{"id":"https://openalex.org/W7154037271","doi":"https://doi.org/10.1145/3772318.3791635","title":"Relational Gains, Privacy Strains: Exploring Users' Perceptions and Experiences with ChatGPT's Memory Feature","display_name":"Relational Gains, Privacy Strains: Exploring Users' Perceptions and Experiences with ChatGPT's Memory Feature","publication_year":2026,"publication_date":"2026-04-13","ids":{"openalex":"https://openalex.org/W7154037271","doi":"https://doi.org/10.1145/3772318.3791635"},"language":null,"primary_location":{"id":"doi:10.1145/3772318.3791635","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3791635","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3772318.3791635","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5133519217","display_name":"Cheng Chen","orcid":"https://orcid.org/0000-0002-9127-3893"},"institutions":[{"id":"https://openalex.org/I131249849","display_name":"Oregon State University","ror":"https://ror.org/00ysfqy60","country_code":"US","type":"education","lineage":["https://openalex.org/I131249849"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Cheng Chen","raw_affiliation_strings":["School of Communication, Oregon State University, Corvallis, Oregon, USA"],"raw_orcid":"https://orcid.org/0000-0002-9127-3893","affiliations":[{"raw_affiliation_string":"School of Communication, Oregon State University, Corvallis, Oregon, USA","institution_ids":["https://openalex.org/I131249849"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5069471918","display_name":"Mar\u00eda D. Molina","orcid":"https://orcid.org/0000-0001-8115-6303"},"institutions":[{"id":"https://openalex.org/I87216513","display_name":"Michigan State University","ror":"https://ror.org/05hs6h993","country_code":"US","type":"education","lineage":["https://openalex.org/I87216513"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Maria D. Molina","raw_affiliation_strings":["College of Communication Arts & Sciences, Michigan State University, East Lansing, Michigan, USA"],"raw_orcid":"https://orcid.org/0000-0001-8115-6303","affiliations":[{"raw_affiliation_string":"College of Communication Arts & Sciences, Michigan State University, East Lansing, Michigan, USA","institution_ids":["https://openalex.org/I87216513"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5074505899","display_name":"Mengqi Liao","orcid":"https://orcid.org/0000-0001-7287-7731"},"institutions":[{"id":"https://openalex.org/I165733156","display_name":"University of Georgia","ror":"https://ror.org/00te3t702","country_code":"US","type":"education","lineage":["https://openalex.org/I165733156"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mengqi Liao","raw_affiliation_strings":["Department of Advertising & Public Relations, Grady College of Journalism & Mass Communication, University of Georgia, Athens, Georgia, USA"],"raw_orcid":"https://orcid.org/0000-0001-7287-7731","affiliations":[{"raw_affiliation_string":"Department of Advertising & Public Relations, Grady College of Journalism & Mass Communication, University of Georgia, Athens, Georgia, USA","institution_ids":["https://openalex.org/I165733156"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5058535314","display_name":"Eugene Cho Snyder","orcid":"https://orcid.org/0000-0003-1037-6223"},"institutions":[{"id":"https://openalex.org/I118118575","display_name":"New Jersey Institute of Technology","ror":"https://ror.org/05e74xb87","country_code":"US","type":"education","lineage":["https://openalex.org/I118118575"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Eugene Cho Snyder","raw_affiliation_strings":["Humanities & Social Sciences, New Jersey Institute of Technology, Newark, New Jersey, USA"],"raw_orcid":"https://orcid.org/0000-0003-1037-6223","affiliations":[{"raw_affiliation_string":"Humanities & Social Sciences, New Jersey Institute of Technology, Newark, New Jersey, USA","institution_ids":["https://openalex.org/I118118575"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.35425101,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"17"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.3328000009059906,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.3328000009059906,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.13699999451637268,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.1137000024318695,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/human-memory","display_name":"Human memory","score":0.6273999810218811},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.6092000007629395},{"id":"https://openalex.org/keywords/feature","display_name":"Feature (linguistics)","score":0.5767999887466431},{"id":"https://openalex.org/keywords/relation","display_name":"Relation (database)","score":0.5275999903678894},{"id":"https://openalex.org/keywords/expectancy-theory","display_name":"Expectancy theory","score":0.5059999823570251},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.4876999855041504},{"id":"https://openalex.org/keywords/reconstructive-memory","display_name":"Reconstructive memory","score":0.3206999897956848}],"concepts":[{"id":"https://openalex.org/C2985957978","wikidata":"https://www.wikidata.org/wiki/Q492","display_name":"Human memory","level":3,"score":0.6273999810218811},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6092000007629395},{"id":"https://openalex.org/C2776401178","wikidata":"https://www.wikidata.org/wiki/Q12050496","display_name":"Feature (linguistics)","level":2,"score":0.5767999887466431},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5713000297546387},{"id":"https://openalex.org/C25343380","wikidata":"https://www.wikidata.org/wiki/Q277521","display_name":"Relation (database)","level":2,"score":0.5275999903678894},{"id":"https://openalex.org/C188353592","wikidata":"https://www.wikidata.org/wiki/Q450586","display_name":"Expectancy theory","level":2,"score":0.5059999823570251},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.49549999833106995},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.4876999855041504},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.46700000762939453},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.392300009727478},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3637999892234802},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3635999858379364},{"id":"https://openalex.org/C156737912","wikidata":"https://www.wikidata.org/wiki/Q7302799","display_name":"Reconstructive memory","level":5,"score":0.3206999897956848},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.31209999322891235},{"id":"https://openalex.org/C2779086471","wikidata":"https://www.wikidata.org/wiki/Q2051704","display_name":"False memory","level":3,"score":0.303600013256073},{"id":"https://openalex.org/C90269970","wikidata":"https://www.wikidata.org/wiki/Q7302606","display_name":"Recognition memory","level":3,"score":0.29249998927116394},{"id":"https://openalex.org/C119907115","wikidata":"https://www.wikidata.org/wiki/Q6815725","display_name":"Memory errors","level":3,"score":0.29190000891685486},{"id":"https://openalex.org/C2908950501","wikidata":"https://www.wikidata.org/wiki/Q11072","display_name":"Memory problems","level":4,"score":0.26579999923706055},{"id":"https://openalex.org/C88576662","wikidata":"https://www.wikidata.org/wiki/Q18646","display_name":"Episodic memory","level":3,"score":0.26100000739097595},{"id":"https://openalex.org/C2775858120","wikidata":"https://www.wikidata.org/wiki/Q3333604","display_name":"Memoria","level":3,"score":0.2572999894618988}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3772318.3791635","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3791635","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3772318.3791635","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3791635","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":60,"referenced_works":["https://openalex.org/W91003153","https://openalex.org/W1899963735","https://openalex.org/W1964596829","https://openalex.org/W1985943329","https://openalex.org/W1991015565","https://openalex.org/W2044577992","https://openalex.org/W2045228889","https://openalex.org/W2057364222","https://openalex.org/W2097118035","https://openalex.org/W2100767128","https://openalex.org/W2102303925","https://openalex.org/W2128096870","https://openalex.org/W2129660502","https://openalex.org/W2129691115","https://openalex.org/W2157989366","https://openalex.org/W2300752821","https://openalex.org/W2337934060","https://openalex.org/W2403343111","https://openalex.org/W2524597629","https://openalex.org/W2796381811","https://openalex.org/W2942103387","https://openalex.org/W2997124840","https://openalex.org/W3013207429","https://openalex.org/W3016099278","https://openalex.org/W3021931489","https://openalex.org/W3133035511","https://openalex.org/W3182760038","https://openalex.org/W4206417376","https://openalex.org/W4213426744","https://openalex.org/W4223527477","https://openalex.org/W4245027623","https://openalex.org/W4281971794","https://openalex.org/W4286565523","https://openalex.org/W4293320163","https://openalex.org/W4294559022","https://openalex.org/W4311164851","https://openalex.org/W4321486269","https://openalex.org/W4386470149","https://openalex.org/W4387891925","https://openalex.org/W4388514667","https://openalex.org/W4388748032","https://openalex.org/W4389523936","https://openalex.org/W4391532364","https://openalex.org/W4391819811","https://openalex.org/W4392271948","https://openalex.org/W4392297945","https://openalex.org/W4392866835","https://openalex.org/W4393147158","https://openalex.org/W4396761351","https://openalex.org/W4396832466","https://openalex.org/W4398769424","https://openalex.org/W4400212000","https://openalex.org/W4402449167","https://openalex.org/W4402659113","https://openalex.org/W4406975581","https://openalex.org/W4409351777","https://openalex.org/W4410789589","https://openalex.org/W4412718225","https://openalex.org/W4413176572","https://openalex.org/W4413918432"],"related_works":[],"abstract_inverted_index":{"ChatGPT\u2019s":[0,50,72],"memory":[1,51,73,76,116,140],"feature":[2,23],"is":[3],"designed":[4],"to":[5,26],"provide":[6,129],"users":[7,20,38],"with":[8,35,150],"greater":[9,104],"control":[10,110],"and":[11,59,74,108,122,138],"more":[12,135],"helpful":[13],"responses.":[14],"Yet,":[15],"it":[16],"remains":[17],"unclear":[18],"how":[19],"perceive":[21],"this":[22,30],"in":[24,111],"relation":[25],"privacy.":[27],"To":[28],"address":[29],"gap,":[31],"we":[32,128],"conducted":[33],"interviews":[34],"20":[36],"ChatGPT":[37,94],"from":[39,52],"diverse":[40],"backgrounds.":[41],"Our":[42],"findings":[43],"revealed":[44],"four":[45],"major":[46],"characteristics":[47],"that":[48,142],"distinguish":[49],"human":[53,75],"memory:":[54],"perceived":[55,78],"unforgetfulness,":[56],"detailedness,":[57],"accuracy,":[58],"lack":[60],"of":[61,67,114],"emotions,":[62],"highlighting":[63],"the":[64,112],"machine-like":[65],"nature":[66],"AI":[68],"memory.":[69],"Moreover,":[70],"both":[71],"were":[77],"as":[79],"beneficial":[80],"for":[81,103,132],"relationship":[82],"building.":[83],"Notably,":[84],"most":[85],"participants":[86],"experienced":[87],"negative":[88],"expectancy":[89],"violations":[90],"after":[91],"learning":[92],"what":[93],"remembered":[95],"about":[96],"them.":[97],"They":[98],"expressed":[99],"a":[100,134],"strong":[101],"need":[102],"visibility,":[105],"accessibility,":[106],"transparency,":[107],"user":[109],"design":[113,130],"future":[115],"features.":[117],"Drawing":[118],"on":[119,125],"users\u2019":[120],"suggestions":[121],"theoretical":[123],"frameworks":[124],"privacy":[126],"management,":[127],"implications":[131],"developing":[133],"transparent,":[136],"responsible,":[137],"user-aligned":[139],"experience":[141],"helps":[143],"them":[144],"navigate":[145],"privacy-personalization":[146],"trade-offs":[147],"when":[148],"interacting":[149],"LLM-based":[151],"memories.":[152]},"counts_by_year":[],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2026-04-14T00:00:00"}