{"id":"https://openalex.org/W4401918457","doi":"https://doi.org/10.1145/3685929","title":"Unveiling Users\u2019 Security and Privacy Concerns Regarding Smart Home IoT Products from Online Reviews","display_name":"Unveiling Users\u2019 Security and Privacy Concerns Regarding Smart Home IoT Products from Online Reviews","publication_year":2024,"publication_date":"2024-08-27","ids":{"openalex":"https://openalex.org/W4401918457","doi":"https://doi.org/10.1145/3685929"},"language":"en","primary_location":{"id":"doi:10.1145/3685929","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3685929","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3685929","source":{"id":"https://openalex.org/S4387291547","display_name":"ACM Journal on Computing and Sustainable Societies","issn_l":"2834-5533","issn":["2834-5533"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Journal on Computing and Sustainable Societies","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3685929","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5106757014","display_name":"Taufiq Islam Protick","orcid":"https://orcid.org/0009-0007-6255-2010"},"institutions":[{"id":"https://openalex.org/I137902535","display_name":"North Carolina State University","ror":"https://ror.org/04tj63d06","country_code":"US","type":"education","lineage":["https://openalex.org/I137902535"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Taufiq Islam Protick","raw_affiliation_strings":["North Carolina State University, Raleigh, United States"],"affiliations":[{"raw_affiliation_string":"North Carolina State University, Raleigh, United States","institution_ids":["https://openalex.org/I137902535"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5029068004","display_name":"Aafaq Sabir","orcid":"https://orcid.org/0000-0003-2856-8362"},"institutions":[{"id":"https://openalex.org/I137902535","display_name":"North Carolina State University","ror":"https://ror.org/04tj63d06","country_code":"US","type":"education","lineage":["https://openalex.org/I137902535"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Aafaq Sabir","raw_affiliation_strings":["North Carolina State University, Raleigh, United States"],"affiliations":[{"raw_affiliation_string":"North Carolina State University, Raleigh, United States","institution_ids":["https://openalex.org/I137902535"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5019349232","display_name":"S. B. Abhinaya","orcid":null},"institutions":[{"id":"https://openalex.org/I137902535","display_name":"North Carolina State University","ror":"https://ror.org/04tj63d06","country_code":"US","type":"education","lineage":["https://openalex.org/I137902535"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sb Abhinaya","raw_affiliation_strings":["North Carolina State University, Raleigh, United States"],"affiliations":[{"raw_affiliation_string":"North Carolina State University, Raleigh, United States","institution_ids":["https://openalex.org/I137902535"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5114214835","display_name":"Aiden Bartlett","orcid":null},"institutions":[{"id":"https://openalex.org/I137902535","display_name":"North Carolina State University","ror":"https://ror.org/04tj63d06","country_code":"US","type":"education","lineage":["https://openalex.org/I137902535"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Aiden Bartlett","raw_affiliation_strings":["North Carolina State University, Raleigh, USA"],"affiliations":[{"raw_affiliation_string":"North Carolina State University, Raleigh, USA","institution_ids":["https://openalex.org/I137902535"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101816745","display_name":"Anupam Das","orcid":"https://orcid.org/0000-0002-8961-9963"},"institutions":[{"id":"https://openalex.org/I137902535","display_name":"North Carolina State University","ror":"https://ror.org/04tj63d06","country_code":"US","type":"education","lineage":["https://openalex.org/I137902535"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Anupam Das","raw_affiliation_strings":["North Carolina State University, Raleigh, United States"],"affiliations":[{"raw_affiliation_string":"North Carolina State University, Raleigh, United States","institution_ids":["https://openalex.org/I137902535"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5106757014"],"corresponding_institution_ids":["https://openalex.org/I137902535"],"apc_list":null,"apc_paid":null,"fwci":2.2651,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.89738815,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":99},"biblio":{"volume":"2","issue":"4","first_page":"1","last_page":"41"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.963699996471405,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11800","display_name":"User Authentication and Security Systems","score":0.9383999705314636,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.820282518863678},{"id":"https://openalex.org/keywords/internet-of-things","display_name":"Internet of Things","score":0.7762084007263184},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.6132181882858276},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4379408657550812},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3279328942298889}],"concepts":[{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.820282518863678},{"id":"https://openalex.org/C81860439","wikidata":"https://www.wikidata.org/wiki/Q251212","display_name":"Internet of Things","level":2,"score":0.7762084007263184},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.6132181882858276},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4379408657550812},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3279328942298889}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3685929","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3685929","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3685929","source":{"id":"https://openalex.org/S4387291547","display_name":"ACM Journal on Computing and Sustainable Societies","issn_l":"2834-5533","issn":["2834-5533"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Journal on Computing and Sustainable Societies","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1145/3685929","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3685929","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3685929","source":{"id":"https://openalex.org/S4387291547","display_name":"ACM Journal on Computing and Sustainable Societies","issn_l":"2834-5533","issn":["2834-5533"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Journal on Computing and Sustainable Societies","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4401918457.pdf"},"referenced_works_count":41,"referenced_works":["https://openalex.org/W799375787","https://openalex.org/W1537634908","https://openalex.org/W1973265651","https://openalex.org/W1979290264","https://openalex.org/W2010901813","https://openalex.org/W2115747715","https://openalex.org/W2144501061","https://openalex.org/W2164777277","https://openalex.org/W2262216404","https://openalex.org/W2350778671","https://openalex.org/W2624756720","https://openalex.org/W2750047563","https://openalex.org/W2758094140","https://openalex.org/W2760181345","https://openalex.org/W2793199942","https://openalex.org/W2899225656","https://openalex.org/W2901209857","https://openalex.org/W2911660148","https://openalex.org/W2940588539","https://openalex.org/W2965288462","https://openalex.org/W2983737513","https://openalex.org/W2991751804","https://openalex.org/W3015969036","https://openalex.org/W3041819425","https://openalex.org/W3042026930","https://openalex.org/W3047488602","https://openalex.org/W3093223973","https://openalex.org/W3121264210","https://openalex.org/W3131973076","https://openalex.org/W3148552487","https://openalex.org/W3156177727","https://openalex.org/W4200082366","https://openalex.org/W4210320858","https://openalex.org/W4229742094","https://openalex.org/W4288057764","https://openalex.org/W4300072878","https://openalex.org/W4309617310","https://openalex.org/W4382356315","https://openalex.org/W4384948686","https://openalex.org/W6750179687","https://openalex.org/W6766558870"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W4245926026","https://openalex.org/W4311097251","https://openalex.org/W2586548817","https://openalex.org/W2390279801","https://openalex.org/W2625093826","https://openalex.org/W2950174689","https://openalex.org/W2358668433","https://openalex.org/W4200598720"],"abstract_inverted_index":{"The":[0],"Internet":[1],"of":[2,51,84,93,153,228],"Things":[3],"(IoT)":[4],"has":[5],"revolutionized":[6],"the":[7,52,56,66,82,133,135,186,192,196,206,215,229,233],"global":[8],"market":[9],"with":[10,185],"lifestyle":[11],"products":[12,33],"such":[13,85],"as":[14],"fitness":[15],"trackers":[16],"(FT),":[17],"smart":[18],"home":[19],"speakers":[20],"(SHS),":[21],"and":[22,24,38,55,61,97,125,137,160,202,221],"surveillance":[23],"security":[25,37,159,168,210,219],"camera":[26],"systems":[27],"(SSCS).":[28],"While":[29],"offering":[30],"convenience,":[31],"these":[32],"also":[34],"introduce":[35],"potential":[36],"privacy":[39],"(S&amp;P)":[40],"risks":[41,53],"to":[42,65,107,231],"buyers,":[43],"often":[44],"going":[45],"unnoticed.":[46],"Consumers\u2019":[47],"incomplete":[48],"mental":[49],"models":[50],"involved":[54],"information":[57,86,94],"asymmetry":[58],"between":[59,95],"buyers":[60,96],"sellers":[62],"only":[63],"add":[64],"problem.":[67],"Understanding":[68],"consumer":[69],"concerns":[70,103,157,235],"in":[71,80,105,116,191,195,205,225],"online":[72],"product":[73,109,127,175],"reviews":[74,106,128,154],"can":[75,100],"play":[76],"a":[77,90,140,150,170],"crucial":[78],"role":[79],"bridging":[81],"gap":[83],"asymmetry.":[87],"By":[88],"establishing":[89],"balanced":[91],"flow":[92],"sellers,":[98],"manufacturers":[99],"leverage":[101],"genuine":[102],"expressed":[104],"enhance":[108],"features":[110],"while":[111],"educating":[112],"users":[113],"about":[114],"misinformation":[115],"reviews.":[117],"In":[118],"this":[119],"study,":[120],"we":[121,148],"collected":[122],"FT,":[123],"SHS,":[124],"SSCS":[126],"from":[129],"three":[130],"Amazon":[131],"domains:":[132],"US,":[134],"UK,":[136],"India.":[138],"Using":[139],"keyword-based":[141],"search":[142],"method":[143],"focused":[144],"on":[145],"S&amp;P":[146],"concerns,":[147],"discovered":[149],"considerable":[151],"number":[152],"expressing":[155],"notable":[156],"regarding":[158],"privacy.":[161],"Our":[162],"qualitative":[163],"analysis":[164,180],"revealed":[165],"that":[166],"data":[167],"is":[169],"common":[171],"concern":[172,187],"across":[173],"all":[174,199],"types.":[176],"Further,":[177],"our":[178],"quantitative":[179],"exposed":[181],"significant":[182],"geographic":[183],"variations,":[184],"ratio":[188],"being":[189],"higher":[190,203],"US":[193],"than":[194,204],"UK":[197],"for":[198,209,217],"device":[200],"types":[201],"Indian":[207],"domain":[208],"cameras.":[211],"These":[212],"findings":[213],"highlight":[214],"need":[216],"tailored":[218],"measures":[220],"user":[222],"awareness":[223],"campaigns":[224],"different":[226],"parts":[227],"world":[230],"address":[232],"identified":[234],"effectively.":[236]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}
