{"id":"https://openalex.org/W7153873649","doi":"https://doi.org/10.1145/3772363.3799019","title":"Digital Vulnerability in Later Life: How Older Adults in Chennai Experience and Manage Impersonation Scams","display_name":"Digital Vulnerability in Later Life: How Older Adults in Chennai Experience and Manage Impersonation Scams","publication_year":2026,"publication_date":"2026-04-13","ids":{"openalex":"https://openalex.org/W7153873649","doi":"https://doi.org/10.1145/3772363.3799019"},"language":null,"primary_location":{"id":"doi:10.1145/3772363.3799019","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772363.3799019","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3772363.3799019","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5133473256","display_name":"Ananmay Rajan","orcid":"https://orcid.org/0009-0001-0570-6999"},"institutions":[{"id":"https://openalex.org/I4210119109","display_name":"Indiana University Bloomington","ror":"https://ror.org/02k40bc56","country_code":"US","type":"education","lineage":["https://openalex.org/I4210119109","https://openalex.org/I592451"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ananmay Rajan","raw_affiliation_strings":["Indiana University, Bloomington, Indiana, USA"],"raw_orcid":"https://orcid.org/0009-0001-0570-6999","affiliations":[{"raw_affiliation_string":"Indiana University, Bloomington, Indiana, USA","institution_ids":["https://openalex.org/I4210119109"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5037821383","display_name":"Chen Ling","orcid":"https://orcid.org/0000-0001-5082-7557"},"institutions":[{"id":"https://openalex.org/I4210119109","display_name":"Indiana University Bloomington","ror":"https://ror.org/02k40bc56","country_code":"US","type":"education","lineage":["https://openalex.org/I4210119109","https://openalex.org/I592451"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Chen Ling","raw_affiliation_strings":["Indiana University, Bloomington, Indiana, USA"],"raw_orcid":"https://orcid.org/0000-0001-5082-7557","affiliations":[{"raw_affiliation_string":"Indiana University, Bloomington, Indiana, USA","institution_ids":["https://openalex.org/I4210119109"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210119109"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"5"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.8004000186920166,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.8004000186920166,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12462","display_name":"Elder Abuse and Neglect","score":0.023600000888109207,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13927","display_name":"Cyberloafing and Workplace Behavior","score":0.01850000023841858,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/vulnerability","display_name":"Vulnerability (computing)","score":0.5386000275611877},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.29019999504089355},{"id":"https://openalex.org/keywords/vulnerability-assessment","display_name":"Vulnerability assessment","score":0.2752000093460083},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.27390000224113464},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.2700999975204468}],"concepts":[{"id":"https://openalex.org/C95713431","wikidata":"https://www.wikidata.org/wiki/Q631425","display_name":"Vulnerability (computing)","level":2,"score":0.5386000275611877},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3483000099658966},{"id":"https://openalex.org/C73484699","wikidata":"https://www.wikidata.org/wiki/Q161733","display_name":"Criminology","level":1,"score":0.3244999945163727},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.3109000027179718},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.30230000615119934},{"id":"https://openalex.org/C45355965","wikidata":"https://www.wikidata.org/wiki/Q1643441","display_name":"Socioeconomics","level":1,"score":0.3001999855041504},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.29019999504089355},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2858000099658966},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.2831999957561493},{"id":"https://openalex.org/C167063184","wikidata":"https://www.wikidata.org/wiki/Q1400839","display_name":"Vulnerability assessment","level":3,"score":0.2752000093460083},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.27390000224113464},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.2700999975204468},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.26429998874664307},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.2605000138282776},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.25220000743865967},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.25110000371932983},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.25060001015663147}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3772363.3799019","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772363.3799019","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3772363.3799019","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772363.3799019","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/5","display_name":"Gender equality","score":0.5717252492904663}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W2605931029","https://openalex.org/W2606850380","https://openalex.org/W2997915765","https://openalex.org/W3113911380","https://openalex.org/W3157114324","https://openalex.org/W3182290413","https://openalex.org/W4366550444","https://openalex.org/W4387857496","https://openalex.org/W4401973830","https://openalex.org/W4402954709","https://openalex.org/W4403230824","https://openalex.org/W4403566243","https://openalex.org/W4404567708","https://openalex.org/W4409748041","https://openalex.org/W4410844544","https://openalex.org/W4411337905","https://openalex.org/W4411704496","https://openalex.org/W4411961392"],"related_works":[],"abstract_inverted_index":{"Older":[0],"adults":[1],"in":[2,52,60,168],"Chennai":[3,61],"increasingly":[4],"face":[5],"impersonation":[6,68],"scams":[7,69],"that":[8,82,102,153],"exploit":[9],"authority,":[10],"family":[11],"ties,":[12],"and":[13,33,71,75,87,93,107,111,120,135,159,166],"bilingual":[14],"communication":[15],"practices.":[16],"While":[17],"prior":[18],"security":[19],"research":[20],"has":[21],"documented":[22],"individual":[23],"elements":[24,44],"of":[25,132],"such":[26],"scams,":[27],"including":[28],"authority":[29],"impersonation,":[30],"emotional":[31,100],"pressure,":[32],"socially":[34],"supported":[35],"verification,":[36,118],"which":[37],"less":[38],"is":[39],"known":[40],"about":[41],"how":[42,67,72],"these":[43,78,124],"interact":[45],"within":[46],"everyday,":[47],"culturally":[48],"situated":[49],"contexts,":[50],"particularly":[51],"South":[53],"Asian":[54],"settings.":[55],"We":[56,80,122],"interviewed":[57],"older":[58,142],"residents":[59],"(N":[62],"=":[63],"10)":[64],"to":[65,77,90],"examine":[66],"unfold":[70],"participants":[73],"interpret":[74],"respond":[76],"encounters.":[79],"find":[81],"scammers":[83],"use":[84,106],"Tamil\u2013English":[85],"code-switching":[86],"institutional":[88],"identities":[89],"establish":[91],"credibility":[92],"urgency.":[94],"These":[95],"interactions":[96],"often":[97],"trigger":[98],"intense":[99],"responses":[101],"reshape":[103],"participants\u2019":[104],"technology":[105],"risk":[108],"perceptions.":[109],"Families":[110],"peers":[112],"emerge":[113],"as":[114],"critical":[115],"resources":[116],"for":[117,149],"sensemaking,":[119],"protection.":[121],"synthesize":[123],"findings":[125],"into":[126],"a":[127],"sociotechnical":[128],"\u201cpressure":[129],"cooker\u201d":[130],"model":[131],"scam":[133],"escalation":[134],"document":[136],"layered":[137],"coping":[138],"strategies":[139],"adopted":[140],"by":[141],"adults.":[143],"Our":[144],"results":[145],"highlight":[146],"the":[147],"need":[148],"family-centered,":[150],"trauma-informed":[151],"interventions":[152],"build":[154],"on":[155],"elders\u2019":[156],"existing":[157],"practices":[158],"address":[160],"cultural":[161],"concerns":[162],"surrounding":[163],"honor,":[164],"reputation,":[165],"trust":[167],"authority.":[169]},"counts_by_year":[],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2026-04-13T00:00:00"}
