{"id":"https://openalex.org/W7164544840","doi":"https://doi.org/10.1145/3800645.3812949","title":"Exploring Older Adults' Interaction with a Conversational AI Agent in Autonomous Vehicles","display_name":"Exploring Older Adults' Interaction with a Conversational AI Agent in Autonomous Vehicles","publication_year":2026,"publication_date":"2026-06-12","ids":{"openalex":"https://openalex.org/W7164544840","doi":"https://doi.org/10.1145/3800645.3812949"},"language":null,"primary_location":{"id":"doi:10.1145/3800645.3812949","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3800645.3812949","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 Designing Interactive Systems Conference","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3800645.3812949","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5009425324","display_name":"Ashratuz Zavin Asha","orcid":"https://orcid.org/0000-0002-1799-0667"},"institutions":[{"id":"https://openalex.org/I168635309","display_name":"University of Calgary","ror":"https://ror.org/03yjb2x39","country_code":"CA","type":"education","lineage":["https://openalex.org/I168635309"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Ashratuz Zavin Asha","raw_affiliation_strings":["Computer Science, University of Calgary, Calgary, Alberta, Canada"],"raw_orcid":"https://orcid.org/0000-0002-1799-0667","affiliations":[{"raw_affiliation_string":"Computer Science, University of Calgary, Calgary, Alberta, Canada","institution_ids":["https://openalex.org/I168635309"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057558162","display_name":"Novia Nurain","orcid":"https://orcid.org/0009-0007-1820-6129"},"institutions":[{"id":"https://openalex.org/I183697816","display_name":"Bangladesh University of Engineering and Technology","ror":"https://ror.org/05a1qpv97","country_code":"BD","type":"education","lineage":["https://openalex.org/I183697816"]}],"countries":["BD"],"is_corresponding":false,"raw_author_name":"Novia Nurain","raw_affiliation_strings":["Department of Computer Science and Engineering, Bangladesh University of Engineering and Technology (BUET), Dhaka, Bangladesh"],"raw_orcid":"https://orcid.org/0009-0007-1820-6129","affiliations":[{"raw_affiliation_string":"Department of Computer Science and Engineering, Bangladesh University of Engineering and Technology (BUET), Dhaka, Bangladesh","institution_ids":["https://openalex.org/I183697816"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103026409","display_name":"Sharifa Sultana","orcid":"https://orcid.org/0000-0003-2906-7391"},"institutions":[{"id":"https://openalex.org/I157725225","display_name":"University of Illinois Urbana-Champaign","ror":"https://ror.org/047426m28","country_code":"US","type":"education","lineage":["https://openalex.org/I157725225"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sharifa Sultana","raw_affiliation_strings":["Computer Science, University of Illinois Urbana-Champaign, Champaign, Illinois, USA"],"raw_orcid":"https://orcid.org/0000-0003-2906-7391","affiliations":[{"raw_affiliation_string":"Computer Science, University of Illinois Urbana-Champaign, Champaign, Illinois, USA","institution_ids":["https://openalex.org/I157725225"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5044649257","display_name":"Ehud Sharlin","orcid":"https://orcid.org/0000-0003-3881-2840"},"institutions":[{"id":"https://openalex.org/I168635309","display_name":"University of Calgary","ror":"https://ror.org/03yjb2x39","country_code":"CA","type":"education","lineage":["https://openalex.org/I168635309"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Ehud Sharlin","raw_affiliation_strings":["University of Calgary, Calgary, Alberta, Canada"],"raw_orcid":"https://orcid.org/0000-0003-3881-2840","affiliations":[{"raw_affiliation_string":"University of Calgary, Calgary, Alberta, Canada","institution_ids":["https://openalex.org/I168635309"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1370","last_page":"1387"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.5393000245094299,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.5393000245094299,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.09229999780654907,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.07599999755620956,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/action","display_name":"Action (physics)","score":0.32749998569488525},{"id":"https://openalex.org/keywords/feature","display_name":"Feature (linguistics)","score":0.25870001316070557},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.25099998712539673},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.22579999268054962}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5422999858856201},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.43700000643730164},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.38609999418258667},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.32749998569488525},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.2655999958515167},{"id":"https://openalex.org/C2776401178","wikidata":"https://www.wikidata.org/wiki/Q12050496","display_name":"Feature (linguistics)","level":2,"score":0.25870001316070557},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.25589999556541443},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.25099998712539673},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.23770000040531158},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.22579999268054962}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3800645.3812949","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3800645.3812949","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 Designing Interactive Systems Conference","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3800645.3812949","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3800645.3812949","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 Designing Interactive Systems Conference","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":57,"referenced_works":["https://openalex.org/W1999013095","https://openalex.org/W2084235337","https://openalex.org/W2278347881","https://openalex.org/W2591962503","https://openalex.org/W2591972220","https://openalex.org/W2781321447","https://openalex.org/W2789968549","https://openalex.org/W2793172626","https://openalex.org/W2795082987","https://openalex.org/W2795538447","https://openalex.org/W2909701316","https://openalex.org/W2919220097","https://openalex.org/W2941327948","https://openalex.org/W2950504429","https://openalex.org/W2969947574","https://openalex.org/W3005857256","https://openalex.org/W3030867272","https://openalex.org/W3085178059","https://openalex.org/W3086652221","https://openalex.org/W3089916460","https://openalex.org/W3126506554","https://openalex.org/W3163644616","https://openalex.org/W3177705468","https://openalex.org/W3200476993","https://openalex.org/W3211649586","https://openalex.org/W4248921294","https://openalex.org/W4251427757","https://openalex.org/W4293707447","https://openalex.org/W4296306279","https://openalex.org/W4313398320","https://openalex.org/W4317910216","https://openalex.org/W4319157952","https://openalex.org/W4383214067","https://openalex.org/W4383681589","https://openalex.org/W4385729976","https://openalex.org/W4386155683","https://openalex.org/W4387835442","https://openalex.org/W4396832899","https://openalex.org/W4396833367","https://openalex.org/W4399061762","https://openalex.org/W4400142383","https://openalex.org/W4400142435","https://openalex.org/W4402069433","https://openalex.org/W4402410728","https://openalex.org/W4402443440","https://openalex.org/W4402443469","https://openalex.org/W4402443478","https://openalex.org/W4403576098","https://openalex.org/W4409719960","https://openalex.org/W4409721563","https://openalex.org/W4409766522","https://openalex.org/W4409766762","https://openalex.org/W4409768009","https://openalex.org/W4409873786","https://openalex.org/W4410049605","https://openalex.org/W4410583945","https://openalex.org/W4416447516"],"related_works":[],"abstract_inverted_index":{"Autonomous":[0],"vehicles":[1],"(AVs)":[2],"can":[3],"enhance":[4],"older":[5,25,86,145],"adults\u2019":[6,26],"mobility":[7],"and":[8,15,34,77,99,105,122,136],"independence,":[9],"but":[10],"also":[11],"present":[12,55],"significant":[13],"safety":[14],"usability":[16],"challenges.":[17],"In":[18],"a":[19,38,72,78,101,140],"two-phase":[20],"formative":[21],"study,":[22],"we":[23,111],"examine":[24],"(aged":[27],"60+)":[28],"unique":[29],"design":[30,58,113],"requirements":[31],"in":[32,68,126],"AVs":[33,43],"the":[35,109,116],"potential":[36],"of":[37,103],"conversational":[39,89],"AI":[40,127],"agent":[41],"inside":[42],"to":[44,138],"support":[45],"as":[46],"digital":[47],"chauffeurs.":[48],"Phase":[49],"1":[50],"focus":[51],"group":[52],"(N=10)":[53],"findings":[54],"physical":[56],"AV":[57],"with":[59,129],"accessible":[60],"interfaces.":[61],"We":[62],"conducted":[63],"an":[64],"interview":[65],"study":[66],"(N=18)":[67],"phase":[69],"2":[70],"using":[71],"virtual":[73],"reality":[74],"(VR)":[75],"simulator":[76],"large-language":[79],"model":[80],"(LLM)-powered":[81],"chatbot.":[82],"Findings":[83],"reveal":[84],"that":[85,91],"adults":[87],"value":[88],"agents":[90,128],"could":[92],"assist":[93],"during":[94],"emergencies,":[95],"initiate":[96],"social":[97],"conversations":[98],"provide":[100],"sense":[102],"control":[104],"agency.":[106],"Informed":[107],"by":[108],"outcome,":[110],"discuss":[112],"implications,":[114],"emphasizing":[115],"need":[117],"for":[118,144],"transparency,":[119],"clear":[120],"communication,":[121],"chauffeur-like":[123],"interaction":[124],"norms":[125],"appropriate":[130],"anthropomorphic":[131],"characteristics":[132],"(i.e.,":[133],"pacing,":[134],"tone,":[135],"frequency)":[137],"ensure":[139],"comfortable":[141],"riding":[142],"experience":[143],"adults.":[146]},"counts_by_year":[],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2026-06-13T00:00:00"}