{"id":"https://openalex.org/W3162555744","doi":"https://doi.org/10.1145/3411764.3445657","title":"The Medical Authority of AI: A Study of AI-enabled Consumer-Facing Health Technology","display_name":"The Medical Authority of AI: A Study of AI-enabled Consumer-Facing Health Technology","publication_year":2021,"publication_date":"2021-05-06","ids":{"openalex":"https://openalex.org/W3162555744","doi":"https://doi.org/10.1145/3411764.3445657","mag":"3162555744"},"language":"en","primary_location":{"id":"doi:10.1145/3411764.3445657","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3411764.3445657","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://eprints.gla.ac.uk/264303/","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101875187","display_name":"Yue You","orcid":"https://orcid.org/0000-0002-4516-9542"},"institutions":[{"id":"https://openalex.org/I130769515","display_name":"Pennsylvania State University","ror":"https://ror.org/04p491231","country_code":"US","type":"education","lineage":["https://openalex.org/I130769515"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Yue You","raw_affiliation_strings":["College of Information Sciences and Technology, Pennsylvania State University, University Park, PA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Information Sciences and Technology, Pennsylvania State University, University Park, PA, USA","institution_ids":["https://openalex.org/I130769515"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5036145139","display_name":"Yubo Kou","orcid":"https://orcid.org/0000-0002-4255-3725"},"institutions":[{"id":"https://openalex.org/I130769515","display_name":"Pennsylvania State University","ror":"https://ror.org/04p491231","country_code":"US","type":"education","lineage":["https://openalex.org/I130769515"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Yubo Kou","raw_affiliation_strings":["College of Information Sciences and Technology, Pennsylvania State University, University Park, PA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Information Sciences and Technology, Pennsylvania State University, University Park, PA, USA","institution_ids":["https://openalex.org/I130769515"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060255551","display_name":"Xianghua Ding","orcid":"https://orcid.org/0000-0001-8122-6252"},"institutions":[{"id":"https://openalex.org/I24943067","display_name":"Fudan University","ror":"https://ror.org/013q1eq08","country_code":"CN","type":"education","lineage":["https://openalex.org/I24943067"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xianghua(Sharon) Ding","raw_affiliation_strings":["School of computer science Fudan University, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of computer science Fudan University, China","institution_ids":["https://openalex.org/I24943067"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5085623655","display_name":"Xinning Gui","orcid":"https://orcid.org/0000-0002-9436-7940"},"institutions":[{"id":"https://openalex.org/I130769515","display_name":"Pennsylvania State University","ror":"https://ror.org/04p491231","country_code":"US","type":"education","lineage":["https://openalex.org/I130769515"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Xinning Gui","raw_affiliation_strings":["College of Information Sciences and Technology, Pennsylvania State University, University Park, PA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Information Sciences and Technology, Pennsylvania State University, University Park, PA, USA","institution_ids":["https://openalex.org/I130769515"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.2608,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.79513371,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"16"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9927999973297119,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9927999973297119,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9847000241279602,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.9819999933242798,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.634005069732666},{"id":"https://openalex.org/keywords/medical-diagnosis","display_name":"Medical diagnosis","score":0.5929219126701355},{"id":"https://openalex.org/keywords/medical-practice","display_name":"Medical practice","score":0.5236042141914368},{"id":"https://openalex.org/keywords/everyday-life","display_name":"Everyday life","score":0.4618832468986511},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.4545553922653198},{"id":"https://openalex.org/keywords/health-technology","display_name":"Health technology","score":0.4413042962551117},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3969113826751709},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.34416699409484863},{"id":"https://openalex.org/keywords/medical-education","display_name":"Medical education","score":0.31439417600631714},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.24143928289413452},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.15691503882408142}],"concepts":[{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.634005069732666},{"id":"https://openalex.org/C534262118","wikidata":"https://www.wikidata.org/wiki/Q177719","display_name":"Medical diagnosis","level":2,"score":0.5929219126701355},{"id":"https://openalex.org/C2993312423","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medical practice","level":2,"score":0.5236042141914368},{"id":"https://openalex.org/C2779018934","wikidata":"https://www.wikidata.org/wiki/Q1129653","display_name":"Everyday life","level":2,"score":0.4618832468986511},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4545553922653198},{"id":"https://openalex.org/C21333345","wikidata":"https://www.wikidata.org/wiki/Q1519843","display_name":"Health technology","level":3,"score":0.4413042962551117},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3969113826751709},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.34416699409484863},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.31439417600631714},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.24143928289413452},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.15691503882408142},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3411764.3445657","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3411764.3445657","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:eprints.gla.ac.uk:264303","is_oa":true,"landing_page_url":"http://eprints.gla.ac.uk/264303/","pdf_url":null,"source":{"id":"https://openalex.org/S4210235606","display_name":"ENLIGHTEN (Jurnal Bimbingan dan Konseling Islam)","issn_l":"2622-8912","issn":["2622-8912","2622-8920"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"}],"best_oa_location":{"id":"pmh:oai:eprints.gla.ac.uk:264303","is_oa":true,"landing_page_url":"http://eprints.gla.ac.uk/264303/","pdf_url":null,"source":{"id":"https://openalex.org/S4210235606","display_name":"ENLIGHTEN (Jurnal Bimbingan dan Konseling Islam)","issn_l":"2622-8912","issn":["2622-8912","2622-8920"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":129,"referenced_works":["https://openalex.org/W49673716","https://openalex.org/W153722927","https://openalex.org/W176839376","https://openalex.org/W1505341430","https://openalex.org/W1530960661","https://openalex.org/W1547429732","https://openalex.org/W1558585115","https://openalex.org/W1615506555","https://openalex.org/W1702139501","https://openalex.org/W1838071484","https://openalex.org/W1848641629","https://openalex.org/W1931489058","https://openalex.org/W1963656945","https://openalex.org/W1974111805","https://openalex.org/W1979290264","https://openalex.org/W1982822964","https://openalex.org/W1999215333","https://openalex.org/W2002544066","https://openalex.org/W2005073208","https://openalex.org/W2006580737","https://openalex.org/W2008749234","https://openalex.org/W2011308761","https://openalex.org/W2018847562","https://openalex.org/W2019462239","https://openalex.org/W2019974421","https://openalex.org/W2034658175","https://openalex.org/W2042047888","https://openalex.org/W2042408016","https://openalex.org/W2048764465","https://openalex.org/W2052784041","https://openalex.org/W2061854065","https://openalex.org/W2061871588","https://openalex.org/W2066428285","https://openalex.org/W2071504389","https://openalex.org/W2076452960","https://openalex.org/W2081649479","https://openalex.org/W2086303630","https://openalex.org/W2086582168","https://openalex.org/W2093317922","https://openalex.org/W2095901454","https://openalex.org/W2095970714","https://openalex.org/W2097566882","https://openalex.org/W2110641512","https://openalex.org/W2113825932","https://openalex.org/W2114088572","https://openalex.org/W2115732729","https://openalex.org/W2127615191","https://openalex.org/W2147504979","https://openalex.org/W2151193535","https://openalex.org/W2153319474","https://openalex.org/W2159776611","https://openalex.org/W2166732705","https://openalex.org/W2290835535","https://openalex.org/W2323546181","https://openalex.org/W2324517134","https://openalex.org/W2332015392","https://openalex.org/W2346730719","https://openalex.org/W2403510326","https://openalex.org/W2460080552","https://openalex.org/W2515282779","https://openalex.org/W2515318985","https://openalex.org/W2530474886","https://openalex.org/W2590487146","https://openalex.org/W2601949734","https://openalex.org/W2616270221","https://openalex.org/W2620616722","https://openalex.org/W2753382144","https://openalex.org/W2760487352","https://openalex.org/W2786162960","https://openalex.org/W2791920958","https://openalex.org/W2792183666","https://openalex.org/W2792736223","https://openalex.org/W2795743913","https://openalex.org/W2795876669","https://openalex.org/W2796077430","https://openalex.org/W2796317334","https://openalex.org/W2796410451","https://openalex.org/W2802878560","https://openalex.org/W2804691590","https://openalex.org/W2843010082","https://openalex.org/W2883675622","https://openalex.org/W2886570502","https://openalex.org/W2893693469","https://openalex.org/W2897660371","https://openalex.org/W2897690051","https://openalex.org/W2899324362","https://openalex.org/W2899560923","https://openalex.org/W2906151105","https://openalex.org/W2909340128","https://openalex.org/W2912065207","https://openalex.org/W2912100673","https://openalex.org/W2912393827","https://openalex.org/W2916904544","https://openalex.org/W2917166626","https://openalex.org/W2934309502","https://openalex.org/W2937791631","https://openalex.org/W2938286792","https://openalex.org/W2940530202","https://openalex.org/W2942444880","https://openalex.org/W2942613739","https://openalex.org/W2952921497","https://openalex.org/W2960630842","https://openalex.org/W2963395533","https://openalex.org/W2964990130","https://openalex.org/W2969625533","https://openalex.org/W2970526411","https://openalex.org/W2980109286","https://openalex.org/W2982083314","https://openalex.org/W2984135870","https://openalex.org/W2985601033","https://openalex.org/W2991146908","https://openalex.org/W2998862821","https://openalex.org/W2998987582","https://openalex.org/W3002174235","https://openalex.org/W3004984068","https://openalex.org/W3018214507","https://openalex.org/W3032145895","https://openalex.org/W3033094275","https://openalex.org/W3035307628","https://openalex.org/W3101528469","https://openalex.org/W3105435131","https://openalex.org/W4237697532","https://openalex.org/W4244496890","https://openalex.org/W4245057594","https://openalex.org/W4248680373","https://openalex.org/W4256659977","https://openalex.org/W4285717267","https://openalex.org/W4288076002","https://openalex.org/W4391798793"],"related_works":["https://openalex.org/W4249377076","https://openalex.org/W4210389441","https://openalex.org/W1910186363","https://openalex.org/W2604451061","https://openalex.org/W2395241803","https://openalex.org/W2003211637","https://openalex.org/W2021488205","https://openalex.org/W2418110971","https://openalex.org/W2806095031","https://openalex.org/W2371503857"],"abstract_inverted_index":{"Recently,":[0],"consumer-facing":[1],"health":[2,116,142],"technologies":[3],"such":[4,41],"as":[5,42],"Artificial":[6],"Intelligence":[7],"(AI)-based":[8],"symptom":[9,21],"checkers":[10],"(AISCs)":[11],"have":[12],"sprung":[13],"up":[14],"in":[15,66,124],"everyday":[16,68],"healthcare":[17,69,125],"practice.":[18,70],"AISCs":[19,51,93,121],"solicit":[20],"information":[22],"from":[23],"users":[24,87],"and":[25,29,44,57,101,112,136],"provide":[26],"medical":[27,64,90,108,134],"suggestions":[28],"possible":[30],"diagnoses,":[31],"a":[32,53],"responsibility":[33],"that":[34,86],"people":[35],"usually":[36],"entrust":[37],"with":[38,80,106,114],"real-person":[39],"authorities":[40,109],"physicians":[43],"expert":[45],"patients.":[46],"Thus,":[47],"the":[48,61,89],"advent":[49],"of":[50,55,63,92,133],"begs":[52],"question":[54],"whether":[56],"how":[58,120,128],"they":[59],"transform":[60],"notion":[62],"authority":[65,91],"people's":[67],"To":[71],"answer":[72],"this":[73],"question,":[74],"we":[75],"conducted":[76],"an":[77],"interview":[78],"study":[79],"thirty":[81],"AISC":[82],"users.":[83],"We":[84,118],"found":[85],"assess":[88],"using":[94],"various":[95],"factors":[96],"including":[97],"AISCs\u2019":[98],"automated":[99],"decisions":[100],"interaction":[102],"design":[103],"patterns,":[104],"associations":[105],"established":[107],"like":[110],"hospitals,":[111],"comparisons":[113],"other":[115],"technologies.":[117],"reveal":[119],"are":[122],"used":[123],"delivery,":[126],"discuss":[127],"AI":[129],"transforms":[130],"conventional":[131],"understandings":[132],"authority,":[135],"derive":[137],"implications":[138],"for":[139],"designing":[140],"AI-enabled":[141],"technology.":[143]},"counts_by_year":[{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":3}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
