124],"training":[125],"substantive":[127],"research":[128],"assistance":[129],"understand":[134],"business":[135],"processes":[136],"develop":[138],"effective":[139],"partnerships.":[140],"Concluding":[141],"recommendations":[142],"focus":[143],"definition,":[146],"strategic":[147],"resource":[149],"utilization":[150],"performance":[152],"measurement.":[153]},"counts_by_year":[{"year":2021,"cited_by_count":2},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":1}],"updated_date":"2026-04-05T17:49:38.594831","created_date":"2025-10-10T00:00:00"}