{"id":"https://openalex.org/W4286486504","doi":"https://doi.org/10.1145/3503461","title":"Increasing User Trust in Optimisation through Feedback and Interaction","display_name":"Increasing User Trust in Optimisation through Feedback and Interaction","publication_year":2022,"publication_date":"2022-07-22","ids":{"openalex":"https://openalex.org/W4286486504","doi":"https://doi.org/10.1145/3503461"},"language":"en","primary_location":{"id":"doi:10.1145/3503461","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3503461","pdf_url":null,"source":{"id":"https://openalex.org/S89276529","display_name":"ACM Transactions on Computer-Human Interaction","issn_l":"1073-0516","issn":["1073-0516","1557-7325"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Computer-Human Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5087834741","display_name":"Jie Liu","orcid":"https://orcid.org/0000-0002-8937-7095"},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Jie Liu","raw_affiliation_strings":["Monash University, Caulfield East, Victoria, Australia"],"raw_orcid":"https://orcid.org/0000-0002-8937-7095","affiliations":[{"raw_affiliation_string":"Monash University, Caulfield East, Victoria, Australia","institution_ids":["https://openalex.org/I56590836"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085695563","display_name":"Kim Marriott","orcid":"https://orcid.org/0000-0002-9813-0377"},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Kim Marriott","raw_affiliation_strings":["Monash University, Caulfield East, Victoria, Australia"],"raw_orcid":"https://orcid.org/0000-0002-9813-0377","affiliations":[{"raw_affiliation_string":"Monash University, Caulfield East, Victoria, Australia","institution_ids":["https://openalex.org/I56590836"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008149778","display_name":"Tim Dwyer","orcid":"https://orcid.org/0000-0002-9076-9571"},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Tim Dwyer","raw_affiliation_strings":["Monash University, Caulfield East, Victoria, Australia"],"raw_orcid":"https://orcid.org/0000-0002-9076-9571","affiliations":[{"raw_affiliation_string":"Monash University, Caulfield East, Victoria, Australia","institution_ids":["https://openalex.org/I56590836"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5022380691","display_name":"Guido Tack","orcid":"https://orcid.org/0000-0003-3357-6498"},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Guido Tack","raw_affiliation_strings":["Monash University, Caulfield East, Victoria, Australia"],"raw_orcid":"https://orcid.org/0000-0003-3357-6498","affiliations":[{"raw_affiliation_string":"Monash University, Caulfield East, Victoria, Australia","institution_ids":["https://openalex.org/I56590836"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5087834741"],"corresponding_institution_ids":["https://openalex.org/I56590836"],"apc_list":null,"apc_paid":null,"fwci":5.1503,"has_fulltext":false,"cited_by_count":28,"citation_normalized_percentile":{"value":0.95735826,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"29","issue":"5","first_page":"1","last_page":"34"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.996999979019165,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.996999979019165,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12026","display_name":"Explainable Artificial Intelligence (XAI)","score":0.9954000115394592,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9908999800682068,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/transparency","display_name":"Transparency (behavior)","score":0.814746618270874},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.7618265151977539},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7556910514831543},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.5841224193572998},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5570142865180969},{"id":"https://openalex.org/keywords/visualization","display_name":"Visualization","score":0.507473886013031},{"id":"https://openalex.org/keywords/space","display_name":"Space (punctuation)","score":0.4936436414718628},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.24104595184326172},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.13814321160316467}],"concepts":[{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.814746618270874},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.7618265151977539},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7556910514831543},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5841224193572998},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5570142865180969},{"id":"https://openalex.org/C36464697","wikidata":"https://www.wikidata.org/wiki/Q451553","display_name":"Visualization","level":2,"score":0.507473886013031},{"id":"https://openalex.org/C2778572836","wikidata":"https://www.wikidata.org/wiki/Q380933","display_name":"Space (punctuation)","level":2,"score":0.4936436414718628},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.24104595184326172},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.13814321160316467},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3503461","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3503461","pdf_url":null,"source":{"id":"https://openalex.org/S89276529","display_name":"ACM Transactions on Computer-Human Interaction","issn_l":"1073-0516","issn":["1073-0516","1557-7325"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Computer-Human Interaction","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":63,"referenced_works":["https://openalex.org/W255083219","https://openalex.org/W1574235309","https://openalex.org/W1601649239","https://openalex.org/W1959365993","https://openalex.org/W1971150951","https://openalex.org/W1972645701","https://openalex.org/W1973213502","https://openalex.org/W1974587651","https://openalex.org/W1976161616","https://openalex.org/W1977387036","https://openalex.org/W1996796871","https://openalex.org/W2002824888","https://openalex.org/W2007567868","https://openalex.org/W2010158189","https://openalex.org/W2013302453","https://openalex.org/W2014726387","https://openalex.org/W2020785866","https://openalex.org/W2025544150","https://openalex.org/W2040140158","https://openalex.org/W2044140042","https://openalex.org/W2044736331","https://openalex.org/W2055529535","https://openalex.org/W2061925048","https://openalex.org/W2063052894","https://openalex.org/W2068943445","https://openalex.org/W2080927183","https://openalex.org/W2090302499","https://openalex.org/W2095942159","https://openalex.org/W2097411145","https://openalex.org/W2104882046","https://openalex.org/W2115402299","https://openalex.org/W2116354394","https://openalex.org/W2118022153","https://openalex.org/W2130117351","https://openalex.org/W2131896026","https://openalex.org/W2133761762","https://openalex.org/W2134584261","https://openalex.org/W2139977214","https://openalex.org/W2143074722","https://openalex.org/W2147174973","https://openalex.org/W2149529535","https://openalex.org/W2152052288","https://openalex.org/W2168573280","https://openalex.org/W2169003314","https://openalex.org/W2280321044","https://openalex.org/W2282821441","https://openalex.org/W2332079078","https://openalex.org/W2529597677","https://openalex.org/W2751793149","https://openalex.org/W2753171348","https://openalex.org/W2795530988","https://openalex.org/W2941455863","https://openalex.org/W2970526411","https://openalex.org/W2981731882","https://openalex.org/W3083286135","https://openalex.org/W3094695682","https://openalex.org/W3124792046","https://openalex.org/W3138819813","https://openalex.org/W4231598180","https://openalex.org/W4242721106","https://openalex.org/W4243342770","https://openalex.org/W4255048860","https://openalex.org/W4302039983"],"related_works":["https://openalex.org/W4382930947","https://openalex.org/W3152382318","https://openalex.org/W3004686567","https://openalex.org/W2738656338","https://openalex.org/W2555400967","https://openalex.org/W3214759741","https://openalex.org/W3081288631","https://openalex.org/W3174876210","https://openalex.org/W2388458847","https://openalex.org/W2086121498"],"abstract_inverted_index":{"User":[0],"trust":[1,37,95],"plays":[2],"a":[3,18],"key":[4,19],"role":[5,20],"in":[6,21,55,96,109],"determining":[7],"whether":[8,86],"autonomous":[9],"computer":[10],"applications":[11,27],"are":[12,38,102],"relied":[13],"upon.":[14],"It":[15],"will":[16],"play":[17],"the":[22,44,48,56,64,68,74,77,87,97,106,110,125,130,134],"acceptance":[23],"of":[24,58,76,112,114],"emerging":[25],"AI":[26],"such":[28],"as":[29],"optimisation.":[30],"Two":[31],"important":[32],"factors":[33],"known":[34],"to":[35,66,72,92,144,150],"affect":[36],"system":[39,49,52,98,107],"transparency,":[40],"i.e.,":[41],"how":[42,47],"well":[43],"user":[45,82,88],"understands":[46],"works,":[50],"and":[51,117],"performance.":[53],"However,":[54],"case":[57],"optimisation,":[59],"it":[60],"is":[61,89],"difficult":[62],"for":[63],"end-user":[65],"understand":[67],"underlying":[69],"algorithms":[70],"or":[71],"judge":[73],"quality":[75],"solution.":[78],"Through":[79],"two":[80],"controlled":[81],"studies,":[83],"we":[84],"explore":[85,124],"better":[90],"able":[91],"calibrate":[93],"their":[94,118],"when:":[99],"(a)":[100],"They":[101,121],"provided":[103],"feedback":[104],"on":[105],"operation":[108],"form":[111],"visualisation":[113],"intermediate":[115,140],"solutions":[116,141],"quality;":[119],"(b)":[120],"can":[122,142],"interactively":[123],"solution":[126,131],"space":[127],"by":[128,133],"modifying":[129],"returned":[132],"system.":[135],"We":[136],"found":[137],"that":[138],"showing":[139],"lead":[143],"over-trust,":[145],"while":[146],"interactive":[147],"exploration":[148],"leads":[149],"more":[151],"accurately":[152],"calibrated":[153],"trust.":[154]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":12},{"year":2024,"cited_by_count":9},{"year":2023,"cited_by_count":2},{"year":2020,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}