{"id":"https://openalex.org/W3097896369","doi":"https://doi.org/10.1155/2020/8852223","title":"An Integrated Fuzzy Best-Worst-TOPSIS Method for Evaluation of Hotel Website and Digital Solutions Provider Firms","display_name":"An Integrated Fuzzy Best-Worst-TOPSIS Method for Evaluation of Hotel Website and Digital Solutions Provider Firms","publication_year":2020,"publication_date":"2020-11-03","ids":{"openalex":"https://openalex.org/W3097896369","doi":"https://doi.org/10.1155/2020/8852223","mag":"3097896369"},"language":"en","primary_location":{"id":"doi:10.1155/2020/8852223","is_oa":true,"landing_page_url":"https://doi.org/10.1155/2020/8852223","pdf_url":"https://downloads.hindawi.com/journals/afs/2020/8852223.pdf","source":{"id":"https://openalex.org/S117816480","display_name":"Advances in Fuzzy Systems","issn_l":"1687-7101","issn":["1687-7101","1687-711X"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319869","host_organization_name":"Hindawi Publishing Corporation","host_organization_lineage":["https://openalex.org/P4310319869"],"host_organization_lineage_names":["Hindawi Publishing Corporation"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Fuzzy Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://downloads.hindawi.com/journals/afs/2020/8852223.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063499430","display_name":"Funda Samanl\u0131o\u011flu","orcid":"https://orcid.org/0000-0003-3838-8824"},"institutions":[{"id":"https://openalex.org/I132286405","display_name":"Kadir Has University","ror":"https://ror.org/03zzckc47","country_code":"TR","type":"education","lineage":["https://openalex.org/I132286405"]}],"countries":["TR"],"is_corresponding":true,"raw_author_name":"Funda Samanlioglu","raw_affiliation_strings":["Department of Industrial Engineering, Kadir Has University, Cibali, Istanbul 34083, Turkey"],"raw_orcid":"https://orcid.org/0000-0003-3838-8824","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Kadir Has University, Cibali, Istanbul 34083, Turkey","institution_ids":["https://openalex.org/I132286405"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043752059","display_name":"Ay\u015fe Nur Burnaz","orcid":"https://orcid.org/0000-0002-5027-1437"},"institutions":[{"id":"https://openalex.org/I132286405","display_name":"Kadir Has University","ror":"https://ror.org/03zzckc47","country_code":"TR","type":"education","lineage":["https://openalex.org/I132286405"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Ay\u015fe Nur Burnaz","raw_affiliation_strings":["Department of Industrial Engineering, Kadir Has University, Cibali, Istanbul 34083, Turkey"],"raw_orcid":"https://orcid.org/0000-0002-5027-1437","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Kadir Has University, Cibali, Istanbul 34083, Turkey","institution_ids":["https://openalex.org/I132286405"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5029818236","display_name":"Berke Di\u015f","orcid":"https://orcid.org/0000-0002-0164-2473"},"institutions":[{"id":"https://openalex.org/I132286405","display_name":"Kadir Has University","ror":"https://ror.org/03zzckc47","country_code":"TR","type":"education","lineage":["https://openalex.org/I132286405"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Berke Di\u015f","raw_affiliation_strings":["Department of Industrial Engineering, Kadir Has University, Cibali, Istanbul 34083, Turkey"],"raw_orcid":"https://orcid.org/0000-0002-0164-2473","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Kadir Has University, Cibali, Istanbul 34083, Turkey","institution_ids":["https://openalex.org/I132286405"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080522846","display_name":"Mehmet Do\u011fukan Taba\u015f","orcid":"https://orcid.org/0000-0003-2464-8074"},"institutions":[{"id":"https://openalex.org/I132286405","display_name":"Kadir Has University","ror":"https://ror.org/03zzckc47","country_code":"TR","type":"education","lineage":["https://openalex.org/I132286405"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Mehmet Do\u011fukan Taba\u015f","raw_affiliation_strings":["Department of Industrial Engineering, Kadir Has University, Cibali, Istanbul 34083, Turkey"],"raw_orcid":"https://orcid.org/0000-0003-2464-8074","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Kadir Has University, Cibali, Istanbul 34083, Turkey","institution_ids":["https://openalex.org/I132286405"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101850915","display_name":"Mehmet Ad\u0131g\u00fczel","orcid":"https://orcid.org/0000-0002-4326-5944"},"institutions":[{"id":"https://openalex.org/I132286405","display_name":"Kadir Has University","ror":"https://ror.org/03zzckc47","country_code":"TR","type":"education","lineage":["https://openalex.org/I132286405"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Mehmet Ad\u0131g\u00fczel","raw_affiliation_strings":["Department of Industrial Engineering, Kadir Has University, Cibali, Istanbul 34083, Turkey"],"raw_orcid":"https://orcid.org/0000-0002-4326-5944","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Kadir Has University, Cibali, Istanbul 34083, Turkey","institution_ids":["https://openalex.org/I132286405"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5063499430"],"corresponding_institution_ids":["https://openalex.org/I132286405"],"apc_list":{"value":925,"currency":"USD","value_usd":925},"apc_paid":{"value":925,"currency":"USD","value_usd":925},"fwci":1.782,"has_fulltext":true,"cited_by_count":19,"citation_normalized_percentile":{"value":0.85974865,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":98},"biblio":{"volume":"2020","issue":null,"first_page":"1","last_page":"10"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12709","display_name":"Optimization and Mathematical Programming","score":0.9465000033378601,"subfield":{"id":"https://openalex.org/subfields/2207","display_name":"Control and Systems Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11223","display_name":"Maritime Ports and Logistics","score":0.9394999742507935,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/topsis","display_name":"TOPSIS","score":0.8192128539085388},{"id":"https://openalex.org/keywords/multiple-criteria-decision-analysis","display_name":"Multiple-criteria decision analysis","score":0.7232750654220581},{"id":"https://openalex.org/keywords/rank","display_name":"Rank (graph theory)","score":0.6055915355682373},{"id":"https://openalex.org/keywords/competitor-analysis","display_name":"Competitor analysis","score":0.6005617380142212},{"id":"https://openalex.org/keywords/fuzzy-logic","display_name":"Fuzzy logic","score":0.5322625041007996},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5278518199920654},{"id":"https://openalex.org/keywords/preference","display_name":"Preference","score":0.47621044516563416},{"id":"https://openalex.org/keywords/competition","display_name":"Competition (biology)","score":0.41890469193458557},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.37598592042922974},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3715469241142273},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3593290448188782},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.2520173192024231},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.09760317206382751},{"id":"https://openalex.org/keywords/statistics","display_name":"Statistics","score":0.07992666959762573}],"concepts":[{"id":"https://openalex.org/C51566761","wikidata":"https://www.wikidata.org/wiki/Q1235853","display_name":"TOPSIS","level":2,"score":0.8192128539085388},{"id":"https://openalex.org/C11105738","wikidata":"https://www.wikidata.org/wiki/Q1895805","display_name":"Multiple-criteria decision analysis","level":2,"score":0.7232750654220581},{"id":"https://openalex.org/C164226766","wikidata":"https://www.wikidata.org/wiki/Q7293202","display_name":"Rank (graph theory)","level":2,"score":0.6055915355682373},{"id":"https://openalex.org/C127576917","wikidata":"https://www.wikidata.org/wiki/Q624630","display_name":"Competitor analysis","level":2,"score":0.6005617380142212},{"id":"https://openalex.org/C58166","wikidata":"https://www.wikidata.org/wiki/Q224821","display_name":"Fuzzy logic","level":2,"score":0.5322625041007996},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5278518199920654},{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.47621044516563416},{"id":"https://openalex.org/C91306197","wikidata":"https://www.wikidata.org/wiki/Q45767","display_name":"Competition (biology)","level":2,"score":0.41890469193458557},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.37598592042922974},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3715469241142273},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3593290448188782},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.2520173192024231},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.09760317206382751},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.07992666959762573},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C114614502","wikidata":"https://www.wikidata.org/wiki/Q76592","display_name":"Combinatorics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1155/2020/8852223","is_oa":true,"landing_page_url":"https://doi.org/10.1155/2020/8852223","pdf_url":"https://downloads.hindawi.com/journals/afs/2020/8852223.pdf","source":{"id":"https://openalex.org/S117816480","display_name":"Advances in Fuzzy Systems","issn_l":"1687-7101","issn":["1687-7101","1687-711X"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319869","host_organization_name":"Hindawi Publishing Corporation","host_organization_lineage":["https://openalex.org/P4310319869"],"host_organization_lineage_names":["Hindawi Publishing Corporation"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Fuzzy Systems","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:64373314a7df44f292dae6b4f0edf0a7","is_oa":true,"landing_page_url":"https://doaj.org/article/64373314a7df44f292dae6b4f0edf0a7","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Advances in Fuzzy Systems, Vol 2020 (2020)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1155/2020/8852223","is_oa":true,"landing_page_url":"https://doi.org/10.1155/2020/8852223","pdf_url":"https://downloads.hindawi.com/journals/afs/2020/8852223.pdf","source":{"id":"https://openalex.org/S117816480","display_name":"Advances in Fuzzy Systems","issn_l":"1687-7101","issn":["1687-7101","1687-711X"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319869","host_organization_name":"Hindawi Publishing Corporation","host_organization_lineage":["https://openalex.org/P4310319869"],"host_organization_lineage_names":["Hindawi Publishing Corporation"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Fuzzy Systems","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.5099999904632568,"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3097896369.pdf","grobid_xml":"https://content.openalex.org/works/W3097896369.grobid-xml"},"referenced_works_count":42,"referenced_works":["https://openalex.org/W1537879938","https://openalex.org/W1983182219","https://openalex.org/W2003800557","https://openalex.org/W2016415759","https://openalex.org/W2033401964","https://openalex.org/W2042102899","https://openalex.org/W2506768821","https://openalex.org/W2520326714","https://openalex.org/W2566942325","https://openalex.org/W2568081791","https://openalex.org/W2625084648","https://openalex.org/W2748250791","https://openalex.org/W2752303881","https://openalex.org/W2771135768","https://openalex.org/W2792615694","https://openalex.org/W2793185241","https://openalex.org/W2803062135","https://openalex.org/W2810745564","https://openalex.org/W2898909116","https://openalex.org/W2902027187","https://openalex.org/W2907189858","https://openalex.org/W2911760269","https://openalex.org/W2915522475","https://openalex.org/W2925892992","https://openalex.org/W2944080986","https://openalex.org/W2950823921","https://openalex.org/W2955537455","https://openalex.org/W2964669875","https://openalex.org/W2965806721","https://openalex.org/W2969019593","https://openalex.org/W2973328170","https://openalex.org/W2974117354","https://openalex.org/W2984075252","https://openalex.org/W2989477952","https://openalex.org/W2989686896","https://openalex.org/W2997530011","https://openalex.org/W3000529733","https://openalex.org/W3021619159","https://openalex.org/W3023356333","https://openalex.org/W3026179172","https://openalex.org/W3043541660","https://openalex.org/W6743971131"],"related_works":["https://openalex.org/W2358804928","https://openalex.org/W2041949587","https://openalex.org/W4225710828","https://openalex.org/W1998528887","https://openalex.org/W2958553423","https://openalex.org/W2358217305","https://openalex.org/W2965538880","https://openalex.org/W3154161952","https://openalex.org/W2778781604","https://openalex.org/W4235219488"],"abstract_inverted_index":{"In":[0,115],"today\u02bcs":[1],"world":[2],"where":[3,145],"technology":[4],"is":[5,54,90,100,119,130,143],"rapidly":[6],"evolving,":[7],"hotels":[8],"need":[9,41],"to":[10,17,42,55,77,111,121,132],"be":[11,18,43],"the":[12,52,82,93,103,136],"best":[13],"in":[14,35,81,158],"all":[15],"conditions":[16],"one":[19],"step":[20],"ahead":[21],"of":[22,51],"other":[23],"competitors.":[24],"Digital":[25],"marketing":[26],"and":[27,46,57,62,74,127,150],"hotel":[28,39,60,148,168],"website":[29],"solutions":[30,64,152],"play":[31],"a":[32,85],"lead":[33],"role":[34],"this":[36,116],"competition.":[37],"Therefore,":[38],"websites":[40,61,149],"innovative,":[44],"user-friendly,":[45],"descriptive.":[47],"The":[48],"main":[49],"purpose":[50],"study":[53,142],"evaluate":[56],"rank":[58,133],"potential":[59],"digital":[63,151],"provider":[65,153],"firms.":[66],"Since":[67],"there":[68],"are":[69,160],"various":[70],"potentially":[71],"competing":[72],"quantitative":[73],"qualitative":[75],"criteria":[76,125,165],"take":[78],"into":[79],"consideration":[80],"decision-making":[83,87],"process,":[84],"multicriteria":[86],"(MCDM)":[88],"method":[89,98],"needed.":[91],"As":[92],"MCDM":[94],"method,":[95],"fuzzy":[96,123,138],"best-worst":[97],"(FBWM)":[99],"integrated":[101],"with":[102],"Fuzzy":[104],"Technique":[105],"for":[106,155],"Order":[107],"Preference":[108],"by":[109,166],"Similarity":[110],"Ideal":[112],"Solution":[113],"(F-TOPSIS).":[114],"integration,":[117],"FBWM":[118],"applied":[120],"determine":[122],"evaluation":[124],"weights":[126],"then":[128],"F-TOPSIS":[129],"implemented":[131],"alternatives":[134],"utilizing":[135],"obtained":[137],"weights.":[139],"A":[140],"case":[141],"presented,":[144],"4":[146],"alternative":[147],"firms":[154],"Paloma":[156],"Hotels":[157],"Turkey":[159],"evaluated":[161],"based":[162],"on":[163],"9":[164],"3":[167],"managers.":[169]},"counts_by_year":[{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":2}],"updated_date":"2026-07-23T08:03:31.855105","created_date":"2025-10-10T00:00:00"}