{"id":"https://openalex.org/W4410772269","doi":"https://doi.org/10.1145/3727353.3727427","title":"Application of Gray Programming in Consumer Satisfaction Evaluation of Commercial Fitness Clubs","display_name":"Application of Gray Programming in Consumer Satisfaction Evaluation of Commercial Fitness Clubs","publication_year":2025,"publication_date":"2025-01-10","ids":{"openalex":"https://openalex.org/W4410772269","doi":"https://doi.org/10.1145/3727353.3727427"},"language":"en","primary_location":{"id":"doi:10.1145/3727353.3727427","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3727353.3727427","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3727353.3727427","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2025 4th International Conference on Big Data, Information and Computer Network","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3727353.3727427","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5117711802","display_name":"Shanqing Yan","orcid":"https://orcid.org/0009-0009-3956-7665"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Shanqing Yan","raw_affiliation_strings":["Department of Information Engineering and Art Design, Anhui ZhongAo Institute of Technology, Hefei, Anhui, China"],"raw_orcid":"https://orcid.org/0009-0009-3956-7665","affiliations":[{"raw_affiliation_string":"Department of Information Engineering and Art Design, Anhui ZhongAo Institute of Technology, Hefei, Anhui, China","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5117711803","display_name":"Xianyun Chu","orcid":"https://orcid.org/0009-0006-9432-615X"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Xianyun Chu","raw_affiliation_strings":["Basic Teaching Department, Anhui ZhongAo Institute of Technology, Hefei, Anhui, China"],"raw_orcid":"https://orcid.org/0009-0006-9432-615X","affiliations":[{"raw_affiliation_string":"Basic Teaching Department, Anhui ZhongAo Institute of Technology, Hefei, Anhui, China","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.27055056,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"454","last_page":"461"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13804","display_name":"Physical Activity and Education Research","score":0.9007999897003174,"subfield":{"id":"https://openalex.org/subfields/2312","display_name":"Water Science and Technology"},"field":{"id":"https://openalex.org/fields/23","display_name":"Environmental Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13804","display_name":"Physical Activity and Education Research","score":0.9007999897003174,"subfield":{"id":"https://openalex.org/subfields/2312","display_name":"Water Science and Technology"},"field":{"id":"https://openalex.org/fields/23","display_name":"Environmental Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/gray","display_name":"Gray (unit)","score":0.7116221189498901},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5600998997688293},{"id":"https://openalex.org/keywords/consumer-satisfaction","display_name":"Consumer satisfaction","score":0.42151927947998047},{"id":"https://openalex.org/keywords/genetic-programming","display_name":"Genetic programming","score":0.420842707157135},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.25381818413734436},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.21637305617332458},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.21588754653930664}],"concepts":[{"id":"https://openalex.org/C166275286","wikidata":"https://www.wikidata.org/wiki/Q190095","display_name":"Gray (unit)","level":2,"score":0.7116221189498901},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5600998997688293},{"id":"https://openalex.org/C2988250419","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Consumer satisfaction","level":2,"score":0.42151927947998047},{"id":"https://openalex.org/C110332635","wikidata":"https://www.wikidata.org/wiki/Q629498","display_name":"Genetic programming","level":2,"score":0.420842707157135},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.25381818413734436},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.21637305617332458},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.21588754653930664},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C126838900","wikidata":"https://www.wikidata.org/wiki/Q77604","display_name":"Radiology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3727353.3727427","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3727353.3727427","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3727353.3727427","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2025 4th International Conference on Big Data, Information and Computer Network","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3727353.3727427","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3727353.3727427","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3727353.3727427","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2025 4th International Conference on Big Data, Information and Computer Network","raw_type":"proceedings-article"},"sustainable_development_goals":[{"score":0.46000000834465027,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4410772269.pdf","grobid_xml":"https://content.openalex.org/works/W4410772269.grobid-xml"},"referenced_works_count":17,"referenced_works":["https://openalex.org/W2049244781","https://openalex.org/W2056885808","https://openalex.org/W3009974726","https://openalex.org/W3046541632","https://openalex.org/W3127570037","https://openalex.org/W3134218596","https://openalex.org/W3154536298","https://openalex.org/W3163554154","https://openalex.org/W3173405485","https://openalex.org/W3185556100","https://openalex.org/W3190695173","https://openalex.org/W3216854443","https://openalex.org/W4206763572","https://openalex.org/W4224059620","https://openalex.org/W4307946508","https://openalex.org/W4390811953","https://openalex.org/W4400763393"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2022419910","https://openalex.org/W2808615211","https://openalex.org/W4246259471","https://openalex.org/W4239226046","https://openalex.org/W4246457037","https://openalex.org/W4242705089","https://openalex.org/W659309325"],"abstract_inverted_index":{"For":[0],"commercial":[1,50,137],"fitness":[2,51,138],"clubs,":[3,52],"consumer":[4,47,56],"satisfaction":[5,48,57],"is":[6,19],"a":[7],"key":[8],"factor":[9],"influencing":[10],"conversion":[11],"rates,":[12,14],"renewal":[13],"and":[15,42,58,73,95,102],"overall":[16],"profitability.":[17],"It":[18],"characterized":[20],"by":[21],"volatility,":[22],"necessitating":[23],"continuous":[24],"assessment.":[25],"This":[26,112],"study,":[27],"based":[28],"on":[29],"the":[30,44,116,122,133],"gray":[31,119],"0-1":[32],"programming":[33,120],"model,":[34],"proposed":[35],"an":[36],"evaluation":[37],"method":[38,91],"that":[39,88],"can":[40],"identify":[41],"rank":[43],"indicators":[45],"of":[46,118,125,136],"in":[49,109,121],"aiming":[53],"to":[54,77],"enhance":[55],"improve":[59],"operator":[60],"profits.":[61],"In":[62],"this":[63,90],"context,":[64],"consumers":[65],"are":[66],"defined":[67],"as":[68],"individuals":[69],"with":[70],"both":[71],"demand":[72],"purchasing":[74],"power,":[75],"intending":[76],"purchase":[78],"services":[79],"or":[80],"have":[81],"already":[82],"consumed":[83],"them.":[84],"The":[85],"results":[86],"demonstrate":[87],"although":[89],"involves":[92],"complex":[93],"steps":[94],"high":[96],"survey":[97],"costs,":[98],"its":[99],"compensation":[100],"effects":[101],"dynamic":[103],"control":[104],"advantages":[105],"make":[106],"it":[107],"rational":[108],"practical":[110],"applications.":[111],"not":[113],"only":[114],"promotes":[115],"use":[117],"interdisciplinary":[123],"field":[124],"sports":[126],"but":[127],"also":[128],"provides":[129],"valuable":[130],"insights":[131],"into":[132],"sustainable":[134],"development":[135],"clubs.":[139]},"counts_by_year":[],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}