{"id":"https://openalex.org/W2799074526","doi":"https://doi.org/10.1145/3173574.3173727","title":"More Stars or More Reviews?","display_name":"More Stars or More Reviews?","publication_year":2018,"publication_date":"2018-04-19","ids":{"openalex":"https://openalex.org/W2799074526","doi":"https://doi.org/10.1145/3173574.3173727","mag":"2799074526"},"language":"en","primary_location":{"id":"doi:10.1145/3173574.3173727","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3173574.3173727","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5065642687","display_name":"Will Qiu","orcid":null},"institutions":[{"id":"https://openalex.org/I1743320","display_name":"Palo Alto University","ror":"https://ror.org/04f812k67","country_code":"US","type":"education","lineage":["https://openalex.org/I1743320"]},{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Will Qiu","raw_affiliation_strings":["Stanford University, Palo Alto, CA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Stanford University, Palo Alto, CA, USA","institution_ids":["https://openalex.org/I1743320","https://openalex.org/I97018004"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008494271","display_name":"Palo Parigi","orcid":null},"institutions":[{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Palo Parigi","raw_affiliation_strings":["Airbnb & Stanford University, San Francisco, CA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Airbnb & Stanford University, San Francisco, CA, USA","institution_ids":["https://openalex.org/I97018004"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5036257885","display_name":"Bruno Abrah\u00e3o","orcid":null},"institutions":[{"id":"https://openalex.org/I57206974","display_name":"New York University","ror":"https://ror.org/0190ak572","country_code":"US","type":"education","lineage":["https://openalex.org/I57206974"]},{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Bruno Abrahao","raw_affiliation_strings":["New York University Shanghai & Stanford University, Stanford, CA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"New York University Shanghai & Stanford University, Stanford, CA, USA","institution_ids":["https://openalex.org/I57206974","https://openalex.org/I97018004"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":10.4386,"has_fulltext":false,"cited_by_count":35,"citation_normalized_percentile":{"value":0.98632974,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"11"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11644","display_name":"Spam and Phishing Detection","score":0.9876999855041504,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/reputation","display_name":"Reputation","score":0.9419043064117432},{"id":"https://openalex.org/keywords/trustworthiness","display_name":"Trustworthiness","score":0.7653601765632629},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6880444288253784},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5975340008735657},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5487315654754639},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.5309034585952759},{"id":"https://openalex.org/keywords/star","display_name":"Star (game theory)","score":0.4757266342639923},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.35943132638931274},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.31246015429496765},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.10013309121131897},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.08394420146942139}],"concepts":[{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.9419043064117432},{"id":"https://openalex.org/C153701036","wikidata":"https://www.wikidata.org/wiki/Q659974","display_name":"Trustworthiness","level":2,"score":0.7653601765632629},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6880444288253784},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5975340008735657},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5487315654754639},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.5309034585952759},{"id":"https://openalex.org/C2780897414","wikidata":"https://www.wikidata.org/wiki/Q7600592","display_name":"Star (game theory)","level":2,"score":0.4757266342639923},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.35943132638931274},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.31246015429496765},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.10013309121131897},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.08394420146942139},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3173574.3173727","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3173574.3173727","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16","score":0.7799999713897705}],"awards":[{"id":"https://openalex.org/G706465632","display_name":"Trusting Strangers in the Sharing Economy","funder_award_id":"1257138","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":31,"referenced_works":["https://openalex.org/W640508513","https://openalex.org/W1545618741","https://openalex.org/W1998698248","https://openalex.org/W2009820538","https://openalex.org/W2020166723","https://openalex.org/W2025505967","https://openalex.org/W2045633722","https://openalex.org/W2046411892","https://openalex.org/W2047847661","https://openalex.org/W2090513801","https://openalex.org/W2110680649","https://openalex.org/W2114068176","https://openalex.org/W2122555070","https://openalex.org/W2163819950","https://openalex.org/W2163827606","https://openalex.org/W2166026115","https://openalex.org/W2323701571","https://openalex.org/W2337430557","https://openalex.org/W2417954757","https://openalex.org/W2517839752","https://openalex.org/W2553944973","https://openalex.org/W2588243197","https://openalex.org/W2588559064","https://openalex.org/W2750451011","https://openalex.org/W2797617535","https://openalex.org/W2962924362","https://openalex.org/W2996523803","https://openalex.org/W3124261657","https://openalex.org/W3124686198","https://openalex.org/W3124987483","https://openalex.org/W6817713987"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W189760887","https://openalex.org/W24713225","https://openalex.org/W2104545034","https://openalex.org/W2020346808","https://openalex.org/W3125521317","https://openalex.org/W4067053","https://openalex.org/W1976208064","https://openalex.org/W162956340"],"abstract_inverted_index":{"The":[0],"large":[1],"majority":[2],"of":[3,44,64,68,77,93],"reputation":[4,18,69,101,114,134],"systems":[5],"use":[6],"features":[7,40],"such":[8],"as":[9],"star":[10,72],"ratings":[11,94],"and":[12,95,119],"reviews":[13,78,96],"to":[14,27,37,121,130],"give":[15],"users":[16],"a":[17,84,103,106],"in":[19],"online":[20,55],"peer-to-peer":[21],"markets.":[22],"Both":[23],"have":[24],"been":[25],"shown":[26],"be":[28],"effective":[29],"for":[30,82,143],"signaling":[31,83],"trustworthiness.":[32,86],"However,":[33],"the":[34,65,75,90,122,126],"exact":[35],"extent":[36],"which":[38,63],"these":[39],"can":[41,138],"change":[42],"perceptions":[43],"users'":[45],"trustworthiness":[46],"remains":[47],"an":[48,54],"open":[49],"question.":[50],"Using":[51],"data":[52],"from":[53],"experiment":[56],"conducted":[57],"on":[58,99,118],"Airbnb":[59],"users,":[60,131],"we":[61],"investigate":[62],"two":[66],"types":[67],"information":[70,135],"--average":[71],"rating":[73],"or":[74,105],"number":[76],"--is":[79],"more":[80],"important":[81],"user's":[85],"We":[87],"find":[88],"that":[89,113],"relative":[91],"effectiveness":[92],"differ":[97],"depending":[98],"whether":[100],"has":[102],"strong":[104],"weak":[107],"differentiation":[108],"power.":[109],"Our":[110],"findings":[111],"show":[112],"effects":[115],"are":[116],"contingent":[117],"susceptible":[120],"context":[123],"created":[124],"by":[125],"alternative":[127],"choices":[128],"presented":[129],"highlighting":[132],"how":[133],"is":[136],"displayed":[137],"drastically":[139],"alter":[140],"their":[141],"efficacy":[142],"engendering":[144],"trust.":[145]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":7},{"year":2018,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}