{"id":"https://openalex.org/W4295788420","doi":"https://doi.org/10.1145/3543434.3543485","title":"Managing The COVID-19 in Canada: Exploring Twitter Communication by Government and Health Officials","display_name":"Managing The COVID-19 in Canada: Exploring Twitter Communication by Government and Health Officials","publication_year":2022,"publication_date":"2022-06-15","ids":{"openalex":"https://openalex.org/W4295788420","doi":"https://doi.org/10.1145/3543434.3543485"},"language":"en","primary_location":{"id":"doi:10.1145/3543434.3543485","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3543434.3543485","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"DG.O 2022: The 23rd Annual International Conference on Digital Government Research","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5017656465","display_name":"Arbi Chouikh","orcid":"https://orcid.org/0000-0003-0447-9357"},"institutions":[{"id":"https://openalex.org/I43406934","display_name":"Universit\u00e9 Laval","ror":"https://ror.org/04sjchr03","country_code":"CA","type":"education","lineage":["https://openalex.org/I43406934"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Arbi Chouikh","raw_affiliation_strings":["Universit\u00e9 Laval, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universit\u00e9 Laval, Canada","institution_ids":["https://openalex.org/I43406934"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065794864","display_name":"Ghofrane Medini","orcid":null},"institutions":[{"id":"https://openalex.org/I83259278","display_name":"Manouba University","ror":"https://ror.org/0503ejf32","country_code":"TN","type":"education","lineage":["https://openalex.org/I83259278"]}],"countries":["TN"],"is_corresponding":false,"raw_author_name":"Ghofrane Medini","raw_affiliation_strings":["Universit\u00e9 Manouba, Tunisia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universit\u00e9 Manouba, Tunisia","institution_ids":["https://openalex.org/I83259278"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5023022822","display_name":"Sehl Mellouli","orcid":"https://orcid.org/0000-0003-0977-4603"},"institutions":[{"id":"https://openalex.org/I43406934","display_name":"Universit\u00e9 Laval","ror":"https://ror.org/04sjchr03","country_code":"CA","type":"education","lineage":["https://openalex.org/I43406934"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Sehl Mellouli","raw_affiliation_strings":["Universit\u00e9 Laval, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universit\u00e9 Laval, Canada","institution_ids":["https://openalex.org/I43406934"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007761401","display_name":"Sharon E. Straus","orcid":"https://orcid.org/0000-0002-6106-832X"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Sharon Straus","raw_affiliation_strings":["University of Toronto, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5049754245","display_name":"Christine Fahim","orcid":null},"institutions":[{"id":"https://openalex.org/I4399598460","display_name":"Unity Health Toronto","ror":"https://ror.org/012x5xb44","country_code":null,"type":"healthcare","lineage":["https://openalex.org/I4399598460"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Christine Fahim","raw_affiliation_strings":["Unity Health Toronto, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Unity Health Toronto, Canada","institution_ids":["https://openalex.org/I4399598460"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"138","last_page":"143"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11147","display_name":"Misinformation and Its Impacts","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11147","display_name":"Misinformation and Its Impacts","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.7809047698974609},{"id":"https://openalex.org/keywords/public-health","display_name":"Public health","score":0.6971167922019958},{"id":"https://openalex.org/keywords/pandemic","display_name":"Pandemic","score":0.6523363590240479},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.5463540554046631},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.5050264000892639},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.4775044322013855},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.43154606223106384},{"id":"https://openalex.org/keywords/public-administration","display_name":"Public administration","score":0.4070693850517273},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3453601002693176},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.3387260437011719},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.1521686315536499},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.09341162443161011},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.0782422423362732}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.7809047698974609},{"id":"https://openalex.org/C138816342","wikidata":"https://www.wikidata.org/wiki/Q189603","display_name":"Public health","level":2,"score":0.6971167922019958},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.6523363590240479},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.5463540554046631},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.5050264000892639},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.4775044322013855},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.43154606223106384},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.4070693850517273},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3453601002693176},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.3387260437011719},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.1521686315536499},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.09341162443161011},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0782422423362732},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3543434.3543485","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3543434.3543485","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"DG.O 2022: The 23rd Annual International Conference on Digital Government Research","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Good health and well-being","score":0.7699999809265137,"id":"https://metadata.un.org/sdg/3"}],"awards":[{"id":"https://openalex.org/G3855517691","display_name":null,"funder_award_id":"440278","funder_id":"https://openalex.org/F4320334506","funder_display_name":"Canadian Institutes of Health Research"}],"funders":[{"id":"https://openalex.org/F4320334506","display_name":"Canadian Institutes of Health Research","ror":"https://ror.org/01gavpb45"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W1577749430","https://openalex.org/W1989343098","https://openalex.org/W2014999958","https://openalex.org/W2553110962","https://openalex.org/W2908176506","https://openalex.org/W3012916185","https://openalex.org/W3016994297","https://openalex.org/W3035939752","https://openalex.org/W3088394888","https://openalex.org/W3094221957","https://openalex.org/W3096451393","https://openalex.org/W3118562507","https://openalex.org/W3172683270","https://openalex.org/W3178060509","https://openalex.org/W3195653312"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4382894326","https://openalex.org/W3035105474","https://openalex.org/W4205698903","https://openalex.org/W4294968941","https://openalex.org/W4205413867","https://openalex.org/W3179695362","https://openalex.org/W3175450294","https://openalex.org/W3119540162","https://openalex.org/W3152916563"],"abstract_inverted_index":{"Since":[0],"the":[1,4,53,83,90,99,109,134,137,208,218,222,225,235,238,242,245,259,263,273,277,282],"unfolding":[2],"of":[3,89,101,112,170,221,244,247],"COVID-19":[5,74],"virus":[6],"as":[7,29],"a":[8,38,168],"global":[9],"health":[10,18,33,60,77,106,139,178,209],"crisis":[11],"that":[12,207,232,262],"threatens":[13],"public":[14,45,59,76,130,138],"health,":[15],"government":[16,111,135,172,211,274],"and":[17,22,43,58,65,86,105,114,117,136,157,177,188,200,210,241,250,284],"officials":[19,189],"in":[20,23,141,266],"Canada":[21,142,267],"many":[24],"other":[25],"countries":[26],"used":[27],"Twitter":[28,71,102,128,175,182,194,236,264],"an":[30],"instrument":[31],"for":[32,41],"communication.":[34],"It":[35],"has":[36],"been":[37,69,214,255,269],"relevant":[39],"mean":[40],"informing":[42],"raising":[44],"awareness":[46],"about":[47],"precautionary":[48],"measures":[49],"to":[50,72,79,97,124],"better":[51],"mitigate":[52],"pandemic.":[54,91],"In":[55,92],"Canada,":[56,113],"governments":[57,104],"institutions":[61,107,140,185,212],"at":[62,108,276,281],"federal,":[63],"provincial":[64],"territorial":[66],"levels":[67],"have":[68,213,254,268],"using":[70],"spread":[73],"related":[75],"information":[78],"their":[80,144],"citizens":[81],"during":[82,217],"first,":[84],"second":[85,226],"third":[87,219],"waves":[88],"this":[93],"study,":[94],"we":[95,162],"aimed":[96],"investigate":[98],"use":[100],"by":[103,133],"Federal":[110],"Canadian":[115],"provinces":[116,246,283],"territories.":[118],"Specifically,":[119],"our":[120],"main":[121],"purpose":[122],"is":[123],"explore":[125],"insights":[126,148],"from":[127,152,167],"online":[129],"discourse":[131],"harnessed":[132],"through":[143],"official":[145],"accounts.":[146],"These":[147],"will":[149],"be":[150],"studied":[151],"three":[153],"analysis:":[154],"activity,":[155],"engagement,":[156],"trends.":[158],"To":[159],"do":[160],"so,":[161],"collected":[163],"32,198":[164],"tweets":[165],"published":[166],"total":[169],"62":[171],"(i.e.":[173,180],"29":[174],"accounts)":[176,183,193],"accounts":[179,195,275],"33":[181],"including":[184],"(e.g":[186,190],"ministries)":[187],"Prime":[191],"Ministers":[192],"between":[196],"01":[197],"September":[198],"2020":[199],"31":[201],"August":[202],"2021.":[203],"Our":[204],"results":[205,229,260],"show":[206,231],"more":[215,256,270],"active":[216],"wave":[220],"pandemic":[223],"than":[224,280],"wave.":[227],"The":[228],"also":[230],"among":[233],"all":[234],"accounts,":[237],"federal":[239,278],"representatives":[240,243],"Ontario,":[248],"Alberta,":[249],"British":[251],"Columbia":[252],"respectively":[253],"active.":[257],"Finally,":[258],"demonstrate":[261],"users":[265],"engaged":[271],"with":[272],"level":[279],"territories":[285],"level.":[286]},"counts_by_year":[],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}