{"id":"https://openalex.org/W3170246591","doi":"https://doi.org/10.1145/3450148.3450168","title":"The Influence of Quality Factors on the Satisfaction and Continuance Intention of Chinese College Students' Online Learning During the COVID-19 Epidemic","display_name":"The Influence of Quality Factors on the Satisfaction and Continuance Intention of Chinese College Students' Online Learning During the COVID-19 Epidemic","publication_year":2021,"publication_date":"2021-01-10","ids":{"openalex":"https://openalex.org/W3170246591","doi":"https://doi.org/10.1145/3450148.3450168","mag":"3170246591"},"language":"en","primary_location":{"id":"doi:10.1145/3450148.3450168","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3450148.3450168","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2021 12th International Conference on E-Education, E-Business, E-Management, and E-Learning","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5112542161","display_name":"Yajuan Cui","orcid":null},"institutions":[{"id":"https://openalex.org/I6469544","display_name":"City University of Macau","ror":"https://ror.org/04gpd4q15","country_code":"MO","type":"education","lineage":["https://openalex.org/I6469544"]}],"countries":["MO"],"is_corresponding":true,"raw_author_name":"Yajuan Cui","raw_affiliation_strings":["City University of Macau, China"],"affiliations":[{"raw_affiliation_string":"City University of Macau, China","institution_ids":["https://openalex.org/I6469544"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5112542161"],"corresponding_institution_ids":["https://openalex.org/I6469544"],"apc_list":null,"apc_paid":null,"fwci":3.7487,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.94409385,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"145","last_page":"150"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9628999829292297,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9628999829292297,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14064","display_name":"Organizational and Employee Performance","score":0.9560999870300293,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13565","display_name":"Education and Learning Interventions","score":0.9383999705314636,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/continuance","display_name":"Continuance","score":0.965222179889679},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.6036069393157959},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5966566801071167},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.5901908874511719},{"id":"https://openalex.org/keywords/information-quality","display_name":"Information quality","score":0.48486170172691345},{"id":"https://openalex.org/keywords/medical-education","display_name":"Medical education","score":0.4440314471721649},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.43643510341644287},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.41111159324645996},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.3288261592388153},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.25720787048339844},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.23467957973480225},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.19668030738830566},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.19093358516693115},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.08861234784126282}],"concepts":[{"id":"https://openalex.org/C2780081655","wikidata":"https://www.wikidata.org/wiki/Q763365","display_name":"Continuance","level":2,"score":0.965222179889679},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6036069393157959},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5966566801071167},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.5901908874511719},{"id":"https://openalex.org/C45983554","wikidata":"https://www.wikidata.org/wiki/Q3412851","display_name":"Information quality","level":3,"score":0.48486170172691345},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.4440314471721649},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.43643510341644287},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.41111159324645996},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.3288261592388153},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.25720787048339844},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.23467957973480225},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.19668030738830566},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.19093358516693115},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.08861234784126282},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3450148.3450168","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3450148.3450168","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2021 12th International Conference on E-Education, E-Business, E-Management, and E-Learning","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Good health and well-being","score":0.6899999976158142,"id":"https://metadata.un.org/sdg/3"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W1721421031","https://openalex.org/W1960028565","https://openalex.org/W1981018178","https://openalex.org/W2001916972","https://openalex.org/W2050785132","https://openalex.org/W2057012437","https://openalex.org/W2069219972","https://openalex.org/W2096769597","https://openalex.org/W2108646961","https://openalex.org/W2110506823","https://openalex.org/W2121538731","https://openalex.org/W2163050413","https://openalex.org/W2170502944","https://openalex.org/W2287207173","https://openalex.org/W2560145462","https://openalex.org/W2623602863","https://openalex.org/W2773838123","https://openalex.org/W2792672570","https://openalex.org/W3012369629","https://openalex.org/W3034702188"],"related_works":["https://openalex.org/W1971474803","https://openalex.org/W781828120","https://openalex.org/W131715310","https://openalex.org/W1990282549","https://openalex.org/W2913713255","https://openalex.org/W2744042419","https://openalex.org/W2183133984","https://openalex.org/W4386283538","https://openalex.org/W2891233567","https://openalex.org/W3216334995"],"abstract_inverted_index":{"This":[0],"study":[1],"tested":[2],"the":[3,27,31,36,64,83,93],"relationship":[4],"between":[5],"system":[6,40],"quality,":[7,9,11],"information":[8,48,75],"service":[10,51,77],"satisfaction,":[12],"and":[13,21,29,50,55,76],"continuance":[14,56,65,84],"intention":[15,57,66,85],"in":[16,26,89],"online":[17,68,90],"learning.":[18,69],"Four":[19],"hundred":[20],"thirteen":[22],"college":[23,87],"students":[24,88],"participated":[25],"survey":[28],"completed":[30],"questionnaires.":[32],"The":[33,44],"results":[34],"verified":[35],"positive":[37,45],"impact":[38],"of":[39,47,67,86],"quality":[41,49,52,78],"on":[42,53],"satisfaction.":[43],"effects":[46],"satisfaction":[54,62],"were":[58],"also":[59],"significant.":[60],"Besides,":[61],"increased":[63],"These":[70],"findings":[71],"suggest":[72],"that":[73],"effective":[74],"may":[79],"help":[80],"universities":[81],"increase":[82],"learning":[91],"during":[92],"epidemic.":[94]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}