{"id":"https://openalex.org/W7154089134","doi":"https://doi.org/10.1145/3772318.3791207","title":"Scaling Care-fully: Uncovering Labours of Care When Scaling Participatory Design in the Public Sector","display_name":"Scaling Care-fully: Uncovering Labours of Care When Scaling Participatory Design in the Public Sector","publication_year":2026,"publication_date":"2026-04-13","ids":{"openalex":"https://openalex.org/W7154089134","doi":"https://doi.org/10.1145/3772318.3791207"},"language":null,"primary_location":{"id":"doi:10.1145/3772318.3791207","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3791207","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3772318.3791207","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5107670795","display_name":"R\u016bta \u0160erpytyt\u0117","orcid":"https://orcid.org/0000-0002-7647-761X"},"institutions":[{"id":"https://openalex.org/I150589677","display_name":"Tampere University of Applied Sciences","ror":"https://ror.org/00bwtjf83","country_code":"FI","type":"education","lineage":["https://openalex.org/I150589677"]},{"id":"https://openalex.org/I4210133110","display_name":"Tampere University","ror":null,"country_code":"FI","type":null,"lineage":["https://openalex.org/I4210133110"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"R\u016bta \u0160erpytyt\u0117","raw_affiliation_strings":["Faculty of Information Technology and Communication Sciences, Tampere University, Tampere, Finland and Department of Information and Communications Engineering, Aalto University, Espoo, Finland"],"raw_orcid":"https://orcid.org/0000-0002-7647-761X","affiliations":[{"raw_affiliation_string":"Faculty of Information Technology and Communication Sciences, Tampere University, Tampere, Finland and Department of Information and Communications Engineering, Aalto University, Espoo, Finland","institution_ids":["https://openalex.org/I4210133110","https://openalex.org/I150589677"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5092431941","display_name":"Uttishta Sreerama Varanasi","orcid":"https://orcid.org/0000-0003-3039-965X"},"institutions":[{"id":"https://openalex.org/I9927081","display_name":"Aalto University","ror":"https://ror.org/020hwjq30","country_code":"FI","type":"education","lineage":["https://openalex.org/I9927081"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Uttishta Sreerama Varanasi","raw_affiliation_strings":["Department of Computer Science, Aalto University, Espoo, Finland"],"raw_orcid":"https://orcid.org/0000-0003-3039-965X","affiliations":[{"raw_affiliation_string":"Department of Computer Science, Aalto University, Espoo, Finland","institution_ids":["https://openalex.org/I9927081"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033004699","display_name":"Thomas Olsson","orcid":"https://orcid.org/0000-0002-1106-2544"},"institutions":[{"id":"https://openalex.org/I166825849","display_name":"Tampere University","ror":"https://ror.org/033003e23","country_code":"FI","type":"education","lineage":["https://openalex.org/I166825849"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Thomas Olsson","raw_affiliation_strings":["Faculty of Information Technology and Communication, Tampere University, Tampere, Finland"],"raw_orcid":"https://orcid.org/0000-0002-1106-2544","affiliations":[{"raw_affiliation_string":"Faculty of Information Technology and Communication, Tampere University, Tampere, Finland","institution_ids":["https://openalex.org/I166825849"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.52713637,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"19"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9603999853134155,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9603999853134155,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.005499999970197678,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14074","display_name":"Persona Design and Applications","score":0.00419999985024333,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sociotechnical-system","display_name":"Sociotechnical system","score":0.7894999980926514},{"id":"https://openalex.org/keywords/reflexivity","display_name":"Reflexivity","score":0.6836000084877014},{"id":"https://openalex.org/keywords/participatory-design","display_name":"Participatory design","score":0.5737000107765198},{"id":"https://openalex.org/keywords/scope","display_name":"Scope (computer science)","score":0.5302000045776367},{"id":"https://openalex.org/keywords/salience","display_name":"Salience (neuroscience)","score":0.5029000043869019},{"id":"https://openalex.org/keywords/public-sector","display_name":"Public sector","score":0.45010000467300415},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4041000008583069},{"id":"https://openalex.org/keywords/citizen-journalism","display_name":"Citizen journalism","score":0.3919000029563904}],"concepts":[{"id":"https://openalex.org/C127627568","wikidata":"https://www.wikidata.org/wiki/Q1639361","display_name":"Sociotechnical system","level":2,"score":0.7894999980926514},{"id":"https://openalex.org/C13200473","wikidata":"https://www.wikidata.org/wiki/Q2747831","display_name":"Reflexivity","level":2,"score":0.6836000084877014},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.5799000263214111},{"id":"https://openalex.org/C2777455480","wikidata":"https://www.wikidata.org/wiki/Q1038171","display_name":"Participatory design","level":3,"score":0.5737000107765198},{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.5302000045776367},{"id":"https://openalex.org/C108154423","wikidata":"https://www.wikidata.org/wiki/Q1469792","display_name":"Salience (neuroscience)","level":2,"score":0.5029000043869019},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.45010000467300415},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4447000026702881},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4041000008583069},{"id":"https://openalex.org/C203663800","wikidata":"https://www.wikidata.org/wiki/Q848979","display_name":"Citizen journalism","level":2,"score":0.3919000029563904},{"id":"https://openalex.org/C55587333","wikidata":"https://www.wikidata.org/wiki/Q1133029","display_name":"Engineering ethics","level":1,"score":0.3815000057220459},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.3582000136375427},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.34850001335144043},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.32839998602867126},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3165999948978424},{"id":"https://openalex.org/C140988679","wikidata":"https://www.wikidata.org/wiki/Q7140444","display_name":"Participatory action research","level":2,"score":0.310699999332428},{"id":"https://openalex.org/C2775877427","wikidata":"https://www.wikidata.org/wiki/Q1035845","display_name":"Ethics of care","level":2,"score":0.3061999976634979},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.2856000065803528},{"id":"https://openalex.org/C199033989","wikidata":"https://www.wikidata.org/wiki/Q1318295","display_name":"Narrative","level":2,"score":0.27059999108314514},{"id":"https://openalex.org/C102003337","wikidata":"https://www.wikidata.org/wiki/Q5038877","display_name":"Care work","level":3,"score":0.2685999870300293},{"id":"https://openalex.org/C2778969656","wikidata":"https://www.wikidata.org/wiki/Q7140449","display_name":"Participatory evaluation","level":2,"score":0.26829999685287476},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.26109999418258667},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.2597000002861023},{"id":"https://openalex.org/C2778663266","wikidata":"https://www.wikidata.org/wiki/Q1768288","display_name":"Structuration theory","level":2,"score":0.25949999690055847},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.2581999897956848},{"id":"https://openalex.org/C99844830","wikidata":"https://www.wikidata.org/wiki/Q102441924","display_name":"Scaling","level":2,"score":0.25290000438690186},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.25060001015663147}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3772318.3791207","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3791207","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3772318.3791207","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3791207","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G6145124544","display_name":null,"funder_award_id":"372404","funder_id":"https://openalex.org/F4320335354","funder_display_name":"Strategic Research Council"},{"id":"https://openalex.org/G6908794333","display_name":null,"funder_award_id":"372402","funder_id":"https://openalex.org/F4320335354","funder_display_name":"Strategic Research Council"}],"funders":[{"id":"https://openalex.org/F4320335354","display_name":"Strategic Research Council","ror":null}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":87,"referenced_works":["https://openalex.org/W575455184","https://openalex.org/W1274426204","https://openalex.org/W1490676200","https://openalex.org/W1771720084","https://openalex.org/W1821537483","https://openalex.org/W1964450454","https://openalex.org/W1968466585","https://openalex.org/W1985938759","https://openalex.org/W1986783094","https://openalex.org/W1986856511","https://openalex.org/W2008509197","https://openalex.org/W2018931413","https://openalex.org/W2021370805","https://openalex.org/W2049688411","https://openalex.org/W2077934072","https://openalex.org/W2092982340","https://openalex.org/W2095270559","https://openalex.org/W2140420369","https://openalex.org/W2296463440","https://openalex.org/W2311580797","https://openalex.org/W2346576370","https://openalex.org/W2497582313","https://openalex.org/W2589047672","https://openalex.org/W2741877032","https://openalex.org/W2769988749","https://openalex.org/W2791285506","https://openalex.org/W2794258710","https://openalex.org/W2801657541","https://openalex.org/W2888213359","https://openalex.org/W2889104978","https://openalex.org/W2922942081","https://openalex.org/W2933982937","https://openalex.org/W2950504429","https://openalex.org/W2959720119","https://openalex.org/W2972080945","https://openalex.org/W3009796604","https://openalex.org/W3036886368","https://openalex.org/W3043673706","https://openalex.org/W3094138264","https://openalex.org/W3133702157","https://openalex.org/W3137997308","https://openalex.org/W3164386969","https://openalex.org/W3203918963","https://openalex.org/W3205441546","https://openalex.org/W3206701667","https://openalex.org/W4220936936","https://openalex.org/W4220981289","https://openalex.org/W4226205537","https://openalex.org/W4241464738","https://openalex.org/W4244032312","https://openalex.org/W4244238169","https://openalex.org/W4252148582","https://openalex.org/W4252865056","https://openalex.org/W4253208729","https://openalex.org/W4280556127","https://openalex.org/W4283802834","https://openalex.org/W4285082379","https://openalex.org/W4285082383","https://openalex.org/W4286663482","https://openalex.org/W4289320789","https://openalex.org/W4293580360","https://openalex.org/W4307757970","https://openalex.org/W4362682543","https://openalex.org/W4383227362","https://openalex.org/W4386344280","https://openalex.org/W4396832520","https://openalex.org/W4400142696","https://openalex.org/W4401983578","https://openalex.org/W4402087963","https://openalex.org/W4402088048","https://openalex.org/W4403004243","https://openalex.org/W4405569943","https://openalex.org/W4405569947","https://openalex.org/W4409438145","https://openalex.org/W4409746331","https://openalex.org/W4409750269","https://openalex.org/W4409767340","https://openalex.org/W4409768120","https://openalex.org/W4409906136","https://openalex.org/W4410512996","https://openalex.org/W4411740399","https://openalex.org/W4412035572","https://openalex.org/W4412045000","https://openalex.org/W4412593152","https://openalex.org/W4412593173","https://openalex.org/W4413061181","https://openalex.org/W4414724920"],"related_works":[],"abstract_inverted_index":{"Participatory":[0],"design":[1],"(PD)":[2],"is":[3],"readily":[4],"applied":[5],"in":[6,107,123],"HCI":[7],"to":[8,23,95],"address":[9],"complex":[10],"sociotechnical":[11],"challenges.":[12],"However,":[13],"PD":[14,39,82,103,124],"faces":[15],"ethical":[16],"and":[17,54,68,87,116,118],"practical":[18],"concerns":[19],"when":[20,58],"it":[21],"comes":[22],"scaling,":[24,132],"i.e.,":[25],"extending":[26],"its":[27],"depth,":[28],"scope":[29],"or":[30],"span.":[31],"We":[32,109],"extend":[33],"the":[34,69],"current":[35],"understandings":[36],"of":[37,49,80],"scaling":[38,59,101],"by":[40],"applying":[41],"feminist":[42],"care":[43,57,106],"ethics":[44],"through":[45],"Joan":[46],"Tronto\u2019s":[47],"framework":[48],"attentiveness,":[50],"responsibility,":[51],"competence,":[52],"responsiveness":[53],"solidarity.":[55],"Pursuing":[56],"participatory":[60],"activities":[61],"simultaneously":[62],"requires":[63,145],"acknowledging":[64],"various":[65],"backstage":[66],"processes":[67],"affective":[70],"labour":[71],"that":[72,144],"typically":[73],"remains":[74],"invisible.":[75],"Drawing":[76],"from":[77],"our":[78,102],"experiences":[79],"diverse":[81],"endeavours":[83],"with":[84,105],"migrant":[85],"communities":[86],"a":[88],"Finnish":[89],"municipality,":[90],"we":[91,127,134],"use":[92],"reflexive":[93],"discussions":[94],"recognise":[96],"13":[97],"labours":[98],"encountered":[99],"while":[100],"approaches":[104],"mind.":[108],"discuss":[110],"how":[111],"these":[112],"introduce":[113],"new":[114],"costs":[115],"challenges":[117],"elaborate":[119],"on":[120],"their":[121],"salience":[122],"work.":[125],"Finally,":[126],"provide":[128],"strategies":[129],"for":[130],"care-full":[131],"which":[133],"define":[135],"as":[136],"primarily":[137],"an":[138],"affective,":[139],"but":[140],"also":[141],"political":[142],"process":[143],"continuous":[146],"reflexivity.":[147]},"counts_by_year":[],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2026-04-14T00:00:00"}
