{"id":"https://openalex.org/W4415250963","doi":"https://doi.org/10.1145/3757415","title":"Identifying Algorithmic Decision Subjects' Needs for Meaningful Contestability","display_name":"Identifying Algorithmic Decision Subjects' Needs for Meaningful Contestability","publication_year":2025,"publication_date":"2025-10-16","ids":{"openalex":"https://openalex.org/W4415250963","doi":"https://doi.org/10.1145/3757415"},"language":"en","primary_location":{"id":"doi:10.1145/3757415","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3757415","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.1145/3757415","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5091303182","display_name":"Mireia Yurrita","orcid":"https://orcid.org/0000-0002-9685-4873"},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Mireia Yurrita","raw_affiliation_strings":["Delft University of Technology, Delft, Netherlands and Utrecht University, Utrecht, Netherlands"],"raw_orcid":"https://orcid.org/0000-0002-9685-4873","affiliations":[{"raw_affiliation_string":"Delft University of Technology, Delft, Netherlands and Utrecht University, Utrecht, Netherlands","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002554721","display_name":"Himanshu Verma","orcid":"https://orcid.org/0000-0002-2494-1556"},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Himanshu Verma","raw_affiliation_strings":["Delft University of Technology, Delft, Netherlands"],"raw_orcid":"https://orcid.org/0000-0002-2494-1556","affiliations":[{"raw_affiliation_string":"Delft University of Technology, Delft, Netherlands","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088069213","display_name":"Agathe Balayn","orcid":"https://orcid.org/0000-0003-2725-5305"},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Agathe Balayn","raw_affiliation_strings":["Delft University of Technology, Delft, Netherlands"],"raw_orcid":"https://orcid.org/0000-0003-2725-5305","affiliations":[{"raw_affiliation_string":"Delft University of Technology, Delft, Netherlands","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5042409595","display_name":"Kars Alfrink","orcid":"https://orcid.org/0000-0001-7562-019X"},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Kars Alfrink","raw_affiliation_strings":["Delft University of Technology, Delft, Netherlands"],"raw_orcid":"https://orcid.org/0000-0001-7562-019X","affiliations":[{"raw_affiliation_string":"Delft University of Technology, Delft, Netherlands","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5038081564","display_name":"Ujwal Gadiraju","orcid":"https://orcid.org/0000-0002-6189-6539"},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Ujwal Gadiraju","raw_affiliation_strings":["Delft University of Technology, Delft, Netherlands"],"raw_orcid":"https://orcid.org/0000-0002-6189-6539","affiliations":[{"raw_affiliation_string":"Delft University of Technology, Delft, Netherlands","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5028101938","display_name":"Alessandro Bozzon","orcid":"https://orcid.org/0000-0002-3300-2913"},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Alessandro Bozzon","raw_affiliation_strings":["Delft University of Technology, Delft, Netherlands"],"raw_orcid":"https://orcid.org/0000-0002-3300-2913","affiliations":[{"raw_affiliation_string":"Delft University of Technology, Delft, Netherlands","institution_ids":["https://openalex.org/I98358874"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I98358874"],"apc_list":null,"apc_paid":null,"fwci":6.0497,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.96352906,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":99},"biblio":{"volume":"9","issue":"7","first_page":"1","last_page":"29"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.991599977016449,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12026","display_name":"Explainable Artificial Intelligence (XAI)","score":0.9887999892234802,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/operationalization","display_name":"Operationalization","score":0.7387999892234802},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.534500002861023},{"id":"https://openalex.org/keywords/renting","display_name":"Renting","score":0.4706000089645386},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4609000086784363},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4571000039577484},{"id":"https://openalex.org/keywords/dignity","display_name":"Dignity","score":0.4438999891281128},{"id":"https://openalex.org/keywords/safeguard","display_name":"Safeguard","score":0.3939000070095062},{"id":"https://openalex.org/keywords/decision-support-system","display_name":"Decision support system","score":0.3837999999523163}],"concepts":[{"id":"https://openalex.org/C9354725","wikidata":"https://www.wikidata.org/wiki/Q286017","display_name":"Operationalization","level":2,"score":0.7387999892234802},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.534500002861023},{"id":"https://openalex.org/C85502023","wikidata":"https://www.wikidata.org/wiki/Q157171","display_name":"Renting","level":2,"score":0.4706000089645386},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4609000086784363},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4571000039577484},{"id":"https://openalex.org/C2778745096","wikidata":"https://www.wikidata.org/wiki/Q274782","display_name":"Dignity","level":2,"score":0.4438999891281128},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.439300000667572},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4205000102519989},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4147999882698059},{"id":"https://openalex.org/C2780771206","wikidata":"https://www.wikidata.org/wiki/Q3271761","display_name":"Safeguard","level":2,"score":0.3939000070095062},{"id":"https://openalex.org/C107327155","wikidata":"https://www.wikidata.org/wiki/Q330268","display_name":"Decision support system","level":2,"score":0.3837999999523163},{"id":"https://openalex.org/C2984634286","wikidata":"https://www.wikidata.org/wiki/Q1331926","display_name":"Decision process","level":2,"score":0.37459999322891235},{"id":"https://openalex.org/C200288055","wikidata":"https://www.wikidata.org/wiki/Q2621792","display_name":"Element (criminal law)","level":2,"score":0.33640000224113464},{"id":"https://openalex.org/C27415008","wikidata":"https://www.wikidata.org/wiki/Q7256382","display_name":"Psychological intervention","level":2,"score":0.33469998836517334},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.33180001378059387},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.3239000141620636},{"id":"https://openalex.org/C186116695","wikidata":"https://www.wikidata.org/wiki/Q5249226","display_name":"Decision analysis","level":2,"score":0.31769999861717224},{"id":"https://openalex.org/C2780033181","wikidata":"https://www.wikidata.org/wiki/Q24962805","display_name":"Decision aids","level":3,"score":0.3091999888420105},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3057999908924103},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2824000120162964},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.273499995470047},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.27309998869895935},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.26899999380111694},{"id":"https://openalex.org/C122308676","wikidata":"https://www.wikidata.org/wiki/Q1331926","display_name":"Decision-making","level":3,"score":0.26429998874664307},{"id":"https://openalex.org/C2781118332","wikidata":"https://www.wikidata.org/wiki/Q430460","display_name":"Capability approach","level":2,"score":0.26409998536109924},{"id":"https://openalex.org/C2777976496","wikidata":"https://www.wikidata.org/wiki/Q541936","display_name":"Public participation","level":2,"score":0.25940001010894775}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3757415","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3757415","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},{"id":"pmh:oai:dspace.library.uu.nl:1874/479050","is_oa":true,"landing_page_url":"https://dspace.library.uu.nl/handle/1874/479050","pdf_url":null,"source":{"id":"https://openalex.org/S4306401649","display_name":"Utrecht University Repository (Utrecht University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I193662353","host_organization_name":"Utrecht University","host_organization_lineage":["https://openalex.org/I193662353"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Article"}],"best_oa_location":{"id":"doi:10.1145/3757415","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3757415","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G4437344079","display_name":null,"funder_award_id":"955990","funder_id":"https://openalex.org/F4320338438","funder_display_name":"HORIZON EUROPE Marie Sklodowska-Curie Actions"}],"funders":[{"id":"https://openalex.org/F4320338438","display_name":"HORIZON EUROPE Marie Sklodowska-Curie Actions","ror":null}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":104,"referenced_works":["https://openalex.org/W1979290264","https://openalex.org/W2010793828","https://openalex.org/W2017633929","https://openalex.org/W2021253980","https://openalex.org/W2038427165","https://openalex.org/W2046503950","https://openalex.org/W2053075547","https://openalex.org/W2067501346","https://openalex.org/W2078021145","https://openalex.org/W2086038483","https://openalex.org/W2137020039","https://openalex.org/W2169150420","https://openalex.org/W2346319829","https://openalex.org/W2496777941","https://openalex.org/W2623360248","https://openalex.org/W2783668259","https://openalex.org/W2797755920","https://openalex.org/W2885629929","https://openalex.org/W2891340972","https://openalex.org/W2902499862","https://openalex.org/W2911742773","https://openalex.org/W2914918441","https://openalex.org/W2942227409","https://openalex.org/W2942399136","https://openalex.org/W2955733736","https://openalex.org/W2956281901","https://openalex.org/W2962966435","https://openalex.org/W2963095307","https://openalex.org/W2963473400","https://openalex.org/W2964892778","https://openalex.org/W2971408993","https://openalex.org/W2982915530","https://openalex.org/W2983930363","https://openalex.org/W2999765337","https://openalex.org/W3003166972","https://openalex.org/W3005185329","https://openalex.org/W3006177916","https://openalex.org/W3009189837","https://openalex.org/W3011492294","https://openalex.org/W3014972121","https://openalex.org/W3032875465","https://openalex.org/W3093223973","https://openalex.org/W3094038993","https://openalex.org/W3094140017","https://openalex.org/W3101038122","https://openalex.org/W3104847483","https://openalex.org/W3112926171","https://openalex.org/W3119394424","https://openalex.org/W3123686114","https://openalex.org/W3128490559","https://openalex.org/W3135487809","https://openalex.org/W3139363371","https://openalex.org/W3158471737","https://openalex.org/W3159250634","https://openalex.org/W3160343688","https://openalex.org/W3160735296","https://openalex.org/W3160887439","https://openalex.org/W3162428030","https://openalex.org/W3163582547","https://openalex.org/W3173027639","https://openalex.org/W3194828395","https://openalex.org/W3200421165","https://openalex.org/W3202810143","https://openalex.org/W3205290952","https://openalex.org/W3205805977","https://openalex.org/W3207635698","https://openalex.org/W3212896246","https://openalex.org/W4211192102","https://openalex.org/W4220787911","https://openalex.org/W4220897491","https://openalex.org/W4224992683","https://openalex.org/W4225086340","https://openalex.org/W4225089167","https://openalex.org/W4226099958","https://openalex.org/W4226290207","https://openalex.org/W4229447062","https://openalex.org/W4280563381","https://openalex.org/W4283156811","https://openalex.org/W4283171284","https://openalex.org/W4283217613","https://openalex.org/W4288083797","https://openalex.org/W4288414189","https://openalex.org/W4291197616","https://openalex.org/W4296978576","https://openalex.org/W4297156446","https://openalex.org/W4298235707","https://openalex.org/W4306694247","https://openalex.org/W4309618902","https://openalex.org/W4309755980","https://openalex.org/W4320342750","https://openalex.org/W4321393171","https://openalex.org/W4321610533","https://openalex.org/W4361806248","https://openalex.org/W4364348136","https://openalex.org/W4366003124","https://openalex.org/W4366549927","https://openalex.org/W4367628156","https://openalex.org/W4376654148","https://openalex.org/W4377145690","https://openalex.org/W4380364790","https://openalex.org/W4383223085","https://openalex.org/W4385847562","https://openalex.org/W4386242352","https://openalex.org/W4414613756"],"related_works":[],"abstract_inverted_index":{"Contestability":[0],"has":[1],"been":[2],"proposed":[3],"as":[4,67],"a":[5,70],"key":[6],"element":[7],"in":[8,74,108,112,150],"designing":[9],"algorithmic":[10],"decision-making":[11,72],"processes":[12],"that":[13,99,104],"safeguard":[14],"decision":[15,34,46,100],"subjects'":[16,35,47],"rights":[17],"to":[18,132,138,144],"dignity":[19],"and":[20,37,49,91,115,128,135,143],"autonomy.":[21],"However,":[22],"little":[23],"is":[24],"known":[25],"about":[26],"how":[27],"contestability":[28],"can":[29],"be":[30],"operationalized":[31],"based":[32],"on":[33],"needs":[36,51],"preferences.":[38],"We":[39,78,97],"address":[40],"this":[41,57],"research":[42],"gap":[43],"by":[44],"identifying":[45],"information":[48],"procedural":[50],"for":[52,141],"enacting":[53],"meaningful":[54],"contestability.":[55],"To":[56],"end,":[58],"we":[59],"chose":[60],"an":[61],"illegal":[62],"holiday":[63],"rental":[64],"detection":[65],"scenario":[66],"our":[68],"case;":[69],"high-risk":[71],"process":[73],"the":[75,123],"public":[76],"sector.":[77],"conducted":[79],"21":[80],"semi-structured":[81],"interviews":[82],"with":[83,85],"citizens":[84],"experience":[86],"renting":[87],"their":[88],"homes":[89],"out":[90],"different":[92],"levels":[93],"of":[94,148],"AI":[95,151],"literacy.":[96],"found":[98],"subjects":[101],"request":[102],"interventions":[103],"facilitate":[105],"(1)":[106],"cooperation":[107],"sense-making,":[109],"(2)":[110],"support":[111],"contestation":[113,149],"acts,":[114],"(3)":[116],"appropriate":[117],"responsibility":[118],"attribution.":[119],"Our":[120],"results":[121],"highlight":[122],"cooperative":[124],"work":[125],"behind":[126],"contestability,":[127,142],"motivate":[129],"future":[130],"efforts":[131],"structure":[133],"individual":[134],"collective":[136],"action,":[137],"personalize":[139],"explanations":[140],"open":[145],"up":[146],"sites":[147],"pipelines.":[152]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":1}],"updated_date":"2026-06-26T08:34:08.712188","created_date":"2025-10-16T00:00:00"}
