{"id":"https://openalex.org/W2014136426","doi":"https://doi.org/10.1145/2659532.2659613","title":"Customer-oriented change management for ERP systems","display_name":"Customer-oriented change management for ERP systems","publication_year":2014,"publication_date":"2014-06-27","ids":{"openalex":"https://openalex.org/W2014136426","doi":"https://doi.org/10.1145/2659532.2659613","mag":"2014136426"},"language":"en","primary_location":{"id":"doi:10.1145/2659532.2659613","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2659532.2659613","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 15th International Conference on Computer Systems and Technologies","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5111405764","display_name":"\u0112rika As\u0146ina","orcid":null},"institutions":[{"id":"https://openalex.org/I201787326","display_name":"Riga Technical University","ror":"https://ror.org/00twb6c09","country_code":"LV","type":"education","lineage":["https://openalex.org/I201787326"]}],"countries":["LV"],"is_corresponding":true,"raw_author_name":"Erika Asnina","raw_affiliation_strings":["Riga Technical University, Latvia","Riga Technical University, (Latvia)"],"affiliations":[{"raw_affiliation_string":"Riga Technical University, Latvia","institution_ids":["https://openalex.org/I201787326"]},{"raw_affiliation_string":"Riga Technical University, (Latvia)","institution_ids":["https://openalex.org/I201787326"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5055909129","display_name":"M\u0101ra Pud\u0101ne","orcid":null},"institutions":[{"id":"https://openalex.org/I201787326","display_name":"Riga Technical University","ror":"https://ror.org/00twb6c09","country_code":"LV","type":"education","lineage":["https://openalex.org/I201787326"]}],"countries":["LV"],"is_corresponding":false,"raw_author_name":"Mara Pudane","raw_affiliation_strings":["Riga Technical University, Latvia","Riga Technical University, (Latvia)"],"affiliations":[{"raw_affiliation_string":"Riga Technical University, Latvia","institution_ids":["https://openalex.org/I201787326"]},{"raw_affiliation_string":"Riga Technical University, (Latvia)","institution_ids":["https://openalex.org/I201787326"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5034159944","display_name":"Marika Svi\u0137e","orcid":null},"institutions":[{"id":"https://openalex.org/I201787326","display_name":"Riga Technical University","ror":"https://ror.org/00twb6c09","country_code":"LV","type":"education","lineage":["https://openalex.org/I201787326"]}],"countries":["LV"],"is_corresponding":false,"raw_author_name":"Marika Svike","raw_affiliation_strings":["Riga Technical University, Latvia","Riga Technical University, (Latvia)"],"affiliations":[{"raw_affiliation_string":"Riga Technical University, Latvia","institution_ids":["https://openalex.org/I201787326"]},{"raw_affiliation_string":"Riga Technical University, (Latvia)","institution_ids":["https://openalex.org/I201787326"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5051455195","display_name":"Gundars Alksnis","orcid":"https://orcid.org/0000-0003-1400-7919"},"institutions":[{"id":"https://openalex.org/I201787326","display_name":"Riga Technical University","ror":"https://ror.org/00twb6c09","country_code":"LV","type":"education","lineage":["https://openalex.org/I201787326"]}],"countries":["LV"],"is_corresponding":false,"raw_author_name":"Gundars Alksnis","raw_affiliation_strings":["Riga Technical University, Latvia","Riga Technical University, (Latvia)"],"affiliations":[{"raw_affiliation_string":"Riga Technical University, Latvia","institution_ids":["https://openalex.org/I201787326"]},{"raw_affiliation_string":"Riga Technical University, (Latvia)","institution_ids":["https://openalex.org/I201787326"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5111405764"],"corresponding_institution_ids":["https://openalex.org/I201787326"],"apc_list":null,"apc_paid":null,"fwci":0.5634,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.73833188,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"333","last_page":"340"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/vendor","display_name":"Vendor","score":0.8336800932884216},{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"Enterprise resource planning","score":0.7903529405593872},{"id":"https://openalex.org/keywords/premise","display_name":"Premise","score":0.6481145620346069},{"id":"https://openalex.org/keywords/scope","display_name":"Scope (computer science)","score":0.6416087746620178},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6251904964447021},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.5854377150535583},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4684945046901703},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.32559049129486084},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2728784680366516},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.20026487112045288},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.13320410251617432}],"concepts":[{"id":"https://openalex.org/C2777338717","wikidata":"https://www.wikidata.org/wiki/Q1762621","display_name":"Vendor","level":2,"score":0.8336800932884216},{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.7903529405593872},{"id":"https://openalex.org/C2778023277","wikidata":"https://www.wikidata.org/wiki/Q321703","display_name":"Premise","level":2,"score":0.6481145620346069},{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.6416087746620178},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6251904964447021},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.5854377150535583},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4684945046901703},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.32559049129486084},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2728784680366516},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.20026487112045288},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.13320410251617432},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2659532.2659613","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2659532.2659613","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 15th International Conference on Computer Systems and Technologies","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.49000000953674316}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":23,"referenced_works":["https://openalex.org/W50128682","https://openalex.org/W84838725","https://openalex.org/W191082258","https://openalex.org/W1562095323","https://openalex.org/W1931408162","https://openalex.org/W1990544315","https://openalex.org/W2017048320","https://openalex.org/W2026657534","https://openalex.org/W2037028450","https://openalex.org/W2038415858","https://openalex.org/W2040385462","https://openalex.org/W2059212462","https://openalex.org/W2065827414","https://openalex.org/W2067172306","https://openalex.org/W2086226923","https://openalex.org/W2090094082","https://openalex.org/W2101083753","https://openalex.org/W2105562761","https://openalex.org/W2111403266","https://openalex.org/W2136393336","https://openalex.org/W2185075799","https://openalex.org/W2343906985","https://openalex.org/W6640146685"],"related_works":["https://openalex.org/W590788508","https://openalex.org/W4235873430","https://openalex.org/W2611974471","https://openalex.org/W4313233093","https://openalex.org/W2358082531","https://openalex.org/W2589976903","https://openalex.org/W2335596023","https://openalex.org/W2026719400","https://openalex.org/W2374273535","https://openalex.org/W3205759371"],"abstract_inverted_index":{"If":[0],"a":[1,16,56],"deployment":[2],"of":[3,42],"the":[4,36,40,43,64],"vendor's":[5,25],"Enterprise":[6],"Resource":[7],"Planning":[8],"system":[9],"is":[10],"integrated":[11],"with":[12],"third-party":[13],"software":[14],"on":[15,24,46],"customer's":[17,48],"premise,":[18],"then":[19],"change":[20,65],"management":[21],"highly":[22],"depends":[23],"information":[26],"about":[27,63],"changes":[28,45],"between":[29],"different":[30],"versions.":[31],"The":[32],"problem":[33,53],"arises":[34],"when":[35],"vendor":[37],"cannot":[38],"predict":[39],"impact":[41],"implemented":[44],"every":[47],"configuration.":[49],"To":[50],"tackle":[51],"this":[52],"we":[54],"propose":[55],"conceptual":[57],"customer-oriented":[58],"solution":[59],"that":[60],"provides":[61],"data":[62],"scope":[66],"and":[67],"essentiality":[68],"for":[69],"each":[70],"individual":[71],"customer.":[72]},"counts_by_year":[{"year":2014,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
