{"id":"https://openalex.org/W7134828965","doi":"https://doi.org/10.1145/3757279.3785633","title":"\u201cWe Will Grow into the Age of Robots\u201d: A Participatory Interview Study for Service Robots and Their Value for Care","display_name":"\u201cWe Will Grow into the Age of Robots\u201d: A Participatory Interview Study for Service Robots and Their Value for Care","publication_year":2026,"publication_date":"2026-03-10","ids":{"openalex":"https://openalex.org/W7134828965","doi":"https://doi.org/10.1145/3757279.3785633"},"language":null,"primary_location":{"id":"doi:10.1145/3757279.3785633","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3757279.3785633","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 21st ACM/IEEE International Conference on Human-Robot Interaction","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5002884100","display_name":"Stina Klein","orcid":"https://orcid.org/0000-0003-4998-6811"},"institutions":[{"id":"https://openalex.org/I179225836","display_name":"University of Augsburg","ror":"https://ror.org/03p14d497","country_code":"DE","type":"education","lineage":["https://openalex.org/I179225836"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Stina Klein","raw_affiliation_strings":["University of Augsburg, Augsburg, Germany"],"raw_orcid":"https://orcid.org/0000-0003-4998-6811","affiliations":[{"raw_affiliation_string":"University of Augsburg, Augsburg, Germany","institution_ids":["https://openalex.org/I179225836"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103124362","display_name":"Shuyuan Shen","orcid":"https://orcid.org/0000-0002-0271-4424"},"institutions":[{"id":"https://openalex.org/I179225836","display_name":"University of Augsburg","ror":"https://ror.org/03p14d497","country_code":"DE","type":"education","lineage":["https://openalex.org/I179225836"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Shuyuan Shen","raw_affiliation_strings":["University of Augsburg, Augsburg, Germany"],"raw_orcid":"https://orcid.org/0000-0002-0271-4424","affiliations":[{"raw_affiliation_string":"University of Augsburg, Augsburg, Germany","institution_ids":["https://openalex.org/I179225836"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5128636871","display_name":"Elisabeth Andr\u00e9","orcid":null},"institutions":[{"id":"https://openalex.org/I179225836","display_name":"University of Augsburg","ror":"https://ror.org/03p14d497","country_code":"DE","type":"education","lineage":["https://openalex.org/I179225836"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Elisabeth Andr\u00e9","raw_affiliation_strings":["University of Augsburg, Augsburg, Germany"],"raw_orcid":"https://orcid.org/0000-0002-2367-162X","affiliations":[{"raw_affiliation_string":"University of Augsburg, Augsburg, Germany","institution_ids":["https://openalex.org/I179225836"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101837325","display_name":"Matthias Kraus","orcid":"https://orcid.org/0000-0001-7400-2584"},"institutions":[{"id":"https://openalex.org/I179225836","display_name":"University of Augsburg","ror":"https://ror.org/03p14d497","country_code":"DE","type":"education","lineage":["https://openalex.org/I179225836"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Matthias Kraus","raw_affiliation_strings":["University of Augsburg, Augsburg, Germany"],"raw_orcid":"https://orcid.org/0000-0001-7400-2584","affiliations":[{"raw_affiliation_string":"University of Augsburg, Augsburg, Germany","institution_ids":["https://openalex.org/I179225836"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5002884100"],"corresponding_institution_ids":["https://openalex.org/I179225836"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.46078187,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"895","last_page":"903"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.7853000164031982,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.7853000164031982,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.015599999576807022,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.012000000104308128,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.5767999887466431},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.49729999899864197},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.4156000018119812},{"id":"https://openalex.org/keywords/citizen-journalism","display_name":"Citizen journalism","score":0.32330000400543213},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.2711000144481659}],"concepts":[{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5767999887466431},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.49729999899864197},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.4156000018119812},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4138999879360199},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4027999937534332},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3993000090122223},{"id":"https://openalex.org/C203663800","wikidata":"https://www.wikidata.org/wiki/Q848979","display_name":"Citizen journalism","level":2,"score":0.32330000400543213},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3138999938964844},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.31220000982284546},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.27619999647140503},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.2711000144481659},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2702000141143799},{"id":"https://openalex.org/C140988679","wikidata":"https://www.wikidata.org/wiki/Q7140444","display_name":"Participatory action research","level":2,"score":0.26179999113082886},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.2556000053882599},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.25099998712539673}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3757279.3785633","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3757279.3785633","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 21st ACM/IEEE International Conference on Human-Robot Interaction","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":37,"referenced_works":["https://openalex.org/W1575107006","https://openalex.org/W1670772717","https://openalex.org/W1896027656","https://openalex.org/W1948807083","https://openalex.org/W1979290264","https://openalex.org/W2045840578","https://openalex.org/W2095899461","https://openalex.org/W2137099741","https://openalex.org/W2294144074","https://openalex.org/W2747477887","https://openalex.org/W2755488898","https://openalex.org/W2898124206","https://openalex.org/W2948083578","https://openalex.org/W2969907558","https://openalex.org/W2986485804","https://openalex.org/W2990533002","https://openalex.org/W2992487040","https://openalex.org/W3035044842","https://openalex.org/W3093223973","https://openalex.org/W3134399564","https://openalex.org/W3196602375","https://openalex.org/W4211192987","https://openalex.org/W4282959077","https://openalex.org/W4283371992","https://openalex.org/W4283399593","https://openalex.org/W4288995270","https://openalex.org/W4309617480","https://openalex.org/W4313414201","https://openalex.org/W4385417070","https://openalex.org/W4388592040","https://openalex.org/W4388868640","https://openalex.org/W4388930773","https://openalex.org/W4392645900","https://openalex.org/W4399523455","https://openalex.org/W4400117674","https://openalex.org/W4408578456","https://openalex.org/W4410297753"],"related_works":[],"abstract_inverted_index":{"The":[0],"aging":[1],"population":[2],"and":[3,30,45,76,91,109,122,131,138,146,165,189,196,202],"chronic":[4],"staff":[5],"shortages":[6],"are":[7,22],"prompting":[8],"care":[9,58,77,116,207],"facilities":[10],"to":[11,38,134,154],"use":[12],"service":[13],"robots":[14],"(SR)":[15],"as":[16,59,180],"part":[17],"of":[18,67,162],"daily":[19,187],"care.":[20],"There":[21],"high":[23],"hopes":[24],"for":[25,103,177,193,205],"support":[26,142],"with":[27,74,157,172],"physical":[28],"workloads":[29],"routine":[31],"tasks,":[32],"but":[33,111],"adoption":[34],"often":[35],"stalls":[36],"due":[37],"technical":[39],"complexity,":[40],"poor":[41],"integration":[42],"into":[43,150],"workflows,":[44],"fears":[46],"that":[47,94,183,199],"\"support\"":[48],"could":[49],"become":[50],"\"replacement\".":[51],"We":[52,152],"address":[53],"this":[54,155],"problem":[55],"by":[56,168],"viewing":[57],"a":[60,65,70,173,181],"value-driven":[61],"practice":[62],"rather":[63,208],"than":[64,209],"list":[66],"tasks.":[68,117],"In":[69],"participatory":[71],"interview":[72],"study":[73],"caregivers":[75],"recipients":[78],"in":[79,105,186],"three":[80],"facilities,":[81],"based":[82],"on":[83,120],"value-sensitive":[84,174],"design,":[85],"we":[86],"identified":[87,100],"expectations,":[88],"non-negotiable":[89],"boundaries,":[90],"the":[92],"values":[93,185],"should":[95,126],"guide":[96],"robot":[97],"behavior.":[98],"Participants":[99],"credible":[101],"roles":[102],"SRs":[104,198],"logistics,":[106],"documentation,":[107],"reminders,":[108],"guidance,":[110],"rejected":[112],"intimate":[113],"or":[114],"safety-critical":[115],"Acceptance":[118],"depends":[119],"value-oriented":[121],"fluid":[123,178],"adaptivity.":[124],"Robots":[125],"dynamically":[127],"modulate":[128],"initiative,":[129],"proactivity,":[130],"interaction":[132],"modality":[133],"maintain":[135],"human":[136,206],"attentiveness":[137],"warmth,":[139],"sustain":[140],"independence,":[141],"control":[143],"over":[144],"workload,":[145],"take":[147],"legal":[148],"safeguards":[149],"account.":[151],"contribute":[153],"(1)":[156],"an":[158],"empirically":[159],"grounded":[160],"overview":[161],"acceptable":[163],"potentials":[164],"limitations":[166],"guided":[167],"stakeholder":[169],"values,":[170],"(2)":[171],"design-based":[175],"framework":[176],"adaptivity":[179],"mechanism":[182],"operationalizes":[184],"interaction,":[188],"(3)":[190],"design":[191],"requirements":[192],"user-centered,":[194],"transparent,":[195],"context-sensitive":[197],"reduce":[200],"workload":[201],"create":[203],"space":[204],"replacing":[210],"it.":[211]},"counts_by_year":[],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2026-03-11T00:00:00"}
