{"id":"https://openalex.org/W3038304016","doi":"https://doi.org/10.1155/2020/2089024","title":"Factors Influencing Information Service Quality of China Hospital: The Case Study of since 2017 of a Hospital Information Platform in China","display_name":"Factors Influencing Information Service Quality of China Hospital: The Case Study of since 2017 of a Hospital Information Platform in China","publication_year":2020,"publication_date":"2020-07-01","ids":{"openalex":"https://openalex.org/W3038304016","doi":"https://doi.org/10.1155/2020/2089024","mag":"3038304016","pmid":"https://pubmed.ncbi.nlm.nih.gov/32670389"},"language":"en","primary_location":{"id":"doi:10.1155/2020/2089024","is_oa":true,"landing_page_url":"https://doi.org/10.1155/2020/2089024","pdf_url":"https://downloads.hindawi.com/journals/cmmm/2020/2089024.pdf","source":{"id":"https://openalex.org/S36980176","display_name":"Computational and Mathematical Methods in Medicine","issn_l":"1748-670X","issn":["1748-670X","1748-6718"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319869","host_organization_name":"Hindawi Publishing Corporation","host_organization_lineage":["https://openalex.org/P4310319869","https://openalex.org/P4310320595"],"host_organization_lineage_names":["Hindawi Publishing Corporation","Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computational and Mathematical Methods in Medicine","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj","pubmed"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://downloads.hindawi.com/journals/cmmm/2020/2089024.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101763578","display_name":"Lei Jiao","orcid":"https://orcid.org/0000-0003-3381-2411"},"institutions":[{"id":"https://openalex.org/I32971472","display_name":"Yale University","ror":"https://ror.org/03v76x132","country_code":"US","type":"education","lineage":["https://openalex.org/I32971472"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Lei Jiao","raw_affiliation_strings":["Yale School of Medicine, Yale University, New Haven, CT 06510, USA"],"raw_orcid":"https://orcid.org/0000-0003-3381-2411","affiliations":[{"raw_affiliation_string":"Yale School of Medicine, Yale University, New Haven, CT 06510, USA","institution_ids":["https://openalex.org/I32971472"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103088165","display_name":"Huaping Xiao","orcid":"https://orcid.org/0000-0003-4893-1085"},"institutions":[{"id":"https://openalex.org/I4210097309","display_name":"Jiangxi Provincial Cancer Hospital","ror":"https://ror.org/00v8g0168","country_code":"CN","type":"healthcare","lineage":["https://openalex.org/I4210097309"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"HuaPing Xiao","raw_affiliation_strings":["Department of Anesthesiology, Jiangxi Cancer Hospital, Nanchang, Jiang Xi 330029, China"],"raw_orcid":"https://orcid.org/0000-0003-4893-1085","affiliations":[{"raw_affiliation_string":"Department of Anesthesiology, Jiangxi Cancer Hospital, Nanchang, Jiang Xi 330029, China","institution_ids":["https://openalex.org/I4210097309"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5086856404","display_name":"Zhu Xiao-zhuo","orcid":"https://orcid.org/0000-0001-8192-2805"},"institutions":[{"id":"https://openalex.org/I4210143588","display_name":"Ningbo College of Health Sciences","ror":"https://ror.org/041tqx430","country_code":"CN","type":"education","lineage":["https://openalex.org/I4210143588"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"XiaoZhuo Zhu","raw_affiliation_strings":["College of Public Service and Management, Ningbo College of Health Sciences, Ningbo, Zhejiang 315100, China"],"raw_orcid":"https://orcid.org/0000-0001-8192-2805","affiliations":[{"raw_affiliation_string":"College of Public Service and Management, Ningbo College of Health Sciences, Ningbo, Zhejiang 315100, China","institution_ids":["https://openalex.org/I4210143588"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101417169","display_name":"Xu Zhao","orcid":"https://orcid.org/0000-0003-4265-5980"},"institutions":[{"id":"https://openalex.org/I139660479","display_name":"Central South University","ror":"https://ror.org/00f1zfq44","country_code":"CN","type":"education","lineage":["https://openalex.org/I139660479"]},{"id":"https://openalex.org/I4210153856","display_name":"Second Xiangya Hospital of Central South University","ror":"https://ror.org/053v2gh09","country_code":"CN","type":"healthcare","lineage":["https://openalex.org/I4210153856"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xu Zhao","raw_affiliation_strings":["Department of Anesthesiology, The Second Xiangya Hospital, Central South University, Changsha, Hunan 410011, China"],"raw_orcid":"https://orcid.org/0000-0003-4265-5980","affiliations":[{"raw_affiliation_string":"Department of Anesthesiology, The Second Xiangya Hospital, Central South University, Changsha, Hunan 410011, China","institution_ids":["https://openalex.org/I139660479","https://openalex.org/I4210153856"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5101763578"],"corresponding_institution_ids":["https://openalex.org/I32971472"],"apc_list":{"value":2550,"currency":"USD","value_usd":2550},"apc_paid":{"value":2550,"currency":"USD","value_usd":2550},"fwci":1.775,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.89305866,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":"2020","issue":null,"first_page":"1","last_page":"17"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9453999996185303,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9453999996185303,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/china","display_name":"China","score":0.6289105415344238},{"id":"https://openalex.org/keywords/delphi-method","display_name":"Delphi method","score":0.5863944888114929},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5739955902099609},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.5594868063926697},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.539868175983429},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4965978264808655},{"id":"https://openalex.org/keywords/information-quality","display_name":"Information quality","score":0.49115559458732605},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.4649786949157715},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.4624732732772827},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.4518725872039795},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3161078095436096},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2957238554954529},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2813425660133362},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.1653110682964325},{"id":"https://openalex.org/keywords/statistics","display_name":"Statistics","score":0.10854417085647583},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.10509300231933594}],"concepts":[{"id":"https://openalex.org/C191935318","wikidata":"https://www.wikidata.org/wiki/Q148","display_name":"China","level":2,"score":0.6289105415344238},{"id":"https://openalex.org/C60641444","wikidata":"https://www.wikidata.org/wiki/Q841602","display_name":"Delphi method","level":2,"score":0.5863944888114929},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5739955902099609},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.5594868063926697},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.539868175983429},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4965978264808655},{"id":"https://openalex.org/C45983554","wikidata":"https://www.wikidata.org/wiki/Q3412851","display_name":"Information quality","level":3,"score":0.49115559458732605},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4649786949157715},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.4624732732772827},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4518725872039795},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3161078095436096},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2957238554954529},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2813425660133362},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.1653110682964325},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.10854417085647583},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.10509300231933594},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[{"descriptor_ui":"D002681","descriptor_name":"China","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D002681","descriptor_name":"China","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D002681","descriptor_name":"China","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D003697","descriptor_name":"Delphi Technique","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D003697","descriptor_name":"Delphi Technique","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D003697","descriptor_name":"Delphi Technique","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006751","descriptor_name":"Hospital Information Systems","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":false},{"descriptor_ui":"D006751","descriptor_name":"Hospital Information Systems","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":false},{"descriptor_ui":"D006751","descriptor_name":"Hospital Information Systems","qualifier_ui":"Q000592","qualifier_name":"standards","is_major_topic":false},{"descriptor_ui":"D006761","descriptor_name":"Hospitals","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D006761","descriptor_name":"Hospitals","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D006761","descriptor_name":"Hospitals","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008491","descriptor_name":"Medical Informatics Applications","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008491","descriptor_name":"Medical Informatics Applications","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008491","descriptor_name":"Medical Informatics Applications","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D011795","descriptor_name":"Surveys and Questionnaires","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D011795","descriptor_name":"Surveys and Questionnaires","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D011795","descriptor_name":"Surveys and Questionnaires","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D017060","descriptor_name":"Patient Satisfaction","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D017060","descriptor_name":"Patient Satisfaction","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D017060","descriptor_name":"Patient Satisfaction","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D019295","descriptor_name":"Computational Biology","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D019295","descriptor_name":"Computational Biology","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D019295","descriptor_name":"Computational Biology","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D020407","descriptor_name":"Internet","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D020407","descriptor_name":"Internet","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D020407","descriptor_name":"Internet","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D036262","descriptor_name":"Empirical Research","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D036262","descriptor_name":"Empirical Research","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D036262","descriptor_name":"Empirical Research","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false}],"locations_count":4,"locations":[{"id":"doi:10.1155/2020/2089024","is_oa":true,"landing_page_url":"https://doi.org/10.1155/2020/2089024","pdf_url":"https://downloads.hindawi.com/journals/cmmm/2020/2089024.pdf","source":{"id":"https://openalex.org/S36980176","display_name":"Computational and Mathematical Methods in Medicine","issn_l":"1748-670X","issn":["1748-670X","1748-6718"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319869","host_organization_name":"Hindawi Publishing Corporation","host_organization_lineage":["https://openalex.org/P4310319869","https://openalex.org/P4310320595"],"host_organization_lineage_names":["Hindawi Publishing Corporation","Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computational and Mathematical Methods in Medicine","raw_type":"journal-article"},{"id":"pmid:32670389","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/32670389","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computational and mathematical methods in medicine","raw_type":"Journal Article"},{"id":"pmh:oai:pubmedcentral.nih.gov:7349420","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/7349420","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Comput Math Methods Med","raw_type":"Text"},{"id":"pmh:oai:doaj.org/article:ae00079d6fdf4f20b3e8eecad9382b84","is_oa":false,"landing_page_url":"https://doaj.org/article/ae00079d6fdf4f20b3e8eecad9382b84","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Computational and Mathematical Methods in Medicine, Vol 2020 (2020)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1155/2020/2089024","is_oa":true,"landing_page_url":"https://doi.org/10.1155/2020/2089024","pdf_url":"https://downloads.hindawi.com/journals/cmmm/2020/2089024.pdf","source":{"id":"https://openalex.org/S36980176","display_name":"Computational and Mathematical Methods in Medicine","issn_l":"1748-670X","issn":["1748-670X","1748-6718"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319869","host_organization_name":"Hindawi Publishing Corporation","host_organization_lineage":["https://openalex.org/P4310319869","https://openalex.org/P4310320595"],"host_organization_lineage_names":["Hindawi Publishing Corporation","Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computational and Mathematical Methods in Medicine","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3038304016.pdf","grobid_xml":"https://content.openalex.org/works/W3038304016.grobid-xml"},"referenced_works_count":8,"referenced_works":["https://openalex.org/W1515765532","https://openalex.org/W1986915443","https://openalex.org/W2023105151","https://openalex.org/W2032066180","https://openalex.org/W2093336754","https://openalex.org/W2576695604","https://openalex.org/W2790442632","https://openalex.org/W3123902764"],"related_works":["https://openalex.org/W2183133984","https://openalex.org/W2891233567","https://openalex.org/W3216334995","https://openalex.org/W2400064296","https://openalex.org/W45106814","https://openalex.org/W604614931","https://openalex.org/W2115713508","https://openalex.org/W2967493338","https://openalex.org/W2105381387","https://openalex.org/W2136860952"],"abstract_inverted_index":{"Background:":[0],"As":[1],"a":[2,25,89,153,188,213,244,260,273,301,400,514,529],"country":[3],"with":[4,46],"the":[5,11,21,44,62,65,74,77,82,85,96,107,123,130,142,145,150,171,176,181,184,198,202,207,217,224,230,237,240,248,252,256,265,269,278,287,292,296,308,312,321,344,352,361,369,379,382,393,405,410,420,431,434,444,453,458,467,479,489,493,497,504,517,522],"largest":[6,131],"number":[7],"of":[8,28,69,81,84,88,109,127,149,152,161,180,183,187,206,223,226,236,247,251,255,259,268,272,286,311,315,323,335,343,356,395,409,424,433,438,447,470,474,482,496,507,513,516,525,542],"netizens":[9],"around":[10],"world,":[12],"China":[13,70,263,336,357,383,396,425],"enjoys":[14],"improving":[15,404],"social":[16],"information":[17,47,66,78,124,146,203,253,313,332,353,385,406,421,440,449,463,476,484,523],"services":[18,48],"based":[19],"on":[20,201,351,521],"Internet.":[22],"With":[23],"such":[24],"large":[26],"quantity":[27],"network":[29],"users,":[30],"it":[31,57,414],"is":[32,58,299,339,388,428,466,500,540],"inevitable":[33],"for":[34,61,175,457],"China\u2019s":[35,533],"hospitals":[36,128,228],"at":[37],"various":[38],"levels":[39],"to":[40,95,116,129,197,487],"provide":[41],"patients":[42],"and":[43,120,158,166,210,220,264,282,320,368,371,376,478,546],"public":[45],"by":[49,159],"setting":[50],"up":[51,122],"their":[52],"own":[53],"official":[54],"websites.":[55],"But":[56],"still":[59,389],"elusive":[60],"factors":[63,75,143],"affecting":[64,76,144],"service":[67,79,125,147,204,254,314,333,347,354,363,365,386,407,422,441,450,464,477,485,524],"quality":[68,80,126,148,205,334,355,408,436,465,472],"Hospital.":[71],"Objective:":[72],"Identifies":[73],"case":[83,151,182,380],"Online":[86,185,257,270],"website":[87,157,186,209,258,271,319,327,338,359,398,427,439,448,475,483],"hospital":[90,110,155,189,261,274,318,326,459],"in":[91,99,190,262,275,403,460,532,535],"China.adding":[92],"new":[93,530],"content":[94],"research":[97,103,140,168,193,200,218,350,534],"fruits":[98],"this":[100,195,536],"field.":[101],"The":[102,192,331,511],"can":[104,415],"effectively":[105],"enhance":[106],"efficiency":[108],"resource":[111],"utilization,":[112],"allocating":[113],"limited":[114],"resources":[115,367],"most":[117],"efficient":[118],"areas":[119],"leveling":[121],"extent.":[132],"This":[133,139,349,538],"ultimately":[134],"improves":[135],"patient":[136],"satisfaction.":[137],"Method:":[138],"investigates":[141],"Chinese":[154,317,325],"online":[156],"means":[160,235],"Delphi":[162],"method,":[163],"statistical":[164],"analysis,":[165],"other":[167,227],"methods,":[169],"formulates":[170],"Evaluation":[172],"Indicator":[173],"System":[174],"Information":[177],"Service":[178],"Quality":[179],"China.":[191],"applies":[194],"system":[196,520],"empirical":[199],"hospital\u2019s":[208,345],"then":[211],"makes":[212],"comparative":[214],"analysis":[215,246,288],"between":[216],"results":[219],"traffic":[221,266,322],"data":[222,267],"websites":[225],"over":[229],"same":[231],"period.":[232],"Results:":[233],"By":[234],"Bivariate":[238],"Correlation,":[239],"author":[241],"carried":[242],"out":[243,528],"correlation":[245,293],"comprehensive":[249,309,518],"evaluations":[250,310],"China,":[276],"including":[277],"total":[279],"traffic,":[280],"PV":[281],"UV.":[283],"For":[284],"details":[285],"results,":[289],"indicates":[290],"that":[291,307,381,418],"coefficient":[294],"among":[295],"three":[297],"objects":[298],"1,":[300],"significant":[302],"correlation.":[303],"It":[304],"also":[305],"suggests":[306],"A":[316,324],"are":[328],"positively":[329],"correlated.":[330],"Hospital":[337,358,384,397,426],"an":[340],"important":[341],"component":[342],"overall":[346],"quality.":[348,509],"covers":[360],"website\u2019s":[362],"functions,":[364],"quality,":[366],"front-end":[370],"back-end":[372],"technology":[373],"systems.":[374],"Discussion":[375],"conclusion:":[377],"In":[378,412],"function":[387,423],"not":[390],"perfect,":[391],"perfecting":[392],"functions":[394],"plays":[399],"decisive":[401],"role":[402],"hospital.":[411],"addition,":[413],"be":[416,452,488],"inferred":[417],"after":[419],"improved":[429],"or":[430],"evaluation":[432,519],"functional":[435],"attribute":[437,446,473,481,499],"scores":[442],"higher,":[443],"supporting":[445,480,498],"will":[451],"next":[454],"key":[455],"task":[456],"enhancing":[461],"its":[462],"improvement":[468,494,505],"ratio":[469],"Functional":[471,508],"tend":[486],"same.,":[490],"And":[491],"even":[492],"rate":[495,506],"sometimes":[501],"higher":[502],"than":[503],"So":[510],"construction":[512],"model":[515,539],"has":[526],"pointed":[527],"direction":[531],"field,":[537],"both":[541],"high":[543],"theoretical":[544],"value":[545],"practical":[547],"value.":[548]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1}],"updated_date":"2026-09-06T09:10:53.072986","created_date":"2025-10-10T00:00:00"}