{"id":"https://openalex.org/W7154085015","doi":"https://doi.org/10.1145/3772318.3790563","title":"Patchworking Networks of Support: On the Digital Successes and Challenges of Women- and Minority-Owned Restaurant Businesses","display_name":"Patchworking Networks of Support: On the Digital Successes and Challenges of Women- and Minority-Owned Restaurant Businesses","publication_year":2026,"publication_date":"2026-04-13","ids":{"openalex":"https://openalex.org/W7154085015","doi":"https://doi.org/10.1145/3772318.3790563"},"language":null,"primary_location":{"id":"doi:10.1145/3772318.3790563","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3790563","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3772318.3790563","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5081537445","display_name":"Matthew Bui","orcid":"https://orcid.org/0000-0002-2815-404X"},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Matthew Bui","raw_affiliation_strings":["School of Information, University of Michigan, Ann Arbor, Michigan, USA"],"raw_orcid":"https://orcid.org/0000-0002-2815-404X","affiliations":[{"raw_affiliation_string":"School of Information, University of Michigan, Ann Arbor, Michigan, USA","institution_ids":["https://openalex.org/I27837315"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5042170445","display_name":"Cameron Moy","orcid":"https://orcid.org/0000-0001-7547-9720"},"institutions":[{"id":"https://openalex.org/I79576946","display_name":"University of Pennsylvania","ror":"https://ror.org/00b30xv10","country_code":"US","type":"education","lineage":["https://openalex.org/I79576946"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Cameron Moy","raw_affiliation_strings":["Annenberg School for Communication, University of Pennsylvania, Philadelphia, Pennsylvania, USA"],"raw_orcid":"https://orcid.org/0000-0001-7547-9720","affiliations":[{"raw_affiliation_string":"Annenberg School for Communication, University of Pennsylvania, Philadelphia, Pennsylvania, USA","institution_ids":["https://openalex.org/I79576946"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051239153","display_name":"Hibby Thach","orcid":"https://orcid.org/0000-0002-0520-0218"},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Hibby Thach","raw_affiliation_strings":["School of Information, University of Michigan, Ann Arbor, Michigan, USA"],"raw_orcid":"https://orcid.org/0000-0002-0520-0218","affiliations":[{"raw_affiliation_string":"School of Information, University of Michigan, Ann Arbor, Michigan, USA","institution_ids":["https://openalex.org/I27837315"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5067673144","display_name":"Julie Hui","orcid":"https://orcid.org/0000-0002-9776-9400"},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Julie Hui","raw_affiliation_strings":["School of Information, University of Michigan, Ann Arbor, Michigan, USA"],"raw_orcid":"https://orcid.org/0000-0002-9776-9400","affiliations":[{"raw_affiliation_string":"School of Information, University of Michigan, Ann Arbor, Michigan, USA","institution_ids":["https://openalex.org/I27837315"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5081537445"],"corresponding_institution_ids":["https://openalex.org/I27837315"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.85876323,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"17"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.259799987077713,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.259799987077713,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11925","display_name":"Culinary Culture and Tourism","score":0.1451999992132187,"subfield":{"id":"https://openalex.org/subfields/1106","display_name":"Food Science"},"field":{"id":"https://openalex.org/fields/11","display_name":"Agricultural and Biological Sciences"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.09059999883174896,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/impromptu","display_name":"Impromptu","score":0.748199999332428},{"id":"https://openalex.org/keywords/leverage","display_name":"Leverage (statistics)","score":0.6565999984741211},{"id":"https://openalex.org/keywords/digital-divide","display_name":"Digital divide","score":0.3628000020980835},{"id":"https://openalex.org/keywords/digital-ecosystem","display_name":"Digital ecosystem","score":0.3359000086784363},{"id":"https://openalex.org/keywords/inequality","display_name":"Inequality","score":0.3109999895095825},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.2976999878883362}],"concepts":[{"id":"https://openalex.org/C2781454322","wikidata":"https://www.wikidata.org/wiki/Q6007730","display_name":"Impromptu","level":2,"score":0.748199999332428},{"id":"https://openalex.org/C153083717","wikidata":"https://www.wikidata.org/wiki/Q6535263","display_name":"Leverage (statistics)","level":2,"score":0.6565999984741211},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4733000099658966},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4345000088214874},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.39329999685287476},{"id":"https://openalex.org/C173655357","wikidata":"https://www.wikidata.org/wiki/Q244752","display_name":"Digital divide","level":3,"score":0.3628000020980835},{"id":"https://openalex.org/C2777527080","wikidata":"https://www.wikidata.org/wiki/Q3557311","display_name":"Digital ecosystem","level":2,"score":0.3359000086784363},{"id":"https://openalex.org/C45555294","wikidata":"https://www.wikidata.org/wiki/Q28113351","display_name":"Inequality","level":2,"score":0.3109999895095825},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.2976999878883362},{"id":"https://openalex.org/C2778132726","wikidata":"https://www.wikidata.org/wiki/Q1096872","display_name":"Digital Revolution","level":2,"score":0.2962000072002411},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.29260000586509705},{"id":"https://openalex.org/C68062652","wikidata":"https://www.wikidata.org/wiki/Q214693","display_name":"Social capital","level":2,"score":0.28279998898506165},{"id":"https://openalex.org/C194943564","wikidata":"https://www.wikidata.org/wiki/Q1129049","display_name":"Participant observation","level":2,"score":0.2702000141143799},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2605000138282776},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.25839999318122864}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3772318.3790563","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3790563","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3772318.3790563","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3772318.3790563","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.7917429208755493,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":75,"referenced_works":["https://openalex.org/W1637321389","https://openalex.org/W1964450454","https://openalex.org/W1979290264","https://openalex.org/W1992787770","https://openalex.org/W1995072497","https://openalex.org/W2097375677","https://openalex.org/W2103874181","https://openalex.org/W2107465084","https://openalex.org/W2109469951","https://openalex.org/W2130645129","https://openalex.org/W2132159897","https://openalex.org/W2268109066","https://openalex.org/W2300964014","https://openalex.org/W2401095504","https://openalex.org/W2501145764","https://openalex.org/W2516488127","https://openalex.org/W2589047672","https://openalex.org/W2610378514","https://openalex.org/W2611173295","https://openalex.org/W2738353844","https://openalex.org/W2767387957","https://openalex.org/W2795849376","https://openalex.org/W2796063124","https://openalex.org/W2899470425","https://openalex.org/W2899493986","https://openalex.org/W2942211903","https://openalex.org/W2942705990","https://openalex.org/W2944033411","https://openalex.org/W2984641700","https://openalex.org/W2984775611","https://openalex.org/W2984985665","https://openalex.org/W2986625059","https://openalex.org/W2988404405","https://openalex.org/W3013733707","https://openalex.org/W3017705096","https://openalex.org/W3024530634","https://openalex.org/W3032812548","https://openalex.org/W3041579524","https://openalex.org/W3081389089","https://openalex.org/W3111121639","https://openalex.org/W3111480257","https://openalex.org/W3130067425","https://openalex.org/W3159790263","https://openalex.org/W3164875870","https://openalex.org/W3168018023","https://openalex.org/W3176521406","https://openalex.org/W4214820307","https://openalex.org/W4224981881","https://openalex.org/W4225001159","https://openalex.org/W4225287591","https://openalex.org/W4231160062","https://openalex.org/W4234616301","https://openalex.org/W4241393326","https://openalex.org/W4252148582","https://openalex.org/W4254441817","https://openalex.org/W4281478784","https://openalex.org/W4293056482","https://openalex.org/W4293176589","https://openalex.org/W4320481174","https://openalex.org/W4365388135","https://openalex.org/W4365999111","https://openalex.org/W4365999112","https://openalex.org/W4365999187","https://openalex.org/W4366549829","https://openalex.org/W4366550208","https://openalex.org/W4366581812","https://openalex.org/W4386179890","https://openalex.org/W4387344833","https://openalex.org/W4396218424","https://openalex.org/W4396218846","https://openalex.org/W4400142460","https://openalex.org/W4400142994","https://openalex.org/W4402210684","https://openalex.org/W4403289312","https://openalex.org/W4409748985"],"related_works":[],"abstract_inverted_index":{"The":[0],"restaurant":[1,69,118],"industry":[2,119],"has":[3],"become":[4],"increasingly":[5],"reliant":[6],"on":[7,80,121],"digital":[8,13,46,58,122],"technologies":[9],"for":[10,147],"business":[11],"operations,":[12,51],"marketing,":[14],"and":[15,19,36,41,44,60,65,73,82,104,107,120,132,154],"promotion,":[16],"especially":[17,150],"amid":[18,155],"after":[20],"the":[21,27,93,117,127],"Covid-19":[22],"pandemic.":[23],"This":[24],"paper":[25],"presents":[26],"findings":[28],"of":[29,55,57,95,109,129,145,159],"a":[30,53,96,156],"two-year":[31],"study":[32],"exploring":[33],"how":[34,86],"women-":[35],"minority-owned":[37],"restaurants":[38],"in":[39,48],"Chicago":[40],"Detroit":[42],"encountered":[43],"overcame":[45],"challenges":[47,138],"their":[49,148],"day-to-day":[50],"across":[52],"range":[54],"levels":[56],"skills":[59],"literacy.":[61],"Drawing":[62],"from":[63],"semi-structured":[64],"impromptu":[66],"interviews":[67],"with":[68],"owners":[70],"(n=":[71],"47)":[72],"participant":[74],"observation,":[75],"we":[76,125],"apply":[77],"HCI":[78],"literature":[79],"infrastructuring":[81,134],"patchworking":[83],"to":[84,92,111,135],"highlight":[85],"restaurateurs\u2019":[87],"experiences":[88],"often":[89,101],"run":[90],"counter":[91],"assumptions":[94],"\"typical\"":[97],"user.":[98],"Indeed,":[99],"they":[100],"must":[102],"build":[103],"leverage":[105],"their\u2014offline":[106],"online\u2014networks":[108],"support":[110],"overcome":[112,136],"failing":[113],"infrastructures,":[114],"both":[115],"within":[116],"platforms.":[123],"Concurrently,":[124],"emphasize":[126],"importance":[128],"community":[130],"building":[131,141],"social":[133],"these":[137],"while":[139],"also":[140],"up":[142],"alternative":[143],"networks":[144],"resources":[146],"communities,":[149],"considering":[151],"identity-related":[152],"inequalities":[153],"global":[157],"moment":[158],"crisis.":[160]},"counts_by_year":[],"updated_date":"2026-04-29T09:16:38.111599","created_date":"2026-04-14T00:00:00"}
