{"id":"https://openalex.org/W2054348603","doi":"https://doi.org/10.1177/0165551504046725","title":"A case study of the process of achieving legitimation in information systems development","display_name":"A case study of the process of achieving legitimation in information systems development","publication_year":2004,"publication_date":"2004-10-01","ids":{"openalex":"https://openalex.org/W2054348603","doi":"https://doi.org/10.1177/0165551504046725","mag":"2054348603"},"language":"en","primary_location":{"id":"doi:10.1177/0165551504046725","is_oa":false,"landing_page_url":"https://doi.org/10.1177/0165551504046725","pdf_url":null,"source":{"id":"https://openalex.org/S68913162","display_name":"Journal of Information Science","issn_l":"0165-5515","issn":["0165-5515","1741-6485"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information Science","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101682215","display_name":"Zahid Hussain","orcid":"https://orcid.org/0000-0002-2261-8480"},"institutions":[{"id":"https://openalex.org/I139894009","display_name":"University of Bradford","ror":"https://ror.org/00vs8d940","country_code":"GB","type":"education","lineage":["https://openalex.org/I139894009"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Zahid Hussain","raw_affiliation_strings":["School of Management, University of Bradford,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, University of Bradford,","institution_ids":["https://openalex.org/I139894009"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5026759716","display_name":"Andrew Taylor","orcid":"https://orcid.org/0000-0002-3677-3270"},"institutions":[{"id":"https://openalex.org/I139894009","display_name":"University of Bradford","ror":"https://ror.org/00vs8d940","country_code":"GB","type":"education","lineage":["https://openalex.org/I139894009"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Andrew Taylor","raw_affiliation_strings":["School of Management, University of Bradford"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, University of Bradford","institution_ids":["https://openalex.org/I139894009"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5087983631","display_name":"Donal Flynn","orcid":null},"institutions":[{"id":"https://openalex.org/I28407311","display_name":"University of Manchester","ror":"https://ror.org/027m9bs27","country_code":"GB","type":"education","lineage":["https://openalex.org/I28407311"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Donal Flynn","raw_affiliation_strings":["Computation Department, UMIST, Manchester"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computation Department, UMIST, Manchester","institution_ids":["https://openalex.org/I28407311"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5101682215"],"corresponding_institution_ids":["https://openalex.org/I139894009"],"apc_list":null,"apc_paid":null,"fwci":3.4838,"has_fulltext":false,"cited_by_count":29,"citation_normalized_percentile":{"value":0.93462601,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"30","issue":"5","first_page":"408","last_page":"417"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9909999966621399,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/legitimation","display_name":"Legitimation","score":0.9683083891868591},{"id":"https://openalex.org/keywords/operationalization","display_name":"Operationalization","score":0.814785361289978},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.5246807932853699},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5225274562835693},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5150963664054871},{"id":"https://openalex.org/keywords/construct","display_name":"Construct (python library)","score":0.4897458553314209},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.46899867057800293},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.424865186214447},{"id":"https://openalex.org/keywords/intranet","display_name":"Intranet","score":0.42418113350868225},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.42195558547973633},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3614131808280945},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.350921094417572},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3503032922744751},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.32077664136886597},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.3149988055229187},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.16393110156059265},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.08007669448852539}],"concepts":[{"id":"https://openalex.org/C2776845398","wikidata":"https://www.wikidata.org/wiki/Q366139","display_name":"Legitimation","level":3,"score":0.9683083891868591},{"id":"https://openalex.org/C9354725","wikidata":"https://www.wikidata.org/wiki/Q286017","display_name":"Operationalization","level":2,"score":0.814785361289978},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.5246807932853699},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5225274562835693},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5150963664054871},{"id":"https://openalex.org/C2780801425","wikidata":"https://www.wikidata.org/wiki/Q5164392","display_name":"Construct (python library)","level":2,"score":0.4897458553314209},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.46899867057800293},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.424865186214447},{"id":"https://openalex.org/C2778059363","wikidata":"https://www.wikidata.org/wiki/Q483426","display_name":"Intranet","level":3,"score":0.42418113350868225},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.42195558547973633},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3614131808280945},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.350921094417572},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3503032922744751},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.32077664136886597},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3149988055229187},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.16393110156059265},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.08007669448852539},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1177/0165551504046725","is_oa":false,"landing_page_url":"https://doi.org/10.1177/0165551504046725","pdf_url":null,"source":{"id":"https://openalex.org/S68913162","display_name":"Journal of Information Science","issn_l":"0165-5515","issn":["0165-5515","1741-6485"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information Science","raw_type":"journal-article"},{"id":"pmh:oai:pure.atira.dk:openaire_cris_publications/4fa0467a-b4de-4c38-9c44-6273e569f7df","is_oa":false,"landing_page_url":"https://research.manchester.ac.uk/en/publications/4fa0467a-b4de-4c38-9c44-6273e569f7df","pdf_url":null,"source":{"id":"https://openalex.org/S4306400662","display_name":"Research Explorer (The University of Manchester)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I28407311","host_organization_name":"University of Manchester","host_organization_lineage":["https://openalex.org/I28407311"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Hussain, Z, Taylor, A & Flynn, D 2004, 'A case study of the process of achieving legitimation in information systems development', Journal of Information Science, vol. 30, no. 5, pp. 408-417. https://doi.org/10.1177/0165551504046725","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:pure.atira.dk:publications/4fa0467a-b4de-4c38-9c44-6273e569f7df","is_oa":false,"landing_page_url":"https://www.research.manchester.ac.uk/portal/en/publications/a-case-study-of-the-process-of-achieving-legitimation-in-information-systems-development(4fa0467a-b4de-4c38-9c44-6273e569f7df).html","pdf_url":null,"source":{"id":"https://openalex.org/S4306400662","display_name":"Research Explorer (The University of Manchester)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I28407311","host_organization_name":"University of Manchester","host_organization_lineage":["https://openalex.org/I28407311"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Hussain, Z, Taylor, A & Flynn, D 2004, 'A case study of the process of achieving legitimation in information systems development', Journal of Information Science, vol. 30, no. 5, pp. 408-417. https://doi.org/10.1177/0165551504046725","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","score":0.5199999809265137,"display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":26,"referenced_works":["https://openalex.org/W315293","https://openalex.org/W979977357","https://openalex.org/W1482319211","https://openalex.org/W1483741039","https://openalex.org/W1488856274","https://openalex.org/W1495084811","https://openalex.org/W1499005519","https://openalex.org/W1515810707","https://openalex.org/W1542062290","https://openalex.org/W1608124789","https://openalex.org/W2019644949","https://openalex.org/W2031597399","https://openalex.org/W2034123743","https://openalex.org/W2050401924","https://openalex.org/W2054202789","https://openalex.org/W2063554015","https://openalex.org/W2064045042","https://openalex.org/W2078860536","https://openalex.org/W2101419153","https://openalex.org/W2113157361","https://openalex.org/W2140790482","https://openalex.org/W2143973322","https://openalex.org/W2150997426","https://openalex.org/W2162412465","https://openalex.org/W2503854609","https://openalex.org/W2797439315"],"related_works":["https://openalex.org/W2374107376","https://openalex.org/W562045822","https://openalex.org/W2379752699","https://openalex.org/W2280611803","https://openalex.org/W2096634607","https://openalex.org/W1595056623","https://openalex.org/W1629918768","https://openalex.org/W2391679260","https://openalex.org/W2063059433","https://openalex.org/W2546428794"],"abstract_inverted_index":{"Social":[0],"and":[1,30],"organizational":[2,179],"issues":[3],"are":[4],"important":[5,121],"in":[6,11,139,152,196],"developing":[7],"successful":[8],"information":[9,130,197],"systems":[10,198],"organizations.":[12],"In":[13,58,73],"the":[14,51,70,86,126],"past,":[15],"several":[16],"approaches":[17],"have":[18],"been":[19],"used":[20,63,166],"to":[21,34,68,91,107,156,167,174,186],"investigate":[22],"these":[23],"issues,":[24],"but":[25,46,193],"more":[26],"recently":[27],"an":[28,98,111],"emerging":[29],"promising":[31],"approach":[32,45],"is":[33,40,62,119,144,154],"use":[35],"Structuration":[36],"Theory":[37],"(ST).":[38],"ST":[39,55,61,90],"acknowledged":[41],"as":[42,64],"a":[43,65,78,104,137,184,191],"powerful":[44],"needs":[47],"careful":[48],"operationalization;":[49],"consequently,":[50],"empirical":[52],"application":[53],"of":[54,77,101,128,150],"remains":[56],"scarce.":[57],"this":[59,74,148],"research":[60,71],"sense-making":[66],"device":[67],"examine":[69,92],"context.":[72],"case":[75],"study":[76,149],"National":[79],"Health":[80],"Service":[81],"organization,":[82],"we":[83],"concentrate":[84],"on":[85],"legitimation":[87,109,151,176,188],"construct":[88],"within":[89],"how":[93,169],"IT":[94],"management":[95],"carried":[96],"out":[97],"integrated":[99],"set":[100],"actions":[102],"over":[103],"three-year":[105],"period":[106],"obtain":[108,187],"for":[110,122],"Intranet":[112],"system":[113],"from":[114,177],"its":[115],"eventual":[116],"stakeholders.":[117,180],"Legitimation":[118,162],"potentially":[120],"any":[123],"project":[124],"involving":[125],"introduction":[127],"new":[129],"tools,":[131],"especially":[132],"those":[133],"that":[134,147,183],"will":[135],"require":[136],"change":[138],"end":[140],"user":[141],"behaviours.":[142],"It":[143],"therefore":[145],"possible":[146],"ISD":[153],"transferable":[155],"many":[157],"other":[158],"IS":[159],"contexts.":[160],"A":[161],"Activity":[163],"Model":[164],"was":[165],"show":[168],"activities":[170],"could":[171],"be":[172,190],"performed":[173],"achieve":[175],"key":[178],"We":[181],"suggest":[182],"failure":[185],"may":[189],"significant":[192],"under-recognized":[194],"factor":[195],"failure.":[199]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":1}],"updated_date":"2026-05-05T06:06:40.768181","created_date":"2025-10-10T00:00:00"}
