{"id":"https://openalex.org/W7134284474","doi":"https://doi.org/10.1155/ahci/3363262","title":"Exploring Emotional and Content Influences on ChatGPT\u2019s Educational Usability Within the Field of Human\u2013Computer Interaction","display_name":"Exploring Emotional and Content Influences on ChatGPT\u2019s Educational Usability Within the Field of Human\u2013Computer Interaction","publication_year":2026,"publication_date":"2026-01-01","ids":{"openalex":"https://openalex.org/W7134284474","doi":"https://doi.org/10.1155/ahci/3363262"},"language":"en","primary_location":{"id":"doi:10.1155/ahci/3363262","is_oa":true,"landing_page_url":"https://doi.org/10.1155/ahci/3363262","pdf_url":null,"source":{"id":"https://openalex.org/S156498152","display_name":"Advances in Human-Computer Interaction","issn_l":"1687-5893","issn":["1687-5893","1687-5907"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319869","host_organization_name":"Hindawi Publishing Corporation","host_organization_lineage":["https://openalex.org/P4310319869"],"host_organization_lineage_names":["Hindawi Publishing Corporation"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1155/ahci/3363262","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5128426500","display_name":"Peng Sun","orcid":null},"institutions":[{"id":"https://openalex.org/I159948400","display_name":"Jinan University","ror":"https://ror.org/02xe5ns62","country_code":"CN","type":"education","lineage":["https://openalex.org/I159948400"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Peng Sun","raw_affiliation_strings":["Department of Business Administration ,  School of Management ,  Jinan University (JNU) ,  Guangzhou , Guangdong,  China"],"raw_orcid":"https://orcid.org/0000-0002-4850-1870","affiliations":[{"raw_affiliation_string":"Department of Business Administration ,  School of Management ,  Jinan University (JNU) ,  Guangzhou , Guangdong,  China","institution_ids":["https://openalex.org/I159948400"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5128487355","display_name":"Md. Ziaul Haque","orcid":null},"institutions":[{"id":"https://openalex.org/I315729180","display_name":"Noakhali Science and Technology University","ror":"https://ror.org/05q9we431","country_code":"BD","type":"education","lineage":["https://openalex.org/I315729180"]}],"countries":["BD"],"is_corresponding":false,"raw_author_name":"Md. Ziaul Haque","raw_affiliation_strings":["Department of Management Information Systems ,  Noakhali Science and Technology University ,  Noakhali ,  Bangladesh ,  nstu.edu.bd"],"raw_orcid":"https://orcid.org/0000-0002-2124-7753","affiliations":[{"raw_affiliation_string":"Department of Management Information Systems ,  Noakhali Science and Technology University ,  Noakhali ,  Bangladesh ,  nstu.edu.bd","institution_ids":["https://openalex.org/I315729180"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Le Li","orcid":"https://orcid.org/0000-0002-7783-8149"},"institutions":[{"id":"https://openalex.org/I130343225","display_name":"Universiti Putra Malaysia","ror":"https://ror.org/02e91jd64","country_code":"MY","type":"education","lineage":["https://openalex.org/I130343225"]},{"id":"https://openalex.org/I4210145049","display_name":"Anhui Institute of Information Technology","ror":"https://ror.org/04mw2ty13","country_code":"CN","type":"education","lineage":["https://openalex.org/I4210145049"]}],"countries":["CN","MY"],"is_corresponding":false,"raw_author_name":"Le Li","raw_affiliation_strings":["School of Business and Economics ,  Universiti Putra Malaysia ,  Serdang ,  Malaysia ,  upm.edu.my","School of Management Engineering ,  Anhui Institute of Information Technology ,  Wuhu ,  China"],"raw_orcid":"https://orcid.org/0000-0002-7783-8149","affiliations":[{"raw_affiliation_string":"School of Business and Economics ,  Universiti Putra Malaysia ,  Serdang ,  Malaysia ,  upm.edu.my","institution_ids":["https://openalex.org/I130343225"]},{"raw_affiliation_string":"School of Management Engineering ,  Anhui Institute of Information Technology ,  Wuhu ,  China","institution_ids":["https://openalex.org/I4210145049"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5128558351","display_name":"Md. Shamim Hossain","orcid":null},"institutions":[{"id":"https://openalex.org/I197842652","display_name":"Hajee Mohammad Danesh Science and Technology University","ror":"https://ror.org/00kvxt616","country_code":"BD","type":"education","lineage":["https://openalex.org/I197842652"]}],"countries":["BD"],"is_corresponding":true,"raw_author_name":"Md. Shamim Hossain","raw_affiliation_strings":["Department of Marketing ,  Hajee Mohammad Danesh Science and Technology University (HSTU) ,  Dinajpur ,  Bangladesh ,  hstu.ac.bd"],"raw_orcid":"https://orcid.org/0000-0003-1645-7470","affiliations":[{"raw_affiliation_string":"Department of Marketing ,  Hajee Mohammad Danesh Science and Technology University (HSTU) ,  Dinajpur ,  Bangladesh ,  hstu.ac.bd","institution_ids":["https://openalex.org/I197842652"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5128558351"],"corresponding_institution_ids":["https://openalex.org/I197842652"],"apc_list":{"value":900,"currency":"USD","value_usd":900},"apc_paid":{"value":900,"currency":"USD","value_usd":900},"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.43389301,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"2026","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.44350001215934753,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.44350001215934753,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.17249999940395355,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.09989999979734421,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.8202000260353088},{"id":"https://openalex.org/keywords/sadness","display_name":"Sadness","score":0.7172999978065491},{"id":"https://openalex.org/keywords/counterintuitive","display_name":"Counterintuitive","score":0.7146000266075134},{"id":"https://openalex.org/keywords/disgust","display_name":"Disgust","score":0.6183000206947327},{"id":"https://openalex.org/keywords/surprise","display_name":"Surprise","score":0.597100019454956},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.4975000023841858},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.4790000021457672},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.4262999892234802},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.37950000166893005}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.8202000260353088},{"id":"https://openalex.org/C2779812673","wikidata":"https://www.wikidata.org/wiki/Q169251","display_name":"Sadness","level":3,"score":0.7172999978065491},{"id":"https://openalex.org/C101097943","wikidata":"https://www.wikidata.org/wiki/Q5176983","display_name":"Counterintuitive","level":2,"score":0.7146000266075134},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6557000279426575},{"id":"https://openalex.org/C2777375102","wikidata":"https://www.wikidata.org/wiki/Q208351","display_name":"Disgust","level":3,"score":0.6183000206947327},{"id":"https://openalex.org/C2780343955","wikidata":"https://www.wikidata.org/wiki/Q333173","display_name":"Surprise","level":2,"score":0.597100019454956},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.4975000023841858},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.4790000021457672},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4262999892234802},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.4171999990940094},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.4156999886035919},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.37950000166893005},{"id":"https://openalex.org/C2778152352","wikidata":"https://www.wikidata.org/wiki/Q5165061","display_name":"Content (measure theory)","level":2,"score":0.3716999888420105},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.3393999934196472},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.3379000127315521},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.3203999996185303},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.31470000743865967},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.2955999970436096},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2924000024795532},{"id":"https://openalex.org/C176777502","wikidata":"https://www.wikidata.org/wiki/Q4774623","display_name":"Anticipation (artificial intelligence)","level":2,"score":0.2815000116825104},{"id":"https://openalex.org/C101293273","wikidata":"https://www.wikidata.org/wiki/Q579716","display_name":"User-generated content","level":3,"score":0.27480000257492065},{"id":"https://openalex.org/C4237393","wikidata":"https://www.wikidata.org/wiki/Q1636686","display_name":"Web usability","level":3,"score":0.26820001006126404},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.25690001249313354},{"id":"https://openalex.org/C162446236","wikidata":"https://www.wikidata.org/wiki/Q653137","display_name":"Content analysis","level":2,"score":0.25600001215934753},{"id":"https://openalex.org/C6438553","wikidata":"https://www.wikidata.org/wiki/Q1185804","display_name":"Affective computing","level":2,"score":0.2524000108242035},{"id":"https://openalex.org/C2777146004","wikidata":"https://www.wikidata.org/wiki/Q14949826","display_name":"CLARITY","level":2,"score":0.2502000033855438}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1155/ahci/3363262","is_oa":true,"landing_page_url":"https://doi.org/10.1155/ahci/3363262","pdf_url":null,"source":{"id":"https://openalex.org/S156498152","display_name":"Advances in Human-Computer Interaction","issn_l":"1687-5893","issn":["1687-5893","1687-5907"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319869","host_organization_name":"Hindawi Publishing Corporation","host_organization_lineage":["https://openalex.org/P4310319869"],"host_organization_lineage_names":["Hindawi Publishing Corporation"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Human-Computer Interaction","raw_type":"journal-article"},{"id":"pmh:oai:psasir.upm.edu.my:123777","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4377196260","display_name":"Universiti Putra Malaysia Institutional Repository (Universiti Putra Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I130343225","host_organization_name":"Universiti Putra Malaysia","host_organization_lineage":["https://openalex.org/I130343225"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"},{"id":"pmh:oai:doaj.org/article:c580e94b8e374f8aa9fcc73f7e4bfc49","is_oa":true,"landing_page_url":"https://doaj.org/article/c580e94b8e374f8aa9fcc73f7e4bfc49","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Advances in Human-Computer Interaction, Vol 2026 (2026)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1155/ahci/3363262","is_oa":true,"landing_page_url":"https://doi.org/10.1155/ahci/3363262","pdf_url":null,"source":{"id":"https://openalex.org/S156498152","display_name":"Advances in Human-Computer Interaction","issn_l":"1687-5893","issn":["1687-5893","1687-5907"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319869","host_organization_name":"Hindawi Publishing Corporation","host_organization_lineage":["https://openalex.org/P4310319869"],"host_organization_lineage_names":["Hindawi Publishing Corporation"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Human-Computer Interaction","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.7805725336074829,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":43,"referenced_works":["https://openalex.org/W2159516798","https://openalex.org/W2770162894","https://openalex.org/W2991302587","https://openalex.org/W3033725622","https://openalex.org/W3042966116","https://openalex.org/W3094748259","https://openalex.org/W3109887947","https://openalex.org/W3121385639","https://openalex.org/W3182829510","https://openalex.org/W3195364867","https://openalex.org/W3216835423","https://openalex.org/W4224917440","https://openalex.org/W4281297446","https://openalex.org/W4282825793","https://openalex.org/W4283659070","https://openalex.org/W4296625833","https://openalex.org/W4313294747","https://openalex.org/W4321499901","https://openalex.org/W4324311298","https://openalex.org/W4360980141","https://openalex.org/W4362454166","https://openalex.org/W4366204244","https://openalex.org/W4366420437","https://openalex.org/W4367189069","https://openalex.org/W4367400190","https://openalex.org/W4377821834","https://openalex.org/W4379742825","https://openalex.org/W4386169310","https://openalex.org/W4386544117","https://openalex.org/W4386773699","https://openalex.org/W4388017417","https://openalex.org/W4388704363","https://openalex.org/W4389053959","https://openalex.org/W4389096813","https://openalex.org/W4389203481","https://openalex.org/W4390980925","https://openalex.org/W4391471939","https://openalex.org/W4391578585","https://openalex.org/W4391967703","https://openalex.org/W4392960357","https://openalex.org/W4403740352","https://openalex.org/W4404506010","https://openalex.org/W4414578698"],"related_works":[],"abstract_inverted_index":{"This":[0,159],"empirical":[1],"study":[2],"analyzes":[3],"26,399":[4],"education\u2010focused":[5],"user":[6,174],"reviews":[7],"of":[8,20,77,140,176,183],"ChatGPT":[9],"from":[10],"the":[11,74,137,181],"Google":[12],"Play":[13],"Store":[14],"to":[15,162],"investigate":[16],"factors":[17,142],"shaping":[18],"perceptions":[19,175],"educational":[21,144,165],"usability.":[22],"Using":[23],"quantitative":[24],"methods":[25],"including":[26],"feature":[27],"engineering,":[28],"sentiment":[29,71],"analysis,":[30],"and":[31,42,56,62,128,155,164],"ordinary":[32],"least\u2010squares":[33],"regression,":[34],"we":[35],"examine":[36],"how":[37],"emotional":[38,52,141,157],"sentiment,":[39],"content":[40,86,154],"quality,":[41],"review":[43,102],"scores":[44,103],"influence":[45],"usability":[46,68,78,112],"perceptions.":[47,69],"Results":[48],"reveal":[49],"a":[50,90,105,121,169],"counterintuitive":[51],"pattern:":[53],"while":[54,179],"surprise":[55],"anticipation":[57],"enhance":[58],"perceived":[59],"usability,":[60,146],"joy":[61],"disgust":[63],"are":[64],"associated":[65],"with":[66,85,111],"lower":[67],"Overall":[70],"emerges":[72],"as":[73],"strongest":[75],"predictor":[76],"(coefficient":[79,94,113],"=":[80,95,114],"0.8565,":[81],"p":[82,97,116],"\u2264":[83,98,117],"0.001),":[84],"quality":[87],"also":[88],"exerting":[89],"significant":[91,108,132],"positive":[92,156],"effect":[93],"0.0334,":[96],"0.001).":[99,118],"In":[100],"contrast,":[101],"show":[104,130],"small":[106],"but":[107],"negative":[109,123],"relationship":[110],"\u22120.0210,":[115],"Trust":[119],"exhibits":[120],"slight":[122],"effect,":[124],"whereas":[125],"fear,":[126],"anger,":[127],"sadness":[129],"no":[131],"associations.":[133],"These":[134],"findings":[135],"highlight":[136],"critical":[138],"role":[139],"in":[143,186],"AI":[145,177],"suggesting":[147],"that":[148],"developers":[149],"should":[150],"prioritize":[151],"both":[152],"high\u2010quality":[153],"engagement.":[158],"research":[160],"contributes":[161],"HCI":[163],"technology":[166,187],"by":[167],"providing":[168],"replicable":[170],"framework":[171],"for":[172],"analyzing":[173],"tools":[178],"emphasizing":[180],"importance":[182],"affective":[184],"dimensions":[185],"adoption.":[188]},"counts_by_year":[],"updated_date":"2026-05-06T08:25:59.206177","created_date":"2026-03-10T00:00:00"}
