{"id":"https://openalex.org/W4413789032","doi":"https://doi.org/10.1145/3743049.3743072","title":"Explained or Certified? Examining the Influence of XAI and AI-Seals on Users\u2019 Trust and Understanding","display_name":"Explained or Certified? Examining the Influence of XAI and AI-Seals on Users\u2019 Trust and Understanding","publication_year":2025,"publication_date":"2025-08-28","ids":{"openalex":"https://openalex.org/W4413789032","doi":"https://doi.org/10.1145/3743049.3743072"},"language":"en","primary_location":{"id":"doi:10.1145/3743049.3743072","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3743049.3743072","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Mensch und Computer 2025","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3743049.3743072","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5089022766","display_name":"Natalia Szymczyk","orcid":null},"institutions":[{"id":"https://openalex.org/I62318514","display_name":"University of Duisburg-Essen","ror":"https://ror.org/04mz5ra38","country_code":"DE","type":"education","lineage":["https://openalex.org/I62318514"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Natalia Szymczyk","raw_affiliation_strings":["Social Psychology: Media and Communication, University of Duisburg-Essen, Duisburg, Germany"],"raw_orcid":"https://orcid.org/0009-0009-9262-4761","affiliations":[{"raw_affiliation_string":"Social Psychology: Media and Communication, University of Duisburg-Essen, Duisburg, Germany","institution_ids":["https://openalex.org/I62318514"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062147485","display_name":"Jessica M. Szczuka","orcid":"https://orcid.org/0000-0002-7722-8316"},"institutions":[{"id":"https://openalex.org/I62318514","display_name":"University of Duisburg-Essen","ror":"https://ror.org/04mz5ra38","country_code":"DE","type":"education","lineage":["https://openalex.org/I62318514"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Jessica M. Szczuka","raw_affiliation_strings":["Social Psychology: Media and Communication, University of Duisburg-Essen, Duisburg, Germany"],"raw_orcid":"https://orcid.org/0000-0002-7722-8316","affiliations":[{"raw_affiliation_string":"Social Psychology: Media and Communication, University of Duisburg-Essen, Duisburg, Germany","institution_ids":["https://openalex.org/I62318514"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081823682","display_name":"Nicole C. Kr\u00e4mer","orcid":"https://orcid.org/0000-0001-7535-870X"},"institutions":[{"id":"https://openalex.org/I62318514","display_name":"University of Duisburg-Essen","ror":"https://ror.org/04mz5ra38","country_code":"DE","type":"education","lineage":["https://openalex.org/I62318514"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Nicole Kr\u00e4mer","raw_affiliation_strings":["Social Psychology: Media and Communication, University of Duisburg-Essen, Duisburg, Germany"],"raw_orcid":"https://orcid.org/0000-0001-7535-870X","affiliations":[{"raw_affiliation_string":"Social Psychology: Media and Communication, University of Duisburg-Essen, Duisburg, Germany","institution_ids":["https://openalex.org/I62318514"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5058961039","display_name":"Magdalena Wischnewski","orcid":"https://orcid.org/0000-0001-6377-0940"},"institutions":[{"id":"https://openalex.org/I200332995","display_name":"TU Dortmund University","ror":"https://ror.org/01k97gp34","country_code":"DE","type":"education","lineage":["https://openalex.org/I200332995"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Magdalena Wischnewski","raw_affiliation_strings":["Research Center for Trustworthy Data Science and Security, Dortmund, Germany"],"raw_orcid":"https://orcid.org/0000-0001-6377-0940","affiliations":[{"raw_affiliation_string":"Research Center for Trustworthy Data Science and Security, Dortmund, Germany","institution_ids":["https://openalex.org/I200332995"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.8506,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.9504717,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"121","last_page":"129"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9952999949455261,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9952999949455261,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12026","display_name":"Explainable Artificial Intelligence (XAI)","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.9771000146865845,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/certification","display_name":"Certification","score":0.7384729981422424},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5184466242790222},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.33581864833831787},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.07652062177658081}],"concepts":[{"id":"https://openalex.org/C46304622","wikidata":"https://www.wikidata.org/wiki/Q374814","display_name":"Certification","level":2,"score":0.7384729981422424},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5184466242790222},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.33581864833831787},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.07652062177658081},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3743049.3743072","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3743049.3743072","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Mensch und Computer 2025","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3743049.3743072","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3743049.3743072","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Mensch und Computer 2025","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W1553517776","https://openalex.org/W1598140581","https://openalex.org/W1854663754","https://openalex.org/W1971374890","https://openalex.org/W1971642457","https://openalex.org/W1976838293","https://openalex.org/W2016826325","https://openalex.org/W2037881738","https://openalex.org/W2062641937","https://openalex.org/W2063790470","https://openalex.org/W2110171129","https://openalex.org/W2119858020","https://openalex.org/W2142002502","https://openalex.org/W2249595199","https://openalex.org/W2502088893","https://openalex.org/W2516809705","https://openalex.org/W2891503716","https://openalex.org/W2954503794","https://openalex.org/W2963095307","https://openalex.org/W2964842631","https://openalex.org/W3036453007","https://openalex.org/W3093033010","https://openalex.org/W3131437174","https://openalex.org/W3131794706","https://openalex.org/W3132482426","https://openalex.org/W3156106752","https://openalex.org/W3156666346","https://openalex.org/W3159250634","https://openalex.org/W3171956954","https://openalex.org/W3198525581","https://openalex.org/W3204683301","https://openalex.org/W4283032682","https://openalex.org/W4294559022","https://openalex.org/W4303520777","https://openalex.org/W4366548373","https://openalex.org/W4378942194","https://openalex.org/W4399989819","https://openalex.org/W4403003852"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2066052364","https://openalex.org/W4243365217","https://openalex.org/W2224296908","https://openalex.org/W2023743128","https://openalex.org/W3109981693","https://openalex.org/W2381980429","https://openalex.org/W2384206113"],"abstract_inverted_index":{"Explainable":[0],"artificial":[1],"intelligence":[2],"(XAI)":[3],"aims":[4],"to":[5,31,41,83,111,145],"increase":[6,140,146],"users\u2019":[7,96],"understanding":[8,100,116,132],"and":[9,98,101,114],"trust":[10,102,141],"in":[11,103],"AI-powered":[12],"systems.":[13],"However,":[14],"while":[15],"XAI":[16,42,109],"has":[17,143],"shown":[18],"benefits,":[19],"it":[20],"also":[21],"comes":[22],"with":[23],"shortcomings":[24],"such":[25],"as":[26],"shifting":[27],"the":[28,85,104,136],"cognitive":[29],"burden":[30],"users.":[32],"Certifications,":[33],"so-called":[34],"AI-Seals,":[35,89],"pose":[36],"an":[37,61,126],"alternative":[38],"(or":[39],"addition)":[40],"by":[43],"signaling":[44],"a":[45,49,67,91],"system's":[46],"trustworthiness":[47],"through":[48],"label.":[50],"Despite":[51],"their":[52],"potential,":[53],"empirical":[54],"investigations":[55],"of":[56,87,93],"AI-Seals":[57],"remain":[58],"scarce.":[59],"In":[60],"online":[62],"experiment":[63],"(N":[64],"=":[65],"436),":[66],"2":[68,74],"(XAI":[69],"vs.":[70,76],"no":[71,77,119],"XAI)":[72],"x":[73],"(AI-Seal":[75],"AI-Seal)":[78],"between-subject":[79],"design":[80],"was":[81],"conducted":[82],"analyze":[84],"effects":[86],"XAI,":[88],"or":[90],"combination":[92,137],"both":[94],"on":[95,121],"perceived":[97,113,131],"factual":[99,115,147],"AI-application.":[105],"Results":[106],"show":[107],"that":[108],"led":[110],"more":[112],"but":[117,142],"had":[118],"effect":[120],"trust.":[122,134],"Against":[123],"our":[124],"assumptions,":[125],"AI-Seal":[127],"could":[128],"neither":[129],"promote":[130],"nor":[133],"Likewise,":[135],"did":[138],"not":[139],"potential":[144],"understanding.":[148]},"counts_by_year":[{"year":2026,"cited_by_count":3}],"updated_date":"2026-08-03T07:22:36.454288","created_date":"2025-10-10T00:00:00"}
