{"id":"https://openalex.org/W7165634024","doi":"https://doi.org/10.1145/3805689.3812474","title":"Ethics-in-practice in UX Design: an Empirical Study of an AI-Based Conversational Support Tool","display_name":"Ethics-in-practice in UX Design: an Empirical Study of an AI-Based Conversational Support Tool","publication_year":2026,"publication_date":"2026-06-23","ids":{"openalex":"https://openalex.org/W7165634024","doi":"https://doi.org/10.1145/3805689.3812474"},"language":"en","primary_location":{"id":"doi:10.1145/3805689.3812474","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3805689.3812474","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 ACM Conference on Fairness, Accountability, and Transparency","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3805689.3812474","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5139166091","display_name":"Xiaotang Wei","orcid":"https://orcid.org/0009-0001-3499-4758"},"institutions":[{"id":"https://openalex.org/I865915315","display_name":"Vrije Universiteit Amsterdam","ror":"https://ror.org/008xxew50","country_code":"NL","type":"education","lineage":["https://openalex.org/I865915315"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Xiaotang Wei","raw_affiliation_strings":["Vrije Universiteit Amsterdam, Amsterdam, Netherlands"],"raw_orcid":"https://orcid.org/0009-0001-3499-4758","affiliations":[{"raw_affiliation_string":"Vrije Universiteit Amsterdam, Amsterdam, Netherlands","institution_ids":["https://openalex.org/I865915315"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5051872004","display_name":"Elena Beretta","orcid":"https://orcid.org/0000-0002-6090-2765"},"institutions":[{"id":"https://openalex.org/I865915315","display_name":"Vrije Universiteit Amsterdam","ror":"https://ror.org/008xxew50","country_code":"NL","type":"education","lineage":["https://openalex.org/I865915315"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Elena Beretta","raw_affiliation_strings":["Vrije Universiteit Amsterdam, Amsterdam, Netherlands"],"raw_orcid":"https://orcid.org/0000-0002-6090-2765","affiliations":[{"raw_affiliation_string":"Vrije Universiteit Amsterdam, Amsterdam, Netherlands","institution_ids":["https://openalex.org/I865915315"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I865915315"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.70302176,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"2562","last_page":"2585"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.32850000262260437,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.32850000262260437,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.10010000318288803,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.09459999948740005,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.6553999781608582},{"id":"https://openalex.org/keywords/feature","display_name":"Feature (linguistics)","score":0.29600000381469727},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.25699999928474426},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.24369999766349792}],"concepts":[{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.6553999781608582},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5562999844551086},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.39410001039505005},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3427000045776367},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3352000117301941},{"id":"https://openalex.org/C2776401178","wikidata":"https://www.wikidata.org/wiki/Q12050496","display_name":"Feature (linguistics)","level":2,"score":0.29600000381469727},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.28349998593330383},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.25699999928474426},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.2526000142097473},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.24369999766349792}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/3805689.3812474","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3805689.3812474","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 ACM Conference on Fairness, Accountability, and Transparency","raw_type":"proceedings-article"},{"id":"pmh:oai:research.vu.nl:openaire/86596db4-472a-4740-9bf8-4de069cf8cd2","is_oa":true,"landing_page_url":"https://research.vu.nl/en/publications/86596db4-472a-4740-9bf8-4de069cf8cd2","pdf_url":null,"source":{"id":"https://openalex.org/S4306401107","display_name":"VU Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I865915315","host_organization_name":"Vrije Universiteit Amsterdam","host_organization_lineage":["https://openalex.org/I865915315"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Beretta, E & Wei, X 2026, Ethics-in-practice in UX Design : An Empirical Study of an AI-Based Conversational Support Tool. in FAccT '26: The 2026 ACM Conference on Fairness, Accountability, and Transparency. Association for Computing Machinery, Inc, pp. 2562-2585, 9th Annual ACM Conference on Fairness, Accountability, and Transparency, ACM FAccT 2026, Montreal, Canada, 25/06/26. https://doi.org/10.1145/3805689.3812474","raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"pmh:oai:research.vu.nl:openaire_cris_publications/86596db4-472a-4740-9bf8-4de069cf8cd2","is_oa":true,"landing_page_url":"https://hdl.handle.net/1871.1/86596db4-472a-4740-9bf8-4de069cf8cd2","pdf_url":null,"source":{"id":"https://openalex.org/S4306401107","display_name":"VU Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I865915315","host_organization_name":"Vrije Universiteit Amsterdam","host_organization_lineage":["https://openalex.org/I865915315"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Beretta, E & Wei, X 2026, Ethics-in-practice in UX Design : An Empirical Study of an AI-Based Conversational Support Tool. in FAccT '26: The 2026 ACM Conference on Fairness, Accountability, and Transparency. Association for Computing Machinery, Inc, pp. 2562-2585, 9th Annual ACM Conference on Fairness, Accountability, and Transparency, ACM FAccT 2026, Montreal, Canada, 25/06/26. https://doi.org/10.1145/3805689.3812474","raw_type":"info:eu-repo/semantics/conferenceObject"}],"best_oa_location":{"id":"doi:10.1145/3805689.3812474","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3805689.3812474","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 ACM Conference on Fairness, Accountability, and Transparency","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.45453622937202454,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W2970641574","https://openalex.org/W3006273443","https://openalex.org/W3040255677","https://openalex.org/W4288359812","https://openalex.org/W4302008013","https://openalex.org/W4308789124","https://openalex.org/W4315498184","https://openalex.org/W4378713561","https://openalex.org/W4378976523","https://openalex.org/W4383679931","https://openalex.org/W4384520711","https://openalex.org/W4384520763","https://openalex.org/W4384521526","https://openalex.org/W4387193038","https://openalex.org/W4388019780","https://openalex.org/W4396812221","https://openalex.org/W4396831848","https://openalex.org/W4404694248","https://openalex.org/W4404783035","https://openalex.org/W4406857616","https://openalex.org/W4408061758","https://openalex.org/W4408998044","https://openalex.org/W4409735925","https://openalex.org/W4410737879","https://openalex.org/W4411600230"],"related_works":[],"abstract_inverted_index":{"While":[0],"designers":[1],"routinely":[2],"face":[3],"ethical":[4,41,218],"dilemmas":[5],"related":[6,146],"to":[7,26,77,147,195,207,217],"privacy,":[8],"accessibility,":[9],"transparency,":[10,151],"and":[11,21,48,74,104,117,124,152,166,196,210],"manipulative":[12],"design,":[13],"existing":[14],"UX":[15,70,91],"ethics":[16,54,71,92,199],"resources,":[17],"such":[18],"as":[19,38,205,215],"checklists":[20],"static":[22,49,81,211],"guidelines,":[23],"often":[24],"fail":[25],"provide":[27],"timely,":[28],"context-sensitive":[29],"support":[30],"within":[31],"fast,":[32],"iterative":[33],"workflows,":[34],"limiting":[35],"their":[36],"effectiveness":[37],"instruments":[39],"of":[40,51,100,135,158,198],"accountability.":[42],"This":[43],"paper":[44],"examines":[45],"how":[46],"conversational":[47,113,189],"delivery":[50],"the":[52,112,130,133,159,176,183],"same":[53],"content":[55],"differ":[56],"in":[57,67,83,98,115,122,182],"supporting":[58],"ethics-in-practice":[59],"tasks.":[60],"We":[61,186],"developed":[62],"a":[63,68,84],"retrieval-augmented":[64,160],"agent":[65,114,131],"grounded":[66],"curated":[69],"knowledge":[72],"base":[73],"compared":[75],"it":[76],"an":[78],"equivalently":[79],"sourced":[80],"guideline":[82],"counterbalanced":[85],"within-subjects":[86],"study":[87],"involving":[88],"five":[89],"common":[90],"scenarios.":[93],"Participants":[94],"evaluated":[95],"both":[96],"tools":[97,191],"terms":[99],"practicality,":[101],"clarity,":[102],"actionability,":[103,118],"decision":[105],"confidence;":[106],"results":[107],"show":[108],"significant":[109],"gains":[110],"for":[111],"practicality":[116],"with":[119],"smaller":[120],"improvements":[121],"clarity":[123],"confidence.":[125],"Qualitative":[126],"feedback":[127],"indicates":[128],"that":[129,188],"supports":[132],"translation":[134],"abstract":[136],"principles":[137],"into":[138],"situated":[139],"design":[140],"decisions,":[141],"while":[142],"also":[143],"revealing":[144],"risks":[145],"response":[148],"structure,":[149],"source":[150],"limited":[153],"multi-stakeholder":[154],"framing.":[155],"Automated":[156],"evaluation":[157],"generation":[161,177],"pipeline":[162],"shows":[163],"high":[164],"faithfulness":[165],"recall":[167],"but":[168,201],"lower":[169],"answer":[170],"relevancy,":[171],"suggesting":[172],"alignment":[173],"limitations":[174],"at":[175],"stage":[178],"rather":[179,213],"than":[180,214],"gaps":[181],"evidence":[184],"base.":[185],"argue":[187],"ethics-support":[190],"can":[192],"improve":[193],"access":[194],"operationalization":[197],"guidance,":[200],"should":[202],"be":[203],"treated":[204],"complements":[206],"human":[208],"deliberation":[209],"resources":[212],"shortcuts":[216],"correctness.":[219]},"counts_by_year":[],"updated_date":"2026-08-13T07:04:57.449891","created_date":"2026-06-24T00:00:00"}