{"id":"https://openalex.org/W7118043040","doi":"https://doi.org/10.1145/3765766.3765777","title":"One Robot, Many Minds: Factors Shaping Visitors' Evaluation of an Autonomous Museum Robot Guide","display_name":"One Robot, Many Minds: Factors Shaping Visitors' Evaluation of an Autonomous Museum Robot Guide","publication_year":2025,"publication_date":"2025-11-10","ids":{"openalex":"https://openalex.org/W7118043040","doi":"https://doi.org/10.1145/3765766.3765777"},"language":"en","primary_location":{"id":"doi:10.1145/3765766.3765777","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3765766.3765777","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th International Conference on Human-Agent Interaction","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3765766.3765777","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5071163767","display_name":"Luca Garello","orcid":null},"institutions":[{"id":"https://openalex.org/I30771326","display_name":"Italian Institute of Technology","ror":"https://ror.org/042t93s57","country_code":"IT","type":"facility","lineage":["https://openalex.org/I30771326"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Luca Garello","raw_affiliation_strings":["Contact, Italian Institute of Technology, Genoa, Italy and Softbots, Italian Institute of Technology, Genoa, Italy"],"raw_orcid":"https://orcid.org/0000-0003-3165-2231","affiliations":[{"raw_affiliation_string":"Contact, Italian Institute of Technology, Genoa, Italy and Softbots, Italian Institute of Technology, Genoa, Italy","institution_ids":["https://openalex.org/I30771326"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088368747","display_name":"Francesca Cocchella","orcid":"https://orcid.org/0000-0002-3530-6523"},"institutions":[{"id":"https://openalex.org/I30771326","display_name":"Italian Institute of Technology","ror":"https://ror.org/042t93s57","country_code":"IT","type":"facility","lineage":["https://openalex.org/I30771326"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Francesca Cocchella","raw_affiliation_strings":["Contact, Italian Institute of Technology, Genoa, Italy"],"raw_orcid":"https://orcid.org/0000-0002-3530-6523","affiliations":[{"raw_affiliation_string":"Contact, Italian Institute of Technology, Genoa, Italy","institution_ids":["https://openalex.org/I30771326"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056194661","display_name":"Manuel G. Catalano","orcid":"https://orcid.org/0000-0003-1950-6186"},"institutions":[{"id":"https://openalex.org/I30771326","display_name":"Italian Institute of Technology","ror":"https://ror.org/042t93s57","country_code":"IT","type":"facility","lineage":["https://openalex.org/I30771326"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Manuel G. Catalano","raw_affiliation_strings":["SoftBots, Italian Institute of Technology, Genoa, Italy"],"raw_orcid":"https://orcid.org/0000-0003-1950-6186","affiliations":[{"raw_affiliation_string":"SoftBots, Italian Institute of Technology, Genoa, Italy","institution_ids":["https://openalex.org/I30771326"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5019426146","display_name":"Alessandra Sciutti","orcid":"https://orcid.org/0000-0002-1056-3398"},"institutions":[{"id":"https://openalex.org/I30771326","display_name":"Italian Institute of Technology","ror":"https://ror.org/042t93s57","country_code":"IT","type":"facility","lineage":["https://openalex.org/I30771326"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Alessandra Sciutti","raw_affiliation_strings":["Contact, Italian Institute of Technology, Genoa, Italy"],"raw_orcid":"https://orcid.org/0000-0002-1056-3398","affiliations":[{"raw_affiliation_string":"Contact, Italian Institute of Technology, Genoa, Italy","institution_ids":["https://openalex.org/I30771326"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046028450","display_name":"Francesco Rea","orcid":"https://orcid.org/0000-0001-8535-223X"},"institutions":[{"id":"https://openalex.org/I30771326","display_name":"Italian Institute of Technology","ror":"https://ror.org/042t93s57","country_code":"IT","type":"facility","lineage":["https://openalex.org/I30771326"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Francesco Rea","raw_affiliation_strings":["Contact, Italian Institute of Technology, Genoa, Italy"],"raw_orcid":"https://orcid.org/0000-0001-8535-223X","affiliations":[{"raw_affiliation_string":"Contact, Italian Institute of Technology, Genoa, Italy","institution_ids":["https://openalex.org/I30771326"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5071163767"],"corresponding_institution_ids":["https://openalex.org/I30771326"],"apc_list":null,"apc_paid":null,"fwci":2.1386,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.91153395,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"67","last_page":"75"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.723800003528595,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.723800003528595,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11462","display_name":"Museums and Cultural Heritage","score":0.040300000458955765,"subfield":{"id":"https://openalex.org/subfields/1209","display_name":"Museology"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.03530000150203705,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.6513000130653381},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.559499979019165},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.5313000082969666},{"id":"https://openalex.org/keywords/diversity","display_name":"Diversity (politics)","score":0.48240000009536743},{"id":"https://openalex.org/keywords/social-robot","display_name":"Social robot","score":0.4625000059604645},{"id":"https://openalex.org/keywords/human\u2013robot-interaction","display_name":"Human\u2013robot interaction","score":0.4083999991416931}],"concepts":[{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.6513000130653381},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5810999870300293},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.559499979019165},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.5313000082969666},{"id":"https://openalex.org/C2781316041","wikidata":"https://www.wikidata.org/wiki/Q1230584","display_name":"Diversity (politics)","level":2,"score":0.48240000009536743},{"id":"https://openalex.org/C162947575","wikidata":"https://www.wikidata.org/wiki/Q2005645","display_name":"Social robot","level":5,"score":0.4625000059604645},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.42820000648498535},{"id":"https://openalex.org/C145460709","wikidata":"https://www.wikidata.org/wiki/Q859951","display_name":"Human\u2013robot interaction","level":3,"score":0.4083999991416931},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3337000012397766},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.29649999737739563},{"id":"https://openalex.org/C34413123","wikidata":"https://www.wikidata.org/wiki/Q170978","display_name":"Robotics","level":3,"score":0.2782999873161316},{"id":"https://openalex.org/C2778835581","wikidata":"https://www.wikidata.org/wiki/Q2916098","display_name":"Autonomous robot","level":4,"score":0.2759000062942505},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.2752000093460083},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.273499995470047},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2621000111103058}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3765766.3765777","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3765766.3765777","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th International Conference on Human-Agent Interaction","raw_type":"proceedings-article"},{"id":"pmh:oai:unige.iris.cineca.it:11567/1283258","is_oa":true,"landing_page_url":"https://hdl.handle.net/11567/1283258","pdf_url":null,"source":{"id":"https://openalex.org/S4377196291","display_name":"CINECA IRIS Institutial Research Information System (University of Genoa)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I83816512","host_organization_name":"University of Genoa","host_organization_lineage":["https://openalex.org/I83816512"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"}],"best_oa_location":{"id":"doi:10.1145/3765766.3765777","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3765766.3765777","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th International Conference on Human-Agent Interaction","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W1502678715","https://openalex.org/W1981057100","https://openalex.org/W2053175782","https://openalex.org/W2065873410","https://openalex.org/W2092390732","https://openalex.org/W2111040806","https://openalex.org/W2124717700","https://openalex.org/W2131227926","https://openalex.org/W2141973273","https://openalex.org/W2150690631","https://openalex.org/W2166138517","https://openalex.org/W2260848322","https://openalex.org/W2550288607","https://openalex.org/W2805647790","https://openalex.org/W2914890532","https://openalex.org/W2922134123","https://openalex.org/W2934055000","https://openalex.org/W2986744950","https://openalex.org/W2990534361","https://openalex.org/W2999593439","https://openalex.org/W3036876381","https://openalex.org/W3101816131","https://openalex.org/W3106315981","https://openalex.org/W3130085563","https://openalex.org/W3157091597","https://openalex.org/W3211320408","https://openalex.org/W4236566147","https://openalex.org/W4247486437","https://openalex.org/W4388623951","https://openalex.org/W4389341581","https://openalex.org/W4409177052","https://openalex.org/W4410297843"],"related_works":[],"abstract_inverted_index":{"Robots":[0],"are":[1,6,129],"no":[2],"longer":[3],"just":[4],"tools\u2014they":[5],"becoming":[7],"social":[8],"agents":[9],"that":[10,90,102,128],"can":[11],"shape":[12,81],"how":[13,65,96],"we":[14,63,121],"engage":[15],"with":[16,49,73,77],"culture.":[17],"This":[18],"study":[19],"examines":[20],"what":[21],"influences":[22],"visitors\u2019":[23],"perceptions":[24],"of":[25,84,109,118],"an":[26],"autonomous":[27],"museum":[28,58],"guide":[29],"robot,":[30,100],"focusing":[31],"not":[32,130],"only":[33,131],"on":[34,39],"technical":[35],"capabilities":[36],"but":[37,133],"also":[38,134],"human-centered":[40],"factors.":[41],"In":[42],"a":[43,50,57],"maritime":[44],"exhibition,":[45],"34":[46],"participants":[47],"interacted":[48,76],"fully":[51],"autonomous,":[52],"LLM-powered":[53],"robot":[54],"acting":[55],"as":[56],"guide.":[59],"Using":[60],"self-report":[61],"questionnaires,":[62],"explored":[64],"individual":[66],"differences":[67],"-":[68],"age":[69],"and":[70,112],"prior":[71],"experience":[72],"robots":[74],"\u2014":[75],"experimental":[78],"conditions":[79],"to":[80,124],"participants\u2019":[82],"impressions":[83],"the":[85,99,107,116],"robot.":[86],"Our":[87],"findings":[88],"suggest":[89],"these":[91],"personal":[92],"factors":[93],"significantly":[94],"affect":[95],"visitors":[97],"evaluate":[98],"suggesting":[101],"effective":[103],"design":[104],"must":[105],"reflect":[106],"diversity":[108],"users\u2019":[110],"experiences":[111],"expectations.":[113],"By":[114],"acknowledging":[115],"complexity":[117],"human-robot":[119],"interaction,":[120],"move":[122],"closer":[123],"creating":[125],"robotic":[126],"guides":[127],"functional":[132],"socially":[135],"attuned.":[136]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-04-26T08:31:28.666265","created_date":"2026-01-02T00:00:00"}
