{"id":"https://openalex.org/W2531099647","doi":"https://doi.org/10.1145/2987491.2987520","title":"Designing a Process for Identifying and Managing the Benefits of Mobile Enterprise Applications in the Insurance Industry","display_name":"Designing a Process for Identifying and Managing the Benefits of Mobile Enterprise Applications in the Insurance Industry","publication_year":2016,"publication_date":"2016-09-26","ids":{"openalex":"https://openalex.org/W2531099647","doi":"https://doi.org/10.1145/2987491.2987520","mag":"2531099647"},"language":"en","primary_location":{"id":"doi:10.1145/2987491.2987520","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2987491.2987520","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Annual Conference of the South African Institute of Computer Scientists and Information Technologists","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5079798025","display_name":"Henri Knoesen","orcid":"https://orcid.org/0000-0001-7433-938X"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]}],"countries":["ZA"],"is_corresponding":true,"raw_author_name":"Henri Knoesen","raw_affiliation_strings":["CITANDA, Department of Information Systems, University of Cape Town, Rondebosch, South Africa"],"affiliations":[{"raw_affiliation_string":"CITANDA, Department of Information Systems, University of Cape Town, Rondebosch, South Africa","institution_ids":["https://openalex.org/I157614274"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5000769957","display_name":"Lisa F. Seymour","orcid":"https://orcid.org/0000-0001-6704-0021"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Lisa F. Seymour","raw_affiliation_strings":["CITANDA, Department of Information Systems, University of Cape Town, Rondebosch, South Africa"],"affiliations":[{"raw_affiliation_string":"CITANDA, Department of Information Systems, University of Cape Town, Rondebosch, South Africa","institution_ids":["https://openalex.org/I157614274"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5079798025"],"corresponding_institution_ids":["https://openalex.org/I157614274"],"apc_list":null,"apc_paid":null,"fwci":4.4312,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.95044856,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"10"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.5505592226982117},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5455363392829895},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5242217779159546},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5199864506721497},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.48725762963294983},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.48170286417007446},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.4697478413581848},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.44321441650390625},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.1168721616268158},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.09865415096282959}],"concepts":[{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.5505592226982117},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5455363392829895},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5242217779159546},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5199864506721497},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.48725762963294983},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.48170286417007446},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.4697478413581848},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.44321441650390625},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.1168721616268158},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.09865415096282959},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2987491.2987520","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2987491.2987520","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Annual Conference of the South African Institute of Computer Scientists and Information Technologists","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.4399999976158142}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":82,"referenced_works":["https://openalex.org/W7702194","https://openalex.org/W33243948","https://openalex.org/W130554895","https://openalex.org/W193836173","https://openalex.org/W560750676","https://openalex.org/W1497712908","https://openalex.org/W1502975542","https://openalex.org/W1517906922","https://openalex.org/W1541275542","https://openalex.org/W1568700395","https://openalex.org/W1573734476","https://openalex.org/W1580207105","https://openalex.org/W1581015299","https://openalex.org/W1584896814","https://openalex.org/W1603935859","https://openalex.org/W1791587663","https://openalex.org/W1815958156","https://openalex.org/W1873398700","https://openalex.org/W1947897501","https://openalex.org/W1951035295","https://openalex.org/W1969637771","https://openalex.org/W1973452986","https://openalex.org/W1976439060","https://openalex.org/W1978966990","https://openalex.org/W1990119534","https://openalex.org/W2005852547","https://openalex.org/W2009811816","https://openalex.org/W2012179727","https://openalex.org/W2029716829","https://openalex.org/W2033749751","https://openalex.org/W2042760696","https://openalex.org/W2045480981","https://openalex.org/W2046080825","https://openalex.org/W2052825152","https://openalex.org/W2058583602","https://openalex.org/W2065052994","https://openalex.org/W2078167132","https://openalex.org/W2078736349","https://openalex.org/W2078839705","https://openalex.org/W2088690091","https://openalex.org/W2089516471","https://openalex.org/W2089708022","https://openalex.org/W2091167377","https://openalex.org/W2091775201","https://openalex.org/W2102748455","https://openalex.org/W2110710386","https://openalex.org/W2117203175","https://openalex.org/W2121818873","https://openalex.org/W2123827258","https://openalex.org/W2127406301","https://openalex.org/W2128255294","https://openalex.org/W2128978736","https://openalex.org/W2132549418","https://openalex.org/W2138250396","https://openalex.org/W2138829523","https://openalex.org/W2141689189","https://openalex.org/W2149967206","https://openalex.org/W2151461605","https://openalex.org/W2152868784","https://openalex.org/W2152888167","https://openalex.org/W2157693938","https://openalex.org/W2159643601","https://openalex.org/W2169855821","https://openalex.org/W2181785202","https://openalex.org/W2197226117","https://openalex.org/W2291106807","https://openalex.org/W2329197227","https://openalex.org/W2338470759","https://openalex.org/W2394862887","https://openalex.org/W2401307701","https://openalex.org/W2531522074","https://openalex.org/W2557348987","https://openalex.org/W2600182464","https://openalex.org/W2768260999","https://openalex.org/W2904371294","https://openalex.org/W2981552608","https://openalex.org/W2994039427","https://openalex.org/W4241995523","https://openalex.org/W4251320700","https://openalex.org/W4251690396","https://openalex.org/W4285719527","https://openalex.org/W4410206014"],"related_works":["https://openalex.org/W2770234245","https://openalex.org/W96612179","https://openalex.org/W4229499248","https://openalex.org/W2566006169","https://openalex.org/W1567818861","https://openalex.org/W2987774938","https://openalex.org/W4281737987","https://openalex.org/W4386449603","https://openalex.org/W3124412501","https://openalex.org/W2048235121"],"abstract_inverted_index":{"Mobile":[0],"applications":[1,30,106],"have":[2,33],"not":[3],"only":[4],"become":[5],"commonplace":[6],"for":[7,9],"consumers":[8],"use":[10,102],"in":[11,20,31,58,87,107],"countless":[12],"daily":[13],"functions,":[14],"they":[15],"are":[16,48],"also":[17,41,92],"becoming":[18],"essential":[19,57],"a":[21,83,108],"business":[22],"context.":[23,111],"The":[24],"deployment":[25],"of":[26,82,103,117],"these":[27,54],"mobile":[28,72,104],"enterprise":[29,105],"organizations":[32],"been":[34],"shown":[35],"to":[36,60,68,78,93],"provide":[37],"benefits":[38,44,55,97],"however,":[39],"history":[40],"shows":[42],"that":[43],"from":[45,100],"IT":[46],"innovations":[47],"often":[49],"over-promised":[50],"and":[51,70,91,98],"under-delivered.":[52],"Managing":[53],"becomes":[56],"order":[59],"realize":[61],"the":[62,65,80,95,101,115],"return":[63],"on":[64],"investment":[66],"required":[67],"build":[69],"implement":[71],"applications.":[73],"This":[74,112],"paper":[75],"uses":[76],"literature":[77],"inform":[79],"design":[81,113,120],"benefit":[84],"management":[85],"process":[86],"an":[88,118],"insurance":[89,110],"company":[90],"identify":[94],"potential":[96],"barriers":[99],"short-term":[109],"forms":[114],"start":[116],"Action":[119],"research":[121],"study.":[122]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
