{"id":"https://openalex.org/W2943525125","doi":"https://doi.org/10.1145/3290607.3312810","title":"The Challenges of Creating Engaging Content","display_name":"The Challenges of Creating Engaging Content","publication_year":2019,"publication_date":"2019-04-30","ids":{"openalex":"https://openalex.org/W2943525125","doi":"https://doi.org/10.1145/3290607.3312810","mag":"2943525125"},"language":"en","primary_location":{"id":"doi:10.1145/3290607.3312810","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3290607.3312810","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=7299&context=sis_research","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5012783043","display_name":"Kholoud K. Aldous","orcid":"https://orcid.org/0000-0003-1188-5724"},"institutions":[{"id":"https://openalex.org/I4210144839","display_name":"Hamad bin Khalifa University","ror":"https://ror.org/03eyq4y97","country_code":"QA","type":"education","lineage":["https://openalex.org/I4210144839"]}],"countries":["QA"],"is_corresponding":false,"raw_author_name":"Kholoud Khalil Aldous","raw_affiliation_strings":["Hamad Bin Khalifa University, Doha, Qatar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hamad Bin Khalifa University, Doha, Qatar","institution_ids":["https://openalex.org/I4210144839"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084955495","display_name":"Jisun An","orcid":"https://orcid.org/0000-0002-4353-8009"},"institutions":[{"id":"https://openalex.org/I4210144839","display_name":"Hamad bin Khalifa University","ror":"https://ror.org/03eyq4y97","country_code":"QA","type":"education","lineage":["https://openalex.org/I4210144839"]}],"countries":["QA"],"is_corresponding":false,"raw_author_name":"Jisun An","raw_affiliation_strings":["Qatar Computing Research Institute & Hamad Bin Khalifa University, Doha, Qatar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Qatar Computing Research Institute & Hamad Bin Khalifa University, Doha, Qatar","institution_ids":["https://openalex.org/I4210144839"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5044849571","display_name":"Bernard J. Jansen","orcid":"https://orcid.org/0000-0002-6468-6609"},"institutions":[{"id":"https://openalex.org/I4210144839","display_name":"Hamad bin Khalifa University","ror":"https://ror.org/03eyq4y97","country_code":"QA","type":"education","lineage":["https://openalex.org/I4210144839"]}],"countries":["QA"],"is_corresponding":false,"raw_author_name":"Bernard J. Jansen","raw_affiliation_strings":["Qatar Computing Research Institute & Hamad Bin Khalifa University, Doha, Qatar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Qatar Computing Research Institute & Hamad Bin Khalifa University, Doha, Qatar","institution_ids":["https://openalex.org/I4210144839"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210144839"],"apc_list":null,"apc_paid":null,"fwci":4.2828,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.94366872,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11197","display_name":"Digital Games and Media","score":0.9800999760627747,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12720","display_name":"Multimedia Communication and Technology","score":0.9707000255584717,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/publication","display_name":"Publication","score":0.7495683431625366},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.7441999912261963},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6202862858772278},{"id":"https://openalex.org/keywords/content","display_name":"Content (measure theory)","score":0.5855837464332581},{"id":"https://openalex.org/keywords/meaning","display_name":"Meaning (existential)","score":0.5515440106391907},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5346291065216064},{"id":"https://openalex.org/keywords/content-creation","display_name":"Content creation","score":0.5289027094841003},{"id":"https://openalex.org/keywords/user-generated-content","display_name":"User-generated content","score":0.5025999546051025},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.48858341574668884},{"id":"https://openalex.org/keywords/media-content","display_name":"Media content","score":0.4787006676197052},{"id":"https://openalex.org/keywords/social-media-optimization","display_name":"Social media optimization","score":0.4689200520515442},{"id":"https://openalex.org/keywords/content-analysis","display_name":"Content analysis","score":0.4669405519962311},{"id":"https://openalex.org/keywords/user-engagement","display_name":"User engagement","score":0.4259575605392456},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3977988362312317},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.3953028917312622},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3587619364261627},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.22378164529800415},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.1946362853050232},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.18810802698135376},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.18331390619277954},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.1748608648777008}],"concepts":[{"id":"https://openalex.org/C41458344","wikidata":"https://www.wikidata.org/wiki/Q732577","display_name":"Publication","level":2,"score":0.7495683431625366},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.7441999912261963},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6202862858772278},{"id":"https://openalex.org/C2778152352","wikidata":"https://www.wikidata.org/wiki/Q5165061","display_name":"Content (measure theory)","level":2,"score":0.5855837464332581},{"id":"https://openalex.org/C2780876879","wikidata":"https://www.wikidata.org/wiki/Q3054749","display_name":"Meaning (existential)","level":2,"score":0.5515440106391907},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5346291065216064},{"id":"https://openalex.org/C2776509796","wikidata":"https://www.wikidata.org/wiki/Q5276056","display_name":"Content creation","level":2,"score":0.5289027094841003},{"id":"https://openalex.org/C101293273","wikidata":"https://www.wikidata.org/wiki/Q579716","display_name":"User-generated content","level":3,"score":0.5025999546051025},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.48858341574668884},{"id":"https://openalex.org/C3020234875","wikidata":"https://www.wikidata.org/wiki/Q1260632","display_name":"Media content","level":2,"score":0.4787006676197052},{"id":"https://openalex.org/C60136833","wikidata":"https://www.wikidata.org/wiki/Q1071262","display_name":"Social media optimization","level":3,"score":0.4689200520515442},{"id":"https://openalex.org/C162446236","wikidata":"https://www.wikidata.org/wiki/Q653137","display_name":"Content analysis","level":2,"score":0.4669405519962311},{"id":"https://openalex.org/C2984870255","wikidata":"https://www.wikidata.org/wiki/Q5196451","display_name":"User engagement","level":2,"score":0.4259575605392456},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3977988362312317},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.3953028917312622},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3587619364261627},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.22378164529800415},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.1946362853050232},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.18810802698135376},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.18331390619277954},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1748608648777008},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3290607.3312810","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3290607.3312810","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:ink.library.smu.edu.sg:sis_research-7299","is_oa":true,"landing_page_url":"https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=7299&context=sis_research","pdf_url":null,"source":{"id":"https://openalex.org/S4377196871","display_name":"Institutional Knowledge (InK) - Institutional Knowledge at Singapore Management University (Singapore Management University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79891267","host_organization_name":"Singapore Management University","host_organization_lineage":["https://openalex.org/I79891267"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"https://dl.acm.org/doi/10.1145/3290607.3312810?cid=99659160512","raw_type":"Conference Proceeding Article"}],"best_oa_location":{"id":"pmh:oai:ink.library.smu.edu.sg:sis_research-7299","is_oa":true,"landing_page_url":"https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=7299&context=sis_research","pdf_url":null,"source":{"id":"https://openalex.org/S4377196871","display_name":"Institutional Knowledge (InK) - Institutional Knowledge at Singapore Management University (Singapore Management University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79891267","host_organization_name":"Singapore Management University","host_organization_lineage":["https://openalex.org/I79891267"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"https://dl.acm.org/doi/10.1145/3290607.3312810?cid=99659160512","raw_type":"Conference Proceeding Article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education","score":0.44999998807907104}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":9,"referenced_works":["https://openalex.org/W1666277081","https://openalex.org/W2433203947","https://openalex.org/W2526093969","https://openalex.org/W2591340154","https://openalex.org/W2604206153","https://openalex.org/W2620739829","https://openalex.org/W2805720864","https://openalex.org/W2888039742","https://openalex.org/W3125510825"],"related_works":["https://openalex.org/W1991424697","https://openalex.org/W4391046580","https://openalex.org/W2591340154","https://openalex.org/W2890805343","https://openalex.org/W2589603142","https://openalex.org/W103991513","https://openalex.org/W1993710496","https://openalex.org/W4283581082","https://openalex.org/W1995392987","https://openalex.org/W2943525125"],"abstract_inverted_index":{"The":[0,115],"process":[1,98,137],"of":[2,23,46,101,138,162],"content":[3,29,76,104,124,141,164],"creation":[4,161],"for":[5,16],"distribution":[6],"via":[7],"social":[8,17,80,107,144,158],"media":[9,18,81,108,145,159],"platforms":[10,109,177],"is":[11,30,67,125,150],"not":[12],"a":[13,59,79,90,111,153],"trivial":[14],"one":[15],"editors":[19],"as":[20,50],"the":[21,70,74,97,118,132,136,182],"goal":[22,149],"creating":[24,102,122,139],"both":[25],"serious":[26,47],"and":[27,41,99,127,129,175],"engaging":[28,103,123,140,163,170],"challenging,":[31],"with":[32,78,165],"no":[33],"clear":[34],"or":[35,38,54],"differing":[36],"guidelines":[37],"rules":[39],"across":[40,105,142],"between":[42],"platforms.":[43,146],"For":[44],"creators":[45],"content,":[48],"such":[49],"news":[51,113,173],"organizations,":[52],"advertisers,":[53],"educational":[55],"institutions,":[56],"engagement":[57],"has":[58],"deeper":[60],"meaning":[61],"beyond":[62],"likes,":[63],"shares,":[64],"etc.":[65],"that":[66,93,121],"aimed":[68,94],"at":[69],"audience":[71],"actually":[72],"processing":[73],"underlying":[75],"associated":[77],"post.":[82],"In":[83],"this":[84],"research,":[85],"we":[86],"report":[87],"findings":[88,116],"from":[89,117,172],"group":[91],"study":[92,119],"to":[95,134,151,156,180],"understand":[96],"challenges":[100],"three":[106],"in":[110],"major":[112],"organization.":[114],"indicate":[120],"effort-":[126],"time-consuming,":[128],"they":[130,167],"highlight":[131],"need":[133],"support":[135,157],"multiple":[143],"Our":[147],"longer-term":[148],"develop":[152],"system":[154],"design":[155],"editors'":[160],"which":[166,179],"can":[168],"select":[169,176],"passages":[171],"articles":[174],"on":[178],"publish":[181],"content.":[183]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":2}],"updated_date":"2026-06-26T08:34:08.712188","created_date":"2025-10-10T00:00:00"}