{"id":"https://openalex.org/W7154043896","doi":"https://doi.org/10.1145/3772318.3790497","title":"Too Many Zombies: Exploring Challenges and Motivations for (Not) Deleting Unused Online Accounts","display_name":"Too Many Zombies: Exploring Challenges and Motivations for (Not) Deleting Unused Online Accounts","publication_year":2026,"publication_date":"2026-04-13","ids":{"openalex":"https://openalex.org/W7154043896","doi":"https://doi.org/10.1145/3772318.3790497"},"language":"en","primary_location":{"id":"doi:10.1145/3772318.3790497","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3790497","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3772318.3790497","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5086717733","display_name":"Franziska Bumiller","orcid":"https://orcid.org/0009-0003-1712-2039"},"institutions":[{"id":"https://openalex.org/I181369854","display_name":"Friedrich-Alexander-Universit\u00e4t Erlangen-N\u00fcrnberg","ror":"https://ror.org/00f7hpc57","country_code":"DE","type":"education","lineage":["https://openalex.org/I181369854"]},{"id":"https://openalex.org/I8204097","display_name":"Ludwig-Maximilians-Universit\u00e4t M\u00fcnchen","ror":"https://ror.org/05591te55","country_code":"DE","type":"education","lineage":["https://openalex.org/I8204097"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Franziska Bumiller","raw_affiliation_strings":["Friedrich-Alexander-Universit\u00e4t Erlangen-N\u00fcrnberg, Erlangen, Germany and LMU Munich, Munich, Germany"],"raw_orcid":"https://orcid.org/0009-0003-1712-2039","affiliations":[{"raw_affiliation_string":"Friedrich-Alexander-Universit\u00e4t Erlangen-N\u00fcrnberg, Erlangen, Germany and LMU Munich, Munich, Germany","institution_ids":["https://openalex.org/I8204097","https://openalex.org/I181369854"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020327969","display_name":"Sarah Delgado Rodriguez","orcid":"https://orcid.org/0000-0002-0514-9846"},"institutions":[{"id":"https://openalex.org/I40527276","display_name":"Universit\u00e4t der Bundeswehr M\u00fcnchen","ror":"https://ror.org/05kkv3f82","country_code":"DE","type":"education","lineage":["https://openalex.org/I1315109972","https://openalex.org/I40527276","https://openalex.org/I4387152969"]},{"id":"https://openalex.org/I8204097","display_name":"Ludwig-Maximilians-Universit\u00e4t M\u00fcnchen","ror":"https://ror.org/05591te55","country_code":"DE","type":"education","lineage":["https://openalex.org/I8204097"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Sarah Delgado Rodriguez","raw_affiliation_strings":["University of the Bundeswehr Munich, Munich, Germany and LMU Munich, Munich, Germany"],"raw_orcid":"https://orcid.org/0000-0002-0514-9846","affiliations":[{"raw_affiliation_string":"University of the Bundeswehr Munich, Munich, Germany and LMU Munich, Munich, Germany","institution_ids":["https://openalex.org/I8204097","https://openalex.org/I40527276"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053197649","display_name":"Lukas Mecke","orcid":"https://orcid.org/0000-0002-7573-7256"},"institutions":[{"id":"https://openalex.org/I3018771216","display_name":"LMU Klinikum","ror":"https://ror.org/02jet3w32","country_code":"DE","type":"healthcare","lineage":["https://openalex.org/I3018771216","https://openalex.org/I8204097"]},{"id":"https://openalex.org/I8204097","display_name":"Ludwig-Maximilians-Universit\u00e4t M\u00fcnchen","ror":"https://ror.org/05591te55","country_code":"DE","type":"education","lineage":["https://openalex.org/I8204097"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Lukas Mecke","raw_affiliation_strings":["LMU Munich, Munich, Germany"],"raw_orcid":"https://orcid.org/0000-0002-7573-7256","affiliations":[{"raw_affiliation_string":"LMU Munich, Munich, Germany","institution_ids":["https://openalex.org/I3018771216","https://openalex.org/I8204097"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043636972","display_name":"Verena Distler","orcid":"https://orcid.org/0000-0002-4461-0551"},"institutions":[{"id":"https://openalex.org/I9927081","display_name":"Aalto University","ror":"https://ror.org/020hwjq30","country_code":"FI","type":"education","lineage":["https://openalex.org/I9927081"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Verena Distler","raw_affiliation_strings":["Department of Computer Science, Aalto University, Espoo, Finland"],"raw_orcid":"https://orcid.org/0000-0002-4461-0551","affiliations":[{"raw_affiliation_string":"Department of Computer Science, Aalto University, Espoo, Finland","institution_ids":["https://openalex.org/I9927081"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5054117094","display_name":"Florian Alt","orcid":"https://orcid.org/0000-0001-8354-2195"},"institutions":[{"id":"https://openalex.org/I3018771216","display_name":"LMU Klinikum","ror":"https://ror.org/02jet3w32","country_code":"DE","type":"healthcare","lineage":["https://openalex.org/I3018771216","https://openalex.org/I8204097"]},{"id":"https://openalex.org/I8204097","display_name":"Ludwig-Maximilians-Universit\u00e4t M\u00fcnchen","ror":"https://ror.org/05591te55","country_code":"DE","type":"education","lineage":["https://openalex.org/I8204097"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Florian Alt","raw_affiliation_strings":["LMU Munich, Munich, Germany"],"raw_orcid":"https://orcid.org/0000-0001-8354-2195","affiliations":[{"raw_affiliation_string":"LMU Munich, Munich, Germany","institution_ids":["https://openalex.org/I3018771216","https://openalex.org/I8204097"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.51814217,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"20"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.1868000030517578,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.1868000030517578,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12034","display_name":"Digital and Cyber Forensics","score":0.16859999299049377,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.1623000055551529,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/zombie","display_name":"Zombie","score":0.9799000024795532},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4634999930858612},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.3490999937057495},{"id":"https://openalex.org/keywords/data-breach","display_name":"Data breach","score":0.3440000116825104},{"id":"https://openalex.org/keywords/empirical-evidence","display_name":"Empirical evidence","score":0.3222000002861023},{"id":"https://openalex.org/keywords/check-in","display_name":"Check-in","score":0.30059999227523804}],"concepts":[{"id":"https://openalex.org/C144446859","wikidata":"https://www.wikidata.org/wiki/Q219164","display_name":"Zombie","level":2,"score":0.9799000024795532},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.6506999731063843},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5745999813079834},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.5098999738693237},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4634999930858612},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.4447000026702881},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.3490999937057495},{"id":"https://openalex.org/C165609540","wikidata":"https://www.wikidata.org/wiki/Q1172486","display_name":"Data breach","level":2,"score":0.3440000116825104},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.3222000002861023},{"id":"https://openalex.org/C2776004034","wikidata":"https://www.wikidata.org/wiki/Q1068755","display_name":"Check-in","level":2,"score":0.30059999227523804},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3000999987125397},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.29760000109672546},{"id":"https://openalex.org/C75684735","wikidata":"https://www.wikidata.org/wiki/Q858810","display_name":"Big data","level":2,"score":0.2937000095844269},{"id":"https://openalex.org/C2780103759","wikidata":"https://www.wikidata.org/wiki/Q5264375","display_name":"Design science","level":2,"score":0.2879999876022339},{"id":"https://openalex.org/C2779137570","wikidata":"https://www.wikidata.org/wiki/Q16243196","display_name":"EXPOSE","level":2,"score":0.28369998931884766},{"id":"https://openalex.org/C169093310","wikidata":"https://www.wikidata.org/wiki/Q3702971","display_name":"Personally identifiable information","level":2,"score":0.27379998564720154},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.27320000529289246}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3772318.3790497","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3790497","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:aaltodoc.aalto.fi:123456789/145477","is_oa":true,"landing_page_url":"https://research.aalto.fi/en/publications/263af149-68e1-41fc-96c5-fbd702a81d1b","pdf_url":null,"source":{"id":"https://openalex.org/S4306401662","display_name":"Aaltodoc (Aalto University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I9927081","host_organization_name":"Aalto University","host_organization_lineage":["https://openalex.org/I9927081"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"publishedVersion"}],"best_oa_location":{"id":"doi:10.1145/3772318.3790497","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3790497","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[{"score":0.6428065896034241,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":52,"referenced_works":["https://openalex.org/W568767537","https://openalex.org/W1555168845","https://openalex.org/W1588086203","https://openalex.org/W1971660807","https://openalex.org/W1979290264","https://openalex.org/W1989763988","https://openalex.org/W1990857471","https://openalex.org/W2006893169","https://openalex.org/W2025829466","https://openalex.org/W2037202491","https://openalex.org/W2059700429","https://openalex.org/W2081430061","https://openalex.org/W2102234166","https://openalex.org/W2152560486","https://openalex.org/W2163241745","https://openalex.org/W2403232321","https://openalex.org/W2407300725","https://openalex.org/W2604713525","https://openalex.org/W2779206865","https://openalex.org/W2794740256","https://openalex.org/W2795515998","https://openalex.org/W2904027722","https://openalex.org/W2914204975","https://openalex.org/W2953766919","https://openalex.org/W2965381445","https://openalex.org/W2967695162","https://openalex.org/W3031421239","https://openalex.org/W3032324689","https://openalex.org/W3094272858","https://openalex.org/W3202749896","https://openalex.org/W4281633907","https://openalex.org/W4296231726","https://openalex.org/W4308426630","https://openalex.org/W4309618920","https://openalex.org/W4321230699","https://openalex.org/W4324129606","https://openalex.org/W4366087560","https://openalex.org/W4389459568","https://openalex.org/W4390101850","https://openalex.org/W4390101996","https://openalex.org/W4391283384","https://openalex.org/W4392484199","https://openalex.org/W4396827159","https://openalex.org/W4396833446","https://openalex.org/W4396833582","https://openalex.org/W4398230189","https://openalex.org/W4402047017","https://openalex.org/W4406469207","https://openalex.org/W4409735457","https://openalex.org/W4409736096","https://openalex.org/W4409749597","https://openalex.org/W4409749884"],"related_works":[],"abstract_inverted_index":{"Unused":[0],"online":[1,52],"accounts":[2,60,99,144],"(\u201czombie":[3],"accounts\u201d)":[4],"pose":[5],"avoidable":[6],"privacy":[7],"and":[8,27,71,84,121,128,145],"security":[9],"risks":[10],"by":[11],"retaining":[12],"personal":[13],"data":[14,129],"that":[15],"may":[16],"be":[17],"exposed":[18],"in":[19],"breaches.":[20],"Yet,":[21],"little":[22],"is":[23],"known":[24],"about":[25],"when":[26,43,110],"how":[28],"to":[29,33,45,65,78,142],"effectively":[30],"prompt":[31],"users":[32,41],"delete":[34,46],"them.":[35],"This":[36,131],"work":[37,132],"investigates":[38],"the":[39,59,72,95],"challenges":[40,73,140],"encounter":[42],"attempting":[44],"zombie":[47,68,98,143],"accounts.":[48],"We":[49,102],"conducted":[50],"two":[51],"studies":[53],"with":[54],"U.S.":[55],"participants":[56],"via":[57],"Prolific:":[58],"study":[61,74],"(N":[62,75],"=":[63,76],"120)":[64],"identify":[66,103],"common":[67],"account":[69,112],"categories,":[70],"100)":[77],"examine":[79],"users\u2019":[80],"motivations,":[81],"perceived":[82],"abilities,":[83],"preferred":[85],"moments":[86,106],"for":[87,148],"deletion.":[88],"Participants":[89],"reported":[90],"high":[91],"self-efficacy":[92],"but":[93],"underestimated":[94],"number":[96],"of":[97,137],"they":[100],"had.":[101],"promising":[104],"opportune":[105],"\u2014":[107,120],"such":[108],"as":[109],"updating":[111],"information":[113],"or":[114],"setting":[115],"up":[116],"a":[117],"new":[118],"device":[119],"evaluate":[122],"potential":[123],"triggers,":[124],"including":[125],"breach":[126],"notifications":[127],"sensitivity.":[130],"contributes":[133],"an":[134],"empirical":[135],"characterization":[136],"end-users\u2019":[138],"diverse":[139],"related":[141],"design":[146],"recommendations":[147],"future":[149],"deletion-support":[150],"tools.":[151]},"counts_by_year":[],"updated_date":"2026-06-13T07:54:00.901334","created_date":"2026-04-14T00:00:00"}
