{"id":"https://openalex.org/W7154114115","doi":"https://doi.org/10.1145/3772318.3790921","title":"Prosocial AI Apologies on the Road: Emotional Compensation for Other Drivers' Misbehavior","display_name":"Prosocial AI Apologies on the Road: Emotional Compensation for Other Drivers' Misbehavior","publication_year":2026,"publication_date":"2026-04-13","ids":{"openalex":"https://openalex.org/W7154114115","doi":"https://doi.org/10.1145/3772318.3790921"},"language":null,"primary_location":{"id":"doi:10.1145/3772318.3790921","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3790921","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3772318.3790921","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5082621612","display_name":"Jun Zhang","orcid":"https://orcid.org/0000-0003-0217-3928"},"institutions":[{"id":"https://openalex.org/I14243506","display_name":"Hong Kong Polytechnic University","ror":"https://ror.org/0030zas98","country_code":"HK","type":"education","lineage":["https://openalex.org/I14243506"]},{"id":"https://openalex.org/I2800956493","display_name":"Hubei Institute of Fine Arts","ror":"https://ror.org/010kbv636","country_code":"CN","type":"education","lineage":["https://openalex.org/I2800956493"]},{"id":"https://openalex.org/I49835588","display_name":"Macao Polytechnic University","ror":"https://ror.org/02sf5td35","country_code":"MO","type":"education","lineage":["https://openalex.org/I49835588"]}],"countries":["CN","HK","MO"],"is_corresponding":false,"raw_author_name":"Jun Zhang","raw_affiliation_strings":["Faculty of Applied Sciences, Macao Polytechnic University, Macao, Macao SAR, China","School of Design, The Hong Kong Polytechnic University, Hong Kong, China and School of Art Education, Hubei Institute of Fine Arts, Wuhan, China"],"raw_orcid":"https://orcid.org/0000-0003-0217-3928","affiliations":[{"raw_affiliation_string":"Faculty of Applied Sciences, Macao Polytechnic University, Macao, Macao SAR, China","institution_ids":["https://openalex.org/I49835588"]},{"raw_affiliation_string":"School of Design, The Hong Kong Polytechnic University, Hong Kong, China and School of Art Education, Hubei Institute of Fine Arts, Wuhan, China","institution_ids":["https://openalex.org/I2800956493","https://openalex.org/I14243506"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5091654701","display_name":"Weiqi Mei","orcid":null},"institutions":[{"id":"https://openalex.org/I196699116","display_name":"Wuhan University of Technology","ror":"https://ror.org/03fe7t173","country_code":"CN","type":"education","lineage":["https://openalex.org/I196699116"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Weiqi Mei","raw_affiliation_strings":["School of Art and Design, Wuhan University of Technology, Wuhan, China"],"raw_orcid":"https://orcid.org/0009-0005-0284-464X","affiliations":[{"raw_affiliation_string":"School of Art and Design, Wuhan University of Technology, Wuhan, China","institution_ids":["https://openalex.org/I196699116"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043127067","display_name":"Y. WANG","orcid":"https://orcid.org/0009-0006-4267-4216"},"institutions":[{"id":"https://openalex.org/I139024713","display_name":"Guangdong University of Technology","ror":"https://ror.org/04azbjn80","country_code":"CN","type":"education","lineage":["https://openalex.org/I139024713"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yuchen Wang","raw_affiliation_strings":["Guangdong University of Technology, Guangzhou, China"],"raw_orcid":"https://orcid.org/0009-0006-4267-4216","affiliations":[{"raw_affiliation_string":"Guangdong University of Technology, Guangzhou, China","institution_ids":["https://openalex.org/I139024713"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Chang Guo","orcid":"https://orcid.org/0009-0007-5731-7331"},"institutions":[{"id":"https://openalex.org/I116953780","display_name":"Tongji University","ror":"https://ror.org/03rc6as71","country_code":"CN","type":"education","lineage":["https://openalex.org/I116953780"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Chang Guo","raw_affiliation_strings":["College of design and innovation, Tongji university, Shang Hai, China"],"raw_orcid":"https://orcid.org/0009-0007-5731-7331","affiliations":[{"raw_affiliation_string":"College of design and innovation, Tongji university, Shang Hai, China","institution_ids":["https://openalex.org/I116953780"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5117435676","display_name":"Weibo Ling","orcid":null},"institutions":[{"id":"https://openalex.org/I49835588","display_name":"Macao Polytechnic University","ror":"https://ror.org/02sf5td35","country_code":"MO","type":"education","lineage":["https://openalex.org/I49835588"]}],"countries":["MO"],"is_corresponding":false,"raw_author_name":"Weibo Ling","raw_affiliation_strings":["Faculty of Applied Sciences, Macao Polytechnic University, Macao SAR, China"],"raw_orcid":"https://orcid.org/0009-0004-5239-7174","affiliations":[{"raw_affiliation_string":"Faculty of Applied Sciences, Macao Polytechnic University, Macao SAR, China","institution_ids":["https://openalex.org/I49835588"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Bo Liu","orcid":"https://orcid.org/0009-0005-5331-0023"},"institutions":[{"id":"https://openalex.org/I183067930","display_name":"Shanghai Jiao Tong University","ror":"https://ror.org/0220qvk04","country_code":"CN","type":"education","lineage":["https://openalex.org/I183067930"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Bo Liu","raw_affiliation_strings":["School of design, Shanghai Jiao Tong University, Shanghai, China"],"raw_orcid":"https://orcid.org/0009-0005-5331-0023","affiliations":[{"raw_affiliation_string":"School of design, Shanghai Jiao Tong University, Shanghai, China","institution_ids":["https://openalex.org/I183067930"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5019885479","display_name":"Qianwen Fu","orcid":"https://orcid.org/0009-0002-4892-5857"},"institutions":[{"id":"https://openalex.org/I116953780","display_name":"Tongji University","ror":"https://ror.org/03rc6as71","country_code":"CN","type":"education","lineage":["https://openalex.org/I116953780"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Qianwen Fu","raw_affiliation_strings":["College of Design and Innovation, Tongji University, Shanghai, China"],"raw_orcid":"https://orcid.org/0009-0002-4892-5857","affiliations":[{"raw_affiliation_string":"College of Design and Innovation, Tongji University, Shanghai, China","institution_ids":["https://openalex.org/I116953780"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100662637","display_name":"Jie Zhang","orcid":"https://orcid.org/0000-0001-8219-5590"},"institutions":[{"id":"https://openalex.org/I14243506","display_name":"Hong Kong Polytechnic University","ror":"https://ror.org/0030zas98","country_code":"HK","type":"education","lineage":["https://openalex.org/I14243506"]},{"id":"https://openalex.org/I2800956493","display_name":"Hubei Institute of Fine Arts","ror":"https://ror.org/010kbv636","country_code":"CN","type":"education","lineage":["https://openalex.org/I2800956493"]},{"id":"https://openalex.org/I49835588","display_name":"Macao Polytechnic University","ror":"https://ror.org/02sf5td35","country_code":"MO","type":"education","lineage":["https://openalex.org/I49835588"]}],"countries":["CN","HK","MO"],"is_corresponding":false,"raw_author_name":"Jie Zhang","raw_affiliation_strings":["Faculty of Applied Sciences, Macao Polytechnic University, Macao, Macao SAR, China","School of Design, The Hong Kong Polytechnic University, Hong Kong, China and School of Art Education, Hubei Institute of Fine Arts, Wuhan, China"],"raw_orcid":"https://orcid.org/0000-0001-8219-5590","affiliations":[{"raw_affiliation_string":"Faculty of Applied Sciences, Macao Polytechnic University, Macao, Macao SAR, China","institution_ids":["https://openalex.org/I49835588"]},{"raw_affiliation_string":"School of Design, The Hong Kong Polytechnic University, Hong Kong, China and School of Art Education, Hubei Institute of Fine Arts, Wuhan, China","institution_ids":["https://openalex.org/I2800956493","https://openalex.org/I14243506"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5030389664","display_name":"Fang You","orcid":"https://orcid.org/0000-0002-3212-5014"},"institutions":[{"id":"https://openalex.org/I116953780","display_name":"Tongji University","ror":"https://ror.org/03rc6as71","country_code":"CN","type":"education","lineage":["https://openalex.org/I116953780"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Fang You","raw_affiliation_strings":["College of Arts and Media, Tongji University, Shanghai, China"],"raw_orcid":"https://orcid.org/0000-0002-3212-5014","affiliations":[{"raw_affiliation_string":"College of Arts and Media, Tongji University, Shanghai, China","institution_ids":["https://openalex.org/I116953780"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5083045543","display_name":"Yan Luximon","orcid":"https://orcid.org/0000-0003-2843-847X"},"institutions":[{"id":"https://openalex.org/I14243506","display_name":"Hong Kong Polytechnic University","ror":"https://ror.org/0030zas98","country_code":"HK","type":"education","lineage":["https://openalex.org/I14243506"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Yan Luximon","raw_affiliation_strings":["The Hong Kong Polytechnic University, Hong Kong, Hong Kong SAR, China and Laboratory for Artificial Intelligence in Design, Hong Kong, Hong Kong SAR, China"],"raw_orcid":"https://orcid.org/0000-0003-2843-847X","affiliations":[{"raw_affiliation_string":"The Hong Kong Polytechnic University, Hong Kong, Hong Kong SAR, China and Laboratory for Artificial Intelligence in Design, Hong Kong, Hong Kong SAR, China","institution_ids":["https://openalex.org/I14243506"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":10,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.58751064,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"18"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.23929999768733978,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.23929999768733978,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12551","display_name":"Forgiveness and Related Behaviors","score":0.14339999854564667,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.13099999725818634,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/prosocial-behavior","display_name":"Prosocial behavior","score":0.8985999822616577},{"id":"https://openalex.org/keywords/anger","display_name":"Anger","score":0.8288999795913696},{"id":"https://openalex.org/keywords/forgiveness","display_name":"Forgiveness","score":0.8241000175476074},{"id":"https://openalex.org/keywords/compensation","display_name":"Compensation (psychology)","score":0.7329999804496765},{"id":"https://openalex.org/keywords/mechanism","display_name":"Mechanism (biology)","score":0.3531000018119812},{"id":"https://openalex.org/keywords/social-relation","display_name":"Social relation","score":0.3391999900341034},{"id":"https://openalex.org/keywords/aggression","display_name":"Aggression","score":0.30709999799728394}],"concepts":[{"id":"https://openalex.org/C158608086","wikidata":"https://www.wikidata.org/wiki/Q2990613","display_name":"Prosocial behavior","level":2,"score":0.8985999822616577},{"id":"https://openalex.org/C2779302386","wikidata":"https://www.wikidata.org/wiki/Q79871","display_name":"Anger","level":2,"score":0.8288999795913696},{"id":"https://openalex.org/C2778731027","wikidata":"https://www.wikidata.org/wiki/Q537963","display_name":"Forgiveness","level":2,"score":0.8241000175476074},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.8083999752998352},{"id":"https://openalex.org/C2780023022","wikidata":"https://www.wikidata.org/wiki/Q1338171","display_name":"Compensation (psychology)","level":2,"score":0.7329999804496765},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.6801999807357788},{"id":"https://openalex.org/C89611455","wikidata":"https://www.wikidata.org/wiki/Q6804646","display_name":"Mechanism (biology)","level":2,"score":0.3531000018119812},{"id":"https://openalex.org/C130064352","wikidata":"https://www.wikidata.org/wiki/Q853725","display_name":"Social relation","level":2,"score":0.3391999900341034},{"id":"https://openalex.org/C2779448149","wikidata":"https://www.wikidata.org/wiki/Q191797","display_name":"Aggression","level":2,"score":0.30709999799728394},{"id":"https://openalex.org/C91034043","wikidata":"https://www.wikidata.org/wiki/Q223642","display_name":"Interpersonal relationship","level":2,"score":0.2856000065803528},{"id":"https://openalex.org/C2992199184","wikidata":"https://www.wikidata.org/wiki/Q2267800","display_name":"Emotional regulation","level":2,"score":0.2777000069618225},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.2728999853134155},{"id":"https://openalex.org/C2779295839","wikidata":"https://www.wikidata.org/wiki/Q3544090","display_name":"Punishment (psychology)","level":2,"score":0.2711000144481659},{"id":"https://openalex.org/C166735990","wikidata":"https://www.wikidata.org/wiki/Q1750812","display_name":"Human factors and ergonomics","level":3,"score":0.27070000767707825},{"id":"https://openalex.org/C50764671","wikidata":"https://www.wikidata.org/wiki/Q407747","display_name":"Resentment","level":3,"score":0.2554999887943268},{"id":"https://openalex.org/C3017944768","wikidata":"https://www.wikidata.org/wiki/Q1450463","display_name":"Poison control","level":2,"score":0.25270000100135803}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3772318.3790921","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3790921","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3772318.3790921","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3790921","pdf_url":null,"source":null,"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","score":0.7354540228843689,"id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":65,"referenced_works":["https://openalex.org/W202147582","https://openalex.org/W1482032892","https://openalex.org/W1556990790","https://openalex.org/W1791587663","https://openalex.org/W1887050506","https://openalex.org/W1951724000","https://openalex.org/W1976654706","https://openalex.org/W1979692219","https://openalex.org/W1981883265","https://openalex.org/W1991015565","https://openalex.org/W2004867773","https://openalex.org/W2007038697","https://openalex.org/W2011301426","https://openalex.org/W2030063535","https://openalex.org/W2031369182","https://openalex.org/W2046591093","https://openalex.org/W2056064879","https://openalex.org/W2063588175","https://openalex.org/W2065441129","https://openalex.org/W2069792944","https://openalex.org/W2075210173","https://openalex.org/W2088420557","https://openalex.org/W2100908233","https://openalex.org/W2108846476","https://openalex.org/W2133780491","https://openalex.org/W2227235837","https://openalex.org/W2335632020","https://openalex.org/W2336371700","https://openalex.org/W2594025671","https://openalex.org/W2613940683","https://openalex.org/W2774486220","https://openalex.org/W2791001746","https://openalex.org/W3003267424","https://openalex.org/W3017368104","https://openalex.org/W3018359729","https://openalex.org/W3022804587","https://openalex.org/W3035272636","https://openalex.org/W3043066640","https://openalex.org/W3098557217","https://openalex.org/W3101176087","https://openalex.org/W3127980503","https://openalex.org/W3193791940","https://openalex.org/W4232977219","https://openalex.org/W4237923745","https://openalex.org/W4241057687","https://openalex.org/W4285333168","https://openalex.org/W4298625457","https://openalex.org/W4313587322","https://openalex.org/W4321098564","https://openalex.org/W4385284286","https://openalex.org/W4385421148","https://openalex.org/W4385484319","https://openalex.org/W4388832408","https://openalex.org/W4389055737","https://openalex.org/W4390577647","https://openalex.org/W4390621702","https://openalex.org/W4390750530","https://openalex.org/W4391254127","https://openalex.org/W4391904058","https://openalex.org/W4398256042","https://openalex.org/W4402892015","https://openalex.org/W4403360640","https://openalex.org/W4403745839","https://openalex.org/W4410537278","https://openalex.org/W4412736256"],"related_works":[],"abstract_inverted_index":{"Aggressive":[0],"driving":[1],"often":[2],"triggers":[3],"anger":[4],"and":[5,40,78,97],"retaliatory":[6],"behaviors,":[7],"posing":[8],"threats":[9],"to":[10,66],"traffic":[11,38,112],"safety.":[12],"This":[13],"paper":[14],"proposes":[15],"an":[16,22],"AI-driven":[17],"apology":[18],"mechanism":[19],"based":[20],"on":[21,32],"Augmented":[23],"Reality":[24],"Head-Up":[25],"Display":[26],"(AR-HUD),":[27],"which":[28],"delivers":[29],"immediate":[30],"apologies":[31,74],"behalf":[33],"of":[34],"offending":[35],"drivers":[36],"during":[37],"conflicts":[39],"repairs":[41],"damaged":[42],"social":[43],"relations":[44],"through":[45],"prosocial":[46],"lies.":[47],"We":[48],"conducted":[49],"a":[50,103],"2":[51],"(scenario":[52],"risk:":[53],"high":[54],"vs.":[55],"low)":[56],"\u00d7":[57],"5":[58],"(apology":[59],"depth)":[60],"mixed-design":[61],"experiment":[62],"(N":[63],"=":[64],"40)":[65],"evaluate":[67],"its":[68],"effectiveness.":[69],"Results":[70],"show":[71],"that":[72],"AI":[73],"enhanced":[75],"positive":[76],"emotions":[77],"forgiveness":[79],"intentions":[80],"while":[81],"reducing":[82],"anger,":[83],"with":[84],"participants":[85],"also":[86],"perceiving":[87],"psychological":[88],"benefits.":[89],"These":[90],"effects":[91],"were":[92],"consistent":[93],"across":[94],"both":[95],"high-":[96],"low-risk":[98],"scenarios.":[99],"Our":[100],"findings":[101],"offer":[102],"practical":[104],"design":[105],"pathway":[106],"for":[107],"human-AI":[108],"emotional":[109],"regulation":[110],"in":[111],"contexts.":[113]},"counts_by_year":[],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2026-04-14T00:00:00"}
