{"id":"https://openalex.org/W4415250946","doi":"https://doi.org/10.1145/3757533","title":"'In That Small Space with Just the Two of Us': User Experiences with Cumpa in a Robotic Counseling Center","display_name":"'In That Small Space with Just the Two of Us': User Experiences with Cumpa in a Robotic Counseling Center","publication_year":2025,"publication_date":"2025-10-16","ids":{"openalex":"https://openalex.org/W4415250946","doi":"https://doi.org/10.1145/3757533"},"language":"en","primary_location":{"id":"doi:10.1145/3757533","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3757533","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036335204","display_name":"Chanhee Lee","orcid":"https://orcid.org/0009-0008-0215-8799"},"institutions":[{"id":"https://openalex.org/I157485424","display_name":"Korea Advanced Institute of Science and Technology","ror":"https://ror.org/05apxxy63","country_code":"KR","type":"education","lineage":["https://openalex.org/I157485424"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Chanhee Lee","raw_affiliation_strings":["School of Computing, KAIST, Daejeon, Republic of Korea"],"raw_orcid":"https://orcid.org/0009-0008-0215-8799","affiliations":[{"raw_affiliation_string":"School of Computing, KAIST, Daejeon, Republic of Korea","institution_ids":["https://openalex.org/I157485424"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5097605555","display_name":"Eunki Joung","orcid":"https://orcid.org/0009-0005-2892-1797"},"institutions":[{"id":"https://openalex.org/I157485424","display_name":"Korea Advanced Institute of Science and Technology","ror":"https://ror.org/05apxxy63","country_code":"KR","type":"education","lineage":["https://openalex.org/I157485424"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Eunki Joung","raw_affiliation_strings":["School of Computing, KAIST, Daejeon, Republic of Korea"],"raw_orcid":"https://orcid.org/0009-0005-2892-1797","affiliations":[{"raw_affiliation_string":"School of Computing, KAIST, Daejeon, Republic of Korea","institution_ids":["https://openalex.org/I157485424"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5003931882","display_name":"Youngji Koh","orcid":"https://orcid.org/0000-0001-8405-4919"},"institutions":[{"id":"https://openalex.org/I157485424","display_name":"Korea Advanced Institute of Science and Technology","ror":"https://ror.org/05apxxy63","country_code":"KR","type":"education","lineage":["https://openalex.org/I157485424"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Youngji Koh","raw_affiliation_strings":["School of Computing, KAIST, Daejeon, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0001-8405-4919","affiliations":[{"raw_affiliation_string":"School of Computing, KAIST, Daejeon, Republic of Korea","institution_ids":["https://openalex.org/I157485424"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040245340","display_name":"Esther Kim","orcid":"https://orcid.org/0000-0002-5302-9419"},"institutions":[{"id":"https://openalex.org/I2802577900","display_name":"Korea Baptist Theological University and Seminary","ror":"https://ror.org/05ehpzq05","country_code":"KR","type":"education","lineage":["https://openalex.org/I2802577900"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Esther Kim","raw_affiliation_strings":["Counseling Psychology, Korea Baptist Theological University, Daejeon, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0002-5302-9419","affiliations":[{"raw_affiliation_string":"Counseling Psychology, Korea Baptist Theological University, Daejeon, Republic of Korea","institution_ids":["https://openalex.org/I2802577900"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Sohwi Son","orcid":"https://orcid.org/0009-0000-5412-6846"},"institutions":[{"id":"https://openalex.org/I157485424","display_name":"Korea Advanced Institute of Science and Technology","ror":"https://ror.org/05apxxy63","country_code":"KR","type":"education","lineage":["https://openalex.org/I157485424"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Sohwi Son","raw_affiliation_strings":["Department of Industrial Design, KAIST, Deajeon, Republic of Korea"],"raw_orcid":"https://orcid.org/0009-0000-5412-6846","affiliations":[{"raw_affiliation_string":"Department of Industrial Design, KAIST, Deajeon, Republic of Korea","institution_ids":["https://openalex.org/I157485424"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089650366","display_name":"Sunjung Kwon","orcid":"https://orcid.org/0009-0006-8914-6488"},"institutions":[{"id":"https://openalex.org/I2802577900","display_name":"Korea Baptist Theological University and Seminary","ror":"https://ror.org/05ehpzq05","country_code":"KR","type":"education","lineage":["https://openalex.org/I2802577900"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Sunjung Kwon","raw_affiliation_strings":["Counseling Psychology, Korea Baptist Theological University, Daejeon, Republic of Korea"],"raw_orcid":"https://orcid.org/0009-0006-8914-6488","affiliations":[{"raw_affiliation_string":"Counseling Psychology, Korea Baptist Theological University, Daejeon, Republic of Korea","institution_ids":["https://openalex.org/I2802577900"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5058987035","display_name":"Uichin Lee","orcid":"https://orcid.org/0000-0002-1888-1569"},"institutions":[{"id":"https://openalex.org/I157485424","display_name":"Korea Advanced Institute of Science and Technology","ror":"https://ror.org/05apxxy63","country_code":"KR","type":"education","lineage":["https://openalex.org/I157485424"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Uichin Lee","raw_affiliation_strings":["School of Computing, KAIST, Daejeon, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0002-1888-1569","affiliations":[{"raw_affiliation_string":"School of Computing, KAIST, Daejeon, Republic of Korea","institution_ids":["https://openalex.org/I157485424"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.8404,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.796791,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":97},"biblio":{"volume":"9","issue":"7","first_page":"1","last_page":"35"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9898999929428101,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9671000242233276,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mental-health","display_name":"Mental health","score":0.8299999833106995},{"id":"https://openalex.org/keywords/psychological-intervention","display_name":"Psychological intervention","score":0.6478000283241272},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.49880000948905945},{"id":"https://openalex.org/keywords/human\u2013robot-interaction","display_name":"Human\u2013robot interaction","score":0.387800008058548},{"id":"https://openalex.org/keywords/digital-health","display_name":"Digital health","score":0.38359999656677246},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.3714999854564667}],"concepts":[{"id":"https://openalex.org/C134362201","wikidata":"https://www.wikidata.org/wiki/Q317309","display_name":"Mental health","level":2,"score":0.8299999833106995},{"id":"https://openalex.org/C27415008","wikidata":"https://www.wikidata.org/wiki/Q7256382","display_name":"Psychological intervention","level":2,"score":0.6478000283241272},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.49880000948905945},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.47620001435279846},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4399000108242035},{"id":"https://openalex.org/C145460709","wikidata":"https://www.wikidata.org/wiki/Q859951","display_name":"Human\u2013robot interaction","level":3,"score":0.387800008058548},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.38670000433921814},{"id":"https://openalex.org/C2780433410","wikidata":"https://www.wikidata.org/wiki/Q5276090","display_name":"Digital health","level":3,"score":0.38359999656677246},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.3714999854564667},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.35659998655319214},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.33869999647140503},{"id":"https://openalex.org/C2778572836","wikidata":"https://www.wikidata.org/wiki/Q380933","display_name":"Space (punctuation)","level":2,"score":0.3382999897003174},{"id":"https://openalex.org/C2779463800","wikidata":"https://www.wikidata.org/wiki/Q5062222","display_name":"Center (category theory)","level":2,"score":0.3379000127315521},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3255000114440918},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.30309998989105225},{"id":"https://openalex.org/C162861558","wikidata":"https://www.wikidata.org/wiki/Q7200277","display_name":"Placemaking","level":4,"score":0.26019999384880066},{"id":"https://openalex.org/C2992173159","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychological counseling","level":2,"score":0.25600001215934753}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3757533","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3757533","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":105,"referenced_works":["https://openalex.org/W434200312","https://openalex.org/W1553038132","https://openalex.org/W1999162599","https://openalex.org/W2029544898","https://openalex.org/W2043587319","https://openalex.org/W2043610135","https://openalex.org/W2051000932","https://openalex.org/W2061125915","https://openalex.org/W2064518874","https://openalex.org/W2074547690","https://openalex.org/W2079117926","https://openalex.org/W2094500378","https://openalex.org/W2098225165","https://openalex.org/W2105794645","https://openalex.org/W2107329067","https://openalex.org/W2114079464","https://openalex.org/W2118940666","https://openalex.org/W2127241481","https://openalex.org/W2130922514","https://openalex.org/W2132322340","https://openalex.org/W2133074847","https://openalex.org/W2157257781","https://openalex.org/W2158693921","https://openalex.org/W2179188577","https://openalex.org/W2317990020","https://openalex.org/W2330989291","https://openalex.org/W2404236138","https://openalex.org/W2474187140","https://openalex.org/W2534508644","https://openalex.org/W2561174611","https://openalex.org/W2590991146","https://openalex.org/W2612922341","https://openalex.org/W2622215049","https://openalex.org/W2623779865","https://openalex.org/W2625884895","https://openalex.org/W2732925385","https://openalex.org/W2772485038","https://openalex.org/W2774320409","https://openalex.org/W2783539613","https://openalex.org/W2792698726","https://openalex.org/W2795476754","https://openalex.org/W2803499312","https://openalex.org/W2806592889","https://openalex.org/W2866044803","https://openalex.org/W2889622602","https://openalex.org/W2918497321","https://openalex.org/W2922127468","https://openalex.org/W2942212575","https://openalex.org/W2972203331","https://openalex.org/W2973144031","https://openalex.org/W2980981514","https://openalex.org/W2997009416","https://openalex.org/W3040039028","https://openalex.org/W3040472729","https://openalex.org/W3045339858","https://openalex.org/W3049408818","https://openalex.org/W3093898317","https://openalex.org/W3105249390","https://openalex.org/W3120097978","https://openalex.org/W3121803604","https://openalex.org/W3128534511","https://openalex.org/W3129291866","https://openalex.org/W3133013549","https://openalex.org/W3135281669","https://openalex.org/W3161675004","https://openalex.org/W3197232629","https://openalex.org/W4205660486","https://openalex.org/W4206302417","https://openalex.org/W4213176465","https://openalex.org/W4224264603","https://openalex.org/W4233122835","https://openalex.org/W4250911891","https://openalex.org/W4280530628","https://openalex.org/W4285022345","https://openalex.org/W4293203887","https://openalex.org/W4298372707","https://openalex.org/W4323659680","https://openalex.org/W4323870546","https://openalex.org/W4323900694","https://openalex.org/W4361295941","https://openalex.org/W4366351705","https://openalex.org/W4377002091","https://openalex.org/W4380318200","https://openalex.org/W4381547897","https://openalex.org/W4383422265","https://openalex.org/W4384520819","https://openalex.org/W4384520843","https://openalex.org/W4386058198","https://openalex.org/W4391430004","https://openalex.org/W4392408665","https://openalex.org/W4393166202","https://openalex.org/W4396832229","https://openalex.org/W4396833717","https://openalex.org/W4399062176","https://openalex.org/W4399378457","https://openalex.org/W4399788456","https://openalex.org/W4399879575","https://openalex.org/W4400303336","https://openalex.org/W4402063600","https://openalex.org/W4402393197","https://openalex.org/W4404172400","https://openalex.org/W4406913697","https://openalex.org/W4409735071","https://openalex.org/W4409750028","https://openalex.org/W4412046229"],"related_works":[],"abstract_inverted_index":{"The":[0],"growing":[1],"demand":[2],"for":[3,50,132],"mental":[4,20,34,56,75,93,125],"health":[5,21,35,57,76,126],"support":[6,33],"has":[7,24],"highlighted":[8],"the":[9,16,46,62,119],"limitations":[10],"of":[11,18,48,98,121],"traditional":[12],"counseling":[13,102,135],"accessibility,":[14],"increasing":[15],"usage":[17],"digital":[19,55],"interventions.":[22],"There":[23],"been":[25],"a":[26,52,101],"rising":[27],"interest":[28],"in":[29,40,124],"using":[30],"robots":[31,123],"to":[32,37,73,142],"due":[36],"their":[38,92],"benefits":[39],"engagement":[41],"and":[42,67,78,96,112,128,146],"rapport.":[43],"Capitalizing":[44],"on":[45,91],"opportunity":[47],"placemaking":[49],"designing":[51],"feasible":[53],"robotic":[54,69,134],"intervention,":[58],"our":[59],"study":[60,84],"explores":[61],"Robot":[63],"Counseling":[64],"Center":[65],"(RCC)":[66],"its":[68],"counselor,":[70],"Cumpa,":[71],"designed":[72],"improve":[74],"accessibility":[77],"user":[79],"engagement.":[80,113],"A":[81],"two-week":[82],"field":[83],"with":[85],"20":[86],"participants":[87],"evaluated":[88],"RCC's":[89],"impact":[90],"health,":[94],"engagement,":[95],"sense":[97],"place":[99],"within":[100],"environment.":[103],"Results":[104],"indicate":[105],"that":[106],"RCC":[107],"positively":[108],"influences":[109],"emotional":[110],"awareness":[111],"Our":[114],"findings":[115],"provide":[116],"insights":[117],"into":[118],"role":[120],"social":[122],"interventions":[127],"offer":[129],"design":[130],"implications":[131],"developing":[133],"centers":[136],"as":[137],"supportive,":[138],"effective":[139],"spaces,":[140],"contributing":[141],"building":[143],"better":[144],"places":[145],"interactive":[147],"systems.":[148]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-16T00:00:00"}