{"id":"https://openalex.org/W2158773607","doi":"https://doi.org/10.1177/0018720809345684","title":"Feedback Preferences and Impressions of Waiting","display_name":"Feedback Preferences and Impressions of Waiting","publication_year":2009,"publication_date":"2009-08-01","ids":{"openalex":"https://openalex.org/W2158773607","doi":"https://doi.org/10.1177/0018720809345684","mag":"2158773607","pmid":"https://pubmed.ncbi.nlm.nih.gov/19899362"},"language":"en","primary_location":{"id":"doi:10.1177/0018720809345684","is_oa":false,"landing_page_url":"https://doi.org/10.1177/0018720809345684","pdf_url":null,"source":{"id":"https://openalex.org/S83386566","display_name":"Human Factors The Journal of the Human Factors and Ergonomics Society","issn_l":"0018-7208","issn":["0018-7208","1547-8181"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Human Factors: The Journal of the Human Factors and Ergonomics Society","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5049388165","display_name":"Russell J. Branaghan","orcid":null},"institutions":[{"id":"https://openalex.org/I55732556","display_name":"Arizona State University","ror":"https://ror.org/03efmqc40","country_code":"US","type":"education","lineage":["https://openalex.org/I55732556"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Russell J. Branaghan","raw_affiliation_strings":["Arizona State University, Mesa, Arizona,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Arizona State University, Mesa, Arizona,","institution_ids":["https://openalex.org/I55732556"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5059067324","display_name":"Christopher A. Sanchez","orcid":"https://orcid.org/0000-0003-4052-6907"},"institutions":[{"id":"https://openalex.org/I55732556","display_name":"Arizona State University","ror":"https://ror.org/03efmqc40","country_code":"US","type":"education","lineage":["https://openalex.org/I55732556"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Christopher A. Sanchez","raw_affiliation_strings":["Arizona State University, Mesa, Arizona"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Arizona State University, Mesa, Arizona","institution_ids":["https://openalex.org/I55732556"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5049388165"],"corresponding_institution_ids":["https://openalex.org/I55732556"],"apc_list":null,"apc_paid":null,"fwci":2.8466,"has_fulltext":false,"cited_by_count":64,"citation_normalized_percentile":{"value":0.92470903,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"51","issue":"4","first_page":"528","last_page":"538"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.30469998717308044,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.30469998717308044,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10788","display_name":"Neuroscience and Music Perception","score":0.210999995470047,"subfield":{"id":"https://openalex.org/subfields/2805","display_name":"Cognitive Neuroscience"},"field":{"id":"https://openalex.org/fields/28","display_name":"Neuroscience"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}},{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.13899999856948853,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/preference","display_name":"Preference","score":0.8383388519287109},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.6389102935791016},{"id":"https://openalex.org/keywords/duration","display_name":"Duration (music)","score":0.6272614002227783},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5316914319992065},{"id":"https://openalex.org/keywords/constant","display_name":"Constant (computer programming)","score":0.49736788868904114},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4831347167491913},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.40382879972457886},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3861120045185089},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.34857845306396484},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.3225424587726593},{"id":"https://openalex.org/keywords/statistics","display_name":"Statistics","score":0.21568772196769714},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.13243970274925232}],"concepts":[{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.8383388519287109},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6389102935791016},{"id":"https://openalex.org/C112758219","wikidata":"https://www.wikidata.org/wiki/Q16038819","display_name":"Duration (music)","level":2,"score":0.6272614002227783},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5316914319992065},{"id":"https://openalex.org/C2777027219","wikidata":"https://www.wikidata.org/wiki/Q1284190","display_name":"Constant (computer programming)","level":2,"score":0.49736788868904114},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4831347167491913},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.40382879972457886},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3861120045185089},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.34857845306396484},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.3225424587726593},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.21568772196769714},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.13243970274925232},{"id":"https://openalex.org/C124952713","wikidata":"https://www.wikidata.org/wiki/Q8242","display_name":"Literature","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[{"descriptor_ui":"D003198","descriptor_name":"Computer Simulation","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D003198","descriptor_name":"Computer Simulation","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D003198","descriptor_name":"Computer Simulation","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D013998","descriptor_name":"Time Perception","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D013998","descriptor_name":"Time Perception","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D013998","descriptor_name":"Time Perception","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D030141","descriptor_name":"Feedback, Psychological","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D030141","descriptor_name":"Feedback, Psychological","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D030141","descriptor_name":"Feedback, Psychological","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true}],"locations_count":2,"locations":[{"id":"doi:10.1177/0018720809345684","is_oa":false,"landing_page_url":"https://doi.org/10.1177/0018720809345684","pdf_url":null,"source":{"id":"https://openalex.org/S83386566","display_name":"Human Factors The Journal of the Human Factors and Ergonomics Society","issn_l":"0018-7208","issn":["0018-7208","1547-8181"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Human Factors: The Journal of the Human Factors and Ergonomics Society","raw_type":"journal-article"},{"id":"pmid:19899362","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/19899362","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Human factors","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W1538807643","https://openalex.org/W2001483504","https://openalex.org/W2004227395","https://openalex.org/W2011218555","https://openalex.org/W2020103970","https://openalex.org/W2037993836","https://openalex.org/W2045389451","https://openalex.org/W2048028791","https://openalex.org/W2075628509","https://openalex.org/W2087064149","https://openalex.org/W2092491518","https://openalex.org/W2106357349","https://openalex.org/W2113000322","https://openalex.org/W2116030706","https://openalex.org/W2152309982","https://openalex.org/W2156611338","https://openalex.org/W2158685692","https://openalex.org/W2913758505","https://openalex.org/W2954126613","https://openalex.org/W3033615844","https://openalex.org/W4239263683","https://openalex.org/W4248539827","https://openalex.org/W6759080658","https://openalex.org/W6779064349"],"related_works":["https://openalex.org/W2348837382","https://openalex.org/W746329893","https://openalex.org/W4205872570","https://openalex.org/W4245971243","https://openalex.org/W1922805944","https://openalex.org/W4253588120","https://openalex.org/W2383732295","https://openalex.org/W2942717012","https://openalex.org/W4248716494","https://openalex.org/W2162226802"],"abstract_inverted_index":{"OBJECTIVE:":[0],"Three":[1],"experiments":[2],"examined":[3],"the":[4,36,47,92,106,127,163,173,181,189,205,211,217],"effects":[5],"of":[6,111,144,156,167,191,219],"various":[7],"feedback":[8,73,121,145,197],"displays":[9,74],"on":[10,43,180,233],"user":[11,21],"preference,":[12,223],"apparent":[13],"waiting":[14,16],"durations,":[15],"time":[17,158],"reasonableness,":[18],"and":[19,69,95,100,152,222],"other":[20,128,182],"experience":[22],"measures.":[23],"BACKGROUND:":[24],"User":[25],"interface":[26],"guidelines":[27],"advocate":[28],"keeping":[29,185,224],"users":[30,133,186,225],"informed":[31,187,226],"about":[32,188],"system":[33],"status;":[34],"however,":[35],"duration":[37,243],"estimation":[38],"literature":[39],"shows":[40],"that":[41,122],"focusing":[42,231],"temporal":[44,234],"information":[45],"makes":[46,204],"wait":[48,93,151,157,174,206],"seem":[49,176,207],"longer.":[50],"How":[51],"can":[52],"designers":[53],"reconcile":[54],"these":[55],"issues?":[56],"METHODS:":[57],"In":[58],"three":[59],"experiments,":[60],"students":[61],"chose":[62],"movies":[63],"from":[64,116],"a":[65],"simulated":[66],"movie":[67],"database":[68],"then":[70,101],"were":[71,160],"shown":[72],"(static,":[75],"sequential":[76],"dots,":[77],"constant-rate":[78],"progress":[79,83,190,213],"bars,":[80],"or":[81,230],"variable-rate":[82],"bars)":[84],"for":[85,105,148],"different":[86,115],"durations.":[87],"Users":[88,119,194],"judged":[89],"how":[90,96],"reasonable":[91],"was":[94,114],"long":[97],"it":[98,203],"lasted":[99],"ranked":[102],"their":[103],"preference":[104,112],"dialogs.":[107],"RESULTS:":[108],"The":[109],"pattern":[110],"results":[113],"duration-related":[117],"judgments.":[118],"preferred":[120],"provided":[123],"more":[124,196,245],"information.":[125],"On":[126],"hand,":[129,183],"when":[130],"judging":[131],"duration,":[132],"perceived":[134,150],"simpler":[135],"interfaces":[136],"as":[137],"being":[138],"most":[139],"reasonable.":[140,178,209,246],"CONCLUSION:":[141],"Different":[142],"types":[143],"are":[146,238],"required":[147],"reducing":[149],"increasing":[153,228],"preference.":[154],"Ratings":[155],"reasonableness":[159,221],"consistent":[161],"with":[162],"attentional":[164],"gate":[165],"theory":[166],"prospective":[168],"timing;":[169],"attention-demanding":[170],"activity":[171],"caused":[172],"to":[175,241],"less":[177,208],"Preference,":[179],"requires":[184],"operations.":[192],"APPLICATION:":[193],"prefer":[195],"rather":[198],"than":[199],"less,":[200],"even":[201],"if":[202],"However,":[210],"constant":[212],"bar":[214],"performed":[215],"at":[216],"top":[218],"both":[220],"without":[227],"arousal":[229],"attention":[232],"stimuli.":[235],"Other":[236],"options":[237],"also":[239],"discussed":[240],"make":[242],"perceptions":[244]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":12},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":6},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":6},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}