{"id":"https://openalex.org/W2596020415","doi":"https://doi.org/10.1147/jrd.2016.2626858","title":"End-to-end service data analysis: Efficiencies achieved across the enterprise","display_name":"End-to-end service data analysis: Efficiencies achieved across the enterprise","publication_year":2017,"publication_date":"2017-01-01","ids":{"openalex":"https://openalex.org/W2596020415","doi":"https://doi.org/10.1147/jrd.2016.2626858","mag":"2596020415"},"language":"en","primary_location":{"id":"doi:10.1147/jrd.2016.2626858","is_oa":false,"landing_page_url":"https://doi.org/10.1147/jrd.2016.2626858","pdf_url":null,"source":{"id":"https://openalex.org/S4210219925","display_name":"IBM Journal of Research and Development","issn_l":"0018-8646","issn":["0018-8646","2151-8556"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320652","host_organization_name":"IBM","host_organization_lineage":["https://openalex.org/P4310320652"],"host_organization_lineage_names":["IBM"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IBM Journal of Research and Development","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5071862146","display_name":"Lorraine M. Herger","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"L. M. Herger","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076766157","display_name":"William J. Rippon","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"W. J. Rippon","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5111592656","display_name":"Carlos Fonseca","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"C. A. Fonseca","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075571725","display_name":"W. David Pointer","orcid":"https://orcid.org/0000-0003-0946-7937"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"W. Pointer","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021326990","display_name":"Brian Belgodere","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"B. M. Belgodere","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081808838","display_name":"William H. Cornejo","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"W. H. Cornejo","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5081588290","display_name":"Michael J. Frissora","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"M. J. Frissora","raw_affiliation_strings":[],"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5071862146"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.02814643,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"61","issue":"1","first_page":"1:5","last_page":"1:16"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11719","display_name":"Data Quality and Management","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.9948999881744385,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/ibm","display_name":"IBM","score":0.8836838603019714},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5892799496650696},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.588932991027832},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5443546175956726},{"id":"https://openalex.org/keywords/variety","display_name":"Variety (cybernetics)","score":0.4976787865161896},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.4583825469017029},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.34018009901046753},{"id":"https://openalex.org/keywords/distributed-computing","display_name":"Distributed computing","score":0.32303839921951294},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.23853304982185364},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.1354668140411377}],"concepts":[{"id":"https://openalex.org/C70388272","wikidata":"https://www.wikidata.org/wiki/Q5968558","display_name":"IBM","level":2,"score":0.8836838603019714},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5892799496650696},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.588932991027832},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5443546175956726},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.4976787865161896},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.4583825469017029},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.34018009901046753},{"id":"https://openalex.org/C120314980","wikidata":"https://www.wikidata.org/wiki/Q180634","display_name":"Distributed computing","level":1,"score":0.32303839921951294},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.23853304982185364},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.1354668140411377},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C171250308","wikidata":"https://www.wikidata.org/wiki/Q11468","display_name":"Nanotechnology","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C192562407","wikidata":"https://www.wikidata.org/wiki/Q228736","display_name":"Materials science","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1147/jrd.2016.2626858","is_oa":false,"landing_page_url":"https://doi.org/10.1147/jrd.2016.2626858","pdf_url":null,"source":{"id":"https://openalex.org/S4210219925","display_name":"IBM Journal of Research and Development","issn_l":"0018-8646","issn":["0018-8646","2151-8556"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320652","host_organization_name":"IBM","host_organization_lineage":["https://openalex.org/P4310320652"],"host_organization_lineage_names":["IBM"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IBM Journal of Research and Development","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.6600000262260437,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[{"id":"https://openalex.org/F8157505538","display_name":"IBM Research","ror":null}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":17,"referenced_works":["https://openalex.org/W40890042","https://openalex.org/W1536264786","https://openalex.org/W1710657868","https://openalex.org/W1974991494","https://openalex.org/W1976009916","https://openalex.org/W2034010460","https://openalex.org/W2036286049","https://openalex.org/W2056488422","https://openalex.org/W2124100711","https://openalex.org/W2145071552","https://openalex.org/W2145831063","https://openalex.org/W2151329337","https://openalex.org/W2166056089","https://openalex.org/W2270216281","https://openalex.org/W2421039801","https://openalex.org/W4254182148","https://openalex.org/W6637439641"],"related_works":["https://openalex.org/W3126131865","https://openalex.org/W4253186488","https://openalex.org/W2044344400","https://openalex.org/W1996938127","https://openalex.org/W2083611981","https://openalex.org/W2072507639","https://openalex.org/W2043380045","https://openalex.org/W4231814374","https://openalex.org/W2155964760","https://openalex.org/W2099557065"],"abstract_inverted_index":{"Managing":[0],"and":[1,12,16,20,25,33,62,89,108],"optimizing":[2],"a":[3,35,54],"wide":[4],"variety":[5],"of":[6,38,57,64,86],"information":[7],"technology":[8],"(IT)":[9],"infrastructures,":[10],"services,":[11],"data\u2014ranging":[13],"from":[14,40],"prototypes":[15],"pilots":[17],"to":[18,31,81],"custom":[19],"production":[21],"environments\u2014in":[22],"an":[23],"efficient":[24],"cost-effective":[26],"manner":[27],"requires":[28],"the":[29,47,60,72,84,98,114],"ability":[30],"ingest":[32],"analyze":[34],"continuous":[36],"stream":[37],"data":[39],"various":[41],"sources.":[42],"To":[43],"complement":[44],"this":[45],"analysis,":[46],"IBM":[48,100,116],"Research":[49,101],"Integrated":[50],"Solutions":[51],"Group":[52],"uses":[53],"high":[55],"degree":[56],"automation":[58],"for":[59,97,113],"ingestion":[61],"analysis":[63],"data.":[65],"It":[66],"is":[67,79,103],"through":[68],"these":[69],"mechanisms":[70],"that":[71,92],"overall":[73],"intelligent":[74],"framework":[75],"we":[76],"have":[77],"developed":[78],"able":[80],"significantly":[82],"advance":[83],"delivery":[85],"robust,":[87],"secure,":[88],"compliant":[90],"environments":[91],"perform":[93],"at":[94],"optimal":[95],"levels":[96],"worldwide":[99,115],"enterprise\u2014which":[102],"distributed":[104],"across":[105],"6":[106],"continents":[107],"12":[109],"laboratories\u2014as":[110],"well":[111],"as":[112],"corporate":[117],"enterprise.":[118]},"counts_by_year":[{"year":2021,"cited_by_count":1}],"updated_date":"2026-04-09T08:11:56.329763","created_date":"2025-10-10T00:00:00"}