{"id":"https://openalex.org/W7132826406","doi":"https://doi.org/10.1145/3786304.3788843","title":"Understanding the Effects of Conversational Agent Personality on the Credibility of LLM-Based Conversational Search","display_name":"Understanding the Effects of Conversational Agent Personality on the Credibility of LLM-Based Conversational Search","publication_year":2026,"publication_date":"2026-02-28","ids":{"openalex":"https://openalex.org/W7132826406","doi":"https://doi.org/10.1145/3786304.3788843"},"language":null,"primary_location":{"id":"doi:10.1145/3786304.3788843","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3786304.3788843","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 Conference on Human Information Interaction and Retrieval","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3786304.3788843","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5123931669","display_name":"Hyeonjeong Byeon","orcid":null},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]},{"id":"https://openalex.org/I58610484","display_name":"Seattle University","ror":"https://ror.org/02jqc0m91","country_code":"US","type":"education","lineage":["https://openalex.org/I58610484"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Hyeonjeong Byeon","raw_affiliation_strings":["University of Washington, Seattle, USA"],"raw_orcid":"https://orcid.org/0000-0002-0811-2504","affiliations":[{"raw_affiliation_string":"University of Washington, Seattle, USA","institution_ids":["https://openalex.org/I201448701","https://openalex.org/I58610484"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058167732","display_name":"Uran Oh","orcid":"https://orcid.org/0000-0002-7832-6313"},"institutions":[{"id":"https://openalex.org/I138925566","display_name":"Ewha Womans University","ror":"https://ror.org/053fp5c05","country_code":"KR","type":"education","lineage":["https://openalex.org/I138925566"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Uran Oh","raw_affiliation_strings":["Ewha Womans University, Seoul, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0002-7832-6313","affiliations":[{"raw_affiliation_string":"Ewha Womans University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I138925566"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5060931546","display_name":"Gary Hsieh","orcid":"https://orcid.org/0000-0002-9460-2568"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]},{"id":"https://openalex.org/I58610484","display_name":"Seattle University","ror":"https://ror.org/02jqc0m91","country_code":"US","type":"education","lineage":["https://openalex.org/I58610484"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Gary Hsieh","raw_affiliation_strings":["University of Washington, Seattle, USA"],"raw_orcid":"https://orcid.org/0000-0002-9460-2568","affiliations":[{"raw_affiliation_string":"University of Washington, Seattle, USA","institution_ids":["https://openalex.org/I201448701","https://openalex.org/I58610484"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5123931669"],"corresponding_institution_ids":["https://openalex.org/I201448701","https://openalex.org/I58610484"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.41573392,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"222","last_page":"230"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.37860000133514404,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.37860000133514404,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.04039999842643738,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.03790000081062317,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.8205000162124634},{"id":"https://openalex.org/keywords/conscientiousness","display_name":"Conscientiousness","score":0.7595999836921692},{"id":"https://openalex.org/keywords/personality","display_name":"Personality","score":0.7213000059127808},{"id":"https://openalex.org/keywords/agreeableness","display_name":"Agreeableness","score":0.6647999882698059},{"id":"https://openalex.org/keywords/credibility","display_name":"Credibility","score":0.6046000123023987},{"id":"https://openalex.org/keywords/personality-psychology","display_name":"Personality psychology","score":0.5938000082969666},{"id":"https://openalex.org/keywords/extraversion-and-introversion","display_name":"Extraversion and introversion","score":0.5767999887466431},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.4634000062942505}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.8205000162124634},{"id":"https://openalex.org/C172141706","wikidata":"https://www.wikidata.org/wiki/Q1307067","display_name":"Conscientiousness","level":5,"score":0.7595999836921692},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.7465999722480774},{"id":"https://openalex.org/C187288502","wikidata":"https://www.wikidata.org/wiki/Q641118","display_name":"Personality","level":2,"score":0.7213000059127808},{"id":"https://openalex.org/C170760736","wikidata":"https://www.wikidata.org/wiki/Q380358","display_name":"Agreeableness","level":5,"score":0.6647999882698059},{"id":"https://openalex.org/C2780224610","wikidata":"https://www.wikidata.org/wiki/Q1530061","display_name":"Credibility","level":2,"score":0.6046000123023987},{"id":"https://openalex.org/C25908422","wikidata":"https://www.wikidata.org/wiki/Q271716","display_name":"Personality psychology","level":3,"score":0.5938000082969666},{"id":"https://openalex.org/C127816348","wikidata":"https://www.wikidata.org/wiki/Q127588","display_name":"Extraversion and introversion","level":4,"score":0.5767999887466431},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.527400016784668},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.4634000062942505},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.43369999527931213},{"id":"https://openalex.org/C313442","wikidata":"https://www.wikidata.org/wiki/Q778556","display_name":"Persona","level":2,"score":0.3991999924182892},{"id":"https://openalex.org/C94612546","wikidata":"https://www.wikidata.org/wiki/Q1540168","display_name":"Neuroticism","level":3,"score":0.3955000042915344},{"id":"https://openalex.org/C2781310500","wikidata":"https://www.wikidata.org/wiki/Q1231428","display_name":"Persuasion","level":2,"score":0.3919000029563904},{"id":"https://openalex.org/C2865642","wikidata":"https://www.wikidata.org/wiki/Q378132","display_name":"Big Five personality traits","level":3,"score":0.38199999928474426},{"id":"https://openalex.org/C190954187","wikidata":"https://www.wikidata.org/wiki/Q5270587","display_name":"Dialog system","level":3,"score":0.3774999976158142},{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.3474000096321106},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.3400000035762787},{"id":"https://openalex.org/C129484327","wikidata":"https://www.wikidata.org/wiki/Q177603","display_name":"Social perception","level":3,"score":0.3280999958515167},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.2870999872684479}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3786304.3788843","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3786304.3788843","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 Conference on Human Information Interaction and Retrieval","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3786304.3788843","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3786304.3788843","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 Conference on Human Information Interaction and Retrieval","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":52,"referenced_works":["https://openalex.org/W1555414560","https://openalex.org/W1908762366","https://openalex.org/W1930230511","https://openalex.org/W1973942036","https://openalex.org/W1974267095","https://openalex.org/W1977218713","https://openalex.org/W1991405620","https://openalex.org/W2013969722","https://openalex.org/W2028126161","https://openalex.org/W2031989784","https://openalex.org/W2034235631","https://openalex.org/W2053306413","https://openalex.org/W2058624789","https://openalex.org/W2058837212","https://openalex.org/W2062212388","https://openalex.org/W2069315482","https://openalex.org/W2071283080","https://openalex.org/W2073692684","https://openalex.org/W2074483607","https://openalex.org/W2087484885","https://openalex.org/W2091656550","https://openalex.org/W2117195122","https://openalex.org/W2120061261","https://openalex.org/W2129251351","https://openalex.org/W2136058926","https://openalex.org/W2137194788","https://openalex.org/W2147144521","https://openalex.org/W2162090451","https://openalex.org/W2164772857","https://openalex.org/W2423024114","https://openalex.org/W2506462165","https://openalex.org/W2570926704","https://openalex.org/W2921264763","https://openalex.org/W2924196385","https://openalex.org/W2941327948","https://openalex.org/W2985937381","https://openalex.org/W3011511401","https://openalex.org/W3012449617","https://openalex.org/W3100581793","https://openalex.org/W3122785935","https://openalex.org/W3134001895","https://openalex.org/W3163286462","https://openalex.org/W3185010415","https://openalex.org/W3185854663","https://openalex.org/W4225091475","https://openalex.org/W4230220966","https://openalex.org/W4232331747","https://openalex.org/W4234908116","https://openalex.org/W4242635187","https://openalex.org/W4313266830","https://openalex.org/W4378214315","https://openalex.org/W4396832250"],"related_works":[],"abstract_inverted_index":{"The":[0],"rise":[1],"of":[2,12,52,62,91,104,111,126,135],"Large":[3],"Language":[4],"Models":[5],"(LLMs)":[6],"has":[7],"ushered":[8],"in":[9,21,64,97],"a":[10,72,112],"wave":[11],"conversational":[13,65,81,98,137,154],"search":[14,82,155],"engines":[15],"that":[16,41,96],"allow":[17],"people":[18,30],"to":[19,26,32,47,87,132],"engage":[20],"dialogues":[22],"with":[23,76,84],"LLM-infused":[24],"chatbots":[25,85],"seek":[27],"information.":[28,128],"As":[29],"tend":[31],"infer":[33],"personalities":[34],"from":[35],"digital":[36],"social":[37],"interactions,":[38],"and":[39,109,120,139,142],"given":[40],"personality":[42,92,100,141],"cues":[43],"have":[44],"been":[45],"shown":[46],"affect":[48,102],"credibility,":[49,116],"these":[50],"perceptions":[51,103],"chatbot":[53,113],"design":[54,151],"may":[55],"shape":[56],"how":[57,136],"users":[58],"assess":[59],"the":[60,124,127],"credibility":[61,125],"information":[63],"search.":[66],"In":[67],"this":[68],"study,":[69],"we":[70],"conducted":[71],"controlled":[73],"online":[74],"study":[75],"190":[77],"participants":[78],"who":[79],"assessed":[80],"results":[83],"designed":[86],"exhibit":[88],"different":[89],"levels":[90],"traits.":[93],"We":[94,148],"found":[95],"search,":[99],"can":[101,114,122,145],"credibility.":[105,147],"Specifically,":[106],"perceived":[107,118],"conscientiousness":[108],"agreeableness":[110],"increase":[115],"while":[117],"extraversion":[119],"neuroticism":[121],"decrease":[123],"This":[129],"research":[130],"contributes":[131],"our":[133,159],"understanding":[134],"interfaces":[138,156],"their":[140],"persona":[143],"designs":[144],"impact":[146],"also":[149],"provide":[150],"implications":[152],"for":[153],"based":[157],"on":[158],"findings.":[160]},"counts_by_year":[],"updated_date":"2026-03-02T06:13:33.250793","created_date":"2026-03-01T00:00:00"}
