{"id":"https://openalex.org/W7155617380","doi":"https://doi.org/10.1145/3785022.3785028","title":"What Students Ask, How a Generative AI Assistant Responds: Exploring Higher Education Students\u2019 Dialogues on Learning Analytics Feedback","display_name":"What Students Ask, How a Generative AI Assistant Responds: Exploring Higher Education Students\u2019 Dialogues on Learning Analytics Feedback","publication_year":2026,"publication_date":"2026-04-25","ids":{"openalex":"https://openalex.org/W7155617380","doi":"https://doi.org/10.1145/3785022.3785028"},"language":null,"primary_location":{"id":"doi:10.1145/3785022.3785028","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3785022.3785028","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the LAK26: 16th International Learning Analytics and Knowledge Conference","raw_type":"proceedings-article"},"type":"article","indexed_in":["arxiv","crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://arxiv.org/pdf/2601.04919","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5116762952","display_name":"Yildiz Uzun","orcid":"https://orcid.org/0000-0002-3355-7230"},"institutions":[{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Yildiz Uzun","raw_affiliation_strings":["UCL Knowledge Lab, University College London, London, United Kingdom"],"raw_orcid":"https://orcid.org/0000-0002-3355-7230","affiliations":[{"raw_affiliation_string":"UCL Knowledge Lab, University College London, London, United Kingdom","institution_ids":["https://openalex.org/I45129253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5025571766","display_name":"A. Gauthier","orcid":"https://orcid.org/0000-0002-0059-8685"},"institutions":[{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Andrea Gauthier","raw_affiliation_strings":["UCL Knowledge Lab, University College London, London, United Kingdom"],"raw_orcid":"https://orcid.org/0000-0002-0059-8685","affiliations":[{"raw_affiliation_string":"UCL Knowledge Lab, University College London, London, United Kingdom","institution_ids":["https://openalex.org/I45129253"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5010726815","display_name":"Mutlu Cukurova","orcid":"https://orcid.org/0000-0001-5843-4854"},"institutions":[{"id":"https://openalex.org/I4210144746","display_name":"The London College","ror":"https://ror.org/0546ajs61","country_code":"GB","type":"education","lineage":["https://openalex.org/I4210144746"]},{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Mutlu Cukurova","raw_affiliation_strings":["UCL Knowledge Lab & UCL Centre for Artificial Intelligence, University College London, London, United Kingdom"],"raw_orcid":"https://orcid.org/0000-0001-5843-4854","affiliations":[{"raw_affiliation_string":"UCL Knowledge Lab & UCL Centre for Artificial Intelligence, University College London, London, United Kingdom","institution_ids":["https://openalex.org/I4210144746","https://openalex.org/I45129253"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5116762952"],"corresponding_institution_ids":["https://openalex.org/I45129253"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.94820809,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"42","last_page":"52"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.3422999978065491,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.3422999978065491,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11902","display_name":"Intelligent Tutoring Systems and Adaptive Learning","score":0.2987000048160553,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.040800001472234726,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/higher-education","display_name":"Higher education","score":0.7117999792098999},{"id":"https://openalex.org/keywords/learning-analytics","display_name":"Learning analytics","score":0.5559999942779541},{"id":"https://openalex.org/keywords/analytics","display_name":"Analytics","score":0.428600013256073},{"id":"https://openalex.org/keywords/generative-model","display_name":"Generative model","score":0.35830000042915344},{"id":"https://openalex.org/keywords/generative-grammar","display_name":"Generative grammar","score":0.3377000093460083},{"id":"https://openalex.org/keywords/experiential-learning","display_name":"Experiential learning","score":0.28139999508857727},{"id":"https://openalex.org/keywords/active-learning","display_name":"Active learning (machine learning)","score":0.27730000019073486}],"concepts":[{"id":"https://openalex.org/C120912362","wikidata":"https://www.wikidata.org/wiki/Q136822","display_name":"Higher education","level":2,"score":0.7117999792098999},{"id":"https://openalex.org/C2777648619","wikidata":"https://www.wikidata.org/wiki/Q2845208","display_name":"Learning analytics","level":2,"score":0.5559999942779541},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5195000171661377},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.4456999897956848},{"id":"https://openalex.org/C79158427","wikidata":"https://www.wikidata.org/wiki/Q485396","display_name":"Analytics","level":2,"score":0.428600013256073},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.37439998984336853},{"id":"https://openalex.org/C167966045","wikidata":"https://www.wikidata.org/wiki/Q5532625","display_name":"Generative model","level":3,"score":0.35830000042915344},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.33820000290870667},{"id":"https://openalex.org/C39890363","wikidata":"https://www.wikidata.org/wiki/Q36108","display_name":"Generative grammar","level":2,"score":0.3377000093460083},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.33570000529289246},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3009999990463257},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3003000020980835},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.2856999933719635},{"id":"https://openalex.org/C37228920","wikidata":"https://www.wikidata.org/wiki/Q1307600","display_name":"Experiential learning","level":2,"score":0.28139999508857727},{"id":"https://openalex.org/C77967617","wikidata":"https://www.wikidata.org/wiki/Q4677561","display_name":"Active learning (machine learning)","level":2,"score":0.27730000019073486},{"id":"https://openalex.org/C194519906","wikidata":"https://www.wikidata.org/wiki/Q7627827","display_name":"Student engagement","level":2,"score":0.2734000086784363},{"id":"https://openalex.org/C2776401178","wikidata":"https://www.wikidata.org/wiki/Q12050496","display_name":"Feature (linguistics)","level":2,"score":0.26910001039505005},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.2685999870300293},{"id":"https://openalex.org/C16443162","wikidata":"https://www.wikidata.org/wiki/Q1068473","display_name":"Educational technology","level":2,"score":0.26829999685287476},{"id":"https://openalex.org/C61797465","wikidata":"https://www.wikidata.org/wiki/Q1188986","display_name":"Term (time)","level":2,"score":0.267300009727478},{"id":"https://openalex.org/C2776987068","wikidata":"https://www.wikidata.org/wiki/Q5136701","display_name":"Cluster grouping","level":2,"score":0.263700008392334},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.2605000138282776},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.25619998574256897},{"id":"https://openalex.org/C3019723476","wikidata":"https://www.wikidata.org/wiki/Q1068473","display_name":"Electronic learning","level":3,"score":0.25029999017715454}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3785022.3785028","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3785022.3785028","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the LAK26: 16th International Learning Analytics and Knowledge Conference","raw_type":"proceedings-article"},{"id":"pmh:oai:arXiv.org:2601.04919","is_oa":true,"landing_page_url":"https://arxiv.org/abs/2601.04919","pdf_url":"https://arxiv.org/pdf/2601.04919","source":{"id":"https://openalex.org/S4393918464","display_name":"ArXiv.org","issn_l":"2331-8422","issn":["2331-8422"],"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"}],"best_oa_location":{"id":"pmh:oai:arXiv.org:2601.04919","is_oa":true,"landing_page_url":"https://arxiv.org/abs/2601.04919","pdf_url":"https://arxiv.org/pdf/2601.04919","source":{"id":"https://openalex.org/S4393918464","display_name":"ArXiv.org","issn_l":"2331-8422","issn":["2331-8422"],"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},"sustainable_development_goals":[{"score":0.5896472334861755,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7155617380.pdf","grobid_xml":"https://content.openalex.org/works/W7155617380.grobid-xml"},"referenced_works_count":35,"referenced_works":["https://openalex.org/W1979290264","https://openalex.org/W2102243141","https://openalex.org/W2111497108","https://openalex.org/W2560140854","https://openalex.org/W2563946746","https://openalex.org/W2801630847","https://openalex.org/W2808178066","https://openalex.org/W2946580964","https://openalex.org/W3011946343","https://openalex.org/W3035877907","https://openalex.org/W3038648614","https://openalex.org/W3128133130","https://openalex.org/W4213011574","https://openalex.org/W4293149314","https://openalex.org/W4294214983","https://openalex.org/W4307958490","https://openalex.org/W4309697919","https://openalex.org/W4320081749","https://openalex.org/W4389210056","https://openalex.org/W4392445323","https://openalex.org/W4394929444","https://openalex.org/W4401121063","https://openalex.org/W4401620743","https://openalex.org/W4402476574","https://openalex.org/W4403889790","https://openalex.org/W4404073174","https://openalex.org/W4405586205","https://openalex.org/W4407284288","https://openalex.org/W4407841856","https://openalex.org/W4407842356","https://openalex.org/W4408498046","https://openalex.org/W4408760584","https://openalex.org/W4408900638","https://openalex.org/W4409829362","https://openalex.org/W4409946324"],"related_works":[],"abstract_inverted_index":{"Learning":[0],"analytics":[1,34],"dashboards":[2],"(LADs)":[3],"aim":[4],"to":[5,29,45],"support":[6],"students'":[7,182],"regulation":[8],"of":[9,89,187],"learning":[10,24],"by":[11],"translating":[12],"complex":[13],"data":[14,144],"into":[15,68],"feedback.":[16,35],"Yet":[17],"students,":[18,162],"especially":[19,157],"those":[20],"with":[21,31,80,168,173],"lower":[22],"self-regulated":[23],"(SRL)":[25],"competence,":[26],"often":[27],"struggle":[28],"engage":[30],"and":[32,64,87,93,114,122,130,141,170,194],"interpret":[33],"Conversational":[36],"generative":[37],"artificial":[38],"intelligence":[39],"(GenAI)":[40],"assistants":[41],"have":[42],"shown":[43],"potential":[44],"scaffold":[46],"this":[47,56],"process":[48],"through":[49],"real-time,":[50],"personalised,":[51],"dialogue-based":[52],"support.":[53],"Further":[54],"advancing":[55],"potential,":[57],"we":[58],"explored":[59],"authentic":[60],"dialogues":[61],"between":[62],"students":[63,79,95,111,118],"GenAI":[65,153],"assistant":[66,127],"integrated":[67],"LAD":[69],"during":[70],"a":[71],"10-week":[72],"semester.":[73],"The":[74,126],"analysis":[75],"focused":[76],"on":[77],"questions":[78],"different":[81],"SRL":[82,110,117,161,176],"levels":[83],"posed,":[84],"the":[85,90,97,179,185],"relevance":[86],"quality":[88],"assistant's":[91,98],"answers,":[92],"how":[94],"perceived":[96],"role":[99],"in":[100,135,197],"their":[101,174],"learning.":[102],"Findings":[103,149],"revealed":[104],"distinct":[105],"query":[106],"patterns.":[107],"While":[108],"low":[109,160],"sought":[112],"clarification":[113],"reassurance,":[115],"high":[116],"queried":[119],"technical":[120,195],"aspects":[121],"requested":[123],"personalised":[124],"strategies.":[125],"provided":[128],"clear":[129],"reliable":[131],"explanations":[132],"but":[133],"limited":[134],"personalisation,":[136],"handling":[137],"emotionally":[138],"charged":[139],"queries,":[140],"integrating":[142],"multiple":[143],"points":[145],"for":[146,159,190],"tailored":[147],"responses.":[148],"further":[150],"extend":[151],"that":[152,165],"interventions":[154],"can":[155],"be":[156],"valuable":[158],"offering":[163],"scaffolding":[164],"supports":[166],"engagement":[167],"feedback":[169],"narrows":[171],"gaps":[172],"higher":[175],"peers.":[177],"At":[178],"same":[180],"time,":[181],"reflections":[183],"underscored":[184],"importance":[186],"trust,":[188],"need":[189],"greater":[191],"adaptivity,":[192],"context-awareness,":[193],"refinement":[196],"future":[198],"systems.":[199]},"counts_by_year":[],"updated_date":"2026-04-30T09:15:22.047038","created_date":"2026-04-26T00:00:00"}